Strategically located in the city of Bayamon, Puerto Rico. Not far from many restaurants, Walmart,…read moreSam's Club and the Science Park. If staying nearby a car probably not necessary, however, if you plan to sight see and visit old San Juan and see the Forts of Castillo San Cristóbal and Castillo San Felipe del Morro or visit some of the beautiful beaches. This hotel has a nice breakfast buffet daily and breakfast is served until 9:00am weekdays and until 10:00am weekends. They offer all day happy hour drink specials that are 2 for 1 or as we say on the mainland BOGO. A short drive away is The Big Banana Split which became my daily go to for a delicious ice cream dessert. If you're a gambler or just want to try your luck in some slot machines, right next door is Tropical Casino. Also attached to the Casino is Sazón restaurant, which we did not get to try, but their menu looked reasonable. Most of the staff that we encountered with were all pretty nice. My only gripes are 1. the housekeeping staff would say we had our do not disturb sign out when we wanted our room cleaned but it never got done and 2. when we called the front desk, no one answered the phone, and no.3 was the parking pass or card that opens the gate when you enter and exit would give us issues because they don't program it correctly. It's. It likely that we would be returning anytime soon, but I hope Hyatt Byamon fixes these minor issues for future clients.

Zero star. Im sorry I understand security is an outside contractor but I am a hotel guest and I…read morepayed the hotel and parking and I need to go in and out of the hotel. FYI, I am a a Hilton diamond member since 2013 and never experienced such a bad customer service anywhere. I'm stocked in this hotel because of business guidelines and policies. I am writing this review since I felt disrespected and humiliated and now harassed. This main issue is main parking gate key doesn't open the gate in the evenings. It works fine in the morning and doesn't work in the evening. It is interesting it shows my room number in the screen as it shows in the morning but gate doesn't open. I reported this to the front dest and replaced the key 4 times. The gate doesn't open and there are cars behind. The only option is to hit the horn which the big problem happens. Security comes and shows attitude like it's my fault it doesn't work. I asked the security if he can help which I got more attitude. He has to use his fob key to open the gate. This story is ongoing every single day I go out. No issue when ai get inside. It gets worse with more attitude and I call it now harassment. I blame hotel management for hiring contractors with obvious lack of trainings of hospitality, skillsets and respect at their front line for their hotel. Is it really happening in the US in 2025? Anything I need to do to go in and out of hotel without receiving attitude? Is there anything I am doing wrong? I look forward for comments.

We had so much fun here. The machines pay out exceptionally well. Food and drinks are free!…read more The casino was acquired by embassy suites. You will need to go through a guard checkpoint before entering the area. Tell them you're going to the casino! Parking is behind the casino in a parking garage. Make sure to take your parking ticket to the manager to have it validated. When you leave, your parking will be free. We had such an amazing time. The atmosphere is lively and they have over 100 slot machines along with a couple of tables. It's also SMOKE FREE! We were so happy that we're going back tomorrow. Highly highly recommend!

I stayed here for 3 nights the week of July 6, 2026. I upgraded to an ocean front room and due to…read morehaving a high floor it felt like I was on a cruise because I only saw water when I looked out. You had to go to your balcony and look down to see the beach and the pool area. The hotel was super bright and clean and the front desk staff checked me in quickly. My room wasn't immediately ready but I received a wristband for amenities and went to have lunch. After checking in, I changed and went to the pool bar for a couple hours. The female who worked the pool bar was excellent but the guys were so inattentive that many went a while without drinks. They were too busy watching the soccer game on TV. They were so focused on the game that numerous attempts to wave them down went unnoticed. When I arrived I checked my suit case with the bell stand. When picking up my bag it took forever. I am not sure why the bell stand is so far from where they keep the bags. The lobby bar was excellent and I spent each night there for a bit having drinks and socializing with other guests. Although the hotel was great, I feel like I was out and about in PR more and did not take full advantage of the amenities considering how much I paid for the room. Although I would absolutely stay here again, I will probably stay somewhere different next time so I am not paying for amenities I won't use.

