I reached out to the Dentistry for Children 's Douglasville office today to schedule an appointment…read morefor my child. Unfortunately, I was unable to secure an appointment due to a mistake on the part of the office. This was quite disheartening, especially considering the long-standing history my children have had with this office and their ortho office. All 3 of my children have been patients of this office. While I understand that dental offices can be very busy, especially ones that specialize in pediatric care, I felt that the situation could have been handled better. "Andrea", the person who answered the phone was extremely rude and unwilling to even entertain the idea that her computer could have been wrong (she stated that my child hadn't been seen since 2018, and I know for a fact that she had been cleaning in late 2022 because I sat outside the office. She told me that my daughter would have to find another office as, at 16 - she is considered an adult (?!?!?). Andrea placed me on terminal hold and after what seemed like forever, I finally hung up. She did not attempt to contact me or reach out. Clearly, the level of care in both offices has gone severely downhill as my son has had his braces on since October of 2018. They completely abandoned my son during Covid, and then told him to find an ortho at college, dragging his treatment out for 5 YEARS. (2 years longer than he needed). They refused to see him for cleanings, despite having botched his care (malpractice). His braces are still on!!! Today was the final push I needed to realize that despite my efforts to work with this office and remembering how they were pre- Covid, they are simply not the best place for my children, or anyone else's. Missing records, attempts to abandon patients, zero communication. I hope my feedback will be taken as an opportunity for the clinic to improve its process and care, ensuring a better experience for other families but I do not see it happening.

It feels as though Dentistry for Children only sees patients as numbers and a way to profit. While…read morethis is a business and meant for profit, their customer service and care for individuals is severely lacking. When I call to make appointments, I wait an average of 10 minutes to speak with an employee. My children and I waited for 50 minutes to be seen in April 2021. Our appointment was at 10:00, and we arrived earlier than the appointment time. I politely asked for an update at 10:25 and 10:40. An employee finally came to get my children for their appointments at 10:50. (We had been waiting in the car due to limited seating inside for Covid-19 protocol.) Of the three people that I spoke with during the wait, only one was apologetic or acknowledged the long wait time past our scheduled appointment time. I called that afternoon to cancel all future appointments and deactivate our account. I mentioned that we did not have a good experience that morning and plan to move our children to a different practice. The employee handling the deactivation did not ask for me to explain or elaborate on my experience. She did not apologize for a poor experience. She simply told me that my account was no longer active and to have a nice day. My family will no longer give business to this company as they do not value the individual person.

The treatment and care that I received at Southwest Maxillofacial was unparalleled to any other…read morefacility that I've ever been to in my lifetime of 70 years! Dr. Gordon personally called me the evening after my surgery to check on my condition and asked if I had any questions or concerns . The staff at both locations were very helpful, especially Ms. Betty and Ms. Brenda. The attention to detail and the commitment they have to patient care is incredible, the entire staff treated me in the most respectful manner and the staff is very knowledgeable and professional, they made sure that all of my questions and concerns were promptly answered and addressed. They informed me of all charges and procedures before any work commenced, this is truly a first class operation that I would definitely recommend to anyone that would require this type of care.

This dentist removed my tooth, and then abandoned my care. It has been 48 hours since this dentist…read moreperformed an excruciating tooth extraction. I have since called his office twice and sent three text messages relating that the abscess had gotten larger and quite hard and the pain was much worse than before the extraction. The abscess is pressing on the tmj and nerves in my ear and jaw bone, creating pain that even prevents being able to keep my mouth closed. I conveyed that my body does not have a necessary enzyme required to convert tylenol #3 (codeine) into morphine; therefore, I am without pain medication. Dr. Gordon would not allow me to give him the history and progression of the tooth injury and resulting abscess. He said that I should only respond to questions he asked. He further chastised me during surgical prep and did not allow me to ask any questions about what he was prescribing. He left the surgical suite, and I had to get up and leave after a while because he nor his staff came to check on me. Prior to surgical prep, he assured me that he would call later that night to check on me. He did not and has not responded to any of my 5 communications where I am describing what is going on. I thought that I had an appointment with another dentist, but I was told that no dentist wanted to step in to "cover" another dentist. As a result, I am left in pain and concerned about how to effectively care for an oral abscess!

