We hired EJ's (Eugene James) Lawn & Remodel for a landscaping and fountain project and had mixed feelings about the experience. We do like the overall look of the landscaping, and I think EJ wanted the project to turn out well, but there were several issues that made the process frustrating. We were told the project would take 5-7 business days, but it ended up taking over a month. Communication also became difficult toward the end. The fountain was the biggest issue. It wasn't working properly when the project was considered finished, and the electrical cable was left exposed instead of buried. After we brought up concerns and shared suggestions on how to fix it, communication completely stopped. We were basically ghosted with multiple issues still unresolved. We also learned during the project that this was EJ's first fountain build, which explained a lot. In the end, we rebuilt the rock structure ourselves, reduced it to one fountain feature, got it working correctly, and buried the cable ourselves. There were also a few other problems: Some of the backyard plants already appear to be struggling in the heat. We were told both front-yard trees were dead, but one later started blooming after the other had already been removed at our expense. Our irrigation system was damaged during the landscaping work and had to be repaired afterward. Trash was thrown over our back fence during cleanup, which we had to clean up ourselves. Overall, the landscaping looks nice, but the delays, communication issues, and lack of follow-through left us very disappointed. read more

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EJ has done amazing work to improve the look of my front yard. If you look at the before picture, you can see that my front lawn was barren, and lacked appeal. EJ was able to add sod, paint the fence, trim dead limbs, add white rocks to my home. He gave my front yard character. EJ truly has a passion for what he does, and that shows through his work. I highly recommend EJ's Lawn & Remodeling! read more

EJ's Lawn & Remodel - Before - Landscaping Near Me

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I'm going to give you the tour of my experience with EJ before, during, and after he installed sod in my front yard. He arrived on the day he said he would to give us a quote. It was between him and three other landscaping companies. One quote was too high for us and the other two never showed up. The whole process of trying to figure out who we would use and waiting to see if the other two landscapers would ever come by took about two weeks. The whole time EJ kept in contact with us letting us know he really wanted our business. He was quite professional during this process. Sending us several different options and prices. We ultimately chose him and our start date was scheduled for a Tuesday evening. I received a call from him that day explaining he could not arrive as he said but he would begin work first thing Wednesday morning which his employee did. After Wednesday came and went they were about a pallet short of sod so the project continued on to Thursday. On Thursday his company arrived and finished the install and left. In their wake I arrived home to find pallets, two bags of yard waste, a pile of dirt on my neighbors yard, roots left in the yard, dirt, sod clumps, and mud all over the sidewalk and street, and to cap it all off the work gloves the landscaper used lying next to my curb. The sod they laid in the yard was NOT rolled, sections were overlapping into my neighbors yard, and there is sizable gap where the sod doesn't quite reach the edge of the driveway. I was furious. This was an embarrassment. I began to clean up the mess and took some photos and began sending them to EJ. He quickly called me back. After telling him my frustrations he assured me the project was not finished. He would be coming back tomorrow (which would be Friday) to clean it all up. OH I thought. Would have been nice to have been told that. Okay so you're coming tomorrow. Friday arrives and I receive a call from EJ. He won't be able to arrive and clean up the mess. He told me he could come by on Tuesday. At which point I reminded him of what he told me on the phone "we will start Tuesday and be done no later that Friday." He reminds me that according to the contract he has five business days to complete the project. Shame on me for not reading the "shoddy email contract" and taking him at his word. I told him well if it is indeed five business days then you have until Monday to clean up this mess seeing as how the work was to begin on Tuesday. By the way I took care of most of the mess I just needed him to get this dirt out of my neighbors yard. Monday came and went. No EJ. I'm now left with a pile of dirt, a strained neck from cleaning up his companies mess, and sub par experience. So here is my rating. Before the sale: 5 stars During installation: 4 stars Sod install: 4 stars After installation: 1 star Overall rating 3.5 Would I still have used EJ knowing what I know now. Yes. Yes I would. But never again. read more

We had a big job with EJ. We had 3 trees taken out of our back yard and a long retaining wall built. We were delayed on starting the job because of rain. Once the job did start it rolled pretty smooth and quickly. When EJ took the trees out of our back yard he put all of the debris on the side yard which encroached on to my neighbors yard. When I called him about that he said he would be over the next day to get it. Because EJ is a small operation and only has a trailer for removal, it actually took him about 3 days to get all the limbs and tree debris removed. My husband had to pull the mess over to our front yard. The wall came out beautiful. Ej had a father and son team do the stone wall. We are very impressed with the over all work. However the top step is crumbling a little bit and there are thin spots in the wall were their are small holes. I called EJ and let him know about this and he said he would be out in a week and get it fixed. We had more rain. He set another date. I told him this date would not work for us and to please set a date during June or July. I have not heard back from EJ and no one has come to fix the small problems. read more

UNRELIABLE, $5500.00 job started in April, not even half finished at the end of July, and never completed.He does not put ALL, clients first. He Sent many pics (of other jobs he was working on) to prove he was "working" just not on my project/job. To appease me. In the end, I lost money. Bottom line. HUGE disappointment!! read more

Showed up to give me a quote within the day. Project was done two days later. Very happy with the service I received. EJ is very kind and professional. I will be using him for future landscape needs! read more