Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!

Big shout out to Cheyne, got me a good rate and knocked everything out within 15 minutes. Will be…read morerecommending!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​

Diana was really helpful. she helped me find the best deal for my car insurance and on top of that…read moreshe was super friendly, and helpful and transparent. will be recommending her to my friends and family.

Coming to this insurance place was amazing I got help right away and the agent Alma was amazing she…read morehelped me right away went out of her way to make sure I was Thank You Adriana insurance

If you want everything done quick and clean.. DMV, Insurance, Go see Yasmin and Tony.read more

I've been a client there for years and I've had my fair share of good customers service but my guy…read moreFernando S. Is THE guy!! Got my monthly lower than the years I've had it at before and I couldn't be happier, thank you once again!! Never been unsatisfied by these guys. Ask for Fernando S. !!

Although I have been with Epitome for some time their customer service has significantly declined…read more You must seek all information that you require. Do not expect any follow-up or advisement. Unless you already know the ins and out of insurance policies, I would seek other resources. Don't make changes to your policy either because you will not know what to expect. When you call them to ask questions, they take no accountability as the agency, and ALWAYS blame the insurance company.

Ged has taken care of me for the past 13 years. The customer service the whole team provides is the…read moregreatest! Thank you for keeping me safe!

I refer my clients to speak with Mohamad as he cares about his clients and has multiple carriers to…read moremake sure they are getting a great price on their insurance with the coverage they need.

My auto insurance recently came up for renewal with another agency and I decided to shop around…read moregiven the turmoil and significant rate increases in the industry of the past couple of year. I am grateful for Sophia, working with agency owner Mohamad, in helping me lower my auto insurance premiums, while maintaining basically the same coverage. While working on my quote, Sophia was friendly, patient, professional and responsive. I shopped around last year to get the solid pricing on my policy that was up for renewal, so I was not expecting to be able to lower my premium this year given the state of the California market. I was more than pleased to see the pricing even lower this year by switching to a brand name carrier like Allstate. I would recommend you giving them a call and possibly saving you some money, while getting the excellent customer service that I received from Sophia.

after 2 days of trying to cancel my policy with Veronica and getting the complete run around of…read morethem trying to make me go in to sign to cancel. I called corporate and they helped me cancel with out me going in to this Van Berun Joke of a office. Today I've cleaned my hands of Veronica's and her sister Adrianas Insurance. I can't believe I stayed with you this long I feel like I left an abusive in caring long term relationship. And found a gem call Geico. So to all my Raza don't feel you have to put up with these traders. Their not here to help our people this is my review this is how I was treated and felt. This is not the first time I've felt this way from this company and yes I've called corporate before to resolve this that way they had a chance but they didn't help just said a short I'm sorry ******WARNING SHOP AROUND FIRST*******

Great service quick and easy if your looking for insurance call and ask for Jose Puga he was very…read moreknowledgeable and answered all my questions thank you again

For this years tax return, I decided to try Olmedos Insurance Agency, which turned out to be a…read more very smart decision. I was very impressed with their friendly customer service and their attention to detail. My tax professional (Raul) was very well spoken and answered all my tax questions clearly. Raul was very thorough and informative of new tax laws and processes. He walked me through the entire process and was able to get me a return that not only met, but exceeded my expectations. Overall, I had a wonderful experience doing my tax return and will definitely be recommending them to family and friends.

From the owner: Auto Insurance Homeowners Insurance…read moreCommercial Insurance

Nick refuses to call people back. Pretty lame!!! I have been part of Goosehead for years and he has…read morebeen my agent since day 1. He signed me up for my insurance when I bought my house and then ghosted since then. The only way to get a hold of anyone is through Goosehead's extremely crappy "service department". If you are looking for an agent who has your back, Nick is not the right one.

From the owner: Jerry and Nick are the Father-Son team and owners of Riverside, California's first Goosehead…read moreInsurance franchise. They specialize in homeowners, auto and life insurance. Because Jerry and Nick work directly with over 25 "A" rated carriers, they are able to shop the market and meet the needs of every client by providing them with the power of choice. Jerry and Nick pride themselves on always providing their clients with ample coverage, while still exceeding expectations on price. Contact us today for a no-obligation policy comparison!

They need to hired more staff. Every time you try to call they never pick up the phone for you…read more It takes forever to get a response and when they do they just tell you I'll call you back when I have all the information ready but instead of call you they what to do everything by texting. Now imagine texting with different number of clients, the attention won't be the best and also they won't be able to answer your questions the same way. I had all state for over a year and I almost never need to call them but the times I did it was always the same issue. I recommend don't make business with them.

Jannette and Bree have given us excellent customer service throughout the years! I would highly…read morerecommend this AllState Insurance Agents, they had gone above and beyond to save me money and they had been so helpful when I have had accidents. If you are looking for someone reliable and helpful the staff at this location is amazing!!.