My husband and I recently stayed at The Rittenhouse Hotel and unfortunately left very disappointed. Our experience started poorly when we arrived for our guaranteed 3:00 PM check-in and were told our room was not ready. The front desk offered little assistance and essentially told us there was nothing they could do. Strangely, just minutes later they were suddenly able to find us a room and offered a suite upgrade, although that room was not yet available. Around 3:30 PM we were finally given access to a room, only to discover that it smelled strongly of cigarette smoke. The couch was pulled out into a bed, drawers were left open, and the room looked as though a previous guest was still occupying it or housekeeping had not finished preparing it. The one bright spot in our experience was a very kind and attentive bellman. He immediately recognized our frustration, contacted the front desk on our behalf, and within minutes our suite upgrade was ready. What had previously seemed impossible was suddenly resolved in less than ten minutes. He was by far the most helpful member of the staff we encountered during our stay. While the suite was certainly nicer, the hotel itself feels dated. The age of the property is evident throughout the rooms, and in our opinion, it does not live up to its reputation as a five-star luxury hotel. We would rate it closer to a four-star property, perhaps even a 3.5-star experience based on the service, room quality, and overall operation. Adding to our disappointment, we dined at Lacroix and found the food to be well below what we would expect from a hotel of this caliber and price point. The delays and room issues created unnecessary stress, especially since we had dinner reservations at 4:30 PM and were already pressed for time. For the rates charged by The Rittenhouse, we expected a seamless luxury experience and received anything but. Overall, we were disappointed with both the service and the quality of the property. We will not be returning and would choose the Four Seasons for future visits to Philadelphia. At this price point, there are simply better options available. read more

I've stayed at The Rittenhouse many times and wanted to express how much I enjoy my stays. The staff and service are always impeccable and will always go above and beyond. Looking for a luxurious stay in a cool area of Philly, this is the place. Had the pleasure of staying on The Rittenhouse floor and it was wonderful. A game winning touchdown!!! read more

The Rittenhouse Hotel - Hotels Near Me - Philadelphia, Pennsylvania

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I made a reservation at the spa for my sisters birthday ( for 3 massages). I was told on the phone it was free parking with validation. While the spa itself was nice, and the services were just above average, what I didn't like was automatic 22% gratuity added to the bill. And then finding out the parking was not free. It was only $6 off. Crazy expensive. Additionally there were maintenance men in our locker room fixing the steam room. Uncomfortable. read more

This is a charming, high end hotel conveniently located in the heart of downtown Philly. We came for a three night stay. Check in was easy and our room was spacious and clean. The bed was roomy and comfortable and our room had a mini fridge. Decor throughout the hotel was elegant, including gorgeous crystal chandeliers in the lobby. They offered us complimentary drink tickets for the La Croix bar, which turned out to be closed for a few days. We were disappointed that we weren't able to use them at the lobby bar instead. We also asked for an evening room cleaning when we went to dinner one night, but service never came. On our departure day, they helped us with our Uber and luggage, which was appreciated. read more

Dinner at La Croix was amazing! Excellent service and the food, from appetizers to desert and everything in between was too shelf.

