I really enjoy this Pet Food Express location!…read more I've been to several others and this one has a better pet washing station than the one in Loehmann's Plaza and isn't a zoo like the giant location in Land Park. The staff are incredibly friendly and knowledgeable here. They never hesitate to check stock for me on certain items or help me find what I am looking for. It's definitely a better service experience here than at a PetsMart. I also like how I can order food to be delivered free to my various dog fosters that help support the golden retriever rescue organization I volunteer with. That saves me time and I appreciate it. Bonus: Need discount dog/cat vaccinations? Every Saturday afternoon there's a mobile vet clinic that offers low cost services here. Pro tip: Buy the bundle of 3 pet washes and get one free, making it only $15/wash which includes the shampoo and frequently free samples of dog treats and extra coupons. No, it doesn't take 10 minutes for the water to heat up. Yes, the blow dry is cool air. Gunner W enjoys his baths and I enjoy not having to clean up the dog hair left behind from a fully bathed golden retriever.

Came in on 2/20/26, Pet Food Express is located on Sunrise Blvd in Citrus Heights, CA. This…read morelocation is my go-to for all my pets' needs. From their food to their snacks, to their harnesses to other things in need, this place has it all. And the plus side... the staff members are super friendly and helpful.

Live around the corner from this Petco. Lucky for me…read more Everyone is always helpful, friendly. Francis especially, always seems to take time to help no matter what he is doing. He always has a smile on his face. Great petco. My favorite.

I really appreciate the deal you honor. That alone will keep me as buyer. After purchasing so many…read morebags of cat or dog food with them they give you a free bag. For anyone out there that needs pet food you know how costly this is. Getting a free large bag or up to 60$ is a lot of help. I want to thank you for the young man at the register. He truly represents your company to the highest. He was very familiar with your merchandise and cared very much for my pet and myself. He was very friendly with excellent customer service. Thank you Petco Sheri

Erika is such a great girl! She is the best person to take care of our dog, but of course her…read morecolleagues ar amazing as her!

My poor experience is specifically with the adoption coordinator at Citrus Heights Petsmart,…read moreMichelle Lee. My family and I just lost our dog to cancer and we weren't looking to adopt another pet, but happened by the cat adoptions at Petsmart while shopping for our other dog's food. We fell in love with a 2month old Scottish Fold named Artemis. We saw her once, went home to think about it, and then returned the next day to see she was still there. We inquired with the volunteer there, who told us to text the adoption coordinator, Michelle Lee. Michelle was very short over text, but encouraged us to put in an application. So we did. We still couldn't stop thinking of Artemis the next day, and we were getting more excited about what a good fit she'd be in our home. So we returned to the Petsmart to visit her. We met her foster mother, chatted, and learned more about her. The Foster mother was so lovely. She told us that adopting Artemis out had been "hard because of Michelle" then hushed as if she would get in trouble for saying even that much. Other volunteers also exchanged knowing glances. Nancy then reviewed our application, said there weren't any other suitable candidates, and encouraged us to text Michelle to set up an appointment to adopt Artemis the next day. Nancy also assured us that because our application was in, and that it was the only one, that Artemis would be on hold for us. They pulled her paperwork for us. We had every reason to believe she was on hold for us. We texted Michelle who did not respond for over an hour. So we went home. When she did text me back, she asked us to "go back adopt her." So we started to go back and then she started calling me, frantically, texting for me to answer the phone. I answered for a brief interview, answered her questions seemingly to her satisfaction, and she again, suggested she was fine with us adopting her, but she needed to call the volunteers at Citrus Heights. Ultimately she texted me back and said they would wait for a vet evaluation since she'd been sick recently and then "let me know." At no point did she indicate that we were not approved to adopt Artemis or that she would be going back on her decision for us to adopt her. The next day I sent a text asking how the vet appointment went and was ignored for two days. I sent another text and Michelle told me then that they were still deciding on a family and completely denied that she told me she was ours and to go adopt her. I pushed back and sent screenshots of our conversation and she just maintained that "there is a lot of interest" in Artemis and other volunteers "have no idea" what they're talking about. Two of my partner's decided then to visit the shelter and speak with Francie, the office manager, who I'm told was absolutely wonderful and compassionate. Shoutout to her, for being so lovely and kind. She'd arranged to have my partner's speak to Michelle in person to find out what exactly had happened. When Michelle arrived to the shelter an hour and a half past her designated shift time, she was apparently unable to be accountable and made several excuses for her behavior, including that she was over stressed and grieving a personal loss. She denied making statements she had made over text to me even when confronted with screenshots. Ultimately we learned that Michelle lied to us and had adopted Artemis out to another family. There was nothing that Francie could do to make things right. I do not recommend adopting from this agency at Citrus Heights, while Michelle is the adoptions coordinator. Please go instead directly to the shelter or to one of the other Petsmart/Petco Locations. You will be met with grief, as well as confusing, disorganized, discompassionate, behavior.

