Wife & I ordered the shrimp fajitas for two last night. Waited approx 25+ minutes for the food…read more Fajitas finally came however the shrimp and veggies looked and tasted like everything was boiled and soggy. Definitely not the way Shrimp fajitas should be. The shrimp and veggies also were tasteless. Chips that were provided during the wait were also hard and seemed stale. What happened to this place?! What a waste of our time and money! Don't waste your money!!

The tacos were amazing! Meat was tender and broth had a lot a great flavor. I didn't think the…read morerice had much flavor, so I didn't eat it. Know that when you order a large margarita, it is huge!

Great atmosphere great food great service perhaps the best Mexican restaurant in Independence. Our…read morefood always comes out hot and fresh.

Very disappointing experience at El Cerro…read more Unfortunately, this wasn't just a bad visit. The quality and service have been slipping for a while now, and I've continued coming back hoping things would improve. This visit was the final straw. The problems started before the food even arrived. We were seated in what felt like the loudest and most crowded section of the restaurant, despite there being plenty of open tables elsewhere. I asked if it would be possible to move to a different area and was told someone would check. After waiting quite a while and never hearing anything back, I finally had to ask again. At that point, we were told we could move to one of the open tables, but the interaction felt dismissive, as though we were causing an inconvenience by asking. Unfortunately, the experience only went downhill from there. I ordered the Arroz con Pollo, and when it arrived, it had very little cheese on it (see photo). For a $17 plate, it needs to have at least a fraction of cheese on it that you can see. I asked for cheese on my meal because it did not come out the way it normally does. I was not asking for an extra side order. I was simply asking for the dish to be corrected. When the bill came, I was charged for the additional cheese. I explained that I should not have to pay extra for cheese when my meal had come out with little to none on it in the first place. I even offered to show the photo of the original plate, but that was ignored. Instead, I was told that charging for a bowl of cheese is their standard policy. What frustrated me most was that the server had never even seen the original plate because someone else delivered the food. Yet when I explained that this was not how the dish is normally served, I was told it was normal. As a longtime customer who orders this meal regularly, I can confidently say otherwise. There was no apology and no effort to understand the concern. The issue was never really about the charge itself. It was the attitude and lack of customer service throughout the entire visit. It's disappointing because this used to be one of my favorite local restaurants. Unfortunately, the food, service, and overall experience have steadily declined. After this experience, I don't plan on returning.

Went here for my friends birthday and we celebrated with some yummy margaritas We went on a…read moreFriday during lent so no meat for me I got the veggie fajitas pepper onions spinach mushrooms and all the fixins It was yummy My friend shrimp tacos We left happy and very full Our server was very sweet and attentive

I'm pretty picky when it comes to my Mexican food. I'm not your typical gringo. I like it spicy and…read moreflavorful! Coming from the West coast, it was a little bit difficult to find pretty good Mexican food in the Cincinnati area. There's only a handful of places I like to return to and this is definitely one of them! Great food full of flavor and always meeting the cut! We came in on a Sunday evening and I think they were a bit short-staffed. Service took a while but the servers are all dressed in shirts and ties and they were very friendly even though you could tell they were a bit overworked. Ambiance is also very good and the place just appears very clean. I usually get the Chori Pollo which is not the most authentic but I love it! My husband loves the burrito with the pineapple on it. We definitely come back here for the Mexican food we like and it is on a very short list oh places in the area where we know it's always going to go well! Thanks for being around.

This place is ridiculous. The food that I was given looks like they scraped someone's plate into…read moreit. I wouldn't feed this to my dog. I would give zero stars if possible.

This place and mine and my boyfriend's favorite Mexican place. They're always so nice and it's…read moreclean inside. The food is so good!!

Amazing food 10/10 Chose this place for my birthday…read moreThe tortas are out of this world Paco is a legend

Strange how I won't eat Mexican food in SW Florida ( it sucks), but this was the first place we ate…read moreat today upon return to our other home nearby. Hector is always welcoming and so nice; the restaurant is always spotless ( he was sanitizing the garbage panels (!!), the customer service is always outstanding and the food and drinks always delicious!! They recently opened a second location in Burlingame... Never disappoints!!!

I haven't been here in years! A bustling lunchtime crowd. Rather pleasantly noisy…read more They have a huge bar selection, and three TV's showing soccer games. As a starter we ordered the freshly made (piping hot) chips with a slightly spicy salsa. Perfect combination! The chips are paper thin and so crunchy. We ordered the shrimp fajitas. The portions are HUGE! The skillet contains shrimp, caramelized white onions, green peppers, the side platter contains ample portions of shredded lettuce, avocado, sour cream, Mexican rice, refried beans and a tomato relish. Service was prompt, knowledgeable, and well mannered. A super delicious lunch!

Flavorful and not too spicy, the Mole sauce was delicious on my cheese enchiladas. I had a house…read moremargarita during happy hour that was yummy!! Our server was helpful in picking out my order and quick with our waters/drinks. This restaurant you have to buy the chips and salsa, so be prepared. The salsa was spicy and made my spouse's eyes water, he loved it! My son had a cheese enchilada that was a tiny bit greasy but huge and filled with chicken. My beans were more liquid than I like but I mixed with my rice. On Sunday night, we had no problems getting in and out in 40 min. Very fast service and always a nice time for me! Mmmmmmm

Great shredded Birria Tacos. When you're looking for the independent Mexican restaurant... this…read moreshould be near the top of your list.

Went for lunch the service was quick and the food was very good Typical Mexican fare cooked…read moreright They have a lunch menu I ordered the beef chimichanga It was small but fine for lunch Chips and salsa very fresh and delicious

Everything I've ordered here has been amazing!! I recommend the carne asada tacos with the…read moreguacamole salad. Service is always great!

Cooper, Natalie, and Connor are great bartenders. They are the best. They took care of my group…read morevery well. Fast yet efficient workers. The music was great and for the vibe for the night. Great place to go!