In early June I enjoyed my second stay at The Rittenhouse. I like the hotel because of the lovely location on Rittenhouse Square, as well as the quiet and flowered lobby without the hustle and bustle of a commercial hotel. The 1970's vibe of the architecture and décor is also appealing. On my last visit, I stayed in one of the "Luxury One-Bedroom Suites" on the "R" Floor (the top floor for the hotel rooms----there are condominiums above). My room on that prior visit was "R-8", which overlooked Rittenhouse Square. On this recent visit, I opted for one of the "Specialty Suites". Specifically, I chose the "Mary Cassatt Suite"---R-3, named after the famous Pennsylvania-born fine artist, Mary Cassatt. I wanted a larger suite because of the dining room table that was missing from R-8. On reflection, I think I will go back to staying in the Luxury One Bedrooms Suites next time. There were things about the Mary Cassatt Suite that did not please me, and I will list them here: First of all, there was no plaque on the door or wall to designate it as "The Mary Cassatt Suite". That is one of the expected perks of staying in a specialty suite. Moreover, there was absolutely ZERO references to the great painter in the room. Nothing. NADA, NADA, NADA. That makes me feel as if it was just a marketing tool to designate the Suite by the artist's name, with no thought put into the reason for the designation. I was thinking how easy it would be for Rittenhouse management to personalize the suite. For example, there are two large modern art prints in the room. Go to art.com and order two large Mary Cassatt prints and put them in the frames. Moreover, there were some coffee table books in the room on antique porcelain tea sets and the art of making tea. Go to Amazon.com and order two big coffee table picture books on the works of Mary Cassatt and place them on the coffee table in the living room and on a dresser in the bedroom. More extensive transformation could include removing that grass cloth wallpaper covering the walls and putting up a romantic floral, in the spirit of the delicate paintings of Mary Cassatt. I am aware there are some original drawings by Mary Cassatt in the bar, and I am not suggesting moving those to the room, since the display in a public space allows for a wider audience and appreciation of the works. Nonetheless, ordering a couple Cassatt prints on art.com is as easy as pie, so why not do it? There was a little glitch upon arrival at the airport. The driver that had been arranged by the Rittenhouse was NOT waiting at the foot of the escalators at baggage claim as I had been advised. I looked around everywhere and saw no one. I immediately called the Rittenhouse concierge, Sean, and he assured me the driver had just informed him via text that he was indeed at the airport. Sean kindly stayed on the phone until I met up with the driver. [The driver later admitted "he had been in the bathroom". After that initial issue, the drive from the airport proceeded smoothly, and the driver was very kind and pleasant. Upon arrival at the Rittenhouse, Sean greeted me and also helped me with detailed map directions on foot to Friday, Saturday, Sunday Restaurant, where I and my guests would be dining that evening. But I save the best for last. The Rittenhouse bellman, Victor, is kind, efficient and helpful beyond all expectations. He immediately greeted me upon arrival like an old friend even though I had only been to the hotel on one prior occasion. Seeing Victor again to experience his refined and gracious service is reason enough for me to return to the Rittenhouse! Bravo, Victor! read more

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Absolutely loved this hotel! Incredible location, staff, and amenities. It was every thing you look for in a hotel: centrally located, clean, elegant, and welcoming. Our room was sooo spacious and had a great view. Every person we encountered was over the top friendly! The library bar in the lobby had great cocktails and live music. The spa was very nice - the facial was one of the best that I have ever had. The spa facilities were clean, were modern, and very zen. Would 100% recommend and go back! read more

This hotel is a great combination of convenience and confortability. This is a historical hotel with an equally great vibe. The rooms are amazing and you have access to downtown. Once you exit the hotel everything you need is walking distance from restaruants to clubs to coffee spots. Parking is valet so that is one thing you would not have to worry about. read more

This is a great and luxurious hotel that's tight next to a park. 1. Reserve online. 2. Check in using your ID and the same credit card on file. The whole process takes less than 5 min. 3. Take an elevator to your room. 4. Someone will bring you ice, a bottle of water, and a piece of chocolate. 5. Unpack and hang our clothes using the hangers. Thete are tons of hangers in the closet. 6. Lie in bed, enjoy the view, or watch TV on the big screen. Tips: upon check in, ask for a map if you are not familiar with the area. Generally, this is a safe neighborhood, but if you are exploring around town, receptionists can tell you which areas you might want to avoid. read more

