Great experience with Pride tonight. Was out of town. Got a call from our house sitter that the AC…read morewas out, made a call to Pride and they dispatched someone within 30 minutes. Our champion was Kash, he called me on his way out there and kept me apprised the whole time. He solved the problem in a rainstorm, got the system up and running and was a true champ! Got to hand it to Kash, great service, kept us informed throughout!

Not gonna lie This…read morewas one of quickest and most pleasant home service calls I've ever had. My AC went down on Saturday. I called Pride Mechanical on Sunday and left a message on their non emergency voicemail. They called me first thing Monday morning, and we set up an appointment for a timeframe that worked with my fairly busy schedule for that day. Really convenient. Got a text saying they were on their way about 5 minutes after the 3 hour appointment window started. They were at my home in like 20 minutes after receiving the text. The inside of my house was kind of messy, but they didn't even need to come inside. They were able to go straight to my units and start their diagnostics less than 3 minutes after arriving at my home. Within about 15 minutes they had successfully figured out and fixed the problem. I could not have asked for a better experience. I was very grateful and impressed. The technicians were polite, friendly (and not aggressively friendly if you know what I mean), and did a great job discussing my HVAC system and answering my questions without getting overly technical or insulting my intelligence by being overly basic. As AC repair experiences go, this was the best I've ever had. The speed of service and professionalism was first class all the way.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Terrible service. I had dampers added to my home AC system. A week later the heater didn't work and…read morethe tech told me their first tech installed incorrectly, disconnecting my heater system, which according to him, could have caused a fire if I had not detected it. Weeks later my system leaks and I called them back to look at it. The man entered my house (no greeting) angry and raising his voice telling me he installed the dampers correct, extremely defensive and angry before I could even say a word. When I called the office to report his behavior, they told me "Chris is just an excited man" and justified his demeanor. They told me this was expected and should have known that my ducts weren't insulated. They never warned me about the downside to adding dampers to my system. They were extremely rude. Don't give them your time or money.

The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

I had the experience one hopes to have from an HVAC service company. Called Saturday afternoon and…read morethey arrived first thing Monday morning. I couldn't have asked for better treatment from Bailey (& Michael). They were courteous and kept me informed every step along the way. Bailey (& Michael) obviously knew what they were doing & finished in good time. They also gave me a fair price. I'm signing up for twice-yearly maintenance checks. Read the other reviews here. I agree with every one I read.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

Quick correspondence and smooth installment, Thank you for your service, we appreciate it!read more

Put out a request for service Saturday, and Rescue Air was the first to respond. A technican came…read morewithin 14 hours, a Sunday morning to diagnose and fix the issue we have having and give us sound recommendations going forward! I was appreciative for the short-fused response, information and friendly service! James was amazing and my dog liked him!

So far so good on our new gas furnace. The biggest issue with this company is communication. The…read moreright hand does not know what the left hand is doing. Getting someone at the office to call you back is a treat (she says sarcastically). The installers were very nice and professional but the office people meh! I am still waiting on a call back to schedule an air conditioner check-up. We will see how it goes.

We were billed a 900% mark up on the price we were quoted. There was no communication of extra…read morecharges until after everything was said and done. We contacted management and was told there's nothing that could be done and "that's how much we charge"; though we were quoted something vastly different. I am a disabled vet living on a fixed income and this has put my family in a tough spot. I will never use American Mechanical services again.

Mr. Sears came out to my home throughly inspected my system then gave me options no pressure…read moreto do anything until I was ready to purchase my new hvac unit and he delivered once again excellant service I'm extremly satisfied becuase of Mr.Herman Sears will highly recommend A1 services becuase of him can't say enought about him he gives 100 plus satisfaction......

He is very very acknowledge about the ac unit. He explained the system to where someone like myself…read morecan understand it. 10 out of 10 and I definitely will remember and recommend to do all future work.

Hudson air is top notch!!! Professional, punctual, and all around GREAT folks!!! Don't believe all…read morereviews, give Hudson Air a call for your HVAC needs!

I AM THANKFUL For the Service I received from Chris getting my AC back up & running after the…read morecompressor got fried. Honest, Polite, Smart Youngman. HIGHLY RECOMMEND...Did I mention HONEST & SMART & FAIR

The heat is working way better than it did before. Thank you so very much for fixing our unit…read more The Rag Bucket LLC. We will be calling you for our future services.

Service was requested after purchasing a unit. After a year and a 1/2, it went out one night. And…read morewhen we called him, he said he wasn't coming out tonight. It is 80° on August 20th. In my house in virginia, and this man doesn't wanna come out. And help me, i'm a fifty eight year old woman, and my husband is seventy two. His excuse was he had something to do tonight? But it's okay to leave me in an eighty some degree house. When it's eighty five degrees outside. I never had an owner of a company. Tell me he didn't want to come out because he had personal plans. I do not recommend him at all.