Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of taking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena! read more

Was looking around for insurance and inquired with this team. It doesn't matter what you need to insure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena! read more

I am very happy with the help and service me and my family have been receiving from this business for our home warranty needs. Kathy has been an absolute joy to work with, and has been there for me for any questions I may have and any help I may need. Thank you, Kathy, for all that you do! read more

I've been with Preferred for a while. Kathy emailed me prior to Mercury renewing my policy to let me know she found a different program with a lower rate. She's knowledgable, handled the change and again, helped me save. I've only positive interactions with Preferred staff... 5 stars. read more

Preferred Insurance has been providing the best customer service and super fast response times for my family's needs since 2013.  They've given us the best rates we could find (we shopped around) and are great at letting us know when we can be getting better rates (student driver discounts, alarm systems on our home, etc). Highly recommend! read more

I love this insurance company! They were extremely nice, and extremely affordable. I am used to paying an arm and a leg everywhere for car insurance, but here was different. I will definitely go here forever for my car insurance. read more

These guys are awesome! I have a not so great driving record and they were still able to get me a suprisingly low rate for a late model truck and full coverage. Seems like they have so many companies to choose from they can find anybody deal. I have had my insurance with them for years and its super easy with their auto-pay options. Everyone I have sent them has saved money over their old insurance. I WOULDNT GO ANYWHERE ELSE! read more

Awesome friendly service, Ive had preferred ins. for over ten years now and i have to say that these guys are not only helpful but friendly as well, after shopping around for a while, I found that they were usually 10-20% less expensive than the other guys. Not only do you buy a policy but you're getting the best go-to guys around, they're super helpful and I highly recommend them ! read more

Cool guys, family touch and GREAT SERVICE! Ive been using them for about 7 years on my personal vehicle and i dont even know how long my parents have used them! read more

Brenda is the best! I was in the process of buying a new car and doing some changes to my policy. Brenda made it so easy to accomplish! Thank you for your services. #Happycustomer read more

Great location and the service is spectacular. Never have to wait as there is always an associate ready to assist me if I call or walk in. Pat is very customer service oriented and made it clear my satisfaction was a top priorty. read more

I've been using perferred insurance for my auto and home insurance for over 6 years now. Their customer service is great and always advise me on what kind of insurance coverage I need. I refer all my friends and family to them knowing that they are in good hands. read more

I've been using Preferred Insurance for over 10 years now. They are family owned, and provide a great service. They are friendly, extremely helpful, and inexpensive. I only trust Preferred Insurance to protect me, my family, and my property. Keep up the great service! read more

Hands down the best Insurance Company I've ever had. It is family owned and they treat every customer like a friend. I started out using them for only Car insurance and now they do my Car, Health and Home. Best rates and best customer service you will find. read more

Amazingly helpful, family-owned insurance business. The staff there is always willing to thoroughly answer any questions at hand as well as answer the next question you're already thinking of! Proactive staff that works aimlessly to meet customer needs. Doesn't get much better than this! read more

I went there in September for quotes on both auto and renters insurance. I spoke with Kathy and told her that I wanted both. I found out over 6 months later that Kathy never issued the renters policy. I spoke with her supervisor Pierre and he made me feel like it was my fault because I didn't ask them to "bind" my policies. I had no idea I needed to. Now I'm stuck with a penalty for canceling my auto policy early because I don't want to deal with their incompetence. Run! read more

The services were really good, really helped me to solve my problems. Professional counsellors and served me nicely.

I received professional and competent customer service. Thank you, Kathy, for taking the time to answer all my questions. I will definitely recommend Preferred Insurance to my family and friends. read more

I received a solicitation letter in the mail and decided to give Preferred Auto Insurance a call. I am so glad I did. I spoke with Kathy Molina, Insurance Agent, who promptly provided homeowners insurance and auto insurance quotes. Her quotes not only provided the same level of coverage as our existing insurance providers but at such a reduced premium rate it was a no brainer to switch to their services. Kathy was extremely professional and knowledgable on both homeowners & insurance coverages. I am so happy we made the switch!! read more

Patrick was absolutely amazing! Super helpful on getting all the details worked out and answered all my questions without delay. Not to mention he saved us a ton of money. My boyfriend used to pay $3,000 a year and now pays $1,350. It's a no brainer. Pat is the BEST! read more

Started my policy over the phone, it was so fast and easy. She explained my coverage so that I can understand. Love them!

I was recommended by A friend, when i called Kathy answered my call and was real nice, she got me a great priced quote in less than an hour. I went by she took pics of my vehicle and I was out in less than 15min. Highly recommend. read more

I got the best insurance price here. They helped me right away. I have told all my friends to come here.

Definitely satisfied with my visit today . I came in about a week ago and got a quote with Brenda and I came back today to finalize everything . Brenda was so helpful, friendly, and made me feel like a friend and not just a customer who she wanted to come in and leave . They check with over 50 insurances and they give you the best rate for you . I walked out happy and I'm glad to call Brenda my insurance agent . read more

Very friendly and they made everything fast and easy to understand. Have been coming here on and off for years and they have provided the most affordable car insurance of all the insurance companies I have gotten quotes for. They match you with the most affordable insurance, and for us they gave us a discount when we set up auto pay with our debit card read more

Once again, I want to thank Brenda for her professionalism and expertise with auto car insurance. She is very knowledgable and always works together with custumers to find the best insurance for them at the best price. Thank you Brenda for the great service you offer to your customers! I'll keep recommending this place to everyone. read more

Great customer service, Patrick is the best! Great prices that are helping me save some money, much appreciated!

Patrick was absolutely amazing! Super helpful on getting all the details worked out and answered all my questions without delay. Not to mention he saved us a ton of money. My boyfriend used to pay $3,000 a year and now pays $1,350. It's a no brainer. Pat is the BEST! read more

I've been a customer since 2013 and am very pleased to say that I suggest anyone looking for insurance to visit thier location. I've never had a bad experience when working with Pierre and Patrick. Both are very knowledgeable and professional. I've had multiple vehicles and even while shopping around, I'd send an email with the information of a potential vehicle I was interested in and would receive a quote via email or over the phone within minutes. I highly suggest Preferred Auto Insurance. read more

Always happy to help. Employees are very energetic and can assist any question that you have and if they don't know the answer they will find any source possible to guarantee assurance. Brenda has always helped me when I've had some troubles. If the assistant that you are looking for is on their lunch break or busy, another assistant will be glad to help you immediately. read more

Just walked out of the office with immediate insurance all thanks to BRENDA!! She made everything so easy and painless!! They compare rates with over 50 insurance companies to make sure you get the best rate possible. If anyone needs insurance you need to ask for Brenda! She's so friendly and professional. Thank you so much! read more

Very impressed with the customer service I received from Kathy.... I had just gotten off work and made a phone call to get a quote and instantly took advantage of their affordable insurance. Kathy is the agent who helped me take care of our needs and wants on our auto policy and was able to get it all done all in one call.She was a very nice lady who answered all of questions and concerns. I highly recommend preferred auto insurance and to speak with Kathy because my experience with her was highly professional. read more

I am completely satisfied with Preferred insurance. My boyfriend and I have been customers for over a year now & they have always been so helpful & accommodating. :) read more

I needed insurance so badly today and Brenda helped me and truly made my life so much better by helping me in a very quick smooth manner. I am so thankful that I was referred to them and I know they will provide anyone the same great customer service. Yay!! read more

I have been with Preferred Ins. over 20 years! This is the most friendly and customer service oriented staff I have ever worked with. Highly recommend their service! read more