Riding Metra to downtown Chicago has many advantages over driving:…read more1. Spaces for Day Parking $2 until 2359 hrs. 2. Buy parking pass via ATM. 3. Rte 59 station has bathrooms, ATM, bus card machine, soda, snacks, coffee shop, dry cleaner, and a live person behind bulletproof glass. 4. Bathrooms are relatively clean and have toilet paper - and are free to use. 2018 cost for a round trip ticket to Union Station is $16. Damn, that's high - but still less than parking downtown. But the best part about riding the train is the gentle rocking motion that puts me right to sleep. Don't worry about missing your stop. All you have to do is ask the conductor to wake you and they usually do.

This train station is by far the most crowded on the BNSF. Good thing there are a lot of express…read moretrains to and from Chicago with little to no stops in between. The parking lots are meh, it can really get clustered during rush hour. Also, being as crowded as this place is, I really wish they would cover where you wait, for those rainy and snowy days.

I always get nervous waiting out here for the train. There is no one here manning the station,…read more and it's kind of out in the middle of nowhere. It would be great if they extended it to DeKalb; there's already a station built here in town. However, they won't for several reasons: 1. They would have to extend the third rail from Elburn to DeKalb, and they would have to raise taxes quite a bit to do that and pay Metra to come out here. 2. Metra does not want to go outside the 3-county Chicago area(Cook, Lake and Kane) 3. they moved 1/2 of Cabrini Green to DeKalb when it was closed, which caused us to have quite a bit of crime and drugs out here. DeKalb doesn't want or need any more of that. We have shootings and stuff quite often. So, they made a good compromise by making a bus route that goes to the station and back several times per day, It has been quite a blessing to have that bus, but it needs to run more often!

I'm from Chicago and moved to DeKalb in 2019 and when I do go to Chicago it would be nice to have a…read moremore or even more means instead of having to travel to Elburn from DeKalb as that's a nice ride and I have to stop at Northern to catch a bus as well only few buses even go to the city during the week if you plan on going and it's only 1 bus at a certain time to pick you up and bring you back it's almost as if you need a car or set up your own transportation from Elburn otherwise just stay overnite in the city except with the gas prices.... either way it's worth the trip so I make the most of it and yes it would be nice to have an Agent at the Elburn Station

There's always plenty of parking here and the parking app you use to pay is simple and quick…read more It's nice to be at the end of the line, so you can sleep on the way to the city and on the way back. My biggest issues are that there is no longer a window or a coffee shop at the station, so it requires you to stop somewhere on the way to the station or when you arrive in the city, and the traffic flow is a pain to navigate when everyone is leaving the station. The way that the parking lot is arranged with the multiple aisles feeding into one main exit means that you have several bottlenecks where it's a nightmare figuring out who to let in and when it's your turn! I don't need this frustration after a long day of work.

The parking.com app does not work. The only option is cash. Terrible software. Parking.com is…read moretrash. Be prepared. Phone support was terrible. No solution. I hope my car is not towed.

METRA APP (IPHONE) SOFTWARE ISSUES…read more Within the past 2 weeks, there has been an upgrade that has definitive issues as follows: 1. The app used to show the name of the station stop a train is currently at. This was displayed to the right of the train number. This information was very useful to understand any delays. This information has been taken away. 2. The app continually and automatically jumps to the ADVISORY / ALERT screen without a user prompt. This is confusing and interferes with using the app.

Easy to get to. Reasonable parking costs. Somewhat heated station to wait inside on a cold Winter…read moreor Rainy day. They loose a star because the metal benches for you to sit on inside the station are cold as ICE! The station is clean and well organized. The announcements are clear and accurate to ensure everyone makes it on the right trains. The station is quite quiet like a library but that doesnt keep this loudmouth from chatting away. There are several outlets to plug in your phones to charge if necessary. There is a coffee shop inside but it was not open on the Saturday or Sunday we were there so it may be a Monday through Friday establishment. Definitely made it easy to travel by train and made this lady whom typically is insistent on driving everywhere more willing to travel by train again in the near future!!

They NEVER SHOWED UP! I had made a very unambiguous reservation the day before to take me to the…read morehospital for scheduled surgery. No one showed up! When I called to ask, I was told that they have multiple dispatchers who answer phones, and there was no record of my reservation! I had to drive myself to the hospital and leave my car there.

Great, clean station. The station is closed on weekends and at night, but no worries as the trains…read morestill stop here. There's a convenience store as well as restaurants nearby like QCurry's and Gino's East where you can pass the time.

