I brought my car in for a transmission fluid change and had a really smooth experience from start to finish. The staff was friendly, straightforward, and clear about the service and pricing before any work was done. The job was completed within the time they estimated, and they explained what they found and what to keep an eye on going forward without trying to upsell me on anything unnecessary. My car has been running great since the service, and I appreciate the professionalism and communication throughout the whole process. I'd definitely consider coming back here for future maintenance. read more

Acuna Total Car Care was recommended to me by a coworker. My car has been giving me some weird issues lately. To be on the safe side, I wanted to get it taken in for a 'check-up'. Acuna was highly recommended and I wanted to find a trustworthy shop. Dropping off my car was super easy. There is a key drop box outside, so I dropped off my keys and left for work. I felt like communication from the shop was pretty good. They were upfront with me about not finding a problem, but still being willing to search. They had my car for about 3 days, consistently trying to replicate the problem I had experienced. Acuna also completed an in depth diagnostic of my car. They didn't just try to throw parts at it, and I appreciate the honesty. When I went to pick up my car, Junior (the owner and a master mechanic) let me know about things I may want to take care of soon, but put zero pressure on me. He made me feel like a friend, as in he was so kind and willing to listen to my concerns. He also let me know the mechanic had tried to research the problem online. I find that extremely thoughtful. I will 100% be coming back in the future. My brakes will be due in 6 or so months, and I couldn't be more willing to come back. I'm so happy to have these folks to look after my car. 9/10 recommend read more

Daniel and the Acuna team did a great job helping me fix and upgrade my old school Toyota FJ. Reasonably priced. We've had three vehicles at Acuna and have been impressed with the results each time. They are my trusted mechanics. read more

WOW!!! How impressed was I from the moment you get greeted when you open their door until you leave! I recently got a self starter installed in my vehicle,it was fast and it works amazingly and the price was affordable. All of the employees are super friendly/accommodating and knowledgeable. I definitely will be making this my set car shop. Highly recommend! read more

I had no washer fluid coming out in one car took it in and they fixed the disconnect then without asking changed the washer sprayers saying they weren't working, (but they did) Charged me more then originally quoted when I went in. then vehicle 2, No help by phone, twice I have called to get an estimate on work that I know needs to be done and they refuse to help over the phone. I have spoke to 5 other mechanics and they were about to give me a range of the work needed. All they want is for me to schedule with them. I feel that this is so they have the vehicle and then quote so that people say go ahead and do the work. Again 5 other mechanics were able to price me out the cost of a motor the labor it takes and any other possible parts. I found a great mechanic that I am working with now so I won't need to go back there. read more

Great service, easy to work with, good prices and very friendly. This was a nice experience.

Over charging. Per my opinion and evidence below. Part price $121 they said, but I called store they said they got it from. Real price per part number and store manager 69.99 Labor fee $140 per hour. You read that right. Most places like Jiffy Lube $75. Ask google the labor fee range for a mechanic per hour and I got $75-130. So to get just my driver side window to be able to roll back up total $488. Told me to be there at 430pm and I was but car wasn't done till 505pm. Minus 4 a stars for apparent price gouging on part, labor, telling men to come get and it was not done and making me wait so long and not telling me your per hour labor cost was so high. One star for getting issue fixed same day. Not worth it and I won't be going back. read more

Acuna provides exceptional service. Very transparent in pricing and recommendations for your vehicle. I have worked remotely directly from their lobby and they have been so accommodating, Wi-Fi, and water readily available. Jr., Daniel and Jasmine have been my main point of contacts and they are amazing. I also love that they send the vehicle inspection reports directly to your phone! read more

Acuna was always been a reliable place to take my vehicles. I've recommended them to everyone. However, this last visit has proven they have regressed when it comes to ethical customer service. I took my Toyota 4Runner in to get the rear defroster fixed. When I returned, they said there was a cord hanging out of my hatchback, so they pulled it thinking that's the way it opened. Now it won't open at all. In my wildest dreams I can't figure out why they just didn't open it with the latch??? Now it doesn't work at all. They damaged my vehicle and tried to convince me that's the way it was. Are you kidding me!!! This is my work vehicle loaded full of my tile tools. I load and unload my tools everyday out of my rear hatchback. Like I'm going to pull tile saws out my side door. Now I have to get it fixed and I guess take them to small claims court to try and get reimbursed for the damages. On top of all that, as a last slap in the face, they charged me $150 for a diagnostics. OMG. I understand things happen. but the least you could do is take responsibility and admit YOU, for whatever reason, chose to open my hatchback the wrong way, without using the latch, and you damaged something causing it not to work. NOW, I really do have to try and unload my tools out of the side door until I can get this fixed. I wanted to ask to talk to the owner, but for all I knew I was talking to the owner, and I had to leave knowing I was about to blow my top!!! This was one of those auto-shop horrors that everyone hopes they can avoid, that I have never had to deal with, but I now know what it feel like... violated. These are unethical practices and I think it's safe to say, no, I would not recommend Acuna Auto to anyone for any reason. read more