Decided to utilize my Marriott points and booked a 6 day stay at this Marriott Hotel. When walking…read moreinto the hotel you notice how massive the lobby is and how roomy it feels. This hotel has an attached casino and it is very large with tables and digital machines. You have choices of cabana rooms or rooms overlooking the ocean. I chose the ocean view with patio. The room was very large and the bed and pillows were comfy. I really like the pillows not too fluffy, soft, or hard. The housekeepers were the best given how large the room was and how they have to deal with sand tracked into the room. They mopped everyday and ensured the tile was spotless. I also chose to use points to get the breakfast every morning and I am glad I did that breakfast if bought separate would run $40 a day, but with the selection you had would still be worth it. Everything was fresh and so good. I fell for the Puerto Rican Farina type cream of wheat and the corn type cream of wheat. I also enjoyed how the hotel had designated employees who would carry your beach chair to a spot and dig an umbrella into sand for you at no charge. If you have a rental car the hotel has covered parking and the hotel covers the parking fee included in price of room. There is a gem outside the hotel and that's the hotel gelato bar. This is the best gelato I have ever tasted. The raspberry and lemon combination I picked was heavenly. The lemon hit your taste bud joyfully and I wanted more! I could go on about the hotel but I hope the pictures capture the rest. This is a good vacation hotel to pick.

This hotel was nice the lobby was so nice and the beach was clean but the bar had no water and a…read moresmall lamp was falling of the wall

My wife and I had a wonderful time at the Embassy Suites. We stayed here for the final three nights…read moreof our Puerto Rico getaway. After spending the first half of the trip hiking and venturing out in San Juan, it was nice to go to a more remote part of the island and relax. Plus, free happy hours and breakfast...what more do you need?! I'll start with the amenities. The three levels of pools made the area feel bigger than it was. There were conventions going on while we stayed, so it was crowded, but we managed to find chairs both days. The best part was the easy access to a private beach. Plenty of seating and space for couple and families to spread out. The water is also incredible! But I recommend wearing some sort of water shoes due to seaweed and some rocks depending on where you wander. The food and service went beyond my expectations. To accommodate my wife's gluten allergy, the server at the poolside restaurant managed to secure us *baked French fries, which no one had ever done for her before. That was amazing. The burger I had at the indoor restaurant was also very good. The prices for those meals were pretty inexpensive for a hotel. As for the free items, the happy hours were pleasant. Not the biggest *wow factors, but still...it's free. The breakfasts are well worth waking up for, and as other reviewers pointed out, Jorge's omelettes were supreme. If you're a millennial like myself, stepping into this Embassy Suites is jumping back things I found fascinating as a child. There's a koi pond! And the glass indoor elevators still amaze me. Yes...the carpets and some aesthetics feel outdated. The bedroom carpets felt out of place and old, and should be removed for tile at some point. But if the 2005 vibe is the reason we could afford staying here, I'll take it! As an added bonus, across the parking lot, there are other restaurants, a bowling alley, driving range, and go carts! There's also a casino with live poker and roulette if you're feeling lucky. This resort truly has something for everyone. Make sure to order a piña colada and soak in the good vibes.

Solo fui al SPA…read more Desde que entras la experiencia empieza, el portero es muy cuidadoso con que persona entrar al sitio. Yo tenía una experiencia de masaje en la casa del árbol, ME ENCANTÓ ! Literalmente estuve desnuda en medio de la naturaleza en una casa en medio de los árboles muy privada pero con mucho por explorar, el masaje y experia de crear tu propio ingredientes es una locura. Al final de mi experiencia y de disfrutar de las actividades cómo la piscina y zona de descanso, la recepción nos regala un hermosa carta con unos brazaletes (que aún conservo). Fue espectacular gracias a todos por hacer mi experiencia tan linda. Era mi luna de miel y si me la gocé Desearía volver pero gastar $2.200USD no me lo permito ...

The Ritz-Carlton San Juan, Puerto Rico is currently closed for a major renovation project and is…read moreexpected to reopen in early to mid-2025. The renovation, which includes over $150 million in upgrades, is transforming the property into a "reimagined" resort according to News is My Business.

This is a Marriott hotel right on the beach in San Juan. There is a high resort fee but which beach…read morehotel doesn't these days. The hotel is lovely! There is plenty of seating places. I had to work in the lobby while they cleaned our room and the high tables made working easier. There is a fragrance in the lobby that irritates my allergies though. Front desk: service is hit or miss depending on who is working the front desk but all employees are professional. Arrival: we came by Uber and the staff is outside the car door ready to assist with luggage and whatever else you might have that needs to be unloaded. Bar: we received some drink vouchers. We ordered the free drink with passion fruit. Our bartender was a young man with curly hair and he made a great drink! Room: sleep quality is very good to excellent!! The hotel is always hopping and we were able to have a good night sleep. Only during our second night, did I briefly hear a neighbor slam a door, but other than that nothing. The door is very comfortable and large with plenty of seating and a nice balcony to see the ocean. We were here on work so not having a desk made work challenging but the coach really helped with the large table. It worked perfect! Mini fridge, safe, and nice Nespresso coffee machine. The room is surface clean meaning it appears clean, but if you wear white socks, they will turn black. A/C: there are some quirky setting on the A/C. If you don't put it on recirculate, the room will get hot at night. WIFI: It is hit and miss. Day 1 i had to use my phone as a hotspot to connect to a work call. Day 2 the WIFI was strong for my conference calls. Front room: nice large coach with separate TV but the window was weird and not very private but the extra sliding door helped. Bathroom: excellent lightening and vent fan in the bathroom. Very spacious. Room service: Make sure to put the sign on your door or room service can take a very long time to get to your room. After breakfast I put out the sign and I was serviced quickly within 2 hours. The first day I forgot to put out the sign and the room was not serviced until after 5pm. Pools: there is a nice pool and beach access.

