It was so amazing to walk in get our appetizer and the bar tenders were amazing. What a fun…read moreenvironment

A Mixed Experience at The Pearl Rooftop Bar…read more We recently visited the Rooftop Bar at The Pearl in Rosemary Beach, and unfortunately, our experience was a real mix of wonderful service and some disappointing lapses in customer service. First, the bright spot was our server, Lauren. She was friendly, attentive, and made excellent drink and food suggestions. She was a pleasure to have as our server and truly represented the level of hospitality you would expect from a Forbes-recognized hotel. The grouper sandwich with fries was wonderful -- I would give the sandwich an 8/10. However, what happened when we ordered it was frustrating. Lauren asked if we would like the sandwich cut in half, and since my husband and I were splitting it, we said that would be great. We were then told that Executive Chef Jordan had instructed the kitchen staff that under no circumstances were they to cut a sandwich in half for a customer. Seriously? For a property known for outstanding service, this was a head-scratcher. We weren't asking for anything complicated or unreasonable -- simply to have a sandwich cut in half and placed on two plates. This is exactly the kind of small gesture that should be part of great hospitality. Instead, the kitchen turned a simple request into an unnecessary customer-service issue. I would give this aspect of the experience a 2/10. There was another issue that seems like an easy fix. My husband asked about the Virtuous Veggie sandwich, which was still listed on the menu. Lauren told us that it had been taken off the menu, along with the Mojo Boiled Peanuts, quite some time ago. Again, for a Forbes-recognized hotel, why are customers still being handed a laminated menu with items that are no longer available? Updating the menu seems like a pretty basic operational detail. Finally, there was the HUGE fan on the deck. We completely understand the need for air movement on a hot day, but this fan was so loud that it sounded like a jet engine taking off. There are much better alternatives. Misters and quieter, effective fans -- like the systems used at places such as Tommy Bahama Restaurants -- can keep guests comfortable without overwhelming the entire dining experience. So, our overall experience was definitely a mixed bag: Grouper sandwich: 8/10 ‍ Kitchen/chef customer service: 2/10 Lauren and our table service: 9/10 Lauren deserves a lot of credit for making our visit enjoyable despite the other issues. She was fantastic. The Pearl has a beautiful setting and the potential to deliver the exceptional experience its reputation promises. But the little things matter -- especially at a luxury property. A chef refusing to allow a sandwich to be cut in half for two guests who are sharing it is simply not the kind of hospitality I would expect from a Forbes-recognized hotel. Hopefully, management will take these comments as an opportunity to look at the guest experience from the customer's perspective. Sometimes the smallest accommodations make the biggest difference.

Amazing hotel ! Amazing beach ! Great town !…read more Newly remodeled , great hardwood floors , wonderful beds !

This is the most amazing place I found up and down the coast. Clean affordable convenient. Plus I…read moretravel with my dog and they are super cool with cool pats. Plus rooms have a stove, oven and fridge. The Staff is super friendly and Mexico beach is amazingly laid back.

Smaller MVC property tucked into a golf course community. Nicely renovated units with everything…read moreyou need. Nice pool with a small bar (beer and wine only). Activities staff was great. Shoutout to Kennedy...she does a bit of everything from leading the wine tasting to pouring beer to leading the Dance Party and Karaoke! Fitness center is small but well-equipped and the equipment was in good shape. Front desk staff and the security gate staff were also great. Property is about 15 minutes from the beach. The beaches here are beautiful but definitely get crowded.

This establishment puts a governor on the air conditioner temperature while you are sleeping. Can't…read moreturn it lower than 68 deg in the night. Feels hot and stuffy. I like to sleep in a cool room around 66 deg. I hate this type of control. Marriott does this at some properties and doesn't care about your comfort over their profits. This is a one and done for me.

What an excellent place on the ocean front! Spent one night here in an oceanfront room with the…read morebest view that you could possibly get on the strip. The amenities are fantastic and definitely worth the extra fee. They have a hula in the evenings that they encourage people to attend. The food at the bar is acceptable and the drinks are good, especially the margarita is strong. The other sugary drinks might not do their job. The staff was fantastic and I believe her name was Victoria at the front desk who was a delight to work with.

