With my most recent visit to Spain figured it was a good time for an update…read more This is a great airport, very spacious with plenty of places to sit down, lots of little places to grab a bite to eat, do some shopping. This time around I noticed video games you can play, there was a kids playground inside, fun am sure for the kiddos & moms hoping to keep the kids from running around. Going through security was quick & easy, you can move around easily as sings are clear & easy to follow for such a busy airport it really runs well, nice & clean & at least everyone we interacted with with nice & friendly.

Alas, we bid farewell to Spain. First step baggage check. We got an error message at the…read moreself-check kiosk stating that we needed to see an Air France airline representative. He checked our bags but he was extremely unhappy that the kiosk directed us to him. The hubs was a little disappointed when Air France confiscated his carry on bag. In Europe some airlines have strict measurements for carrying on bags. Now let's talk about Customs...OMG...a long line maze repeat of Rome. Why you might ask? It is clearly understaffing. Only this time it was 1.5 hours. AND this is low traveling season. I can only imagine what the summer months are like. I'm greenbelt certified in business process improvement. One easy improvement would be clear delineation of where you need to go with better signage and better stanchion placement. The customs agent keep repeating the same message to each passenger. Then we got to the window, we saw there were only 2 agents. Long arduous process...

Josep Tarradellas Barcelona-El Prat Airport is a modern and busy hub that makes traveling in and…read moreout of Barcelona smooth and convenient. The terminals are spacious, clean, and filled with plenty of shops, cafés, and restaurants to enjoy while waiting for your flight. Signs are clear, and getting around is easy whether you're arriving, departing, or connecting. The atmosphere is lively yet organized, with helpful staff and good facilities like lounges, charging stations, and transport links into the city.

Building looks sleek and modern as you approach but what lies within will likely be your single…read moreworst airport check-in experience. For my British Airways flight they would not allow you to check in any earlier than 2 1/2 hours before the flight which is problematic on two fronts. First the port of Barcelona is a major hub for Cruises (that is why we were catching a flight) so arriving first thing with luggage in hand is a typical practice for passengers - so it is baffling that they would not let you access the departure lounge amenities any earlier (at best it's a poor business decision). Secondly the arrivals and check in areas are devoid of any form of said amenities (if you discount a sandwich vending machine and an ATM) and there is minimal seating and only sporadic WiFi connection available to boot. However all of this would have been a mild irritation at the end of a vacation had it not been for the completely unhelpful & rude check-in staff. When they patrolled the check-in line to demand travelers not on the next flight to leave the line I asked if there was anywhere we could go to wait to which the staff member waved a dismissive hand and grumbled "somewhere in the airport). I asked when should I return to the line she said 12:30 (it was 10:50). Given the line was moving at a snails pace we rejoined the line at 11:50, after I returned to the line it took another hour to reach the front of the line (I did get to watch one of the check-in staff rudely argue with a young mother over charging her to check her stroller. The check-in clerk at the desk we were lined up stepped out from behind the desk to announce that you can only check-in 2 1/2 hours before your flight. Following a quick exchange where I attempted to explain we'd been told to come back at 12:30, the Check-in decided it was appropriate to talk to me like a toddler and use her fingers to count back from my flight time of 4:20 and then in a raised voice, as she turned away, told us to leave (we were already in the process of gathering up our luggage).

I had a 6:30 am flight from BCN and this was the only lounge that opens at 4:30 am…read more The hotel had no food at the time I left so I was really counting on this airport lounge. It wasn't too hard to find. The line seemed a bit long for that time of morning but moved very quickly. There area several different seating areas and types of seating. It offered premade sandwiches that could be eaten cold or heated in the panini press. European breakfast meats and cheeses. A large variety of pastries and donuts. Fresh fruit, two quiches and several juice and coffee choices. Restrooms were clean. Would easily use this lounge again.

Thankful to have a place to escape on a lengthy delay or early arrival before a flight. Enjoyed…read morethe variety of seating spaces, drink options and cleanliness. The food was decent i just enjoyed a light personal charcuterie plate and champagne.

