Nice clean station that has a barber, coffee shop and nice benches to wait for your train…read more The train into Chicago Union Station is also very clean and efficient. I'd take it again!

Station was very clean. 5 big vending machines for your snack needs. Many announcements about the…read moretrain leaving so there was no surprises. A person was making their simple coffee shop. That was also very clean and the worker was friendly.

smelly 75 year old cars, they are always late and the conductors forget to open the doors so you…read moreget stuck missing your stop. terrible company and has been for decades. Uber, drive, walk, run, take a bus. Avoid these awful trains.

It's a beautiful sunny day & my close friend & I are out hitting our favorite shops…read more As the day comes to a close we head over to the Metra station so I can catch the train home. One of my pet peeves about Metra is they don't have a consistent system of what side Inbound / Outbound is on each line. So I always follow the signage when at a new station. & if the stop is a center pickup/dropoff... zero signage. Stupid me. Sooooo my friend and I are standing on the inbound side almost in front of the inbound signage ironically. When the inbound train stops on the outbound side for all the inbound passengers standing around us who also stupidly followed the signage. Gaaaahhhhh!!!!!!!!!!! The next train wasn't for at least another hour so my friend (thankfully she is awesome and always waits with me) & I decided to try to make it to the next train in Lagrange because we are getting close to the every hour or every 2 hour train depending on the station. No problems in LaGrange. My beef is why, why, why does Metra have a deep rooted fear of track change communication? Did Thomas the Train let you down or did Sir Topham Hatt drop the facade of organization and time tables with you and now you have a difficult time expressing basic information because he's routing you all over the place?

My work crew needed a party bus to get from Aurora to Chicago…read more One of my coworkers had used this company before for a wedding. She highly recommended we use them for our outing. I have no complaints. Communication was fast, efficient and professional. Contract, receipt and all communication was emailed promptly. Pricing was fair and our driver was great. Got us to our destination safely and quickly. Pick up was easy and on time. He even gave us his number to call if we were ready to leave earlier than the scheduled time. Highly recommended and will definitely use again.

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.

