The staff were extremely friendly and the place was clean and they had a spacious dining area but the food I ordered, and looking at what others ordered, the food is extremely lacking! The cup of soup had tortilla strips that were extremely too large for the tiny soup and they were rubbery and extremely salty. It just felt like I was eating soggy chips and not a proper tortilla soup. I'm glad I didn't order the bowl. The queso was also very salty. By looking at others food it was very generic food and, yes I'm Mexican and therefore bias, but even allowing for the fact that we're not in Mexico and giving some type of grace, nothing appeared Mexican! I'm sad they sell this and market it as a Mexican restaurant as the food was not even remotely close to Mexican flavors. They need to look up basic tortilla soup online and try again. I'm disappointed and will not be coming back. Please check your recipes and at least get closer to Mexican flavors. I understand there are a variety of Mexican flavors but this completely missed the mark. I do not recommend it if you're looking for real Mexican flavors or flavors that are remotely close to Mexican flavors. Look elsewhere. read more

El Paso Mexican Grill - Tortilla soup and queso - Mexican Near Me - Chalmette, Louisiana

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This was an okay experience. Decent food and drinks. They have the margarita dispensers & basic margaritas are buy one get one free on Tuesdays. Hubs had the house recommended burrito and said it was good. Our friend had a combo, enjoyed part then and took the rest home. I went with the stuffed poblanos with chicken. Note that when you add meet to these it is put on top, makes sense if the poblanos are prepped early. I'm not sure it needs the breading but things seem to get breaded in NOLA. It was also oddly salty in some spots, almost like someone had poured instead of sprinkled. It was a good option after a day of Mardi Gras fun, especially given wait times at other places closer in (we were told 1.5 to 2 hours for good at Buffa's and Port of Call had closed at 6 so we headed out a little at our friends suggestions. read more

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Fast service, excellent customer service, food is always good, and the restaurant is always clean

Went to get take out. Was greeted and sent to the bar. After NO interaction for 15 minutes I left. BTW there was ONE table occupied. Shameful read more

I dine here every now and then but the fajitas are always good. I normally get the trio fajitas which has chicken, steak and shrimp. It also comes with rice and beans, pico, sour cream and tortillas. The service is always nice and fast and the ambiance is nice too. read more

We ordered some food to go from here. The food was really good and we ordered some frozen margaritas for dinner. We had to wait a little bit to pick up the food, but we didn't mind too much as they were clearly packed. I would suggest just ordering frozen drinks from somewhere else as it was a tad pricey here. read more

El Paso Mexican Grill - Bar area - Frozen Drinks - Mexican Near Me - Chalmette, Louisiana

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Large menu with lots of options, good value. I enjoyed the frozen house margarita and it was even more special that it was 2 for 1. The happy hour special is from 3-7pm. I like that it has several vegetarian options on the menu. I enjoyed the vegetarian quesadilla and I would order it again. The nachos looked really nice and my family enjoyed those. read more

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Food has been good. However on my order after ordering a large refried bean and queso they only sent one small bag of chips 3/4 full.

I like to use El Paso for takeout when i'm at work. I've heard that this place gets busy busy with live bands and such. I've never had the pleasure of experiencing that but I hear such great things. The steak fajitas are always sizzling and delicious. Filled with flavor. I like utilizing their lunch specials as I don't need a massive dinner portion during the work day but I've found that they are pretty much equal in size. You get a lot of bang for your buck. This location might not catch your eye when driving by but it leaves an imprint when you enter. Very big and spacious for tons of guests. read more

The new street corner was under cooked and the molè sauce was bitter. Have been here and other locations many times and this was not one of the best dining experience this time. read more

I believe there is an El Paso Mexican Grill in every Louisiana town with more than 3,000 people. This franchise opened a few months ago and has been packed ever since. It's located in the former Chalmette favorite eatery of Tony's, so it's a pretty large restaurant. While I don't generally care for chains, this one isn't half bad. They have all the traditional Tex-Mex food that you'll find in any Tex-Mex restaurant in America including the margaritas for all the 30+ year old moms who want to get away from their kids and yell "Wooooooo" a lot. They also have a lot of seafood dishes that I assume is all locally caught. At least I hope it is. They have mole enchiladas and for my money any Mexican restaurant with a mole dish is doing something right. While this wasn't my favorite mole dish of all time, it was solid. El Paso isn't going to blow you away but it's convenient and consistent and that's all I need it to be. read more

El Paso Mexican Grill - Mole enchiladas - Mexican Near Me - Chalmette, Louisiana

The food was very good and seasoned well. I would definitely recommend and go here again, when I'm in town. read more

