What stood out - they had no customers and never asked me if they could help me. I was ready to buy an ENTIRE set of clubs - going some place else. Too bad - was it because I am a "girl". Bad experience. read more

Terrible service. If you aren't a regular you will likely not get approached/acknowledged. The employees all think they are on tour and will look at you like an idiot no matter what question you ask. Dropped my clubs off to get regripped and got quoted for 3 days. Ended up taking a week and they didn't even clean my grooves. Never had a good experience, 0/10 stars. read more

If you're not a regular, don't bother. Alex at the front desk, you would think he plays on Tour with how he talks to/belittles you. When I walked in, they were almost disappointed a new person walked in asking for club services, and as soon as the people they recognized walked in, I turned into a brick wall. Also, 17 bucks to just regrip two clubs (just for the service, I brought my own grips). read more

Edwin Watts Golf - Golf Equipment Near Me - Fort Worth, Texas

Excellent service from knowledgable staff is what you always get at EW on Camp Bowie ! I've been to every golf store and country club in the area and this is the place to go for the best equipment, service, and selection. Steve J read more

If you are a female, DO NOT GO HERE. We were rudely missed judged and harassed as soon as we entered the parking lot, getting yelled at by the manager who challenged us before we could even state that we were planning on purchasing from his store. Lost 3 customers, was shopping for my boyfriend when this happened. Very disappointed considering we live right by Edwin Watts but not worth it for the way we were treated. read more

After reading older reviews on customer service I'd have thought they'd improve on it but it's just as bad as all the reviews I read. I walked in and wasn't greeted nor approached and asked if I had any questions/ needed any help safe to say I will not be spending any money at this shop. read more

Great customer service at this location. Shout out to Dan Glapa (the manager who helped me out with a spec change post ordering some custom irons and driver) as well as Alex (I think that was his name) who helped me land on p7mc irons. All the usual good gear here of course read more

Dan and the folks at Edwin Watts are great. Helped warranty my driver. Took less than 5 minutes and left to go play.

First time visitor and first time ever writing a review. I strongly agree with the other reviews about poor service. Walked in with a putter to get a new grip. Door is next to front desk where three staff members are just watching golf on tv and received no acknowledgment. No biggie, I'll find the grips to see what I like. During that walk, an older staff member walks right past me with eye contact. No biggie, maybe he's helping someone already. I quickly find the grip I want and begin looking around for someone. Same older staff member was just meandering around. I approach him, stand in his proximity, and have to verbally ask if he could help me with getting a new putter grip put on. Laughs in my face and points to where the grips are. I say "yeah I already picked one out. I heard you guys can install grips, how does that process work?" Laughs again saying "Yeah we install grips..." "okay well what do you charge and do I have to come back later to get it?" I ask. "It's only $4 to install, dude, just show me which grip you want" laughing more. At this point I meet him with the same attitude by saying "okay well I've never been here so how am I supposed to know?" At that point the service-oriented charm finally came out. Showed him which grip I wanted, gave him my putter, and looked over at their selection of clubs... It's too bad because I was actually prepared to drop some serious cash if they had a full set of Taylormade irons I had been looking for so I didn't have to ship them online. I wanted to support a small Fort Worth business but drove straight over to academy to get the clubs instead. Two stars because the grip was installed correctly and I liked that they had a good selection of used clubs, especially for the beginners, which you don't see often. Just be prepared to not expect much from staff. read more

Awesome Service! My swing is all over the place to say the least... Alex was very patient and dialed me in. I highly recommend checking this place out. read more

Nice crew! Super respectful and not pushy! Will be back! Thanks guys! They value everyone equally!

The staff at Edwin Watts is outstanding - knowledgeable, attentive, and friendly. In particular, I have worked with Reuben, Alex and Marvin and all three have been tremendously helpful over the years. They have an excellent selection of golf equipment in the Fort Worth store, and what they do not have on the floor, they can order and have ready for pickup usually in 10 days or less. Further, I have had clubs re-gripped, re-shafted, and lie angles adjusted with all work done exactly to my specs. They know their craft and do it well. read more

4 employees in the store , I walked around for 20 mins needing help with a driver. I hit some practice balls twice and still zero acknowledgment. Two employees walked right by me while I was clearly in need of help. I actually called another shop while in the store to see if they had the club I wanted because I didn't want to give this place my money. Unfortunately I needed this now so I spend $645 on a new Titleist driver, I couldn't even bring myself to buy balls or a new glove from y'all so I pick it up at course. Oh but the VIP as (one was actually as) was receiving just that vip service while myself and other went ungreeted and unhelped. Gave them another chance and again about horrendous customer service I will never given them another dollar of my money and will tell anyone that being them up my experience and send them to academy read more

Rude and condescending staff who will openly mock you. If you know exactly what you need and don't need help, then this place has some good options. Otherwise, don't go here. I bought a full set here and it was a debacle getting the right size. 4 different people told me 4 different measurements. When I questioned it, they acted more like children with sensitive egos rather than just trying to figure out the problem. I went in a few months later to look at other clubs, and I could hear them openly mocking me. The only person who was great is the gentleman in the back who actually does the adjustments. read more

They fit me in for a regripping and extension. Very much appreciate the accommodation since I was leaving for a tournament the next day.

"Some" of the older staff extremely rude... So be prepared to ask for help from someone else or go elsewhere. But I do like this place to get my golf equipment. read more

Helpful and friendly staff, and a nice selection of golf clothing for women. After Academy left me hanging, and Edwin Watts came through for me! read more

Great services and allowed me to hit the type of club I was looking at before purchase!

Not sure if it's because I walked in 20 minutes before closing but no one wanted to greet me or offer any assistance. The selection is pretty decent and you'll be able to find your basic golf needs here. Got some tees and a club cleaning brush and paid quickly and left. read more

A great golf shop with great values, and very helpful staff. They asked all the right questions about my game to help me find the right new woods. Even better, they were very patient and helpful for my friend who has never played golf before. And if you don't want to be bothered they know how to let you browse too. I highly recommend this place for all your golf gear. read more

Great service. Bought a whole set and extras. Great prices. Helpful salesperson. Will be back.

I buy everything needed for the golf season from this store. Ryan, Danny & Paul are all great. They treat you like a customer and genuinely care that your getting a product you will be happy with. The big positive is that they know how to actually fit you for the right clubs. I wouldn't trust anyone to work on my clubs other than these guys. I'm not affiliated or know anyone at the store on a personal basis, just a loyal customer because they earned my business. Mike D. read more