Right on time with plenty to choose from really a premiere smoke shop right in the heart of…read moreHenrietta! No, I haven't experimented with a cigar lounge, but it looks really upscale and very signature. They even have exclusive parking for the cigar lounge VIP members. I like it a lot. I'll be back.

Good selection, knowledgeable staff, enjoyable experience and a bunch of other words to get to…read moreYelp's 85 word minimum for a review.

Large inventory and great prices. Employees are very kind and helpful. Good vibes at this place.read more

Best price in town grate service large inventory to pick from my one stop shop…read more Good sales

I have been going their for at least 20 years for cigars . Friendly and knowledgeable staff. Their…read moreselection of lower priced and premium cigars is good.

Hadn't been to Elab in about 35 years, but recently moved back to Rochester. Loved seeing this shop…read morestill going strong. It was an old fav back in the 80's. Samantha helped me out this morning and was terrific. What a great person, super knowledgeable and helpful. Exceptional service and selection. Thank you Samantha and I'll look forward to stopping by again soon!

I've been going to this store for months now the service & products never let me down. Employee is…read morealways attentive in helping me find exactly what I am looking for making the process much quicker!

I stopped in to pick up some cigars. The selection of cigars is decent, all cabinet humidors, no…read morewalk-in. They seemed to cater more to lower-end cigars but there were options across the price range. The gentleman behind the counter was very polite and threw in a free lighter (cheap Bic style). Overall I would go back, but Village Vape or Smoke in Webster is a better cigar store in general.

Well today I needed a few odds and ends. So I went to Mad Hatters . As always I must say they have…read morean excellent selection of tobacco products, cleaners, cigars etc. And the prices are fair. And I may add that the employees are very polite and respectful. Give them a try!

Mad Hatters has everything for everyone. If you need it they got it. Every staff member there is…read moreamazing.

Good selection, I'll be back again in the near future. They also have an ATM if you need cash.read more

Fantastic Products and very informative. Visited back in May purchased a variety of items and…read moreenjoyed them the entire summer and fall . Looking forward to visiting again!

great gas prices, great price on native smokes, awesome prices on cannabis with a wide variety to…read morechoose from. cheap beer and snacks too.

Needs improvement, staffing, product unreliable, rude ineffective customer service. Avoid avoid…read moreavoid