The staff at this establishment is top notch! My grandpa is a resident here currently and each and…read moreevery caretaker treats him as if he is their own family. I am continuously impressed by their patience and compassion. I would recommend Wheatfield Commons to anyone with a loved one needing memory care.

If you love your loved one "DO NOT" send them there they will be "Neglected" and probably will…read morereceive the wrong meds as well and supervisor's and Hr knows and dont care they're only there for the money

OK, this place is frustrating as all hell. It's a place where you will be lied to a lot and you…read moremust be able to be very careful and as self reliant as you can. The rooms range from apartment like ones with toilets to rooms that do not have toilets or running water. If you're getting one of them be warned. It's not private, since one must use facilities that you cannot lock while you use them. If you're a veteran, it is a lot like the service but, only a bit more private. If you're taking medications, check what they give you. I cannot stress this enough. They are often very slow and considering what they are being paid, well...they will give you your meds late or not at all and they start passing out meds at 4AM. Light sleepers will love the earl morning or late night arrival of meds. The good thing is they have a few people that try. It's not bad, considering but if you like 8 hours sleep, well fuhgett about it. It is not as depressing as it could be but again, it is what it is. None of the rooms have air conditioning, public areas do have it. They are available 24/7, meal times are OK, but dinner at 4:45? And take an hour and you're in for long waits to be served mediocre food featuring lots of dry, dry toast. Almost all food is dry, but edible. There. I'm done for now. Karma's a bitch.

Beautiful Enhanced Assisted Living . Smaller one floor community. The residents seem very happy and…read moreengaged. Great references from local families with regard to care and their experiences. Incredibly caring staff.

The staff here are fantastic! They take great care of my grandma and seem to genuinely care about…read moreher. The rooms are very pleasant with great views of the trees. My grandma enjoys the activities and is happy.

WHY CAN"T ZERO STARS BE A CHOICE? Care was deplorable. They…read moredropped my mother more than once causuing serious injuries; and made it seem like it was her fault falling even though she was wheelchairbound.. On many occasions thay ignored her needs and my sister had to call from the outside to get her help to get out the bathroom after she was ignored. She'd sit waiting for help- and even tryed to bribe staff with chocalates. It was so sad when she's go so long unattended.. I'll never understand how anyone can put their loved ones in this place!

If you decide to go to rehab here or leave a family member here. Beware of the follwing. Food is…read morenot edible most days. They will tell you you're eating in your room. You will not be taken out of room for any activities. You will get pt for an hour or less per day. You will wait up to an hour if you hit nurse button. You may not be given pillows or blankets. Thus happened 3 x, was told no lines available. Some nights yoy will have plastic pillow with no pillowcase. You may walk in and see loved one with tray across room meaning no access to water. You may see nurse call button on floor on a cord across room they can't reach. You will need to get them water and ice because pitcher will be empty. If you ask nurses any questions they will yell at you and I mean arms in the air yelling. If you get discharge papers read them, they will include signing that you will change your address, you will pay 214 a day for day 21-100. Ins stops payment on day 20! When discharged they will keep any narcotics you were prescribed but give you the rest of your meds. You will see at least 5 aides standing at nurses station pretty much all the time. You will find loved one on dirty sheets. Garbage can full. If you bring clothes upon check in they send to laundry and you may not see them again for 48 hrs. They ate short staffed and admit that so some days pt is 20 minutes and no pt on weekend, loved one will lay in bed all weekend getting weak, nurses nor aides will walk them to build strength. Don't worry about a shower because for 19 days you won't get one. Do read those discharge papers because they also ask to sign you ss check over to them. None of these papers were signed so lived one was discharged. If they were signed I believe they would not of discharged and collected 214 per day till 100 days? It's all about keeping the beds filled here and many elderly are there suffering like the one man who yelled for an hour because he had fallen. One breakfast I saw was a small sausage patty and one piece of bread that looked like toast but waa called French toast. Hard meat elderly cook never chew. Egg salad sandwich which was mostly 2 pieces of wheat bread. No boost or ensure just tiny cartons of some inedible strawberry protein drink. Be prepared to bring loved one food every day. Employees there say they won't even eat it!!! I have pictures I won't post here, I'll save that for when I contact every agency I can in addition to the 2 owners of this facility whom should both be fed this crap daily. I will say pt employees and business office all nice people. Head nurse first floor, reception 1st floor and whom ever answers phone there all need to be fired. I won't post names here. I'll save that too. Go anywhere but this place, it was beyond horrifically awful and they don't care about the elderly or upsetting them. If the aide who got rough with my mother is reading this. I'm coming after your job!!! When my mother asked..why are you being so hateful her reply was because I can be if I want, this after flipping her harshly in her bed with a broken tail bone. My mother was scared if this aide was working. You all pushed me to a point of anger that will now not stop me from putting this information everywhere it needs to go. My heart breaks for those that are still there!

Fredonia Place of Williamsville has exceeded our expectations. My mother is cared for with the…read moreutmost respect and dignity. Each member of the community from the owner to the director, nurses, med techs, recreation leaders, dining hall and maintenance staff, and reception folks, are friendly, positive, trusted, and devoted. The facility is a beautiful-all brand new with lots of natural light. The residents are served three healthy and very good meals, offering a lot of variety and choice. Activities such as art classes, live music, happy hours, and entertainment, are provided daily and well attended. We have used their modern and cozy community spaces to hold family get-togethers to make it easier for my mom and have sat out in the pretty courtyard where flowers are planted and tended to. There is also a very beautiful Chapel that is in the center of the building and used daily for spiritual reflection. The grounds are well maintained and the space inside is immaculate. Most of all, my mom's health is better than it has been in years. We attribute this to the consistent medication schedule, social environment, and individualized care. There is no more having to go out to doctor's appointments or the pharmacy since all of that is monitored by the medical staff. When we visit with mom now, we visit; we do not have to worry about all the care details that distracted us. We are so grateful to all at Fredonia Place.

Great place to be! Residents are friendly, and staff is caring. The director of the kitchen does a…read morefantastic job with the food.

Total and complete disintegration of the Solstice staff overall this last year. Margaret in the…read moreoffice is as unprofessional as anyone I have ever met. The lone shining light in the entire place is Lydia and her team at IHC who are fantastic....But in the end we moved my father out due to the Solstice team failures!!!

This by far is one of the most spectacular senior living facilities I have ever toured. The…read moreresidents seem to be very happy and extremely friendly. The staff and management are top notch. Professional, inviting and very friendly. This is where you would like to see your parents live! The premises are beautifully manicured, the dining was impressive, the apartments are very clean, and the whole ambiance is on point.

Update: Tammy contacted me personally and we had a frank and productive conversation. The take-away…read morefrom the conversation is that Tammy is dedicated to her business and willing to accept criticism and make things right. I believe that the person that represented the face of the business that day will not be the reflection of how Tammy runs her business in the future. Thank you for taking the time to discuss this with me personally. I appreciated your professionalism. I hope going forward your employees reflect the dedication you have shown.

Go elsewhere. Paid $600.00 for 4 hours of their advertised hoard clean up. Good thing for them that…read morethey charge by the hour and not by the results because the results were negligible. Have since hired other company with excellent results for $200 for 8 hours. I did contact the company and their only offer was 'Hire us again for $600 and we'll knock off $75.' They also said that someone brought garbage bags back in and dumped them. The tenant denied this allegation. This tenant deserves to receive part of his $600 back. He is older and has little money. This is appalling.