If I could give them a zero I would. I placed a phone order for a steak nacho and steak fajitas with rice and beans. I actually repeated my order MULTIPLE times due to her background distractions (extremely loud music) Only for me to arrive to a half wrong order. After I told her that it wasn't correct she went to grab another girl. She addressed me with an attitude to start. I told her what my order was supposed to be and what I'm being told that it is. She proceeded to tell me that she can send an order to the kitchen for my fajitas, but she will have to CHARGE ME for the quesadilla. "NO YOU WILL NOT!" She now arguing with me. She repeated told me that her worker knows what she heard.... It's MY food/order I know what "I" ordered. I also mentioned that if they would turn down the LOUD music in the background that they would probably hear their orders more clearly. She rudely asked if I wanted it or not.... I said NOT!!!! read more

El Paso is a chain. If you go in expecting the quality of food that you would normally get with a typical, generic Mexican chain, you won't be disappointed in the food. & I've always thought that their margaritas are pretty good at this location. Also, hard to be picky when there are very few decent restaurants in Chalmette. read more

El Paso Mexican Grill - Nachos (before adding the rest of the toppings) - Mexican Near Me - Chalmette, Louisiana

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They have menus out that have a price they do not honor, when called out the manager said sorry you pay this price. This is the same woman that didn't seat us she said your table is over there. A table of 7 she was rude but our waiter Jonathan was great so sweet and professional. She could learn something from this young man read more

I am writing to express my dissatisfaction with my recent experience at your restaurant on 9-27-24. I ordered the guacamole salad, which I expected to include a decent portion of guacamole, as the name indicates it is supposed to be a guacamole salad. It was $7.95!!! And, it consisted primarily of a few pieces of shredded lettuce and some chopped tomatoes, with only a tiny drop of guacamole that was barely noticeable in flavor. Additionally, when I requested sour cream, believing it was included, I was surprised to be charged an extra $1.95. I believe it is important for customers to receive the quality and value that they pay for. That is absolutely ridiculous. I tried to speak to a "manager" but all she offered to do was give me something extra to take home. I had no desire for additional food.... They should have discounted the bill as I certainly DID NOT get near what I paid for. We don't plan to return anytime soon! read more

I do not suggest this restaurant to anyone. The service sucks. First the manager try to overcharge us, but I caught it . Then the quesadilla barley had cheese, when I say barely I mean specs of cheese. That is why it called a quesadilla, because of the cheese. It was supposed to be shredded beef one, but it had hunks of beef with a touch of cheese. I ask for more cheese the manger refuse. As a unsatisfied customer I asked for a refund and she had the audacity to say that she couldn't give me a refund. It took me going back and forth with her saying several times, that if a customer is not satisfied as a restaurant owner or manager you're supposed to refund them their money back to eventually prevail. I'll never go back she was very rude. As I was leaving I noticed I wasn't the only one that had a complaint. It was my first and last. Not recommend read more

This place came recommended by a co-worker of mine who said it is her favorite place. So wifey and I decided to try it. With Covid-19 dining in restrictions still in effect it was nice to go inside and eat. All patrons were seated socially distance apart and everyone followed protocol. They brought us out chips, salsa and black bean puree (dip). Call it what you want but it was good! Even better mixed with the quest we ordered. The menu has alot to offer and per usual, I couldn't decide. Craving enchiladas I went with a favorite of Chicken enchiladas with green sauce, rice and beans. Classic and delicious. The chicken was tender and the flour tortillas were soft and perfect. I was a happy girl eating way more than I should have. But it's Mexican food! How can you not! Wifey ordered the "Puff Taco" with ground beef. The taco is HUGE and takes up the entire plate. Deep-fried to a golden brown and stuffed well with all the taco fixing. It was covered in Carne Asada which I liked but wifey wasn't impressed. She loved the taco though and said it's as good as the Danielle style taco from our favorite Mexican place back home in Florida. Oh! Happy Hour was going on so of course we partook in some margaritas..2-4-1! Best yet was our server Lauren. Hands down one of the best servers ever! Attentive and very mindful of my wife's allergy to Cilantro! She is the perfect epitome of how one should be in a customer service field. She is wonderful!! We will definitely come back and make sure Lauren's working! read more

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My friends and I go here for a casual dinner spot or if we want some margaritas. It is very spacious, so you can always be seated almost immediately. There are live bands on the patio several nights a week, and they have daily specials. They bring fresh chips, salsa and bean dip right after you sit down. I typically get an a la carte of the chicken quesadilla since we like to get the queso and/or guacamole as an appetizer. It is tasty, and it is just enough to satisfy my hunger in addition to the chips and salsa. My friends have gotten several different menu items, and they seem to enjoy them all also. read more

