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    Eisenstein Orthodontics

    3.7 (3 reviews)
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    4 years ago

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    10 years ago

    Love this Doctor they have great customer service and Dr O knew how to make me lose my fears around getting braces

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    9 years ago

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    Reynaldo T Reese, DMD

    Reynaldo T Reese, DMD

    1.0
    (1 review)
    5.5 mi

    My son had a consultation with Dr. Reynaldo Reese on June 1 regarding impacted tooth #30. During…read morethe consultation, Dr. Reese reviewed the X-rays taken at his office and explained that the procedure would involve cutting the gum and using a chain to help guide the tooth. I specifically asked whether the procedure was extensive enough to require anesthesia, and he advised that my son should be fine with local anesthesia/laughing gas. At no point during that consultation was I told that my son needed bottom brackets/braces in place before the procedure could be done. After the consultation, I followed the office's instructions, waited for insurance approval, and scheduled the procedure. On the day of the appointment, the front desk staff was very kind and helpful, especially Megan, who assisted with getting us scheduled sooner. However, after my son was taken to the back, laughing gas was started, numbing cream was applied, and I was sent to the waiting room believing the procedure was underway. Shortly after, staff came out and asked whether I knew my son did not have bottom braces. I confirmed that I was aware, as his orthodontist was waiting for his teeth to come in and baby teeth to shed. I was then brought to the back and informed that the procedure could not be done because bottom brackets were needed for the chain to attach. While I understand if that is medically necessary, this should have been clearly explained during the consultation before my child was brought in and prepped for a procedure. When I addressed this with Dr. Reese, he became dismissive instead of acknowledging the oversight. As we were leaving, he stated, "If you don't like it, don't come back." For the owner of the practice to respond that way was extremely unprofessional and disappointing. I requested a refund and my son's records. The overall experience was frustrating, avoidable, and upsetting. The front desk staff was pleasant, but the communication and professionalism from Dr. Reese were unacceptable.

    From the owner: We specialize in Oral Surgery and Dental Implants.read more

    Austell Dental Excellence

    Austell Dental Excellence

    2.4
    (75 reviews)
    7.6 mi

    Dr. Saad is my dentist, and he is fantastic! His bedside…read moremanner is polite, and personable, and his work is flawless. From entry to exit, the staff is attentive and caring. They offer discounts on work depending on the timeline, work to be done, and probably other stipulations. I've been to many dentists, but this is by far my favorite. They come with my highest recommendation.

    WORST DENTAL PRACTICE EVER!!! DO NOT ever do buisness here. The most INCOMPETANT stupid staff…read moreever!! They will tell you something different EVERY TIME you call them! They only want your moiney and dont care about your health or well being. My husband came in for an extraction and some fillings. The first visit he was told he needed 2 extractions and a couple fillings. He got one extraction, however the next time he went for his filling they FILLED THE WRONG TOOTH!! How dumb do u gotta be to do the wrong freaking tooth!! My husabnd canot eat due to this issue and was expecting this tooth to be fixed so he can EAT PROPERLY! but of course they didnt care and still tried to make him pay again for the other one. They have zero compassion for their patients and only want your money. Not to mention if you reschedule or cancel an appointment they charge you $60!! for their poor ass work they charge 60 just to reschedule! their ripping you off and NOT helping you PLEASE STEER CLEAR OF THIS HORRIBLE BUISNESS!!!

    Photos
    My teeth before braces ! Not much of a difference !
    My teeth before braces ! Not much of a difference !
    I take my retainers off every morning & by the end of the day this space opens back up EVERYDAY !
    I take my retainers off every morning & by the end of the day this space opens back up EVERYDAY !
    Austell Dental Excellence

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    Eisenstein Orthodontics - orthodontists - Updated July 2026

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