I was searching for a cigar,. A Cuban like cigar. Well, the…read moreclosest I got was to this very nice cigar factory. The gentleman was very helpful and guide me to their closest samples. He explained to me that all cigars in the shop were their own. I requested a particular type and he recommended Corojo. He offered to cut it for me. As I lit it later, I was pleased. I'll be back.

You ever go out into the frigid Rochester air to shovel, only to come in 45 minutes later…read moredesperately craving a cigar? No? That was 100% me this morning! When the (very) occasional hankering for a cigar comes my way, or I am going to a party (in the before times) where I know cigars will be appreciated, a stop at Santiago's always leaves me smiling. This place has EVERYTHING. I was first introduced to the team here at Santiago's during the Blackfriars production of Anna in the Tropics, where we had live cigar rolling for some of the evening shows. They have the expertise and a huge breadth of experience to answer your questions, and provide you with the exact celebratory smoke you're looking for. I tend to go for the alcohol infused/scented cigar options, as I am usually enjoying a cigar alongside a celebratory drink of some kind. My partner and I adore the Makers Mark cigar, and I am a sucker for anything red wine infused. They do custom bands for events, live rolling, and have nice detailed descriptions of their cigars on their website. If you are new to cigars, this is the absolute best place to dive in for the first time. Such helpful staff members with literally zero judgement, they are there to guide you along the way. They will cut for you if desired and send you on your way! They weren't open (yet) when my cigar craving hit this morning, but I am looking forward to stopping by ASAP and grabbing some goodies to enjoy here at home. Much to love to this amazing shop!

If I could leave zero stars I would! When my girlfriend and I walked in, we were not greeted at…read moreall. When I had a couple questions about products, the staff members answers were constantly I don't know or I've never heard about it! The typical stoner staff worker, long hair, didn't know anything looked like shaggy from Scooby Doo. Treated us with total disrespect even while I was talking, interrupted me to start talking to other people

Right on time with plenty to choose from really a premiere smoke shop right in the heart of…read moreHenrietta! No, I haven't experimented with a cigar lounge, but it looks really upscale and very signature. They even have exclusive parking for the cigar lounge VIP members. I like it a lot. I'll be back.

Large inventory and great prices. Employees are very kind and helpful. Good vibes at this place.read more

Best price in town grate service large inventory to pick from my one stop shop…read more Good sales

I have been going their for at least 20 years for cigars . Friendly and knowledgeable staff. Their…read moreselection of lower priced and premium cigars is good.

Hadn't been to Elab in about 35 years, but recently moved back to Rochester. Loved seeing this shop…read morestill going strong. It was an old fav back in the 80's. Samantha helped me out this morning and was terrific. What a great person, super knowledgeable and helpful. Exceptional service and selection. Thank you Samantha and I'll look forward to stopping by again soon!

I've been going to this store for months now the service & products never let me down. Employee is…read morealways attentive in helping me find exactly what I am looking for making the process much quicker!

I stopped in to pick up some cigars. The selection of cigars is decent, all cabinet humidors, no…read morewalk-in. They seemed to cater more to lower-end cigars but there were options across the price range. The gentleman behind the counter was very polite and threw in a free lighter (cheap Bic style). Overall I would go back, but Village Vape or Smoke in Webster is a better cigar store in general.

Well today I needed a few odds and ends. So I went to Mad Hatters . As always I must say they have…read morean excellent selection of tobacco products, cleaners, cigars etc. And the prices are fair. And I may add that the employees are very polite and respectful. Give them a try!

Mad Hatters has everything for everyone. If you need it they got it. Every staff member there is…read moreamazing.

Good selection, I'll be back again in the near future. They also have an ATM if you need cash.read more

Fantastic Products and very informative. Visited back in May purchased a variety of items and…read moreenjoyed them the entire summer and fall . Looking forward to visiting again!

The sunset cruise was epic and memorable!!! The staff and…read morekindness was impeccable. I would return for another Seneca Lake Boating experience.

Needs improvement, staffing, product unreliable, rude ineffective customer service. Avoid avoid…read moreavoid

Very polite customer service. Always, clean, friendly and…read moreupfront. My favorite place to get the flavors I like. It's also in a very nice neighborhood which makes the experience even more comfortable. They also have novelty items in there. Great for a quick gift for an adult friend! ​

From the owner: Village Vapes is the premier smoke and vape shop in East Rochester, New York, distinguished by our…read moreextensive selection of smoking and vaping products. We are dedicated to offering the widest range of high-quality items and flavors at the most competitive prices. Our commitment to exceptional value ensures that both newcomers and experienced enthusiasts find exactly what they need without overspending. Village Vapes is your ultimate destination for all your smoking and vaping needs, where quality and affordability come together.