Walking behind my fiance's place in St. Croix we found a sticker from Patriot Cooling Inc placed on…read moreher A/C condenser unit, which we'd never heard of.  We never hired them, nor did they perform any service on that unit. Looking down the line, every single condenser unit had the same sticker. I called Patriot Cooling and they claimed they might have "a lot of customers" in the area -- but based on what we saw, this was obviously a blanket sticker placement, not legitimate service markings. After a short walk through several buildings in the complex, we found that nearly every unit in the vicinity had been tagged, usually every single condenser in the line. Some were even placed directly over the original installer's label, which is not only completely unfair to those businesses, but quite problematic if you ever need that info for warranty or service records.  (to add insult to injury the stickers are the kind that leave behind residue.) Not the biggest issue plaguing Southwest Florida, but if *every* business did this our equipment would be plastered with random labels.  It also creates confusion about who actually installed or serviced the unit.  I understand small business owners want to drum up business, but hopefully they rethink this approach going forward. The pictures attached are just a very, very small sampling

Our Air conditioning unit stopped working at midnight a few nights ago…read moreI called Patriot at 1am after trying different things in hopes of getting it going, did not work Told Alex what happened and he gave me a few suggestions over the phone but no luck, he got to our home in less than 45 minutes. I told him what happened and he immediately knew the problem, fixed it in 20 or so minutes and while he was at my house did a general inspection of the 2 year old unit. Alex is a great guy, very knowledgeable and not out to scr ew you. Patriot is my new HVAC company and signed up for there bi annual inspection/service Highly recommend this company Thanks again Alex

Great, quick, effective service. Professional and attentive to our needs. We had to call after…read morehours and they came right out.

This is a great AC company to work with. They came highly recommended by a friend/co-worker…read more Definitely recommend them. Prices are very reasonable- especially when you have to call them in an emergency!!!

I finally needed a new air conditioner, and this company came highly recommended. I got quotes…read morefrom 2 big a/c companies and then I called HomePros. They were over $1000 less than the cheapest big company. I told them that the price was really much lower, what hidden costs will there be? Nope, the price quoted was the all in price, I spoke with Alex and he just explained that they don't believe in price gouging. Great, well the installation crew was professional, shout out to Adrian for an exceptional install. Since the install, I had a couple of things happen, the first was a vibration in the outside unit, which is right outside my bedroom window. They came out the next day, repositioned the vibration pads and it hummed silently. The new unit is a heat pump and runs so quietly, thanks for the recommendation Alex. Finally with the cold weather I needed the heat. There was a problem with the wiring from the factory in the unit. They again came out the next day, but It was a head scratcher, so the owner of the company, Tyler Voss came out to troubleshoot. He isolated the problem, ordered the replacement board had it in 2 days and now my family is now nice and cozy. I normally don't write reviews, but these guys are really hard workers and did I mention beat the price on the big companies that spend for all of the advertising. More service companies in Florida should take the lead from these guys!

We have been using this company for annual maintenance and rare service calls, for several years…read more He does a great job at reasonable prices. He has always been very honest. I highly recommend this company.

You may notice the other reviews are over 3 yrs. old. Highly…read more DO NOT RECOMMEND! As a client since b4 the business was sold, couple yrs. ago, they do not honor the original service contract. Pretty much the northern come south and push for services you may not need.

THE Most Reputable A/C Service Company in SWFL, hands down!!…read more Family Owned and Operated. Chad and Penny are some of the most incredible people you will encounter. Even better pricing! :) Thank you guys for everything! Bryan B.

AMAZING COMPANY!!! great work ethic had a nice young man come to check on my unit same day after I…read morenoticed it was leaking and not cooling the gentleman was very polite and diagnosed the issue very quickly and offered reasonable prices and option. will contact again !!

New unit December 2019. A couple service calls since. Today unit won't work. Service guy tells…read moreus we got a low quality UV light which has likely been burned out for at least a year which allowed growth on coils which in turn burned out capacitor. Their company was out and did 2 service calls in that time period and never mentioned the UV light. Now a little more than 2 years old and an $1800 repair bill. All the houses I've owned over the years, never such a bad HVAC experience.

Reliable and honest. So glad I changed to them. They kept my units running for years after their…read morecompetitors said I needed to replace them. Ultimate cost of replacement was reasonable and service reliable. I'm a fan!

quality service installed two 20 seer maytag systems in our home last month. the installation team…read morewas professional and efficient in removing the old systems, correcting issues with the existing ducting, installing the new equipment, and repairing all the drywall damage from the installation. the "after" condition of the site was much better than the "before" status! the performance of these maytag systems is amazing! they are extremely quiet, the temperature is even through the house, and the humidity is consistantly between 35-40%....during the fl rainy season! we are very satisfied customers!

Antoine did a great job at our semi annual maintenance call. He even drove from Marco to Naples to…read morepick up our special AC filters so service could be completed same day! Thanks for helping us out and for your professionalism.

I called on a Saturday at 6:30pm because my air conditioning stopped cooling my home. The…read morereceptionist said a technician would call me within the hour. After one and a half hours, I called back to let them know I did not need their service. My neighbor was able to help me the following morning. I get a text at 10:30 PM Saturday evening, saying my technician had arrived. I was not home and I quickly texted back saying I had canceled the service call. I had a contract with them to check on my system every six months. Well, they never checked anything of importance since the Freon was extremely low, and there was a buildup of bacterial gunk that was never cleaned out. I have canceled my contract with them and want to warn other customers to make sure they do their job since they did not do that for me.