I believe this property management company is the best I have ever encountered. As a former DRE…read moreauditor, retired in 1997, I have extensive experience in the industry and currently provide consulting and expert witness services for property management. I highly recommend that you engage this company--you will not regret your decision.

I've been a long-distance landlord/homeowner of a rental property managed by Landmark Property…read moreManagement for over 10 years, and from my perspective, Skip Bressler, Andrea, Jessica, and the rest of the team at Landmark are truly extraordinary at what they do. Not only are they open from 9am-9pm, seven days a week, but they are on-call to both tenants and owners at all other hours as well. There is tremendous reassurance in knowing that at almost any hour, if a question or problem comes up, they will answer the phone and handle it immediately. They are fair, ethical, honest, excellent communicators, charge a very reasonable management fee, and are fierce advocates for BOTH the rental tenants, and the owners of the properties they manage/rent. The result of this, in my experience, is very low turnover which means stable rent for tenants, and stable income for owners (and not losing months' worth of rent when tenants move!!) Landmark has partnered and brainstormed with me to come up with creative and equitable solutions for every issue that has ever come up regarding my rental property, sometimes spending hours talking with a tenant on my behalf (so I don't have to do that myself). One such instance of this was a recent dispute between the tenant and the HOA of the neighborhood, and after a series of interactions with the tenant, Skip was able to advise me on ways to approach the HOA to ease the tensions between the two parties while not exposing me to any breaches of CA landlord-tenant law. They are not attorneys, so they don't provide legal advice, per se, but I have always felt extremely well-taken-care-of by them the entire time I've been an owner/client. I truly love working with Landmark.

I was renting a property from Saddleback Realty and I must give them a 5 star review based on how…read moreprofessional Stephen and his team made our move-out experience stress free. They look out for both parties (Tenants and Landlords) and provide a move out checklist that was sensational at getting all of our deposit back. I highly recommend this company. Albert

Stephan Longard and his group have been absolutely wonderful. He's honest and expert in advisement…read more His rates are HIGHLY competitive. And his staff is extremely efficient. I could not ask for anything more. I totally lucked out in finding this company, and cannot recommend them more highly.

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Literally everything has gone well! From service, to value, to professionalism, to communication, &…read moretimeliness! Chad has been amazing & we are lucky to have found him/this company. Our condo was rented within a couple weeks! We just don't have the time to manage our property ourselves. Chad & PPM have been godsends! Would definitely recommend!

Connie provided exceptional support by clearly communicating all event details and promptly…read moreaddressing every question. The team thoroughly enjoyed the dinner and appreciated the opportunity to participate in the prize giveaways. We would highly recommend vendor partnership with Management One. -Partida's Lawn Service

We've been working with Management One to rent out our home for many years. Very happy with their…read moreservice. I also want to shout out to the Accounting team (Ian, Rusian, Sarah, and Santiago). They were super helpful and were able to quickly resolve issues that came up with my rental. Ian especially was great with answering my questions/concerns. Overall, very sastify with this company.

Absolutely unacceptable experience with this property management company…read more We were explicitly told both through Zillow and text that our credit was acceptable and that we were approved for the home to rent. Based on that we submitted all requested financial documents and pay stubs etc and moved forward in good faith. Then without authorization they ran our credit and suddenly claimed our score was nearly 150 points lower and the owner no longer wants to rent to us. I actually went and paid for my full credit not even close to what Tammi said the score was so she definitely is lying to us. It gets worse they have refused to provide a copy of the report despite multiple requests. In fact communication has completely stopped no responses or explanations just silence. Meanwhile I already paid a deposit for movers , started calling utility companies to get everything switched as I was led to believe I was moving into this new home as I was told via text a lease was being drafted up and I had the ok to go ahead and get a cashiers check. The property suddenly went back onto Zillow with updated photos like nothing happened. This process was misleading and so very unprofessional and honestly a complete waste of time and money. I have screenshots documenting everything as I have gone ahead and reported her to the California Department of Real Estate. Renters beware and proceed with caution. **only posting a couple screenshots as I am protecting my personal information **

She's a very beautiful woman and very helpful. she takes her time and she does not rush. I suggest…read moreher highly.

Lea Thomas went above and beyond to ensure that a resident's concern was addressed clearly and…read morerespectfully. In particular, she took the time to thoroughly explain the handling of work orders, especially in cases where previously submitted requests may not have been addressed due to a residence error. She communicated this in a way that was easy to understand, while also showing genuine care in helping resolve any confusion or frustration. Her willingness to assist, clear communication, and positive attitude reflect very highly on Action Property organization. Employees like Lea Thomas are a valuable asset to your company and play a significant role in maintaining its reputation for excellence. Thank you for fostering a team that prioritizes such high standards. Pete M.

I keep submitting issues to a department called community care that takes days for a response and I…read morefeel that it's because it never lists the right HOA on the response. I've submitted 5 and each time it's a different HOA that's not my community. Then, I wait 5+ days for a response and I end up going to the manager to get it addressed. Just frustrating. Positive note, our manager Janet is absolutely amazing and if I go to her first, my items are addressed.

Elisa is the very BEST !! Talk to her La recomiendo mucho…read more Beautiful Sabrina is outstanding too, see her

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Never return call, never answered phone. Go to a better agent. Lack of service. Trying another…read moreagent.

Claudia is our go to Real Estate agent and more…read more Claudia has helped us in the purchase of 3 properties and renting one out as well. What we enjoy about working with Ms. Claudia is that she is efficient, helpful and authentically kind. Ms. Gil has been sensitive to our goals and always available to get the job done! Another great attribute about this professional is that she is Spanish/English bilingual! If you want an agent that gets the job done and is incredibly valuable and fair, look no more, use her services. Just do it!

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary and his team are professionals but more than anything an honest team who understand the…read morechallenges a California landlord has to comply with and they certainly know how to ensure that all prospective tenants are treated fairly and selected with both interests in mind. I've been with Gary and his team for three years now and hope to be with them for many years to come.

John and Johnny have been a great duo for tenant placement. We've owned this property for several…read moreyears and have worked with many realtors, but this team has by far been the most professional experience we've had in the area. Their communication is timely without needing constant follow-up, and they move with a real sense of urgency. Whether it's a quick group chat update or hopping on a phone call, they are always responsive, organized, and easy to work with. Overall, just an excellent experience from start to finish. We will absolutely be return customers!

As a mortgage loan processor, I see the 'behind the scenes'…read moreof real estate every day, so l have very high standards for who I work with. John Aguirre and his team exceeded all of them. John is a true professional, and his assistant Johnny was absolutely amazing. Selling a home can get crazy, but they stayed completely on top of everything. They were incredibly patient and outgoing, answering my questions at all hours and making me feel comfortable sharing every thought or concern I had. They don't just handle the transaction; they take the time to build a real relationship. If you want a team that is responsive, knowledgeable, and genuinely great to work with, I can't recommend the John Aguirre Team enough!