I had a issue with one of my teeth and my other dentist could not find anything wrong with it…read more After 6 months of pain I decided to come to Harvey (recommened by a friend) and I am so happy I did. He found the problem and has since solved it. They are extremely friendly and helpful

Unfriendly staff and dentist too busy to answer questions…read more Charged for filling five cavities. Had pain and went to another dentist. His x-rays showed that cavities still there. I contacted Harvey's office. They couldn't have cared less. Didn't believe me. I did go back and front office staff berated me for not giving them a 5 star review! Incredibly rude and cheeky! I left in tears. (I REALLY HURT!) I don't understand why they would treat any patient this way?

Every single person I interacted with took the time to explain exactly what was going on and what…read moreto expect. The dentist was really empathetic, took time to get to know me as a person, and I feel like she's walking alongside me to improve my gum health. The whole front desk team was welcoming, Raya (sp?) was a true patient advocate, Nancy (dental assistant) was efficient and kind, and Jasmine (hygienist) was gentle and lovely! Thank you for the quality of the care you provide!

top notch dentist office!!!! the entire office staff was great and very welcoming. i have…read morerecommend this opffice to all of my friends and neighbors.

After I entered the Marietta Dental and Implant Center, it was at that point that I decided to go…read moreto Yelp to look at the reviews. I am not sure why I didn't look here first, but I suppose it was due to what was considered in-network with my insurance coverage that made the decision for me and it was not to far from where I live. I was impressed that the office entry was very cozy and comfortable. The decor was simple, yet elegantly placed and it had a sophisticated design. There was a coffee and tea station available and the receptionist seemed very welcoming and friendly. While I waited to be seen, I decided to look at the reviews. Nothing too startling about the negative feedback generated any concern because I always look at who is providing those reviews. A few things I use to make my consideration for which business I select are (1) Is the review completed by a YELP elite? This matters to me because there is a reason we earn that distinction and it matters to me when I see that they have taken the time to make a careful review of the business. (2) How many friends the person has on Yelp? I know that if there are zero friends and no photos then it is highly possible the review could be fake or generated from a competing business who desires to tarnish the reputation of the competitor's business. (3) What the does the actual review SAY about the business that matters most of all? This is important to me because I need to know what the business did or did not do that they should be doing under the guidelines of what they are in business for. Back to the review... Once I was called back to the space where I would have my cleaning procedure completed, the young lady told me that she would take my ex-rays and then the dentist would review them to recommend what I needed and if I agreed they would proceed with the cleaning. She was not a touchy feely personality for her approach is very matter-of-fact and assertive. I was not sure how this would pan out if she was the person to clean my teeth. Her comment about the dentist's recommendation was a little off-putting to me and it raised a red flag in my mind because I did read someone's review that they believed they were overcharged or felt that they were being duped into coming out of pocket unnecessarily for something they believed was intentional to generate more revenue in addition to the insurance claim. In the past, I have always had my cleaning first then the dentist would come in and check the work. I have to mention that I am ashamed to admit that it had been a long while since I have had my teeth professionally cleaned, but I have always had great teeth with never any cavities so I was not too worried, but my suspicion was charged and by the time the dentist came in to meet with me I was already on high alert. Dr. Johnson seemed nice enough. He explained to me my potential condition with a great detailed analogy, so I felt a little better and more trusting of what he told me. I felt a little ridiculous because I had garnered a cold attitude towards him due to those negative reviews in the back of my mind, but I remained cautiously optimistic. I soon discovered that a very kind person whose name that I cannot remember, but it started with an "L" I think would be the person who cleaned my teeth. This was a welcomed surprise because her energy is positive, upbeat, and she is more personable than the initial ex-ray lady. The dental hygienist knows how to engage people and is more interested in getting to know people which makes a patient feel better and welcome. The spaces where you are sitting in the chair has no closed door spaces. It is open and they seem to have the latest technology available as well. My dental hygienist had a lot of work to do, but she did it well and she also explained and talked about what she was experiencing inside my mouth. I appreciated her willingness to share her yard work and the community competition with me which made me take my mind off of the procedure and minimize the anxiety. Afterwards, I was given my little goodie bag and was on my way. I will be back in six months under this time will give me more of a rounded perspective of this practice. For now, I will give them 4.5 stars, but if anything changes that made it either outstanding or miserable, I will let you know.

