These morons left a paper advertisement on my car and it rained and the fucking thing is stuck to…read moremy car. The same thing happened a week ago to a friend and they said "sorry" but obviously these dipshits are too dumb to realize that you can't just stick card stock on a car without making it glossy. When my friend called they told her to drive over and they would windex it and they would stop using these flyers. But they are lying sacks of shit.

Never ever hiring this company again. They told me they would send two people for 2 hours. Only one…read moreyoung guy came and was talking on the phone and texting the whole time. He did a terrible job. Bathrooms were still dirty. It's a three level house and he only cleaned one level, didn't bother with the kitchen. And the worst part is he tried to STEAL! I'm so pissed...never again. What a waste of money. I still had to hire another cleaning company that was 10 times better.

I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

Predatory service they charge me $480 for a so-called four hour service that only lasted three…read morehours the maids left early and did not clean when I called them to clean which was the most important the kitchen stove and fridge they started upstairs instead of in the kitchen and where most of the bathrooms were. They showed up with one extra person early at 7:22 when they were supposed to arrive at eight and they charged me for that, and I played a long it's a first time may be a big job they've got a lot to do that day. Whatever just a terrible service because of the customer service the ladies were really nice but because of their owner they were afraid to do anything and go over there time

I really hate to give a bad rating to folks who do the very hard work of cleaning homes, but I have…read moreno choice in this case. The maids arrived an hour late, which is not a huge deal, but then one of them started telling me why. She said that the client she had just left refused to pay and then gave an undeniably racist comment about the fact that the person's race had something to do with the fact that they did not pay. She literally repeated the claim after I asked for clarification out of utter shock. As someone with an interracial family, and as a decent human being, I was appalled by the comment. I honestly wanted to kick them out of my house right then and there, but she didn't even understand my outrage because of the language barrier, and her coworker had already started cleaning. But I also wanted them gone as soon as possible. It was so unfair that I was put in this position of having someone making these comments in my own home. It's a good thing my interracial family members were not there at the time, particularly the kids. Imagine your children hearing racist comments like that IN THEIR OWN HOME. I respect the heck out of people who do hard work like this, and I normally tip generously to show that appreciation, but I cannot abide racism from anyone, especially not in my home. Oh, and also they wore their shoes inside, and even upstairs! It was rainy and gross outside and they didn't have booties for their shoes or anything, they just came right in and went up to the carpeted 2nd floor with their shoes.

They dried out my kitchen after it got flooded and we're supposed to take out my cabinets to get…read morethe flooring out from under them. The guys came back got the machinery from drying it out and started to leave and I asked them when they were coming back to take the cabinets out to get the rest of the flooring and they told me to find someone else.

The team from Capitol Heights led by Mike was terrific. They responded timely, assessed the…read moredamage, cleared out flooded flooring and underfloording, cleaned up and set the high powered dryers running. I was very impressed with them.

After having family in for the holidays our house was a wreck! I scheduled an appointment and of…read morecourse "life happened"!!! Soldiers Mom was great when I had to reschedule with less than 24 hours notice due to a family emergency. Team Theresa came in an did an amazing job, listening to exactly what I needed for the appointment. She was extremely friendly and a joy to have in our home!