This is a decent Metra station that will take you to Ogilvie station downtown. The train usually…read morearrives on time and there's a marquee that will let you know how soon to expect the train. The biggest downside is that the interior is only open for very short hours, so make sure to bring cash. You're most likely going to have to pay on the train. In the colder months, you won't be able to hide inside for shelter and you'll have to tough it out on the platform. Parking is also a little hard to find because everything around has time maximums. I recommend getting here a few minutes early if it's your first time at this station so you don't miss your train.

S & L Limo is a family owned service. I found them after searching the reviews on the internet and…read morecoming up with a select few that had very good reviews. The reviews were spot on. Ron, the owner is a very accomodating and professional person. I booked a black sedan for my daughter and her boyfriend's prom. As my daughter is only 15 and the boy is 18, I had expressed my concerns to Ron about the situation with her being younger. Ron assured me that his driver "Sam" would take as good care of my daughter as he would his own kids and that he did! Sam rolled up in his sedan that was immaculately kept (looked like he just waxed it). He exchanged numbers with me and the kids and he made sure that he called me when the kids got there and then when they were on their way back. Sam was a great driver and the kids loved him. I can't tell you how pleased I am with this limo service and I would definitely use them again and recommend them to others. Thank you Ron and Sam for a job well done! Barbara B.

This was the absolute worst service I have ever recieved... for ANYTHING! My party was scheduled…read moreto be picked up from Batavia at 7pm and picked up from our location in Chicago at 10:15pm, had these times confirmed via email and voice mail multiple times before the service. At 7pm I get a call stating that our driver TONY is running late... no big deal right? Wrong because he version of late means 45min later when we are supposed to be seated for our show in Chicago by 8:30, so we have exactly 45 min to get there! Fortunately we make it there by the skin of our teeth and the show hadn't begun on time so we were fine. As we exit the limo TONY proceeds to basically tell us that we are going to give him a break because he got us there without missing the show, that my name was in fact the first name of another party he was supposed to be dealing with that night and argued with me about what my name was and then tried to reconfirm a pick up time of 12:15. What?!?! Uh no, so when I corrected him and told him once again that my name was not Tracy and that our confirmed pick up time was 10:15 he then said "oh ok, I must have just had you confused with someone else... no problem"... ok fine. Show gets out at 10, my group including two very pregnant women are standing curbside waiting patiently for 10:15 to roll around and still no TONY. So, I call him and first time he doesn't pick up... 2nd time he answers the phone "yeeaaahhh...." so I told him once again, who I was and was calling to make sure that he was going to be there to get us any minute and not at 12:15 like he tried to confirm curbside earlier that evening. He then told me "yeah no, that wasn't the confirmation time I was given" so I reminded him that we definetely had the conversation on the curb about how the 12:15 time was wrong and that I had email and voice mail to prove him otherwise. He continued to argue with me about it and said the earliest he could be there was in 45 minutes and that we were to just "deal with it". Completely enraged I told him that was unacceptable and then he said he would try to figure something out and call be back. No call back from TONY, tried to call the owner myself and only got voice mail, and every member of my group tried to call TONY when he wouldn't pick up for me only to get the same voice mail I was getting. 2 hours pass and still no Limo or call from anybody. We got a ride home from a friend of the family who was completely inconvenienced. Next day I tried calling the company got a voice mail and then my husband called and was able to talk to the owner. His story was that TONY said he was only 20 min late and that a member of my party had changed the pick up time to 12:15. We still had to pay for our ride out there but not the ride home. He basically believed the scam artist employee over his customers. DON'T ANYBODY USE THIS SERVICE they obviously contain no professionalism and care nothing about their customers!

They never have enough people working there and the line for tickets is ridiculously long. The…read morepeople at the desks are rude and not helpful. Metra in general has terrible service. In fact, I have been sitting in the train for 40 minutes because of power problems. It is ridiculous that this happens during rush hour. Now I will be significantly late for work.

Punctual, friendly, and professional, we love Tim and the other drivers, they will pick you up…read moreanytime of the day or night with a smile!

I hired this company to take my niece who flew into O'Hare from Germany to go to Geneva to my…read moredaughter's home. They made her feel very confident and she was delivered on time They picked her up promptly from Geneva on her return trip back to O'Hare to go home to Germany This all went very smoothly with no STRESS. . This company was very professional , dependable with reasonable priced and would highly recommend them!!