Was able to extract fluid from PTU on ford explorer that has no drain. Refilled system good…read moreexperience.

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

Richard and the team went above and beyond to get my truck up and running. I knew I had a throwout…read morebearing die. I was in desperate need of getting my vehicle back on the road as I was heading out of the country. They not only replaced my clutch but told me everything I needed to know about my transmission, clutch and towing capacity and rules. The shop employees were humble, kind and funny. I will not go anywhere else in the Reno are for this type of repair. Hands down awesome work and great customer service from the team. Thanks again, Bobby

Never going back here. They replaced my diff fluid about 2 years ago and when I took it the first…read moretime it leaked, then I brought it back and they supposedly fixed it. Now it is leaking again in the same place no damage or anything so I don't know why it would just leak out of the blue unless they purposely seal it long enough where It will begin to leak so I can bring it back later. I've had 20 cars over 30 years and never had a diff leak like this. Even with built diffs and such the fact it leaked right after I brought it there for service and again in 2 years tells me they don't do it right

I was overdue for 100k maintenance on my van and have noticed a loss of compression when…read moreaccelerating on an incline. Sidney got me in quickly for a diagnostic which included pics of all problems, including the dead rodent, and noted everything that was checked out. The digital estimate allowed me to approve or decline each individual problem online and we made an appointment for the following week to complete the repairs. Service was fast, friendly and efficient! As a woman I have often been on the receiving end of a condescending attitude but didn't get that at all from anyone at Sierra Pink! The staff was very patient with all of my questions and concerns. Final costs were as quoted minus the diagnostic charge which was applied to repairs. Great work and I will definitely be back to check off the remaining items on my list!

The girls killed it again ... great customer service, fair pricing very transparent on any issues…read more.... Highly recommend this shop !!!!!!

Bravo transmission installed a rebuilt transmission in my 03 Tundra…read more It did not function properly from the moment I picked it up and I returned it the same day. I picked it up a week or two later after it was finally repaired only to find the same issues. When I tried to have the the shop honour their warranty, I was told they were shortstaffed and could not even try to remedy it for at least a few weeks . After I took it back for the third time I discovered that the owner of the shop was using it to commute to his house and keeping it in his driveway overnight! I suspect he had been doing that for weeks during the second repair as well by the mileage indicated . I have recovered my truck with the help of the police and I am going to request a full refund for my transmission work and getting it repaired by another company.. This supposed 18 month warranty is worth absolutely nothing and this has been my experience. I hope it helps others to make a valid decision on where to go to get your vehicle and transmission repaired..

I had my transmission checked for leaks which was coming from all the exterior seals too many to…read morename but another shop quote me $2300 Bravo did it for 1/2 of that and showed me a video of where the problem was that alone was number one for me, the other shop gave me nothing but a quote for the total work with was rebuilding the complete transmission which I didn't need so that's why I ended up at Bravo. Javier at Bravo assured me that it was just the seals that needed replaced so I gave them the ok in 3 work days the car was completed everything looks great no leaks any more oil looks fresh, great work from this shop I'm gonna make sure they do all my work no my classic thank you guys for service rendered

My wife's Titan had a/c and heating problems. Yelp had very good reviews for this place. A little…read moreout of the way but worth it! The cost was reasonable, Clayton was very good at communicating with me on the work.

Nobody enjoys car repairs especially big ones. But the team at CoAuto definitely made the process a…read morelittle easier to swallow with walking me through things. They take pictures and video to show you what things actually look like vs what they should look like. Also big shout out to Nile whose unusual rep for repairs, he's super communicative with where they're at. The shop also has a couple loaner vehicles which came in clutch when I had to get my timing chain fixed. I was able to still get to and from work. The staff here is super nice and I feel like they care for my car as if it's their own. On my last repair they asked if they could hold onto my car for another day cause they weren't satisfied with where they got it and wanted to double back and tweak a couple things to hopefully give my car back in as best condition as possible.(this wasn't any extra cost). I also love doing my oil changes here, they check a bunch of other areas of your car while they do the oil change and give you a rundown of recommended fixes. Also if not they have never pressured me on any fixes which eases my mind. Pressure sales in the auto industry feel fake and dishonest to me. Also, they give your car a quick wipe down of the consoles and vacuum as long as your car isn't full of stuff. It feels nice to get your car back a little cleaner than you gave it to them.

I left a prior poor review because I did not hear from my mechanic for 10 days. Apparently he was…read moreout of town in the boonies so he wasn't getting my messages nor was I getting his. He apologized and immediately came to finish the job on my car. He did clear the problem with a reboot of my system. My car no longer runs ragged! Thank you!

Parts were removed from my RV. They were to be replaced. Total Mechanix never returned, would not…read moreanswer my calls and abandoned the incomplete job.

Was there no more than 10 minutes. Fellas are friendly, quick service. :)read more

Love this place! I always bring in my own oil and filter and I'm in and out less than 10 minutes…read more They'll never try to sell you on stuff you don't need. These guys are great!

Our Outback developed a leaky front pump just before the holidays and a planned trip to the Bay…read morearea. We searched Yelp for a repair shop and were introduced to Valley Transmission and Automotive. Wow! What a great find! John fitted us into his schedule and had the repairs made by the next day. He succeeded in making a transmission repair into a pleasant experience and has made a customer for life. His friendly, professional service has our recommendation for a great automotive repair facility. Thank you John and all your mechanics!

I went to this business. Fully expecting a Transmission repair Costing many thousands of dollars…read more They Found the actual problem And repaired it very quickly. And I received a bill that was Very much smaller Than I was expecting. Their honesty in this matter Needs to be recognized. If I have vehicle issues in the future. I will be returning to this business. I highly recommend them. And My Truck is running great.

We had a small leak in our 2014 Ford Fiesta transmission, and we were referred to Susanville…read moreTransmission by our mechanic. We brought our car in and the owner, who has the world's cutest shop dog, put it on the lift. He cleaned the area and said it was a small leak from the drain plug. He tightened the plug, checked the transmission fluid and verified it was good. When asked how much we owed him he said we didn't owe anything. What a rare thing in today's world to find a business like this.

Juan is the greatest mechanic I have ever met. My family and I were passing through town and my…read moreengine was overheating after driving through the Lassen wilderness. In the middle of working on other vehicles and helping other customers, he found what was wrong with my cooling system in under 5 minutes and got us back on the road. If you need car help in Susanville go directly to Susanville transmission.