You guys- not only are the shoes/ boots gorgeous and well crafted - the drinks keep your husband…read morebusy while you shop AND the staff are next level friendly and helpful!! We have gone here several times when we visit Nashville - my husband bought me a pair of boots for my birthday and I am obsessed!! Last night we stopped by because they have scuffing at the toes- not only did the young man that helped us 5 months ago remember us and go out of his way to say hello, the girl that helped us last night was sitting on the floor hand polishing my boots!!! I can't recommend this place enough for gorgeous shoes and top notch service.

A one of a kind experience, especially for the shoe lovers out there. Walked in just to try on some…read moreboots and find my size. If you've seen this brand before you know they are expensive and to buy online is hard. We walked in to be surprised by a beautiful bar. Delicious drinks, $5 shots, live music, and of course a shopping experience of boots, hats, and bags. The bartender was not only beautiful but funny, hospitable, and just a wonderful person to spend time with. We spend an unexpected 3 hours here and all left shopping boots home. It was an amazing experience and awesome time! I would highly recommend it for your Nashville boot shopping experience!

Visited on February 22nd, no one was there. Store was closed. According to hotel, it was supposed…read moreto be open. Poor management. A little notification would be the professional thing to do. A wasted trip!

Absolutely zero customer service. We tried to be friendly and the girl seemed like we were…read morebothering her. Not even the best selection of country, Western clothing. The prices seemed a bit high as well. We won't be returning.

This is such a great place to shop for boots. This location is huge! I love the merchandise. No…read morereal assistance offered from employers. That was ok. I was able to browse and explore and that was fine. I love the way the store is set up. The boots are ororganized by size. You see one boot and behind it is the match. Boot Barn has so many colors and styles. They also have a bathroom, which is always appreciated. I love the charm of this store. They havesome great clothing and hats. They really have something for everyone.

Went in on a mission to find a pair of boots for a concert. Mission accomplished…read more The store smelt so fresh like clean leather. I mean the store was so clean you prob could eat off of the floors lol **(I do NOT recommend though)** My man, Sebastian, who is security here was able to answer ALL of my questions. I really didn't know what style I was looking for. He informed me on the various styles and the various toes (snip/square toes etc...) I've never been so intrigued by boots. He said if you want to be a "bad _____" then look at these. He pulled a beautiful pair of tall black boots off the shelf. I mean these things were beauts. I tried them on and felt like a stallion strutting through the store. He needs a raise based off this selection alone. I was sold on them. Thank you, Sebastian! Brett, assisted in ringing up my items. He was super sweet and very knowledgeable as well of boots and what's offered in their stores. He got me to sign up for the rewards program. Sign up for the emails, you'll get a 1 time offer of 15% off. The 15% off can be combined with their military, first responders, nurses etc.. discount. Easy to score a great pair of boots at an even better price with a discount. This was my first pair of real boots. Nothing wrong with the knockoffs, but everybody needs a real pair. I'll be back because there were a couple of others I need. Don't come to Nashville and not visit Boot Barn on 2nd Ave!

Ok I found this hidden gem while working for another company. Checking my rivals out I wandered in…read morelike yeah. First the welcome was like no other. A comfy couch, beautifully set up for a mall location, a bottle water later I was asked what brings me in (ok we have to step up our hello). All unique top notch quality exclusive product! Once he moved outside the mall OMG a whole new world. More launches of new brands. The proper mix of street and unique. Something for the little and the big guy. Ladies don't ever feel left out. He has that heat! T is a smart man. I stepped my game up for sure!

this shop is my favorite store in Nashville! Hands down the best selection and T and Joe are some…read moreof the nicest guys you will ever meet! If you get a chance def check this place out.

I walked Broadway and was curious about the buy 1 get 2 free gimmick, of which I am still curious ,…read morenot certain it's a hidden joke or for real. Tried on a few styles and they all looked real cute, especially seeing the ladies around the streets drunk and booted up lol Not sure how many times I would wear cowboy boots and shorts but I can see the appeal while on vacation Tempted, but no I passed on 329$ fringe boots with pointy toes

Cannot say enough great things here. After boot shopping all day the gal in here with no judgment…read moretold me the boot I need which she didnt have and she walked me to another store and had someone personally help me. This was the most helpful boot shop I have ever been into. Even though they didnt have what I needed they went above and beyond! Forever grateful! Great store!!

jackie was the best person in there!!!! she was so helpful and so sweet. we loved herread more

A solid option for cute and durable boots at varying price points and with very good sale options…read more I didn't pick any up myself but my husband grabbed a nice pair of basic brown boots and the staff was so great helping him pick out the right fit and get the right size based on how it would stretch and mold to his feet. I do like the variety they offer here tho. There are more traditional styles like the kind my husband bought, some with a bit more flair (lots of sparkles) and color, and some with a bit of whimsy and/or edge. In particular I was tempted by a pair of baby pink vinyl boots with large tulips along the sides and another pair of teal boots with Elvis style lightning bolts, both of which were on sale. Unfortunately they didn't have my perfect size and I was a little worried if they would stretch enough so I passed. But I'll definitely make a beeline here first for browsing during my next visit to Nashville!

I made an online order on June 4... it's June 18 and it still hasn't even left the ABLE warehouse…read more I didn't receive any heads-up or explanation for the delay until I reached out to customer support for an update. At one point I was told my order would ship by June 13. It didn't ship at all, and customer support once again didn't follow up to let me know. I am not sure if and when I will receive my items. Unacceptable and unnecessary.

I inadvertently purchased an ABLE product through Nordstrom. I say inadvertently because I had no…read moreidea I wasn't purchasing the item from Nordstrom itself. When I tried to return it to Nordstrom, I was told it was outside the ABLE return window and they had no authority to override the policy. They suggested I contact ABLE directly. I did and was told Nordstrom, and their system, was the problem and I should contact them. ABLE's response puts me--the customer--in the middle and makes it impossible to resolve this issue. And, after many years of excellent customer service from Nordstrom, I suspect ABLE and not Nordstrom is the problem. To be clear, I was responsible for knowing the seller of the item I purchased and their return policy. I did not; my fault. But, when I contacted them, if ABLE had confirmed their policy and graciously refused the return, I would have been unhappy but I would have respected their response and continued purchasing their products, being more careful in the future of their return policy. As it is, I will avoid their products; customer service is everything.

This is my absolute favorite boutique anywhere, not just in Nashville. They have the most unique…read moreGORGEOUS clothing, shoes and accessories and it's just totally my style. Service is always great, no pushy sales people but the staff is very helpful if you need it. Alex has been awesome to shop with on several occasions. Definitely a high end store with some high end prices to match. But if you're looking for some special pieces to add to your wardrobe and aren't afraid to drop a bit of $$$, I totally recommend. Also great location on 12 south, a nice shopping district with other stores, restaurants, cafes etc so you can make a day of your visit.

This was a super cool store but a little out of my budget. It has a cool couch for you to sit on if…read moreyou need to. I didn't really find anything here that I loved. I wish I did because I was trying to find something fun to buy! A women's store with fun items in it!