Children's Lighthouse Forney is a step above the rest! The owner and staff are wonderful and truly…read morecare about the kids in their care. I am so impressed with Children's Lighthouse and their programs that set kids up for success. They even have a top of the line Ozono machine. Thanks CL Forney!!

WORST DAYCARE IN FORNEY!!!…read more I am writing this review to share my deeply disappointing experience with Children's Lighthouse Day Care. My 21-month-old son was enrolled there, and the treatment we received was not only unprofessional but also indicative of a lack of genuine care for the children under their supervision. Lack of Understanding and Communication: Initially, we were contacted by the daycare requesting a parent-teacher conference because our son was climbing on tables and opening the classroom door. As parents, we understand that toddlers exhibit exploratory behaviors and grow at different paces, something that any qualified childcare provider should recognize. My husband responded immediately, expressing his availability for the conference. However, we were told that their director was unavailable that week. It is baffling to me that they could not proceed with the conference without the director or at least reschedule promptly. Abrupt and Unjustified Dismissal: On a Monday June 3 2024, we dropped off our son as usual. Within less than two hours, we received a call requesting to come and pick him up and informing us that our son was being dismissed because he continued to open the door and pull the blinds. This was the same behavior we had been willing to discuss and find solutions for, but instead, they chose to expel a 21-month-old without any prior warning or opportunity to work as parents and teachers involved in a child's development. The daycare is starting summer activities this same Monday ( June 3 2023) with many other kids attending the program. It appears that, overwhelmed by the influx of children for the summer program, they decided to dismiss our son immediately to prioritize the new arrivals. This clearly shows their priority: money over the well-being of the children they are supposed to care for. Questionable Priorities: It became evident that the daycare's primary concern is financial gain rather than the well-being of the children. Their focus on managing numbers rather than nurturing individual children, especially those who may require a bit more attention and understanding, is disappointing. Poor Teacher Conduct: The behavior of the staff is also a matter of concern. Amy, a staff member we spoke to on the phone, placed us on hold without any notice and transferred the call to the director without informing us. When we finally spoke to the director, she was very dismissive of anything we said, showing no empathy or willingness to address our concerns. The teachers exhibited a lack of kindness, care, and understanding. As parents, we expect educators to be patient, loving, and supportive, particularly in a daycare setting. Unfortunately, the teachers at Children's Lighthouse Day Care fell short of these basic expectations. Children's Lighthouse Day Care wasn't like this when it started four years ago. The then director was very nice and willing to sit and talk about your child's growth and progress with parents. You sit at home and know your child is feeling at home at the daycare. The class teachers were nice as well, showing genuine care and commitment. This has drastically changed, with the current staff and administration displaying a clear lack of the qualities that made the daycare a good place initially. I frequently noticed that my son's nose was always dirty when I picked him up. Additionally, when we dressed him in a sweater in the morning because it was cold, the staff didn't bother to take it off when it got hot outside. This lack of attention to such basic needs shows a complete lack of empathy and basic human care. I usually do not write reviews, but I feel compelled to share my experience to help other parents make informed decisions. A friend of mine who toured the daycare few weeks back had advised me to look for alternatives, noting the inadequacies she observed. I regret not heeding her warning as the daycare's convenience and proximity to our home blinded us to potential issues. I strongly advise parents to reconsider enrolling their children at Children's Lighthouse Day Care. Their handling of our situation was unprofessional and demonstrated a lack of genuine care for children. Save yourself the heartache and find a daycare that truly prioritizes the well-being and development of your child.

My experience of the last two years was miserable. The director Cheryl is the rudest person I have…read moreever known. If she has a problem with your child from day one it will stay a problem till they leave. I had two children there about 14 months apart and she treated the one like crap. He may have medical issues however he is to young to be treated. She compares your children to others which is not right. No two children are the same. I've asked for teacher parent conferences to confirm and find out the truth since the teachers have told me he behaved and she would always say he hasn't. She claimed she pays there checks and teachers don't have to talk with the parents regarding there children even though I talked with them every day. The employees are under staffed not even making minimum wage. She verbally abuses the parents over the phone so who knows what is going on behind closed doors since there are no cameras in the facility. The employees are afraid of her . She blamed my child for the reason why teachers quit when the tru is she is the reason they quit. I aware she has mental issues of some kind and is not fit to be a director of a child establishment. She kept saying I need to spend more time with my child how can someone spend more time with them when they are with them 24/7 outside of work or school. She says she loves her students when in reality all she loves is the income coming in. She doesn't care what happens to them. My children apparently got hurt on playground or by another child at least 1 time a week where they would come home with bruse . If they went to school and pooped within mins of being dropped off they would automatically claim they are sick and need to be picked up cause they are understaffed and underpaid and they don't want or have time to change a diaper. Please take caution if dealing with this lady. She will try to act sweet but if you ha e a child who may have any medical issue she will make your life a living nightmare.

From the owner: Welcome to New Horizon Day Care, where we provide comprehensive childcare services tailored to meet…read morethe diverse needs of families. Our offerings include , child care, after-school care, infant child care, school-aged child care, new age child care, full family childcare, and early education. At New Horizon, we prioritize the well-being and development of every child. Our experienced and caring staff ensures a safe and stimulating environment, promoting social, emotional, and intellectual growth. From personalized infant care to engaging after-school programs, we embrace modern approaches to childcare, integrating the latest educational methodologies and technology. Join us in creating a positive and supportive community that values education, safety, and the unique qualities of each child. New Horizon Day Care - where every child's journey begins with care, support, and a commitment to lifelong learning.