Can I give this place 5 stars for NOT working on my car?? Let me explain -- my car had been making…read morea noise like an RC car running out of juice and the guys at the auto part store said the alternator was going out. Lovely. I had called a few places around town and ZZZ was able to (A) get me in right away, (B) provide a precise quote for what I thought was the issue over the phone and (C) make me feel immediately "safe" with them in that first call. When asking if I wanted refurb or new parts, the price was about $150 difference. I originally said new, but they advised me about the warranty on refurb parts and not to feel scared of it. I appreciated that they didn't just take my money. Once I arrived, I told them about the previous convo at the auto store and they did some diagnostic tests, all while letting me stand there and watch. About 10-15 minutes later and some dusting stuff off they're like...nah you're good. If anything I needed a new battery, but they said even that was in pretty good shape. They offered to install that for me if I wanted, but basically said that I could just go. Since then, my car has been totally fine! A less ethical place could've easily just cheated me, charged for XYZ or installed a new alternator anyway. So they didn't really do work on my car this time, but their honesty 10000% earned my business for the next time a problem arises.

Took my truck to get fixed for the window regulator. It was done quickly and works perfect now!…read moreCan't thank these guys enough for how kind and quick they were. Great pricing as well! I appreciate them being opened on the weekends and taking my truck in last minute.

Great staff, prompt service and quality work for a fair price. Very good experience start to finish.read more

Had our RV in for service, amazing customer service and very detailed inspection report. Would…read morehighly recommend!

I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

Excellent people to deal with. My go to mechanic from now on. Helped me out of a bad situation with…read moremy truck.

Frank and the whole team at Yellos automotive is amazing. I have only taken my Audi to the dealer…read morein the past, but the quality of service I received at Yellos was better than I could get there. Pricing was very clearly explained, I didn't feel pressured to buy anything, and the quality of work was great. I was referred here by a friend, and I would also recommend this shop to anyone.

Overdue review from earlier in the year I took my BMW I8 to them for suspension work. Frank and his…read moreteam took extra special care and attention to detail in servicing my car carefully changing required parts in a professional manner with reasonable rates, and fast turnaround. Our conversation about the project gave me confidence he knew what he was doing, did the research to properly plan and prepare the work needed, and was very straight forward about the whole process. I am happy to know where I can take my cars to from now on and will be back when my car needs service.

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

They are the best very reasonable and honest! They tell me so much information about my car and I…read moredon't get overcharged! I've been coming here for over 15 years!

I moved into the area a couple of years ago and I've patronized Dustin's a couple of times. Good…read moreexperiences overall. They were attentive, friendly and explained and quoted everything nicely. Can't say if it's a good value as I don't have experience with anyone else but I am reasonably confident in them. They charge a hefty fee for credit card transactions so bring cash or your checkbook.

Seems very knowledgeable, unpretentious and friendly. Seems very trustworthy,, very rare in this…read moreareas of auto repair shops,, they seem to feel we have no alternatives around Madison area.

For many years I've been using Preferred Auto Care for the service needs of my past 3 vehicles…read more This includes a Subaru Outback, a Subaru Outback Turbo, and now a Honda CR-V Hybrid Sport. Over the years I've developed a very high level of confidence in Leo. He's extremely fair and honest in all of his dealings. He and his team perform the work that is required, and nothing more. All work is performed promptly, and is done at a very fair price. My standard service visits have twice caught issues that needed to be resolved under my vehicle warrantee. In addition, they have provided technical assessments that counteracted what I had been told be the location where I had purchased tires. I didn't need the brake service the Tire dealers had advised. This saved me a huge amount of money. I confidently rate Preferred Tire at 5+ stars. Well done Leo !

We were trying to get my husband's old car ready for our teen drivers. We discovered an oil leak…read more The dealer wanted to charge us the price of a new (used) car to fix it so we went to an independent shop. They wanted to charge us half of a new car to fix it. Called Leo at Preferred auto and he explained why the cost can be higher and then quoted me something much more reasonable. We ended up having his shop fix the oil leak and pretty much do a 100K service, all under the price quoted by the second shop we tried. I appreciated the honesty and the hard work. Our old Subaru is driving great. Preferred auto has a customer for life.

Was able to extract fluid from PTU on ford explorer that has no drain. Refilled system good…read moreexperience.

I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

My wife's Titan had a/c and heating problems. Yelp had very good reviews for this place. A little…read moreout of the way but worth it! The cost was reasonable, Clayton was very good at communicating with me on the work.

Nobody enjoys car repairs especially big ones. But the team at CoAuto definitely made the process a…read morelittle easier to swallow with walking me through things. They take pictures and video to show you what things actually look like vs what they should look like. Also big shout out to Nile whose unusual rep for repairs, he's super communicative with where they're at. The shop also has a couple loaner vehicles which came in clutch when I had to get my timing chain fixed. I was able to still get to and from work. The staff here is super nice and I feel like they care for my car as if it's their own. On my last repair they asked if they could hold onto my car for another day cause they weren't satisfied with where they got it and wanted to double back and tweak a couple things to hopefully give my car back in as best condition as possible.(this wasn't any extra cost). I also love doing my oil changes here, they check a bunch of other areas of your car while they do the oil change and give you a rundown of recommended fixes. Also if not they have never pressured me on any fixes which eases my mind. Pressure sales in the auto industry feel fake and dishonest to me. Also, they give your car a quick wipe down of the consoles and vacuum as long as your car isn't full of stuff. It feels nice to get your car back a little cleaner than you gave it to them.

A previous shop had over tightened an oil drain plug. I could not change the oil after, I took it…read moreto them expecting to have to get a new oil pan. They got the plug out and had amazing service. I will take the car to them for all future services.

I recently took a vehicle to Independent Automotive for a pre-purchase inspection before selling…read moreit, and I couldn't be more impressed with the experience. They performed an incredibly thorough inspection that gave both me and the buyer confidence in the condition of the vehicle. Rather than just trying to sell repairs, they honestly identified only one issue--a worn right rear wheel bearing. Jessy, the owner, was outstanding to work with. He was professional, knowledgeable, and took the time to clearly explain the inspection findings without any pressure. After the inspection, they replaced the wheel bearing at a very fair, discounted price because I had the inspection done there, which I really appreciated. It's refreshing to find an honest, trustworthy shop that values integrity and customer service. Independent Automotive has built a great reputation over the years, and after this experience, I can absolutely see why. If you're looking for a shop you can trust for inspections, maintenance, or repairs, I highly recommend Jessy and the team at Independent Automotive.