Great travel service. Janet helped my parents fly to Vietnam and back safely and with no issues…read more Would recommend their service!

They are the worst service and personality I have ever encountered. They screwed up the ticket for…read moremy under-age sister, who was forced to shell out $2,300 for a crappy economy ticket on a last-minute flight back to the USA at the VN airport. They denied any wrongdoing and accused my mom of using a VN passport for my sister, even though she had a valid visa that they had sold her with their shady business. And my sister checked-in by visa. They disregarded the evidence that my mom presented and screamed at her like lunatics in front of everyone. They even had the nerve to call the police and lie that she was causing trouble for their business. Hệ thống phục vụ khách hàng rất tệ, vô văn hóa khi chỉ tay nạt khách, phủi bỏ trách nhiệm khi book vé sai cho khách. Kiều bào mình sợ book online không an toàn nên mới cần những dịch vụ bán vé để giúp đỡ, vậy mà làm ăn không tử tế còn cãi cùn cãi cố, tới khi đuối lý thì kiếm chuyện đổ lỗi cho khách. Muốn đổ cho khách thì bước ra khỏi máy để khách tự vô ngồi book vé luôn đi. Làm sai không 1 lời xin lỗi, cứ kì kèo gia hạn đợi giải quyết. Người nhà mình tới khiếu nại họ cố cãi cho bằng được dù nhà mình có giấy tờ bằng chứng rõ ràng, sau đó họ còn gọi cảnh sát tới đuổi đi nữa. "Tôi không giải quyết cho cô, cô muốn thì đi kiện đi." Ai đời chủ đại lý mà ăn nói vậy không mọi người, tồi tệ thật sự. Thất vọng vì thấy lòng người và trách nhiệm con người quá bạt bẽo.

My experience with Jasmine/Le's Travel "services" (or lack thereof) was nothing short of terrible,…read morefrustrating, and stressful. We had high expectations based on the assurances you provided, but everything went wrong from the moment we landed in Ho Chi Minh City. First, the $25/person charge Jasmine imposed on us to expedite our E-Visas for Vietnam was completely unnecessary, especially considering one e-visa had already been approved long before you even attempted to expedite it. I also trusted your assurance that my e-visa would be approved in time, as you claimed you had connections in customs to expedite the process. Unfortunately, this wasn't the case. When we arrived, your "agent" submitted my paperwork to customs, and after an hour of scrutiny, I was told that I should not have applied for a VISA ON ARRIVAL because I had already submitted an e-visa application that was in progress. The customs officer scolded me and said that was against their rules. Jasmine never mentioned this crucial rule to me and proceeded to still charge me an exorbitant amount for invalid visa on arrival. Had I known about it this rule, I would have never agreed to pay Jasmine for the visa on arrival since it was clearly against Vietnam's entry rules. The customs officer was extremely frustrated, and your "agent" was completely unaware of my visa situation. He received no detail information from Jasmine. He didn't know Jasmine's name/Le's Travel or that I had applied for an e-visa prior to my arrival in HCM. I was left in a highly stressful limbo in customs security for multiple hours with no clear answers. I was then presented with two unacceptable options: stay at the airport overnight in uncertainty (there was no sleeping allowed in the airport), or buy expensive return tickets back home to the US. During this entire ordeal, Jasmine or Le's Travel was completely unreachable in any way. This was the outcome after spending $275 via Zelle for your "services" that were guaranteed to ensure a smooth entry into Vietnam. Only after my boyfriend's intervention and convincing talk with customs was I finally granted entry into the country. Overall, we were lied to, misled and taken advantage of by Jasmine and her company Le's Travel. We paid for services that were poorly managed and, frankly, delivered no value. In reality Jasmine's actions could have gotten us detained and forced to be sent back to America under duress. If Jasmine had been upfront about the potential issues with my e-visa, we would have never paid for the additional services and would have postponed the trip until my legitimate e-visa was processed. This experience has left us extremely disappointed and upset.