Very nice people everyone is helpful and sweet! We could…read morepark our boat staying here the pools are clean and the bar area is large I just got here and spent one night so I may come back and edit

Best Family Vacation in a Long Time!…read more Began searching in January 2019 for a beach house at Cape San Blas. When we stumbled on Two Palms Villa located On The Beach, I knew this was it! Stayed in touch with the owners, Peter & Lydia Burns. (Burns Management) Once the clean up & construction on this hidden gem was complete, they posted pictures. All new decks, walkway to beach w/bench, additional bedroom,Smart TV w/Sirius XM, large kitchen w/large sink, all the amenities you could ask for & more... recommend checking this out before booking. Was like our own private beach, our Grandkids & Grandtoddlers and Waylon our Lab loved playing and running in the White Sand. Candy greeted our first arrivals, we had a packed house! Both Candy and the owners were available to answer any questions, Peter & Lydia took care of our only issue... the trash pick up in a matter of 1 hour. By far this was the best family vacation in a long time. Our 3 Son's, their family and Nana along with Waylon will have ever lasting memories of our stay at Two Palms Villa. Lot's of family time, fire on the beach w/smores. Of course we enjoyed the Hot Tub. Cannot wait until next year. Blessed to have all together for a short week. Many thanks to Lydia & Peter Burns and Candy and Kit!!! Date of arrival - June 8, 2019

We have stayed at Three Palms several times (4 I think). It is without a doubt one of the nicest…read morerentals we have ever stayed in at the beach. With adult children and young grandchildren, it suits our needs to a T... large bedrooms with King beds and a bunk room for the kids. Space for everyone to spread out no matter what you want to do. There is a beautiful pool, grills and a place under the house to clean fish if you love to fish. And it is a very short walk to the beach to enjoy the sun and the sand. The house has a fully stocked kitchen, pots and pans, coffee maker, dishes, grilling utensils....you name it and you will find it. Marvelous decks surround the house if you want to read or enjoy your morning coffee outside this house is for you. There are doors from each bedroom to a deck area, so you don't have to disturb the whole house to sit outside. 3 Palms is close to seafood markets and also close to the famous Indian Pass Raw Bar where you can enjoy shrimp, oysters and cold beer in a very laid back atmosphere. We also feel like the owners Peter and Lydia and also Donna are now part of our family . They call and check on you send emails with attachments of things to do or see, and Donna (the concierge) is a phone call away to help with anything from babysitters to making sure you are comfortable during your stay. The only thing I hate about 3 Palms is that we have to leave at the end of our vacation!!!! See you next year!!!!!!!

This is our second time staying here. The managers are very helpful and accommodating. The park is…read moreclean. The pool area is well kept. They have a bottle water only policy at the pool which I get it but not everyone drinks bottle water. It says it's a FL law but we stay in lots of places I have never seen this. We would stay again.

We stayed at the resort from 7/3/26 - 7/12/26. Grass was not kept up and there were weeds growing…read morein beds. Pool was never cleaned. Sand and trash in the bottom. We received a credit on our account which they still have not returned to our credit card or sent a check.

When given the opportunity to visit such an amazing area I logged right into DTS and 4 invalid…read morelogins and 15 rejected submissions later I found myself at this majestic Inn and Suites. Had the time of my life with all the nearby activities and opportunities to learn. The local residents were amazing and courteous no matter the time of day! If I am going to partial per diem it, I'd do it here for sure!

I was torn in writing this review but wanted to represent my experience fairly…read more Pros: The location is spectacular and right on the beach. There is a grocery store right across the street. The deck off our room was great for morning coffee and evening ice cream. The owner who manages the motel is friendly and very helpful. Cons: the kitchenette is very, very basic. The reason we booked here over the El Govenor was for the kitchenette and we were very disappointed in the lack of utensils and dishes. The cupboards and drawers were dirty inside. The coffee maker needs to be replaced or thoroughly cleaned. The air conditioner is also very loud. We turned it off at night, slept without blankets and listened to the waves. Cleanliness. I had no doubt the bedding was clean but the floors were very dirty upon arrival. I remove my shoes when walking in a door and When I took off my motorcycle boots and socks to walk around and unpack, my feet were sandy and dirty within minutes. There are no brooms or floor cleaning items provided and the room isn't serviced at all during the stay. It's a good thing I brought extra soap because we needed it. There are also no beach towels provided. We had to buy those across the street. To be fair, I think many families and couples coming to Mexico Beach arrive in fully packed cars, not on a motorcycle or flying in from elsewhere. The other guests appeared to be those well prepared families. That said, at $130 USD a night, I expected a cleaner room and more conveniences like dishes, daily room cleaning (especially floors given the sand factor!) and beach towels.

This place leaves nothing to be desired. It's perfection!!! I've stayed at many high end places on…read moremany beaches, and I'd choose this over a suite at the Hilton ANY DAY. It's literally right on the beach, management is amazing, when you come here you feel like your heart is at home. Clean, convenient, perfect. Grocery store right across the street, Shell shack for fresh seafood just down the road, and for restaurants, Killer Seafood is right across the street, and Toucans as well as Sharon's in a quick walk as well as many other places in a short drive. If you pick up some fresh seafood at Shell Shack, and some charcoal at Gulf Foods, there's a grill available to cook an amazing dinner right while you listen to the waves crash/watch the sunset! It's amazing! Great for singles, families, couples, anyone. This place will not disappoint.