Long HAPPY customer review. Skip to the end for the TL;DR…read more I unknowingly had a filling come out and another cavity developing after a regular cleaning. I was told I'd need the cavity drilled out and a crown put on as the tooth would be too far gone to repair. This particular dentist was out of network, so I'd need to go in-network for the work. I went to a local big box dental office where I was treated like both a number and a dollar sign. They confirmed that I'd need a crown in addition to several other upcharges. I didn't like anything about that office or dentist, so was determined to find a small independent dentist. I went to my dental insurance website and looked for any independent dentist within 25 miles of my home. It seems the only dentists in-network are big corporate offices with multiple dentists and bad reviews. I finally stumbled upon Dr. Mantique Johnson. The reviews were confusing because multiple dentists were mentioned at this address. The newer reviews were great, but some of the older ones were not so good. When I went to their website, there was only one dentist listed. I called to see if he was indeed the only dentist there and it was confirmed, so I decided to give him a try. I called to schedule an appointment assuming it would be several weeks out, but they said they could see me that very same day. I was greeted by the friendly receptionist and almost immediately called back. X-rays were taken and Dr. Johnson came right in. He asked me why I was there, I told him that I was told by 2 dentists that I needed a crown, he took a look, and immediately said he could drill out the cavity and fill the tooth without needing a crown. WHAT?! I didn't think this was even a possibility! He asked if I wanted to proceed, I confirmed, and then I was given the out-of-pocket amount after insurance. I approved and he immediately got to work. I was given numbing gel and even asked what I'd like to watch on TV. He came back a few minutes later, gave me my numbing injections (I barely felt them), and started drilling. He drilled out the cavity, filled it with porcelain, and worked on it until my bite was perfect. I was in and out in no time and was never once nervous or uncomfortable. Dr. Johnson has such a calm demeanor and was always letting me know what was happening and allowed for breaks if so desired. When it was time to pay the bill, it was only a tiny portion of what I was expecting. I truly couldn't be happier. Now that I was so happy Dr. Johnson and his office, I decided I wanted to become a permanent customer. I went in and was greeted by hygienist Lene. She was so friendly, informative, warm, and funny. She took all the necessary x-rays as well as my gum measurements. I told Lene that my previous cleaning was only 3 months ago, she said I didn't need one yet, but would be happy to do a cleaning. We decided to wait 2 more months just to be safe. You have to love the honesty of everyone at this office. As Lene said, she treats everyone as she likes to be treated and held true to that. One sidenote; the reviews online are for the physical Marietta Dental Center building regardless of who used to work there. Keep this in mind as Dr. Johnson has only been there since December 2022. Any reviews prior to that are not for him or his staff. Pay attention to the dates of the reviews. I've never been happier with a dentist and dental office than this one. TL; DR: Dr. Johnson is the best dentist I've ever encountered in all my years. He's passionate about what he's doing and isn't looking to upsell you. He and his entire staff are top notch. Make the switch; you won't be disappointed!

I had some of the worst dental pain I've ever experienced last weekend (Saturday into Sunday…read morenight), and I was honestly just trying to find someone who could help quickly. I reached out to a few offices, and Dr. K actually called me back himself and got me scheduled the same day. From the moment I walked in, the experience felt easy. He was friendly, knowledgeable, and didn't waste time getting to the root of the issue (no pun intended). He took care of what he could right away and made sure I was referred to an endodontist for a root canal without any delay. What really stood out to me was the follow-up. He personally checked on me before my procedure and again after, just to make sure I was okay. That level of care isn't something you come across often. I'll definitely be continuing my dental care with him and his office. One thing I do want to mention: if you're scrolling through older reviews, just know those are from years ago and reflect a completely different doctor and staff. From my experience, that's not what this office is now at all. I wouldn't want that to take away from what he's building. Grateful I found them when I needed it most. Highly recommend.

I highly recommend this dental office. Dr. Kakadia and his staff are extremely warm, welcoming,…read morecaring, friendly, knowledgeable and professional. Dr. K is now my dentist for life!!

He communicates very well. He makes sure he knows his patients. We went to get braces for my kids…read moreand was surprised when he just wanted to talk about goals and detail the plan.

My first filling with Dr. Henry went super smoothly. He's got this crazy technique of grabbing your…read morecheek and shaking it like hell while giving you the numbing injections - the worst part of a filling, IMO. So, that mo-jo keeps the shot from hurting. Amazing. The filing went quickly and smoothly. 5-stars!

The Dentist is a slob and he sat and jumped around while I was there on time for my appointment and…read moremy driver had someone else to pick up and he knew this and since he knew I was in short of time he took longer and then he referred me to somebody else My doctor told me the real reason was that he didn't like my insurance he should've told me that I recommend you do not go there.

I can say Dr.Feldman and Bill work like a well oil machine together. I needed some work done and…read morethey do a lot to make you comfortable and at ease. Took every piece of anxiety I had away with great service and work. Mike is amazing also so helpful and open. Tin is also accurate gets you the info you need. Reception also amazing 10/10 recommend.