Got our visa done here for Vietnam. Very straight forward, staff was professional. She texted me…read morewith confirmation and followed up with documents. Once she received all documents, our Visas were ready in one day. We did choose the non attached separate Visa and it was a 5-year Visa. Cost $70. Only downside is that they don't do single entry Visa, so not convenient to use if you aren't eligible for 5-year Visa.

Outstanding Office Manager & Exceptional Service from employees…read more I always have an excellent experience at Nalva's Multy Services in Baldwin Park, and a huge part of that is thanks to their outstanding Office Manager and the office team. From the moment I walked in, I am greeted with professionalism, patience, and a genuine willingness to help. The Office Manager runs the office with impressive efficiency while still making every customer feel valued and supported. All employees are incredibly knowledgeable, well-organized, and always ready to explain things clearly. Whether it's guidance on services, paperwork assistance, or simply making the process smoother, the Office Manager and employees go above and beyond. You can tell they take pride in their work and truly care about the people they serve. Nalva's Multy Services is lucky to have such a dedicated team and leader at the front desk--a perfect blend of professionalism, kindness, and expertise. I highly recommend this location to anyone who wants reliable service and a welcoming experience every time they visit!

I have called. THREE times about my belongings and have been left on hold indefinitely and hung up…read moreon. just for simply asking about arrangements to pick up my stuff. I have picture that was sent by greyhound that my stiff is there. yet the hispanic woman working there keeps acting as if she has no customer service skills. I am getting past the point of mere anger. and I am trying to do this legally. BUT I WONT BE PLAYED WITH

You can come here for all your travel need. Fast and…read moreamazing customer service. The staff here go above and beyond to help you.

Tôi đã làm dịch vụ passport ở đây, dịch vụ rất nhanh , nhân viên nhiệt tình . Rất tốtread more

I had such a great experience booking my trip through Misje! The staff was super friendly and…read morehelpful from start to finish. They really listened to what I wanted and helped me plan the perfect getaway.

This is a great place to get taxes done. Been going here for 8 years now and Julio has been…read morewonderful at truly understanding my family and our goals to help up with tax incentives and write offs. You walk in a can easily sit down in some nice comfy chairs. They offer a number of services from travel packages to Europe Hawaii and Mexico for a decent rate compared to Costco from my experience from 2 years ago. They can speak English and Spanish and I'd recommend asking for Julio as he truly is a personable and passionate person to assisting you.

Don't even come to this place go somewhere else. I called because I had a couple questions on a…read moretrip I am trying to book . The man on the phone didn't even try to help all he kept saying was "I don't know".

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

Buena Park City Hall Passport Services made getting my passport renewal and applying for my son's…read moreapplication so easy. Make an appointment online and bring your completed forms. Additionally, me and my son's photos were taken during our appointment. Darlene was so helpful and amazing- great customer service! I'm so thankful this passport service is here because renewing your passport and getting a new passport for your child can be very confusing with the forms but Buena Park City Hall Passport Services made it so easy and convenient. Thank you for offering this service!

Great service!!…read more Welcoming by hot tea, and water on a hot day. We came here last time to renew my mother-in- law passport and the process was very easy and fast. Additionally, the office opens on Saturday which is very convenient to us since we can come on our dayoff. Will recommend everyone comes here. They have a lot of services as well.

We visited LK Travel & Services in mid-2023 to apply for visas to Vietnam. Despite not having an…read moreappointment, they were able to fit us in a 15-minute slot quickly. The staff was extremely friendly and responsive to our questions regarding the visa process and what to expect. The price was reasonable too, compared to other services we had been to. Not to mention the quick turnaround time -- we received the visas within the timeframe they promised. They also followed up with us to ensure and confirm that the documents had arrived. I highly recommend them to anyone who is seeking quick visa processing with outstanding service. I would suggest making appointments to make sure there are staff to assist you and avoid wait time. They are located behind Party City, with plenty of parking and a nice pond that can entertain kids while you are in the office for paperwork.