Jon from Up North Electric helped us troubleshoot an issue we were very concerned about. He was…read moreresponsive, professional, and communicated clearly throughout the process. Jon took the time to thoroughly research the issue, investigate possible causes, and help us understand our options. He went the extra mile to diagnose the problem and provide a practical, reasonable solution. His expertise, dedication, and willingness to dig into a challenging situation gave us real peace of mind. I highly recommend reaching out to him for any of your electrical needs.

From the owner: Small business rates with professional, licensed workmanship.read more

Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

Had to have some work done on a toilet and they responded quickly and had a man out right away. He…read morereplaced the seal and put in a couple of shims and all seemed well. Then I noticed some water around the base and called them again, they once again responded quickly and had a man out the next day. He found a broken bolt on the tank and replaced it. The job was done neatly, cleanly and quickly I will not hesitate to use them again if needed. They are pros!

Called Wild Pine Plumbing to Inquire about a re-pipe in my home due to CPVC pipes that are prone to…read morefailure, Shannon took my call and explained the process in detail. Wild Pine showed up on time, in a well-marked van and was respectful of my home and time. I received the estimate, and I felt the value compared to other estimates I got was fair. They did the work in a professional organized manner and felt confident in their work, wouldn't hesitate to recommend friends and family!

The outlets in the kitchen were not functioning. Bill was in between jobs and was able to make a…read moreservice call for $85 the same morning. He urged me to try to reset the GFCI outlet while he was on the phone to avoid a service call fee of $85. After making multiple attempts to reset the GFCI outlet on my own to no avail, I agreed to the $85 charge to assess the issue. Bill upon his service call was able to successfully reset the GFCI outlets and I paid the $85 service fee. The following morning Bill made a follow-up phone call to ensure the outlets were functioning. Upon learning the outlets were intermittent and needed further resetting, Bill offered to replace the two GFCI outlets that may be causing the short for $100. I was impressed that Bill made a follow-up call and offered a remedy for the non-functioning kitchen GFCI outlets at a reasonable price of $100. I hired WR Walker Electric based on the previous Yelp review posted by MJD 9/14/16. I hope you have a positive experience too. This was simply my experience.

We recommend W R Walker Electric. Bill came out on short notice and did a good job. His manner is…read moregruff, but never rude, and he knows what he's doing. We would gladly hire him again for any electrical problem.

Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

My husband and I really enjoyed working with this company. They had excellent service, were timely,…read moreand had great hands-on industry knowledge. They were able to complete the removal and install each in one day, in-between our new roof being installed. Would recommend.

After extensive research, I decided to go with Sunpath for my solar installation. I began with no…read moreknowledge of solar energy but ended up understanding the different products and their pros and cons. The owner, Chet, conducted an on-site assessment and was extremely honest and knowledgeable. Chris, the designer, was incredibly patient, explaining everything in detail and even reviewing other quotes I received, offering his candid feedback. I spoke with several leading providers in Portland, but Sunpath earned my trust through their transparency. Maggie, the project manager, was a delight and efficiently scheduled everything. The crew arrived early today and completed the installation before dawn, and I couldn't be happier! They did an outstanding job. Special thanks to Johnathan and Kordon, the lead installer, who explained everything thoroughly, and to the technician, Keven, for his excellent work. The EV charger installer they hired was amazing too, they did the installation seamlessly without any visible wires. :) Here is a breakdown of what I've installed. - (30) REC 460 wattAlpha Pure-RX, all black solar panels - (30) Enphase IQ 8X microinverters - (1) Enphase combiner panel with system production monitoring - SnapNRack roof mount racking system - Installation of Level 2 EV Charger I highly recommend Sunpath to anyone considering solar. I truly believe that with their honesty and commitment to excellence, they will continue to thrive! Thank you everyone at Sunpath for this wonderful Solar Journey!