Great communication and they did the work the fastest they could do it. I'd definitely bring my vehicle back for future repairs

Great people had my alignment done on my lowered car and they did a Fantastic job people in the front are very friendly and helpful

I got new big wheels and tires for my CTS-V & Cesar and his team took good care of me. My wheels look amazing without any damage done to them. They also aligned me right! I personally think he has the best work and prices in town. Highly recommended Acuna Total Car Care & will be back again. Jasmine was also super helpful and sweet! read more

Acuna Total Car Care - Tires Near Me - Reno, Nevada

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Acuña was recommended by a friend and I'm new to Reno so I tried it... fantastic! They did exactly what they said and did it well. They get extra credit because when there was something i thought I needed and didn't, they were honest, deducted it from the quoted fee, and the work ended up costing LESS than they quoted! How cool is that? I recommend Acuña and am bringing my wife's car here next week. read more

Was having some serious issues with the drivability of my RAV4, and wasn't sure what the actual problem was since the OB2 was spitting out random codes each time. Acuna took my car in, did a full inspection and sourced the issue. Fixed it for me, as well as changing the spark plugs, oil change and changed cabin and air filters for such a reasonable price. I dropped it off at 9am, and had it back at 3pm the same day. I've had my car back for a few months now, and it's driving better than the day I purchased it from the dealer. Couldn't recommend these guys enough. Super friendly, fast and hard workers and very fair. read more

Great customer service. Brought my Subaru with airbag suspension in because of some rubbing issues. They brought me out to see exactly what the issue was and explained the process of fixing it. Service was done in a timely manner even with last minute call. read more

If you drive a modified vehicle, and have run into countless shops that don't want to work on your vehicle you MUST visit Acuna. This is the best experience with a shop I've ever had! They actually took notes on my air suspension before doing an alignment for me, which was absolutely no problem and half the price of chain name competitors. I actually had an issue after getting the vehicle aligned, and once I brought it back Acuna was quick to make sure the issue was resolved. Amazing customer service, amazing prices; overall my favorite shop for auto work in town. I will bring all my vehicles here!!! read more

Everybody in the shop was friendly! They got me in quick. They fixed the issue on the first shot! Decent pricing!!

Took in my bagged Subaru for an alignment with new wheels. I dropped it off and went to the store where I was called by Acuna. They called to confirm my ride height while getting aligned and to make sure I was fine with the adjustments. It's the little things that make want to go back. Great customer service. read more

This is by far the best shop in Reno to take your Toyota. The guys here know their stuff and was a master tech at the large dealership before opening his own shop. Great family owned business! read more

Very professional organization. Reliable staff, complete work on a timely basis and well priced

SUPERB service at a reasonable cost. From the minute I contacted Acuna they were very friendly and helpful without a hint of pressure to upsell. In fact, I had actually taken my care elsewhere to have it diagnosed and Acuna made the repairs for significantly less. They also came highly recommended by a source at DMV and are also on the approved smog test list for needed repairs. I will ALWAYS take my car here from now on. read more

This place is TOP NOTCH!! They are one place I can always recommend my friends and family to go to. Honest recommendations and fair pricing. I would not send anyone I know anywhere else. I am comfortable sending people there because I know they will be treated the way I want them too. They are local and family owned and very highly trained and knowledgeable. If you or anyone you know is in need of maintenance or repairs this is a one stop shop. Thank you for all that you do! read more

Acuna is great. Had to get a replacement hybrid battery for my Prius. They found a used one and put it in. That one was bad so they ordered another. They were quick and professional. They also added a few extras in for me. I am completely happy with the car care I received and would highly recommend. This should have been a five star rating all along. read more

Take my word or go check them out yourselves from oil changes to custom lift or drop they are my go to mechanics! I've gotten tires done, oil changes, top end engine replacement and my air ride serviced on the families cars and have no complaints other than they're so busy I had to make an appointment! Hey that must mean something though right? 5 star rating no doubt!!! read more

My car had a check engine light come on while driving to Reno from Southern California. I took my car to Acuna's they had the best customer service and were super friendly they also were able to diagnose my car and fix the issue pretty quickly. I would recommend them to my friends and family. read more

Definitely proud to say that they will be my mechanics for life!! Fast and friendly environment!! Thanks you guys, everyone was great and well deserved!! 5 starts all day!! read more