I GIVE RAY 5 Stars! Aurora Naper contracted out by Dist 58 &…read moreconsistently sending inadequate transport RE School for Special Needs child. More polluted vehicles being sent when IEP includes not being around irritants. Dist is not complying adequately & it IS possible to do. 03/14/19 Thurs., Special Needs child brought home on a notoriously polluted vehicle that was previously requested NOT to transport child. Now Aurora Naper this a.m. suddenly has a child in the vehicle LADENED with cologne. This is abuse/bullying using another, I will update as needed. 03/18/19 same transport vehicle with cologne came in a.m. combined w/some other chemical in it & after child sat in vehicle started to experience frontal head pain crying for Mom to help him. Male driver stated he did not smell anything in prior vehicle that I requested NOT pick up child so his sense of smell must be deadened. IS THIS RIGHT? When will Dist. 58 & Aurora Naper accommodate consistently? Another Doctors letter submitted. Same guy as yesterday came this a.m. to pick child up with stronger chemical odor today. All I said was he is not going, you have stuff in the van. This has all been relayed to Aurora Naper per Jessica/Dist. 58 but appears to be getting worse instead of better & is the responsibility of Dist. 58 to provide adequate accommodating transport. 03/20/19 same driver came with what seemed to be a non-polluted vehicle. Just wait for return home...just sayin'. Home okay & 03/21/19 a.m. pick up okay so far drop off okay; 03/22/19 a.m. seemed less toxic, but it should not have taken my contacting Dist. Board Members over this yet NO Board Member contacted me. Just when I thought it was okay, 04/01/19 Monday: Myself & child went down approx. 7:20 a.m. to wait for Aurora Naper, I threw out garbage & noticed no one was here for pick up. My child saw no one either (even from unit windows). After a while of waiting, we went back up. I sent a message at 8:01 a.m. about this to Jessica Dist. 58 & Andy SASED. Eventually Jessica responded with "The cab company has indicated that they were at your location at 7:22 a.m. this morning. They indicated that they saw you taking out the garbage and that they thought you saw them. They waited the 10 minutes they should prior to leaving. I'm not sure what the confusion was but we'll plan for the same time tomorrow." THEY were NO where near the entry/exit door to building so they appeared to be concealed & not where they actually should have been as their "location" was NOT visible to myself or child, we saw no one so if they are not where they should have been, they wait 10 minutes & leave, that is on them & anyone involved with the transgressions. I have requested assistance from Dist. 58 Board Members. This appears to be what is occurring due to my advocacy for my Sp. Ed. child. 04/02/19 driver for this a.m. claimed to have been at building 04/01/19, he joked about it. UPDATE: 09/19/19 Thurs. GAMES Continue: Aurora Naper was to pick us up at 6:30 p.m., Downers Grove Library We were downstairs at 6:25 p.m. waiting until 6:55 p.m. before going upstairs to utilize a computer. 2 messages left for Aurora Naper with number-No Return Call. Jessica S., Dist. 58 was contacted due to it being for tutoring. She responded only after I submitted to New Superintendent & claimed this: Jessica S. Sep 19, 2019, 7:23 PM to me, Kevin, Jennifer Hello, Aurora Naper said that they waited outside for 15 minutes for you and Child to arrive and attempted to reach you via your cell number but no one picked up. When they did not hear from you and no one came out of the library, they left. They are sending their nearest driver to you now however he is coming from Joliet. They have indicated it will likely be 20-25 minutes. ------------------------------------------------- D. A. Thu, Sep 19, 7:43 PM to Jessica, Kevin, Jennifer Maybe you can explain where they were as we were at the doors where we were dropped off. AGAIN, we were there at 6:25 p.m. waited until 6:55 p.m. ish then went to use computer. NO ONE was here AND NO ONE called my number either or it would be on the phone as an incoming missed call. ------------------------------------------- Jessica Sep 19, 2019, 7:45 PM to me, Kevin, Jennifer Hello, I would encourage you to speak directly to the driver for this information and to learn more so that everyone is on the same page for Tuesday's tutoring session. ----------------------------------------- It is so nice that Jessica S, assistant superintendent for special services, who is supposed to make sure ALL is scheduled correctly encourages me to learn more, etc., when this is her job due to tutoring. ----------------------------------------- It is so nice that Aurora Naper Transport DID NOT come into Library either as per my conversation with Driver, it did not specify to pick up on the parking lot side, yet I advised him that we were dropped off on that side.

Driver never showed but stated they were here and dispatch became rude when I called and askedread more

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

If I give them 10 Stars I would!!! I don't know who the lady that drove the taxi was but would like…read moreto tell her thank you and!!God bless.. She was an angel to my disabled child she even got him McDonald's!! It was also a smooth and comforting ride... 10 billion stars if I can give it! thank you ma'am. My son and I will never forget you!

I was driving the exact speed limit this morning when I see this van speeding up to me in my rear…read moreview mirror. Came a long distance just to ride my bumper. Then, as he passes me, starts threatening me and using hand gestures, both hands off the wheel as he was swerving all over the road. Not sure what I did other than drive responsibly. More than I can say for Cab #465 license 37 014. Older gentleman with gray/white hair and facial hair. If you see this cab company in your rear view mirror, best to get out of the way or they'll run you off the road. Needless to say, I will not ever call this company for livery service. They don't belong on the road.

I was at my favorite local watering hole and really lazy... it was a day off for me, after all. I…read moreasked Kim, the bartender to call me a cab after I was finished eating and having a few afternoon beers. I was walking distance from this place, but it was 50 degrees and I'm from Florida. Not interested in putting up with the cold. Especially since I was wearing sandals. Kim called the cab and said to me afterwards - "I've never had a cab company be so polite." We laughed, but I thought nothing of it. Almost to the minute of the estimate, the cab pulls up. A pleasant young guy pulls up and takes my directions home. I have spent a lot of time in the loop grabbing cabs. I'm annoyed by several things about cabs. Here are the ones that I can't stand. 1. The guy that barely speaks English and spends his entire time in the cab on his blue tooth. 2. The reformed alcoholic that wants to tell me about Bill W incessantly. God bless, you sir. I'm glad you are taking control of your life. But stop with the incessant chatter. 3. The guy that lives alone, isn't married, plays Dungeons and Dragons online from 1am to 5 am, sleeps from 6 am to noon, and drives cabs during the day. 4. Bill Murray from Stripes, who just finished a whole bottle of cough syrup. He's dropping me off and then speeding home to his 1980s wife to watch Rocky and Bullwinkle and do ten pushups with Eagan from Ghostbusters. 5. Another horrible experience is the cab company that is "too busy" to come get you. ETA, 10 minutes. At 30 minutes, you're waiting outside the bar/restaurant, no cab. You've been mugged. You can't pay the cab when he/she shows up. Not good. Fox River Taxi is the first cab company that has none of these hang ups. A young man picked me up, on time, cab immaculately clean, gps on the window in the event that I know the name of where I'm going, but not the exact address; didn't annoy me with incessantly conversation, but was attentive. Good company. Check them out if you have the chance.