Aside from being incredibly difficult to find, the hotel within the airport (Terminal 1) is very…read moreconvenient. Unfortunately that's by far its best benefit. Disregard the note on their site that check-in is not 24h - I contacted them to confirm there's always someone at the front desk. Unfortunately they didn't respond to my question about how to find them within the airport. Assuming you're staying in between flights, you'll have to exit and then re-enter security. To find the hotel, go down to the main floor where families meet arrivals and then back through the cafe area to the back wall. To your right (after the Caixa bank) there should be a set of doors and walk way leading to a new building with the Business Center, which is where the hotel is. Our room reeked of unidentifiable food from check-in through the morning, so much so that I was worried it would permeate my hair and clothes. We were also greeted by several flies in our room. There is no duvet, only a sheet. To suffice, we pulled out a nasty blanket from the closet and laid it on the lower half of the bed. The shower door doesn't close and its lining isn't sealed tight so water leaks out, covering the entire bathroom area. The hair dryer overheats and shuts off after ~30 seconds, which means it took 20 minutes (mostly waiting time) to dry my hair. The room is actually not too tiny, even for 2 people. So if you've got a quick turn between flights, it may be worth sucking it up (and forking over the $$$). But if I had to do it again, I'd rearrange our itinerary and stay offsite.

What a crap show. The toilet without a door is basically in the middle of the room. The room…read moreflooded when we took a shower. The air didn't work and the front desk was no help. It's stupid expensive for what is basically a bad hostel. The bed made a horrible noise upon every move. Just don't.

Rude staff, poorly managed...avoid!…read more No dishes, no glasses, stale food, and when our traveling companions arrived the hostess spontaneously decided not to admit them even though we were a group and she had already admitted us.

It's free99. Can't complain. However in comparison to other lounges, this place is definitely…read morelimited. Baked goods (croissants and pastries), bread with cold cuts assortments are your food options. Drinks/ some hard liquor, wines, and sodas are available.

BEWARE OF "KEDDY BY EUROPCAR BARCELONA TERMINAL T2" Keddy by…read moreEuropcar BE CAREFUL WITH THIS AGENCY Keddy by Europcar in Terminal 2 Barcelona This agency at Barcelona Airport (T2) has rude employees, no respect for customers, and their only goal is to scam customers (with or without the company's knowledge... I still don't know...). Let me explain: - Family vacation for 1 week - We reserved the car online (SITE: VIPCARS) and offered a good price, but then when we arrived at the agency counter, in my case 30 minutes after the drop-off time, I was informed that they no longer had my car available, but that they would have to upgrade it and that I would have to pay practically double for another vehicle. Furthermore, they wanted me to take out full coverage insurance at the counters. I had also paid for full insurance on the VIPCARS website and would have to get new insurance again... After my insistence and dissatisfaction, they started telling me they wouldn't rent me any more cars and that I should contact VIPCARS, because they weren't obligated to rent me the car and even thought I was being rude. I contacted VIPCARS by phone, and they told me there was nothing they could do and that I had to figure it out... INCREDIBLE...! Unable to find a solution, I contacted another operator at the airport, SIXT, which did me the favor of getting me a car at the last minute, despite paying €530. ABUSIVE AND DISHONEST COMPANIES THAT HAVE NO RESPECT FOR CUSTOMERS AND ONLY WANT TO MAKE MONEY: BEWARE OF "KEDDY BY EUROPCAR BARCELONA TERMINAL T2"

Apparently, their employees must get a commission when they sell insurance but it seems to be…read morecommon practice everywhere and I just say no. Both pick up at 7 am and drop off went smoothly enough. My complaint is that I always reserve an European car but the "only car available" seems to always be the cheapest, junkiest Japanese like Suzuki or a Nissan Micra. To boot the one and only available at T2 was a Micra that had been scratched and dinged all over.

We flew to Barcelona with British Airways, flew home with Iberia and American Airlines orchestrated…read morethe whole thing. Got to love those codeshare confusions! We arrived at the Barcelona airport and were greeted by Mercedes. She was so pleasant and very informative. We flew from Barcelona to Madrid and the ticket agent was very rude. I don't remember the question now but she had no clue what customer service was and also did not like to speak. Worse, on the plane, everybody's sound system and video were not working. For the whole flight. From Madrid to Miami! We had been in a rush that day and I was not able to eat much for breakfast on the cruise ship we were leaving. I also did not like that food choices at the Barcelona Airport and we raced to get to the departure area in Madrid. So no time for me to eat. We were served two meals on the flight from Miami to Madrid. The first one was truly hideous. I normally pickier with my food but when I am hungry and flying, I don't really have a choice. The supposed meat I was served truly horrific. But the salad was actually fresh and the dressing was really good. The crumb cake was very tasty and fresh. Second meal was breakfasty items that I do not even remember just a few weeks later. It was just okay. I tried the red and white wines and both were definitely decent. But I am not a wine snob. They got us home safely and did not lose our luggage. That and Mercedes were the highlights of my Iberia experience.