Edit: here's the transcript of the email since my attached pictures of the email was reported (I…read morewonder who ) and deleted. Thank you for the feedback and we apologize your expectations were not met. We would like to address your concerns as follows to make sure you better understand how we operate and why we stand out. We entered into this agreement to provide service with your husband, not sure if you read all the paperwork we made him read before he could sign them. We were actually supposed to send you another bill for that refrigerator which not only needed to be deep cleaned five times, but also we had to use so many tool to get all the dried up food and whatever brownish drippings that were almost everywhere in the refrigerator. Same thing for the oven, the tubs, and your floors looked like they had never been cleaned before. We normally charge extra for those but we did not. We also had to make last minute changes to accommodate your request, we also charge $70 for those last minute cancellations and changes as we have to get a whole new team re-assigned. Your husband signed the forms that explained the way our guarantee works, you were supposed to be present after the team was done to do the walkthrough, or utilize the guarantee within the six hours after the cleaning. Our office are on JBAB, we are very proactive when it comes to fixing our mistakes. Had you let us know of the concerns immediately, we would have made things right for you. That's what we do. We take ownership and have never had a single complaint before. About trash, again, it is very important to let the person who actually read and signed our agreement to address some of these concerns because we have never promised anyone that we will empty their outside trash bins or take the trash with us. It is your responsibility to let our team know where to leave the trash if your tote is already emptied and ready for inspection. We have to use those totes to put the trash in when we clean. We feel very strongly that we went above and beyond in providing you with the best experience unlike the movers did, who made us cancel and reschedule your appointment last minute. We hope this helps clarify how we operate. Thanks and good luck with your move. Christina. Original review: Soldier's mom was ok for cleaning but they lost major points due to their customer service. First off, I give them kudos for being flexible with military moves. We had issues with our movers that were assigned to us by the military and Soldiers mom was understanding of our situation and rescheduled us at a later time. Fast forward to after the cleaning. We were set to clear housing on Bolling AFB the next day after soldiers mom cleaned. The extra that we paid for our garage to be cleaned was only a sweep of the floor and all the dead bugs/webs on the window sill and blinds were left untouched. The window sills throughout the house and marks that were easily wiped up by some baby wipes on the floor were left on the floors. The ceiling fans had strings of dust hanging from them. I admit, my house was dirty after I had movers come through back and forth for 4 days, and had dirty spots throughout the house, which is why I hires a cleaning company to come clean. And id like to note that my refrigerator, tub, garage, etc. were in the same condition as it was when she walked through 6 days prior to the cleaning; she specifically said she had nothing else she wanted to see when she was doing the walk through and gave us a 7/10 rating. I filled out a survey internal to their company of my experience (which was sent to my email), and here's the response from Christina. the chain of events weren't really wasn't something that I would've written a negative review on but it was her response that lead me to write this review. If she wanted my husband's opinion (which apparently matters since he's the one who signed the contract) then she should've sent him the survey and not me. But seriously, save yourself the drama and headschewith this company and pay the extra $80 or so through housing. I wish I did.

Patience and Ishmael are very kind and professional! I search for a cleaning crew to clean my home…read morewithin 1 hour I received response from Patience. She was able to fit me her schedule within 2 days. She very professional and reach out with a curtesy call the day before the appointment to remind me. She also called me the day of my appointment to let me know exact time of her arrival. This company is very efficient with the response time and booking! I love the communication skills that applied and Patience so kind! A wonderful cleaning company in Fairfax Va!

Great result, very nice attitude and detail oriented work. I highly recommend them. They were…read morededicated, focused and very polite. This was a move out cleaning and the home needed extra attention in many areas. They did not stop till they finished the job, no short cuts. I will definitely hire them again. Ihspat team, thanks for the service, keep it up!

Amazing service! Quick to respond. Friendly staff. 100% recommend!!!!!…read more Forevercleaning did a great job on a deep clean of my place. They cleaned better than I could have expected or hopes. Thank you!!!

I had a last minute move out cleaning request that Forevercleaing was able to able full fill! Great…read morecustomer service with a friendly staff that does an efficient job!

These so called close Maids are scammers.I have not used them in over two years yet they will take…read moremoney from my debit card and I have to fight for a refund.Be careful check your account, they are not trustworthy.

Unfortunately, this cleaning service was not a good match for me. I loved the initial impression,…read morebut overall not satisfied with service. I thought it was cool to have two males cleaning. However, it took them over 6 hours to clean my home and they didn't even clean the entire home. I had to tell them just to stop or I would've been paying over $1000. I was very disappointed as I've had my home cleaned from top to bottom in 5 hours or less and the home was cleaned just 3 weeks prior by another service. I physically watched one guy take 1 whole hour to clean just my family room. This should have been a simple dusting of the blinds, wipe tables, fluff pillows and vacuuming of the floors. I felt that because they were being paid hourly they took their time and there was no urgency. I see the other reviews say thorough job, unfortunately it was thorough to their demise. In all the years I've had my home cleaned it should never take 8 hours (if they would have done the entire house) to clean my home.