Great location and great service. The salon is so cute I love how it's decorated. Easy parking was…read morea plus.

Don't partake in this business! Owner has horrible care for her customers. Don't believe anything…read morein her response to me. All lies. Update: After posting my original review, the owner provided screenshots showing that messages had been sent through the Square app. While I appreciate receiving that information, it does not change my overall experience. One point that I feel is important to clarify is that my concerns about communication began before the eyebrow incident and before the missed appointment. I reported to the front desk that I was no longer receiving appointment reminders and notifications and was told that the owner would contact me regarding the issue. To my knowledge, that never happened. The communication issue was the first problem I raised. Later, I experienced burns to both eyebrows following a waxing appointment that lasted nearly two weeks before healing. Despite these concerns, I never felt there was any meaningful effort to address the issues I had raised. The owner later explained that messages had been sent through the Square app, including a message informing me that future appointments would not be accepted. However, after I had already reported communication problems, I do not understand why there was no direct phone call or email regarding my concerns or the decision to discontinue services. In fact, on the same day that I called the salon attempting to discuss my concerns, a message was sent informing me that the salon would no longer be providing services. I fully respect a business's right to choose who they do business with. My disappointment is not that the owner made that decision. My disappointment is that the decision appears to have been made after I raised concerns about communication and my service experience, without any meaningful attempt to resolve those concerns first. Looking back, I believe the communication breakdown was the root of many of the issues that followed. Rather than addressing those concerns, the business relationship was ultimately ended. As a customer, I was left feeling dismissed rather than heard. Potential customers should be aware that if you have concerns regarding communication or your service experience, your concerns may not be addressed in the way you expect. My experience was that the relationship ended before those issues were ever meaningfully discussed or resolved.

It was my first time getting waxed and it was a Brazilian which I was really scared and anxious…read morefor. Angel was amazing she made me feel so comfortable and made it as painless as possible. She let me take a few breaks as needed and I felt very amazing after! Thank you Angel!!!

100/100 recommend Angel, she was so good and walked me through the entire process. Gave me so many…read moregood tips and made me feel so comfortable. I look forward to seeing her again Service date: Feb 13 (it's been a couple months because for my second appt back the power was out and haven't had time to go back) making my appt as we speak!

I have been coming to Ashley approximately 2 years & will continue doing so! Ashley is amazing & so…read moreis Anita! I appreciate how she takes her time and listens to what you want. On top of that, she gives helpful tips! It's s always a warm & welcoming and very clean environment I was scared to try this at first and now its been 2 years and I refuse to stop getting sugared, I have the membership & enjoy all the little perks

Been with Ash for several years now and wouldn't go to anyone else. She's a genuine and warm person…read moreand her wax job is perfection every time. Time flies by with her. She offers a monthly membership program with offers discounts on her products. Plenty of parking and her studio is private and clean. Easy to schedule appointments and text reminders.

OMGG!! Been coming to her for a minute now. She was my first waxer ever.. I remember that day, I…read morewas so scared and just terrified of how bad this going to hurt and just the idea of a random all up in my hoohaa but she made me very comfortable and assured me that it won't be too bad. She also was informative and talk me through the whole process and told me all about the aftercare. Now here I am coming in like once a month. TRULY LOVE COMING TO HER

If I could give anymore stars, I WOULD. Amazing customer service, talks you through the whole…read moreprocess. Doesn't make you feel any less than another client. Treats everyone with love and respect. I've gone to her for multiple waxing sessions. My boyfriend has recently gone to her for a facial, he enjoyed it! She educated him on some good products for himself and he has been using them. definitely recommend!

Janelle is hands down one of the best. Eyebrow artist I have encountered. She is very patient, and…read moretruly has turned my Eyebrow dreams into a reality. I came in for the first time in June, giving her my vision for my eyebrows and I came back in November, because I really wanted to try to let my eyebrows grow out( if I was rich I would come every month) and she even remembered me and remembered my goal for my eyebrows, and is continuing to help me achieve that. I honestly would not get my eyebrows done anywhere else. I just really love the experience with Janelle every single time I go and I trust her 100% with my eyebrows. I have never felt more confident thanks to her.

Amazing work!! Her style is everything I've been looking for and I'm so happy I found out she's in…read moremy area! Ive only gone with her once but Im in need of another brow clean up. Plus shes extremely sweet and made me feel so comfortable.

Taylor is a COMPLETE GEM!! I had the best experience getting waxed and felt so safe and taken care…read moreof!!! I loved the privacy of their beautiful pink-everything suite as well and the location also! Such a charming little area of Claremont, loved. I'm a huge supporter and believer in small businesses and I am looking forward to being back next month.

We have been coming here for several months and are loyal customers now to Victoria. First the…read morelocation is right in the middle of cute Claremont Village and the studio is so cute and aesthetic. It's such vibe! My teen agrees. Victoria is super gentle with her technique which make the experience as low pain as possible. My teen has super sensitive skin and Victoria handles it with ease. We once had to go to a closer to home waxing place (that's a chain) and boy was that a mistake. Painful and not as clean and spotless as this studio. We won't be doing that again.

out of town and was in need of a quick wax and ended up w an amazing lip + brow wax with Claire!!…read moreshe was so sweet and did amazing work :) will be back

I'm writing this review as I just got home from my sugaring appointment…read more I am a loyal customer and have gone to different estheticians for Brazilian sugaring here - at their old Rancho location, the new Fontana location, and my first time here at the new Rancho location. I scheduled a last minute appointment with Claire (my usual esthetician) today. But it turns out she was unavailable and Max was there. I've gotten sugared by her before and wasn't really satisfied with my service as I realized I had a few open cuts / wounds due to the pulling of sensitive, thin skin way down there. So today my service was going well, we were having a great conversation then all of sudden a sugar pull and we both went dead silent for a few minutes. I already knew something went wrong. When we were done I knew I had some cuts down there. When I got home to pee I saw it. My lips looked like it had a big, open, popped pimple in it. And around it was pink and tender, like a cut. This made it difficult to wipe. I would post a picture but due to the area it is at, I am unable to. I would like to speak to a manager regarding this issues because this isn't the first time that's happened to me.

Been seeing Casey about a year now. Always makes me feel comfortable and I appreciate her attention…read moreto detail. Her hours are convenient for my schedule. Highly recommend for all services!

Casey is great and super responsive. She's gentle and relaxed and I am a loyal customer because of…read moreher professional service and excellent work.

See Gabby for a relaxing experience. She is friendly, professional and delightful. I really look…read moreforward to her facial massage. The studio is immaculately clean, well stocked, and the background scent and sounds allow the stress to drip off you. My skin is left glowing!

My skin looks soooo sick, glowy, youthful, plump... all the good adjectives to describe how you…read morewant your skin to look and feel! My skin hasn't been the same since giving birth two years ago. I found Gabby after researching skin gurus who use DBH products. I was blown away not only by her kindness but the absolute steal of her skin coaching sessions. 6 sessions and a full supply of 6 products to use?!?! Amazing! I had 3 visits so far and my face feels like my baby's butt... Absolute perfection minus a few hormonal blemishes. Upon meeting her, Gabby feels like a friend you've know for years. She's kind, knowledgeable, listens, is passionate, has perfect skin and gives you a massage with hot stones!!! I always catch myself on the cusp of snoring because I am that relaxed. She's an hour away from me and totally worth the drive. Thanks Gabby!

Great experience and service. They are friendly and made me feel comfortable. I would definitely…read morerecommend

I was so nervous to wax my eyebrows since it's been a while, but Evelyn did such a great job. I…read moredidn't feel any pain and she got the shape perfectly