Walking party of 6 on a Saturday. We were quickly seated with menus. ESL confusion re menu…read moreweakened success, but the salsa bar choices mitigated the menu confusion. Food portion good, tasty without being too spicy for the mild palates. Happy to find tasty seafood so far inland. Service not rushed and checked back timely

We enjoyed a wonderful meal at Puerto Nuevo! Chicken quesadilla was excellent! The Yolanda…read morespecial dinner was just as good. The venue is very upbeat and clean. The Servers acknowledge us as soon as we entered the restaurant from our hotel lobby. Our server was kind, engaging and attentive. Very affordable with perfect portions. Oh and can't forget to mention the salsa bar, that's spectacular! Recommend to all!

As we wend our way to Florida, we spend the night in Bristol for one main reason. This restaurant!…read more (The Hilton Garden Inn hits all the marks too, but as I have nothing to add I'm not updating that review.) My husband ordered five enchiladas each with a different stuffing. While delicious, unless you haven't eaten since last Thursday, who can consume so many enchiladas?! I shouldn't talk. The house special quesadilla -- always excellent -- is a lot of food. Ever resourceful, I took half back, put the chicken and peppers on a bagel and ate it for breakfast! (Note to self AND my husband: next time let's split one and maybe forego the steak and chicken. Chorizo and shrimp?!) Moving on, the salsa bar is great with smooth, chunky, mild and spicy salsas. That's not counting the warm bean spread brought to the table with their thin and crisp chips. Our margaritas -- $6 each -- are not only good but pretty, topped with berries and a flower. Here it is, Monday night -- not a typical going-out day of the week -- and the place is busy with locals. Pretty good testimony to what's become one of my favorite Mexican restaurants.

Ate here 2 weeks ago. Sat at the bar like we always do, ordered some drinks and our meals…read more I decided to try the fried scallops and fried shrimp with baked potato. When my meal arrived I tried a scallop and it was awful. Cut another one in half and tried it...still terrible. Ate a few of the fried shrimp which were lukewarm warm at best and decided...wow, this meal sucks. The potato was fair. A server came and asked if I was done and I said yes...it wasn't very good at all and he could certainly see that I didn't even eat a 1/4 of my food. When my partner was done with his meal, which he enjoyed, the female bartender took his plate away and I said his meal was good, mine was awful. Both of the workers that I spoke with about my meal couldn't care less. I suppose it was my fault for not asking for a manager, but as someone who has worked in restaurants, one of the employees should have done something...anything to show they cared and tried to make things right. Left a $7 tip on a $70 bill (which was generous, considering my bad meal) This place has been hit or miss and this night was a huge MISS. Definitely won't ever come back to this location. We will drive the extra 20 minutes and go to the Abingdon location. Never had a bad meal there and the service has always been top notch.

The food is flavored good, the salsa is runny and chunky which I don't like as much as a nice…read moresmooth salsa. The service is hit and miss but a majority of the time you almost have to go get your own refill and to go boxes yourself. Also the check is unreadable so u sit at the cash register watching someone punch in the prices so fast you hope you're not getting cheated so I don't like that the most. Also if you get anything to go with white cheese sauce on it you're lucky to find any cheese when eating and you get much more product eating inside. The ambiance is good they have a lot of new flooring and artistic designs if they just cared about their food more this could be a better place I have ate here often and sometimes you are happy and sometimes your not eating here is my opinion.

My Wife and I ate there last night (10/29/2024) and the food was great! I had the Big Burrito, and…read moremy wife had the Chicken Chimichangas. We had a very nice waitress who visited our table several times to see if we needed anything. Very pleasant time and great prices. Will definitely go back if we have the chance.