The DIY dog wash station is terrific and private, which I really appreciate. Unlike the competitor…read moreacross the boulevard where all the dogs share one open area, this place gives you your own space with a door, making it much less stressful and more comfortable. I also love the variety of dog foods here. It's amazing to see so many fresh options available! The staff are very customer service oriented and always helpful. As an added bonus, their dog wash costs $5 less than the competition!!! Bonus

Great selection of foods that are actually really healthy for your pets. They have frozen raw food…read morewhich provides the taurine your animal needs and can actually digest. They are so kind and helpful and even make fresh cookies for your pets!

I live in the Carmichael area and heard about their self service dog wash. I recommend going on a…read moreTuesday or Thursday between 3-6p as it's half off. Only $7.50 to wash my frenchie! The workers are always so nice and helpful every time we come in. They're very knowledgeable about their products and if they aren't they will find the answer. I would definitely recommend them to anyone!

Incredible staff members. Every time I go to this store every staff member I've encountered is so…read morekind, thoughtful and attentive. They really go the extra mile to make sure all my questions are answered and I have everything I need. Great customer service!

I got my kitty from Tresor Cats and it could not have been easier. Annabel was the easiest breeder…read moreto communicate with. She was super helpful answering all my questions and worries. The kitten I received was so sweet, gentle, and very social! I was very impressed that my cat was litter trained, handle trained (not afraid of humans), chipped, spayed, vaccinated, and dewormed. Even my Vet was impressed with how perfect my kitten was and how I was so prepared. My Kitten is beautiful and has been the easiest kitten to take care of. I am very impressed with the entire process and I wouldn't want to get a cat through anyone else except Annabel at Tresor Cats. Throughout the adoption process, all of my questions were answered, I was well informed with everything going on, I received collages and videos of the kitten, and Annabel made sure I was well prepared for the kittens arrival.

I have two cats from Anabell and I love them to death. The adoption process was pretty good with…read moreAnabell sending me photos of my fur babies getting big enough to bring home. She runs a very good business

Don't buy crickets here!!!! I've shopped here for years and never have they been this off…read more Apparently they don't use anything to measure the amount, they just eyeball and guestimate. So if you look at the picture the right side bag is supposed to be 100 small/medium. I went back in and got an attitude because they are small and hard to count and she asked if I would like to count them. Not worth the hassle or the $5.

Love this place, local little pet store where you can find just about anything for your pets for a…read morebetter price. I personally love their aquarium section and I was able to surrender my fish here too!

I can't say enough good things about Marisol at the Aquarium & Reptile Depot. She was incredibly…read moreloving, caring, and understanding during a really emotional situation for me. My roommate left his Cory fish behind, and he seemed so lonely. I just wanted to make sure he found a good home with friends. I was honestly a crying mess, but Marisol was so comforting and reassuring. She took the time to explain everything and made me feel confident that my Cory fish would be happy here with other fish and he truly was. Seeing him settle in and look so happy meant everything to me. I also really appreciate that they allow you to surrender fish here. If you're ever in a situation where you can't afford to care for a fish anymore, or for any reason you're unable to keep him, you can bring him here knowing he'll be cared for properly and placed with other fish. Marisol's compassion and genuine love for animals (and people) truly stood out. You can tell she has such a big heart and really cares about what she does. I'm so grateful for her kindness during a tough moment. Also the facility was so clean! All the fish looked so happy! Such a great environment!! Thank you all!!!

we started our saltwater tank 6 years ago, purchasing EVERYHTNG from setup to livestock FROM…read morehere.. we usually had bad service-- just very short and, rude-- the staff we dealt with were not educated about compatibility between fish/corals, were told 2 fish were compatible even though what i had researched, said they were great. hesitantly, we got the 2 fish and had to return one immediately for trying it ambushed other one and they refused to reimbursed up or make it right. they want mine more than caring about the animals just so disappointed after dedicating ourselves to them

Love this place. Staff are always helpful.. They are always friendly and nice and greet you and try…read moreto help you. they are reasonably priced.

I like this store. The service is good and they have what you need for raising chicks…read more I purchased two chicks here a few months back and they said that there was a 90% chance that they were female. Well, my statistics show otherwise because I have one hen and one rooster. They don't offer to give you what you paid for which would be another hopefully female chick. I'm not sure where they are getting their statistics from but it may be a stretch.

I enrolled my golden doodle in beginner puppy training and she thoroughly enjoyed it. Rich was an…read moreamazing trainer! He took the time to show us what we needed to do to work with our fur baby. We still have more work to do but we appreciate the training sessions.

THANK YOU Nathan for being very helpful that helped me save a little over $10. Nathan deserves a…read moreraise. Nathan made me happy that I went to PetSmart. PetSmart matches the prices on line. Would not have known but Nathan is so nice and approachable.