By far the worst experience we've had in Mexico City. We couldnt wait to go this place because of…read moreits historic value and because ive had only great experiences at Sanborns. Well not this time, first off, we werent allowed to reserve on the main dining area which is on the first floor cause our party had 5 people, so we were told to go to the second floor to make reservations. While we waited i decided to go to the bar and order a drink. It literally took like half an hour to get two drinks. While waiting for the drinks our name was called. They sat our party in this huge hall that looked liked a quinciañera hall. Our waitres had the worst attitude and took forver to take our order. We ordered some appetizers and my friends order some drinks. After like 45 min of waiting, the appetizers finally get to us but still no drinks. So we ended up finishing our appetizers and still no drinks. We finally decided that we were not going to order any food and were going to cancel our drink order. The waitress finally arrives with the drinks so we took them but asked for the check. Never again, horrible customer service, horrible drinks. My drink had absolutely no alcohol in it, it tasted like freaking juice. Horrible horrible experience. Skip the restaurant go for La Casa de los Azulejos take pics and leave.