Faruk was a pleasure to work with! As we wanted to plan further for our future, our goal was to…read moreidentify areas where we are doing well and can improve upon. From the start, Faruk was personable and clear in communicating his services along with having a genuine interest in what our expectations were from this exercise. Fast forward a month, we have gained invaluable clarity and actionable next steps for our finances. Today, we still reference learnings and information shared by Faruk to help influence any financial decisions we may or will make. 100% would recommend Faruk to any family looking to understand their finances.

Faruk is a fantastic guy. I feel very fortunate to have crossed paths with him. He has been great…read moreat setting up our investments to be positioned well, even when the market is volatile. He has consistently grown my investments since working with him (not by single digit percentages either). He is very attentive and always takes the time to explain goals/positions clearly. Faruk is also very friendly, approachable, and genuinely cares about my financial goals. I trust his judgment and appreciate his proactive approach. I highly recommend him!

I am very impressed with the work and services I received from this office. My taxes were…read morecompleteted and presented to me in professional port follio. I was very satisfied with the interaction I had with Shelly. She was thorough and knowledgeable and explained how things worked and I felt like i got an education concerning the IRS. I think Martinez is lucky to have someone of her caliber here. She is an enrolled agent which is a curious title. I had done my taxes myself previously but am glad I stumbled into her office - a quite by accident - while downtown. It's qute a a site actually. She works with another accountant and it looks like an old fashioned busy office. I enjoyed speaking with her as well. She is full of knowledge and will advocate for you best she can. Recommended.

I would give 10 stars if I could…read more Filing your taxes is never fun, and it is made worse by the fact that usually, the tax accountant provides no detail to you about your return for the previous year. Shelley is not like this. She is detail-oriented, and she has a forensic mind. I brought in my initial paperwork, and we talked for a long while, to give her a picture of my tax life. I left with a hand-tailored list she gave me, points of additional information that would reduce my tax liability. Once I had everything, she took me through my return, illustrating how each adjustment impacted the total. All in all she spent quite a bit of time with me. I never felt rushed, this wasn't a mere transaction for her. I felt she was genuinely invested in my best interests. She does handles the situation for her clients as well, so you don't have to hire someone else. I will definitely be coming back next year!!

Reliable, efficient, thorough, and trustworthy. We wouldn't go anywhere else. Highly recommend!!read more

I made a tax appointment on April 1 for May 6. When I scheduled it, I told the office it was to…read moreprepare 2025 taxes for my mother and for a trust she has. When I arrived today, I met with a man named Oscar. I told him I was there to file taxes for my mother and for her trust. For some reason, Oscar asked me when my mother died -- she's still alive. Then he told me he couldn't do a trust return. When I asked why they'd booked an appointment for a trust return if they don't handle trust returns, Oscar blamed his assistant. This is despite the fact that "trust income tax preparation" is listed as a specialty on this very Yelp page. So now I have to start from scratch -- find a new tax professional and book another appointment, probably a month out. This is incredibly inconvenient, and it was easily avoidable. The worst part is that it's going to cost me real money. The delay between when the trust taxes should have been filed and when they actually will be filed is going to increase late payment fees and penalties. Will Robert Abbott Tax Services cover that cost? I left 1 star because 0 stars wasn't an option.​​​​​​​​​​​​​​​​

Thank you for the help over the years. Good to see you back in action…read more You are making tax declaration building and processing look easy by structuring and streamlining the process and having such a positive attitude. I wonder if this shouldn't be a tax write off in the marriage saving category, if it existed. So much easier than struggling through the broken mess of TurboTax, worth every penny. Thank you Steve.

Have you ever been ghosted by a tax professional? Sadly I have, and the possibility is strong that…read moreyou will too if you choose to do business with Steve and Emperor Tax Service. Steve has done my taxes since 2009 and I started having him do my parents as well a couple years back. I used to work with Steve (taxes are his side gig) and he was much more responsive, but now that I am just your every day customer it seems as though I am not worthy of a response. Last year, Steve stopped providing physical copies of our tax records on the spot (which previously was a very nice touch). Instead, he provided a thumb drive. We told him then and there that we had a Mac and it wouldn't work. He said we just needed to format it and should there be any issues, we could contact him. When it came time to apply for my student loans it didn't work, so I contacted him asking for a copy. That was last May, and he still hasn't responded and I don't have a copy of my return. Similarly, my mother got an estate tax document and needed her taxes amended. He wouldn't respond to anything. Finally, I contacted an old coworker who asked him to contact my mom. He called me instead, from his work, and left a message. I called and texted him asking him to call my mom, not me. After about a month, he got in contact with my mom. He took her original estate tax document and told her he filed an amended return before the July extension. However, he has continued to withhold her original documents and has never provided her a copy of the amended return he states he filed. I have been calling, texting, and emailing Steve since May of 2020 asking for a print out of my taxes and the return of my mother's documents as well as a copy of her amended return. He hasn't responded or provided anything as requested. Needless to say, we will not be continuing our business with Emperor Tax Service. We just want our documents so that we can have someone else do them for us this year. Also, if you still choose to do business with Steve but find yourself where I am--I've done the homework and you can file form 14157 with the IRS to make a Return Preparer Complaint.

* I hired Subtronic Co to search for a leak in my home and they charged me $1005…read more * I was working from home on the day they arrived . The entire house was not checked for leaks. My office was not checked as I was sitting there. * It appears subtronics contractor found one leak in the hallway turned off my radiant heat and left. A few days later I found my bathroom has a leak. We have not turned the radiant heat back on. It is 52 degrees in our home Subtronics Co wants to charge me for another leak detection. The entire home was not checked inside for leaks as they promised. I did not pay for partial leak detection. I am subsequently required to find a second company to come to my home to detect a leak and manage my radiant heat. This company operates in a fraudulent manner.

I would give them zero stars. They are a total rip off. I paid over $2300 for them to see if…read morethere was a leak in our watering system and then to see where the clog in the system was. They didn't fix anything, they send extra bills after the fact and it was a complete and total waste of money. DO NOT USE THESE PEOPLE!

Very pleased with the tax return service provided by Joe Wu and his firm. Submitting data was…read moreclearly explained and easy to follow. Everything was handled on-line, efficiently. Looking forward to a good working relationship in the future.

This is the third year Joe has helped prepare my taxes and each time the process has been…read morecompletely stress free. He is on top of his work and I truly recommend him to anyone I come across. Thank you Joe, for being great at what you do!

I have had great experience with Justin at Truevir. he's helped me over a year now. his education…read moretrainings are free and he really just wants to help me grow.

Justin has been a long-time, trusted family friend to both my husband, Steve, and me. We chose to…read morework with Justin because we were confident in his ability to manage our financial needs with integrity and professionalism. Justin has been an excellent financial advisor. He is knowledgeable, professional, and always available to answer any of our questions. His advice has been invaluable in helping us achieve our financial goals. We highly recommend Justin and his company Truevir Financial's services. 10/10!

I did not use him so I'm not sure how his service is. My experience is that I requested a quote for…read morea home in Benicia, mentioned he can insure my home in Martinez. If he can't take time to read throughly before replying, I wouldn't trust this person with creating quotes.

If you live in Franklin Canyon or Alhambra Valley this agent will take care of you and save you…read moremoney. I highly recommend this Great local Farmer's agent.