El Paso Mexican Grill - 27oz Margarita - Mexican Near Me - Chalmette, Louisiana

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I went here to eat I ordered a fajitas tico it came with beef chicken and shrimp the total was 21.00 dollars but you only got two shrimp with this dish so if I would have ordered chicken and beef my total would've been 16.99 so I wind up paying six extra dollars for two shrimp they really gett over on the c customers please pay attention read more

The food is very good at El Paso Grill, The food is very large portions, and the service is great! Very friendly staff. Definitely would recommend this place for comfort food and delicious cocktails! Yum really good eats! Enjoyed myself. read more

El Paso Mexican Grill - Enchilada and burrito - Mexican Near Me - Chalmette, Louisiana

This place deserves the rating it has. Whoever the lady is with the bad bbl got a nasty attitude. She is not friendly to customers or delivery people. I had a DoorDash order and it's my first week doing it. When I went to pickup my order I got handed a bag filed with things that she should have used two bags instead. When I got in my car and put the bag on the passenger floor and started to drive the containers fell over and one broke open causing the taco to get all over the floor of my car, I didn't even leave the parking lot yet. I went back inside to get another one and she told me she'd make an exception this one time and the tone in her voice was as if she didn't like that I asked for a new Taco and told me I should have a DoorDash bag, I told her this is my first week. DoorDash does not send you bags till after a few days delivering food. I also noticed on the receipt that is said there was a order of one Coke as well so I had explained that to her and she gave me cup of coke with Coke still on the side of the cup dripping. She put it on the counter and didn't give me a straw , just went about her business. I had to grab it and she watched me. Whatever her issue is to be rude and have terrible customer service she needs to fix it. Thank God I never ate here or took my parents here even though I've been saying I wanted to. God knew what he was doing not letting me remember to bring my parents there because if she would have had that nasty attitude with them I would have chewed her out and spit her back out in front of everyone! read more

El Paso Mexican Grill - Mexican Near Me - Chalmette, Louisiana

Can't Trust the Takeout. I've never eaten in and I never will because I've had one too many terrible takeout orders. The last one that will forever be the last one was for tortilla soup. It's a staple that should be too easy to screw up, right? Wrong! El Paso's tortilla soup was a container of red water - think the color of diluted hot sauce - and it was accompanied with a dressing-size container of pico de gallo and one of shredded cheese. Shameful. I was so insulted and annoyed, I bothered with taking it back and demanding a refund. Avoid this place. You'd likely fair better with canned soup or a trip to Taco Bell. read more

This is a great addition to the restaurants in Chalmette! The atmosphere is really nice, there's a bar and booths. They have a great selection of Mexican food, and even Mexican desserts. But they could have more vegetarian/vegan options. I personally don't eat dairy, but you can easily ask for no cheese on something. I forgot so I just scraped it off. But that's just my preference and it'd be really nice if they did. The unlimited salsa and bean dip were also sooo good! And the tortillas were A1, really soft. The initial wait time was 40 mins, but we were seated within 15. Overall, I'm excited to have a quality restaurant in Chalmette. read more

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This might be the worst El Paso I've ever been to. First we ordered margaritas off there new menu (clearly rebranded or hired an outside company) and they brought us two drinks that tasted like juice. I asked our server about it and the bartender came over to tell us they didn't have any brand tequila. What? So they were charging for a premium margarita and admitted to using their well (or worse) tequila which was the only one they had. That's called scamming people. The bartender also didn't know how many ounces were in the beer glasses when we asked the difference. So we ordered two beers. Our server seemed like a sweet girl, but she was not trained. She needed to look at our menu to read us a description of one of the menu items when we were asking how it was served. She seemed very flustered and came to ask us if we were ready to order after we had already put in our food order WITH HER. Now, we never expect 5 star service when going to an El Paso, but this was just so bad. read more

Just went to El Paso for the first time and was very disappointed. The food was okay, but the server we had was awful. She said she was new, and usually I cut new servers some slack because they are still learning the ropes. However, not only did this waitress get my fathers order completely wrong and part of my food order wrong, she also approached me when she got my drink order wrong and gave me attitude over her mistake and fought with me (I literally told her point blank that I did not want a slushy, and that I wanted my margarita on the rocks). It was incredibly rude. read more

the food here is great! the horchata is really good too! the only reason i don't give it 5 stars is that there are times i've had a waitress who will look at me awkwardly for 5 seconds after i've placed an order and it'll make me uncomfortable. it's happened to me twice and i've just gotten takeout from now on read more