Overview: I rounded up to five stars, but in reality La Concha should receive 4.5 stars. Great…read morestaff, nice rooms, but some details need improving including housekeeping and WiFi. Review is based on a four night stay. Overall, I recommend La Concha. It's a Marriott affiliate with some personality and class. Arrival: Arrived by Uber. Helpful doormen and luggage attendants. Check in: Overall good check in process. Marriott status acknowledged with a serious room upgrade to a suite. Room was not yet ready, and the receptionist gave us some free drink vouchers for the bar. Room (954): A spacious sweet. Living room included a colossal sectional, large TV, dresser, and breakfast table. The living room also included a Nespresso machine and a mini-refrigerator. Bedroom included a king bed with a bench and nightstands. One negative about this suite: lack of a desk. I was on business, and working from the sofa sectional got old fast. Bathroom: Excellent lighting. Spacious and clean shower. Bed: Decent but not great mattress. Sleep quality: Above average Patio: Nice patio with two chairs and a small table; really enjoyed drinking coffee on the patio watching the surf. WiFi: WiFi when it worked was generally fast. But I missed a video conference due to poor connectivity the day before we left. Housekeeping: Overall housekeeping was good, but the floors were not thoroughly cleaned before our arrival or during our stay. Pools and beach: Multiple pools to lounge by. Great poolside food and drink service. Nice beach (but it can be dangerous to swim at times) with typical seaweed issues. Staff: All of the hotel staff we encountered were friendly and helpful. Great staff overall! Value: Overall good value Overall common area cleanliness: Excellent Misc Tips: (1) There are many decent restaurants within walking distance. (2) There's a large grocery store called SuperMax about 1 mile away. It's worth the Uber fare to stock up on everything from alcohol to snacks (including gifts to take home, such as Puerto Rican coffee for $2.95 / 8 ounce pack

My 1,150 review is one for the books! Life this summer has been super fun and impromptu. When I…read moretell you I manifested this life, I really did. I'm a firm believer in doing right by people, loving people with all that you got, being faithful and giving them the best version of you even if they don't return it. Because when you do, it all comes back to you. Maybe not in the form of that person, but it comes back ten fold! Let people choose their ego, their ways, and their own actions become their greatest regret. When you're pure, things ALWAYS work in your favor. I am super grateful to have found the most beautiful human ever six months ago! I don't know how long he will be in my life but I'm keeping him as long as I can! He's amazing! My girlfriends say I tell all the boys that they're beautiful but he really is. He is the bougie one between us. We stayed 4 nights 5 days here at the beautiful Dorado Beach Ritz Carlton Reserve. Let's talk about the Yelp glitch. I checked in everyday only to realize it was the wrong place so beware. There is Ritz Carlton on the app but it's not this one. I think Dorado Beach at the beginning of the name throws this off. Anyway, on to this beautiful resort. If you have 2k a night to spare (for a regular room) definitely book here. Yes, two thousand dollars a night is what this beautiful resort is going for and it's worth every single penny! The younger members of our group didn't appreciate this hotel but I did! There is only a select few who can afford this place and well, I love to network so this was perfection! We met so many other couples. The families complaint was it was for couples and old people. They wanted more action so if you have younger family traveling with you this may not be the place. Honeymoon, yes! Anniversary, yes! Girls trip, yes! Couples getaway, yes! ENGAGEMENT, YES! Room: There is so much to love about this resort, let's talk about the rooms. OMG! I can't express how magical it was! I've been to quite a few resorts at 5 star hotels this summer but I can tell you this place was a little more special because it's on the beach and the plunge in the room makes it perfect for night time! ROMANTIC! I'd say this is probably the best room but also the most expensive one we've stayed at this summer. He spares no cost when it comes to me and I feel like a princess! So if you want princess treatment, this is it! Spa: Elaine was wonderful, she was my masseuse. The SPA is UNMATCHED! It's huge and it's tranquillizing. If you're balling on a budget at the very least try this spa out if you cannot afford to stay here. You will NOT regret it! They have a tree house that you can get a massage at! I opted for a traditional room, still so calm and comfortable! It smells so good! Staff: Most staff were nice but I'd honestly say they could have been nicer. These people are spending money so complaints were coming. If you're going to charge 2k a night everything should be perfect! I could totally get why the employees might be the way some of them were. Food: There is limited options on sight, luckily there are tons of options outside of the resort. COA and Positivo were two available restaurants. View is amazing and food was great! We opted to dine out every night for dinner. The HIGHLIGHT, there is a Golf Course! You already know, we love Golf! Well, I am starting to love it! And they are adding another course! I loved how pretty it was and cannot wait to come back! Now this was a luxurious peaceful vacation. Thanking God everyday for unanswered prayers! Highly recommend betting on yourself..... and coming to this hotel! Talk about a FLEX! When people take advantage of you let them, Gods in control! Redirection is Gods Devine Protection! Yes! Yes! I DO!