My husband is making me put 3* but personally I am more one or two star max. Very flavorless. The…read moresalsa was tasty best part of the experience, the choriqueso was nothing but bland cheese dip and a whole bunch of chorizo grease. Not good at all. The sausage tasted like burnt beef with chorizo grease to me. The tacos de carne asada were completely flavorless. The meat was browned and it tasted like that's it, not even browned in its own fat. It reminded of eating at your dreaded aunts house who don't even know what salt and pepper is. Then they tossed some onions and cilantro on it and called it a taco. I wasn't a fan, husband said it was tolerable when you added the red salsa they served it with. However the rice and beans again flavorless, so much so my husband didn't finish the side dish and that NEVER happens. For a small town with not much else to offer they had food and it was semi edible. Personally I wouldn't return but husband said he would give it another chance. That's why we are at three stars.

Food was great. Staff were really friendly. Prices were reasonable. Didn't have to wait a long time…read morefor food.

We order here often for takeout. The food is always good and the people are friendly. I haven't…read moredined in, but I'm sure it's great, too.

I will give 2 star because the food was good But the service was Horrible. The employees were in…read morethe gas station attached and playing those gambling machines instead of the restauran. my dad came in around 4:30 and seen them playing at the gas station and it was 5-10 minutes before they got up and helped him. Are these people here for customers or to play games!!! I definitely do NOT recommend

Delightful meal! Salsa, cheese, and chips were great from the start! Service was speedy and very…read morehelpful on substituting certain ingredients! Very pleased with our entrées!

The places is spacious and had plenty of staff on hand, so I was seated quickly. I had heard mixed…read morereviews on the place, but wanted to try it for myself. I had three different people waiting on me, so it was odd and I didn't know who I was actually tipping in the end. The chips and salsa starter was pretty good, and as someone who normally doesn't eat that sort of thing, I found it good. The food was ... odd. I ordered a chicken quasadilla that arrived as a very strange, orange color, along with refried beans. The beans also seemed a tad bit orange so I'm guessing it had some of the same seasoning. The food actually tasted good - not delicious, by any means, but good. It definitely wasn't appetizing to look at, but it did have decent taste. Overall, I *might eat there again, but I world never rave about this place.

If you are looking for a delicious AUTHENTIC and fresh meal this little spot is amazing…read more DO NOT let the humble exterior fool you! Chicken empanadas were incredible, the tostado didn't disappoint. They bring chips and beans to you while you're waiting, service was simple and kind. This is a hidden gem - like a diners drive in & dive level.

Yelp gave this place high scores so it was worth trying out. The restaurant is located in a small…read moreconverted house. It is simply furnished and very clean. The family run business was busy mid afternoon with inside customers and many to go orders. I ordered chilaquiles - eggs over tortilla chips and covered with salsa - deliciously homey and simple. Partner ordered chorizo on homemade tortilla - also very good. I felt like I was in someone's kitchen. Give it a try.

This is as close to true Mexican food in our Country…read more Their sauce bar, their chips, and the giant servings make this place a keeper. Out of the mainstream Newland is a hidden NC gem!

Great service!! Amazing food! Yummy margaritas! Great casual ambiance and def will go back when…read morewe're back in North Carolina!

A super authentic, hole-in-the-wall spot for Mexican food in West Jefferson!…read more I wanted four tacos- 2 al pastor, 2 campechanos- but something must have gotten lost in translation bc I received all al pastor. Honestly, not a big deal bc it was delicious haha; I especially loved the contrast of the pineapple and fatty pork (also comes with cilantro, onions & lime). If you get a full order (4 tacos), the waiter informed me that you can only get 2 different kinds (not specified on the menu). Also got an horchata, which was perfectly sweet, cinnamon-y, and refreshing. The ambiance is good with booth seating. Service was friendly, but wait time (both for getting seated/orders taken and receiving the food) and attention (getting utensils, water refilled) could be improved, but this could have been due to the lunch rush. Lots of parking in the adjacent lot. 8.5/10 would recommend!

Burrito and Fajitas are huge. Well seasoned meat with lots of add on nummy essentials. Get the…read morefresh guacamole. It's unusual but so fresh and tasty. The clientele gives you confidence the food is authentic. Servers are Hispanic and very sweet. They ask regularly how things are. We left having an increased confidence in the food scene here! Quirky spot parking on the side. Very small but worth the visit!