We made the grievous error of booking a business class flight from Lisbon to Barcelona through…read moreMadrid. From the first second we arrived at the airport, Iberia continually reached new lows. They did not post a gate for checkin until less than an hour and forty minutes prior to departure. Then the gates they posted did not have any staff. Now 90 minutes from departure another passenger/victim discovered all 200 people were at the wrong check-in desks. We had to run for 5 minutes and were able to get checked in about an hour before the flight. Security was decent and we arrived at the listed gate with about 50 minutes to spare. The fun was only beginning. While standing in the free for all line, they changed the gate so we all ran to the new one. The gate agents had no clue their gate was our flight, and had no interest in helping anyone find out what was going on. Lo and behold, with less than 30 minutes before the scheduled takeoff, Ms. I don't give a crap announced that the original gate was now correct. So run to that gate and stand in another line. They then changed the flight to almost an hour delay so ciao bambino to our connecting flight to Barcelona. After standing in line for another 30 minutes, we finally boarded. Landing in Madrid after the connection had left, we went to the original Barcelona gate and asked the agent what we should do? We obviously interrupted some very important games of solitaire or tinder romances as she disdainfully waved us away to go to the help desk. So, off we went and found 3 non-functional kiosks and not one sentient being, or at least a breathing Iberia representative. We then had the brilliant idea to go to the Iberia business lounge and see if they could help us. We finally ran into someone who at least showed a modicum of interest and helpfulness and were put on standby for a flight in 3 hours. We asked about our luggage catching up to us and we received the very assuring "maybe". 30 minutes later, we both received economy seats 21 rows apart but we did not care. Flight left on time and arrived on schedule. We checked our Apple ID tags and all of our luggage was still in Madrid so off to find the lost luggage desk. After asking a half dozen people and wandering around for 30 minutes, we found it. Shockingly, there was a line of over 20 people waiting to report lost bags. The story is not over yet as we have been waiting for over 45 minutes and are only marginally closer to the two beleaguered agents. Where this nightmare will end is anyone's guess. We fly all the time and can safely say Iberia is the worst airline known to man or woman. From the complete disorganization and unhelpful attitudes, I am shocked they are not extinct. I guess when government runs an airline, there are no consequences for incompetence and they just keep gorging on the public teat. I would rather hitch hike in a two sizes too small speedo with a transparent bag of $100s around my neck than suffer through another Iberia "flight". Y'all have been warned and can only blame yourselves if you are foolish - no, stupid enough - to ever use Iberia. Caveat Emptor cannot be stressed strongly enough.

We recently rented a car here. The representative first directed us to the wrong vehicle, the key…read morewould not work . On 2nd try, he directed us to the correct location. His English was very hard to comprehend at the counter. We had to drill into questions to understand what he was saying. He explained about a credit hold for 84 euros for gas if we did not return the car with a full tank. But when we were on the road, I got a charge alert for 284 euros additional, which caused consternation. Apparently, they ALSO put on an additional 200 € hold for miscellaneous until you return the car undamaged. He did not mention this. The car was filthy outside but clean enough inside . Now the car was a new Volvo SUV and it handled very well and was a pleasure to drive . The return at the airport went well, the rep spoke excellent English and said the extra " hold" of €284 would be removed immediately . He was surprised the first rep did not explain this. So were we! One star for the pickup, 4 stars for the car and the return...

DO NOT RENT HERE THEY SCAM PEOPLE! I rented a car that was damaged and was noted on the agreement…read more Now they are trying to charge me $4000 for the same exact damage!!! They have not responded to my emails!!

Awesome hotel super close to the airport with just a quick (and free) shuttle ride that takes you…read moreto Terminal 1 or Terminal 2. After having our flight canceled, hours of waiting at the airport, a super long line to figure out rescheduling, then next steps and all the frustration that comes with a canceled flight, we were able to book for the same night and be in a clean and comfy room and super cool hotel. It's super conveniently located with all the things you need to get some rest between flights. Things like room service and breakfast buffet are available for additional cost while a complimentary shuttle is available. Pro tip, be sure to reserve right away your shuttle ride to the airport as these fill up pretty quick during certain peak times. Overall, would absolutely recommend if you need to sleep near the airport or if you miss a flight or get it canceled like we did. Clean and comfortable facilities and basic room to get a peaceful rest.

90 minutes for shuttle to hotel. Avoid this place . Called 3 times and they couldn't explain how to…read moreget to the shuttle

We arrived late and the employees seemed tired and annoyed. Perhaps it was just due to the lateness…read moreof our arrival. We were bused from our plane to the terminal where customs seemed to take forever. The airport appeared old but renovated.