This is hands down the most luxurious most accommodating, beautiful resort there is. The Ritz…read moreabsolutely paid into detail, atmosphere, service, cleanliness, activities, family friendly, quiet, ect! I could go on about how you NEED to vacation here. The views and spa are stunning, the restaurants are PHENOMENAL. The service and staff know you by name, they pay attention, this is truly what it's like to be waited on hand and foot. This is a MUST in Puerto Rico.

Great hotel, very clean. Beach feels secluded and private, which is awesome! Hotel was not crowded…read moreat all during our our stay. They also have an activities center with all kinds of games and fun things to do. Would definitely return here. One brief power outage that was resolved within 30 seconds. There is construction during the week that is quite loud, but we were not at the hotel much during the day.

Stayed there in August and it was amazing. Will definitely stay there again when we return to PR…read morenext year. Perfect for families or couples. Food at the resort was amazing. Room was clean. Property was clean. Hotel staff was beyond nice and accommodating. My kids loved the pool and the bingo game we played poolside. Drinks were strong for the price. 10/10 experience. Right on the beach. Water is choppy but still very enjoyable. Stores are close by. Property is secure and safe. Can't wait to go back.

Great staff. We didn't stay long…read more Casino is smaller than what I was accustomed to seeing. It was fairly early when we arrived and it wasn't very busy and they only had one crap table going.

Fancy interior and very clean all around, elevator available, great patio restaurant open to the…read morepublic. We tried their restaurant on the patio and it had the perfect beach view. Covered so even during the bright hour of daylight I had shade as I enjoyed my meal.

Three-star quality at five-star prices…read more Be sure to read the fine print when making a reservation. This hotel runs a "20% hotel tariff" scam that gets tacked onto the bill. The only logical explanation is that this policy makes the room prices appear to cost about $200 a night less than the real charges. Otherwise, why not just raise the advertised price by 20%? There is no doubt the property is in a gorgeous location, sitting directly on the ocean. The buildings are in good condition and the staff is courteous. But, I experienced several shortfalls compared to my expectations for this price point. The suites are provided a "butler," but the available hours are 10am to 6pm. The service would be more accurately described as a concierge. Bringing coffee in the morning is not on the list of duties, nor assisting with unpacking or packing or other typical butler activities. Sending out laundry the day before my departure, I asked to have it folded so it would be easier to pack. Everything came back on hangers. My room did not receive turn-down service and fresh towels during the third night of my stay. I asked to have a car booked to the airport from the hotel. The butler got it backwards and booked it from the airport to the hotel. Good thing that I took a close look at the confirmation and noticed the routing was backwards. The breakfast restaurant, Ola, is extremely crowded in the morning with a 30 to 60 minute wait being typical in my experience. The front of the property is in a skeevy neighborhood so walking somewhere else for breakfast isn't a realistic option. It's not bad, but also not a top tier. property.

Sooo my stay at Condado Vanderbilt Hotel was great from start to finish. Check-in was quick and…read moreeasy, and my room was spotless. The spa was absolutely beautiful, and the spa staff truly made the whole day feel like an experience, not just a service. Poolside, the staff were super helpful and accommodating, which made relaxing even easier. Breakfast at Ola Ocean Front Bistro was fresh, light, and so refreshing. Overall, it was a wonderful stay and the perfect getaway. I'd definitely return!