I called on a Sunday and went to voice mail. They gave me a number to text. I finally received a…read moreresponse to my text the following Tuesday. I think that all speaks for itself.

S & L Limo is a family owned service. I found them after searching the reviews on the internet and…read morecoming up with a select few that had very good reviews. The reviews were spot on. Ron, the owner is a very accomodating and professional person. I booked a black sedan for my daughter and her boyfriend's prom. As my daughter is only 15 and the boy is 18, I had expressed my concerns to Ron about the situation with her being younger. Ron assured me that his driver "Sam" would take as good care of my daughter as he would his own kids and that he did! Sam rolled up in his sedan that was immaculately kept (looked like he just waxed it). He exchanged numbers with me and the kids and he made sure that he called me when the kids got there and then when they were on their way back. Sam was a great driver and the kids loved him. I can't tell you how pleased I am with this limo service and I would definitely use them again and recommend them to others. Thank you Ron and Sam for a job well done! Barbara B.

This was the absolute worst service I have ever recieved... for ANYTHING! My party was scheduled…read moreto be picked up from Batavia at 7pm and picked up from our location in Chicago at 10:15pm, had these times confirmed via email and voice mail multiple times before the service. At 7pm I get a call stating that our driver TONY is running late... no big deal right? Wrong because he version of late means 45min later when we are supposed to be seated for our show in Chicago by 8:30, so we have exactly 45 min to get there! Fortunately we make it there by the skin of our teeth and the show hadn't begun on time so we were fine. As we exit the limo TONY proceeds to basically tell us that we are going to give him a break because he got us there without missing the show, that my name was in fact the first name of another party he was supposed to be dealing with that night and argued with me about what my name was and then tried to reconfirm a pick up time of 12:15. What?!?! Uh no, so when I corrected him and told him once again that my name was not Tracy and that our confirmed pick up time was 10:15 he then said "oh ok, I must have just had you confused with someone else... no problem"... ok fine. Show gets out at 10, my group including two very pregnant women are standing curbside waiting patiently for 10:15 to roll around and still no TONY. So, I call him and first time he doesn't pick up... 2nd time he answers the phone "yeeaaahhh...." so I told him once again, who I was and was calling to make sure that he was going to be there to get us any minute and not at 12:15 like he tried to confirm curbside earlier that evening. He then told me "yeah no, that wasn't the confirmation time I was given" so I reminded him that we definetely had the conversation on the curb about how the 12:15 time was wrong and that I had email and voice mail to prove him otherwise. He continued to argue with me about it and said the earliest he could be there was in 45 minutes and that we were to just "deal with it". Completely enraged I told him that was unacceptable and then he said he would try to figure something out and call be back. No call back from TONY, tried to call the owner myself and only got voice mail, and every member of my group tried to call TONY when he wouldn't pick up for me only to get the same voice mail I was getting. 2 hours pass and still no Limo or call from anybody. We got a ride home from a friend of the family who was completely inconvenienced. Next day I tried calling the company got a voice mail and then my husband called and was able to talk to the owner. His story was that TONY said he was only 20 min late and that a member of my party had changed the pick up time to 12:15. We still had to pay for our ride out there but not the ride home. He basically believed the scam artist employee over his customers. DON'T ANYBODY USE THIS SERVICE they obviously contain no professionalism and care nothing about their customers!

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!