If I could give one star I would. By far the nastiest place I have eaten. The queso was watered down and has no taste. The burritos are not real burritos they put the meat in the tortilla and then put sauce on top. read more

I just want to start off by saying customer service is terrible. I asked if they had carne asada fries and I was told yes. When I get home I check the bag and it was a carne meal (so not the fries). Now I understand if it was a simple mix up but no when explaining to the manager on the phone she chose to argue with me on the phone and lie for her employee saying I asked for a carne meal (something i've never had in my life). When I asked if I can bring it back so they can fix it or get a refund she said no and refused and proceeded to say it was my fault that I "don't like the meal". I will never recommend this place to anyone or eat her again. read more

The floors are so slippery. So slippery, that my toddler almost fell on his face. But then, my friend slipped and spilled her margarita (didn't even have half of it yet) well she politely asked the server if she could have a replacement.. the server comes back five minutes later saying her manager said no that it was her fault that the drink spilled????? In what world. Lol well my friend decided to talk to the manager. The manager was rude and kept stating that it was my friends own fault. When we've alllllllll slipped at least twice since being here. Super unprofessional. Super gross how the floors are this oily. Don't waste your money here. Managers name is Claudia. read more

I was eating and looked at my plate to see a dead cockroach. When the waiter went to take my food back a huge rat ran across the floor. Overall this restaurant is disgusting don't go here. read more

The first time we ate here was so impressive, I have been asking my husband to go back. So we did.. we were seared immediately. But a waitress didnt come to greet for over 7 mjnutes. I had to go back to the front if we were going to get a waitress.. As someone who has worked in the hospitality field, customer service is key.. once the waitress did come, the service was okay.. read more

Always stop in here when visiting da Parish! Salsa is always delicious. Fajitas are my all-time go to. Texans or just regular you can't go wrong. Guacamole is good. Margaritas are a must! read more

Usually eat here once a week for well over a year now. When the restaurant first open the quality was excellent. I have seen a gradual decline in the food quality. One example being the shrimp fajitas. Previously they came with jumbo shrimp and you can tell they were cooked on the grill and well seasoned . Recently, I've noticed the shrimp are much smaller and not even grilled(looked like they were pre cooked or steamed) with hardly any seasoning at all. Don't understand why change something that was a great dish. The prices haven't changed any. The service is still great. However, if this restaurant is beginning the transition to lesser quality(once they built a large customer base) like most restaurants do, we will likely take our patronage elsewhere. Hopefully this is not a permanent trend because I really enjoyed going here. read more

I've eaten here several times during the work week for lunch. The food is consistently great. I have had the enchiladas, fajitas, and taco salad, and they've all been delicious. The tortillas are always tender with the enchiladas (most restaurants rush them and they're tough). The taco salad was full of chicken - no skimping here! - that was flavorful and tender. The fajitas are great, too. If you skip the black bean dip that comes with the chips, you're missing out on its deep, almost smoky flavor. All meals come in huge portions, so the price is worth it, and the service is good. One day I was in a big rush, so I let the hostess know. She relayed that to my server, who had my food on the table in less than five minutes. I was in and out the door in under 30 minutes! It's always clean, too. This location is my favorite Mexican restaurant in the area. It's worth a drive out to Chalmette. read more

Just gross! I'm not a picky eater but this has to be some of the worst Mexican food I've ever had. More than half the pork was just fat and the food wasn't very flavorful at all. And SERIOUSLY wow overpriced margaritas! $14 for a medium?! Worst food purchase I've made in a long time. Just go to taco bell, it'd taste better for a third of the price! read more

Food is good for the price. Margaritas are always strong which is nice! Food comes out too fast for my liking but that's normal for these chain Mexican restaurants. All in all, don't go here for authentic Mexican but if you need your cheap Mexican fill in Chalmette, this is your place read more

The food is terrible and the management and servers are as good as the food. The manager is very rude and the service is poor. If you like the food here you should probably have your taste buds checked. read more

Great food & drinks. Servers are always fast. We eat here atleast once a week! The pina coladas are to die for

This one is terrible. I got a burrito here that was really hard to eat. It had chop steak shrimp and chicken in it the steak was hard as rocks. I also got the tortilla soup which tasted somewhat spoiled . The one on veterans is way better for some reason I don't know why. I had high expectations for this place but it failed me and I won't be back! read more