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    Electrify America

    1.0 (1 review)
    Open Open 24 hours

    Services - Electrify America

    EV charging stations

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    The Rittenhouse Hotel - A bouquet of flowers in the lobby.

    The Rittenhouse Hotel

    (150 reviews)

    $$$

    Rittenhouse Square

    Dinner at La Croix was amazing! Excellent service and the food, from appetizers to desert and…read moreeverything in between was too shelf.

    My husband and I recently stayed at The Rittenhouse Hotel and unfortunately left very disappointed…read more Our experience started poorly when we arrived for our guaranteed 3:00 PM check-in and were told our room was not ready. The front desk offered little assistance and essentially told us there was nothing they could do. Strangely, just minutes later they were suddenly able to find us a room and offered a suite upgrade, although that room was not yet available. Around 3:30 PM we were finally given access to a room, only to discover that it smelled strongly of cigarette smoke. The couch was pulled out into a bed, drawers were left open, and the room looked as though a previous guest was still occupying it or housekeeping had not finished preparing it. The one bright spot in our experience was a very kind and attentive bellman. He immediately recognized our frustration, contacted the front desk on our behalf, and within minutes our suite upgrade was ready. What had previously seemed impossible was suddenly resolved in less than ten minutes. He was by far the most helpful member of the staff we encountered during our stay. While the suite was certainly nicer, the hotel itself feels dated. The age of the property is evident throughout the rooms, and in our opinion, it does not live up to its reputation as a five-star luxury hotel. We would rate it closer to a four-star property, perhaps even a 3.5-star experience based on the service, room quality, and overall operation. Adding to our disappointment, we dined at Lacroix and found the food to be well below what we would expect from a hotel of this caliber and price point. The delays and room issues created unnecessary stress, especially since we had dinner reservations at 4:30 PM and were already pressed for time. For the rates charged by The Rittenhouse, we expected a seamless luxury experience and received anything but. Overall, we were disappointed with both the service and the quality of the property. We will not be returning and would choose the Four Seasons for future visits to Philadelphia. At this price point, there are simply better options available.

    Electrify America - evchargingstations - Updated June 2026

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