Thank you for making my experience personable & welcoming. Dylan was very professional, efficient,…read morecourteous & attentive to my needs. He made the process easy for me to switch from my old insurance company. As a result, I walked out of the office feeling satisfied & I saved money

Recently, Dylan has been great to help me with financial services…read more The staff is friendly, courteous, and helpful. They work with you to do the best for you at all times. Jason & his staff have helped me & my family to be more financially secure for retirement & any bumps along the way.

Jason was great. He took the time to explain everything to us and find us the best price.read more

Top notch customer service as usual. I went to dealership and purchased a new vehicle. Mike was…read moreable to help with everything I needed.

I contacted Mason & Carter a month ago to get a quote on one of my investment properties in…read moreBaltimore. I was working with Dan Pufnock. I submitted all requested information for agent to generate a quote, and I never received the quote. I attempted to follow up with Dan several times via phone and email and he has not responded. Communication is very important when doing business. If the agent was not able to find coverage for the property, the professional thing to do is to communicate that to the customer. Customer service and follow-up is not good which is why I do not recommend this company.

Whatever you do, DO NOT trust the agent Rich Taylor who works for Mason & Carter…read more I asked him to lower my premium this year and not only was he not able to help out, he more than doubled my premium without even notifying me. He then went on to blame SafeCo for increasing their rates because he thinks they're going out of business! Why in the world would you keep your client with an insurance company who you think is going out of business ?!!! This guy is a real scum bag. Beware.

Great experience and exceptional customer service. I would definitely work with them again!read more

fast service .. had a good experience here .. very friendly .. well spoken and gave Me food feed…read moreback

The Wynn's are fantastic and family focused. We need more people in our community that care about…read morewhat your family might need down the line, when that may be not your first priority. It helps to be in business with people who care about you!

Called this office as I wanted to change my insurance to State Farm, and I certainly picked the…read moreright one. The service was excellent, and I was able to make the change with ease. My new agent stayed on the phone with me as I filled out the paperwork online, helping me each step of the way! Now that's great customer service!

Searching for a more customer-sensitive insurance company with better policies and better rates, we…read morestumbled on Lentz by accident. I was looking for a neighborhood insurance agent and cold- called their number. The person who answered the phone was Clayton Peters, who has since shepherded us through the process of changing both our home-owners and auto coverage. We can't thank Clayton enough -- we now have him and the Lentz Agency in our corner.

My experience was great Tracey and Troy are the best I thanks God for them. They help me with my…read morehomeowners insurance And car insurance .

I have been with Clay for over 20 years - Clay, his staff, Sarah and Logan are like no other; they…read moreare truly second to none. Clay and all who work for him are respectful, honorable and full of integrity. I feel like family and I know you will too. I have both HOME and CAR Insurance. With Clay's team it's all about what's BEST FOR YOU, THE CONSUMER! Add photos

this is a customer friendly office to deal with where you are not just a number they treat you like…read morea real person, clay shaw always takes the time to answer any questions or concerns you have