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Our first trip of 2021, and we decided to spend some time at the Rittenhouse Hotel in Philly. Can't recommend this hotel enough. From the time we made our reservation, our check in and during the length of our stay, the staff was amazing. Anyone and everyone who we interacted with, greeted us with a smiled and made us feel at home. We stayed at the Rittenhouse Hotel for 3 nights. There's a driveway with some parking at the front door of the hotel. You can leave your car here for some time, while you unload your luggage, check in. When we checked in, the hotel had upgraded us to a suite, which was really great of them. The check in process was quick and Samena at the front desk gave us a warm welcome. She went over all of the Covid safety precautions, and also the benefits that came with our reservation. A few minutes later, we were headed upstairs. Our room was on the 6th floor, room 600. it was facing the rear of the hotel, and had a view of the City, and as we found out the next day... the sunset. You walked into a fairly large living room, which had a minibar, couch, some chairs and a cafe style dining table. Through the next door, you walk into a study area, which had a desk, and a small separation for the bed. Within the room was a small hallway that had a double closet and the bathroom. The bathroom was really nice, with a tub and a separate shower, and double sinks. The entire room had smart switches, including the bathroom... and you could easily control the lights, and dim them as you liked. This was one of the features that we appreciated the most. The hotel also carries one of our favorite bath amenities (Acqua Di Parma), and one of our favorite teas (Tea Leaves Company). It also had an illy coffee machine and pods, which you could make coffee or an espresso. We also had a separate hot water kettle for tea. Our stay included a credit for breakfast, which was provided through in-room dining. Food was delivered promptly, and due to safety precautions staff doesn't enter the room, but do help make sure the food cart gets into the room. Food was hot, and everything was covered. Eggs were cooked perfectly, and the juice was fresh. When you finish, you just roll the cart outside, and call in room dining, so they can come pick up everything. It's been a while since we've stayed at a non-chain hotel, and we are so glad we chose the Rittenhouse. Wonderful stay, and we can't wait to come back again. read more

I had a wedding in Downtown Philadelphia and would be attending the Rehearsal Dinner, Wedding and Sunday Brunch so I decided to get a room for two nights at the Rittenhouse. The room I got was on the 9th floor and overlooked 20th Street, which was nice, but I would have preferred a view of Rittenhouse Square. However, the amenities in my room were great. The TV was giant and extended while the couch had a roll-out bed inside of it. There were plenty of seating areas and the large king bed I had was very comfortable. My room lacked much of a kitchen, but they did have a little section that had a coffee maker and a mini-bar. However, I was in the bride's room a couple of times and noticed she did have a full kitchen, but I suppose that was due to the fact that she stayed in a suite. The lobby here is really nice with some seating areas and close access to the hotel's Library Bar. There is also a nice Italian restaurant inside the Rittenhouse Hotel. Also, the staff here including the front desk staff, concierges and doormen are all helpful, polite and courteous. Finally, when checking in you get a few vouchers for some free drinks from the bar. Also, depending on when you check in they may have chocolate covered strawberries available, which is a nice touch. Altogether, the Rittenhouse Hotel is one of the nicest hotels in all of Philadelphia and a great place to stay for any occasion! read more

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If you have any type of handicap you we be considered to be drunk!!! One drink??? The manager is acting pitiful. Amy the bartender sucks. I have a foot drop due to a back injury and they assume I'm drunk. The price you are paying for this hotel is not worth it. Find another hotel!!! I won't give a star review but in order to post this I must. read more

BEWARE OF FALSE ADVERTISING: I went on line to place a reservation the site lets you book a second night at half price. Fantastic deal NOT The offer shows one price until you click on payments and then the price has increased by half. I spoke with management to resolve the issue. What I received was lip service without a resolution. Consequently we have booked in a boutique hotel read more

This was one of the worst experiences we have had in a hotel. The room was well laid out. The shower had black mold on the grout. Both bathroom vents were so dirty that dirt and lint were hanging off of them. Restaurants were both closed leaving only The Library for 2 days. Drinks arrived one hour after ordering. The food was inedible. Seating was a sofa in a hall. The third night, LaCroix opened and the food was extremely overpriced and servings were ridiculously small with no consideration of nutrition. I ordered Quail with Brusse Sprouts. This consisted of less than 3 ounces of meat and 6 leaves pulled from a single Brussels Sprout. Breakfast each day at La Croix was good and he young woman that waited on us was professional. She pad attention to details. On her day off, the man that waited on us got the orders wrong, disappeared for extended periods, and was very inconsistent. We will not return. read more

I have stayed at Rittenhouse three times now. Each experience just gets better and better. This is first class hospitality. The facility is wonderfully located, but the staff truly completes the experience read more

An excellent hotel with very helpful staff, I enjoyed my stay. They had a good concierge that gave me a map and I was able to visit much of Philly. They take all major credit cards, I think, and the restaurant has fantastic food like steaks and fish dishes that are generous size portions. It is near some of the famous history sites and shopping. I enjoyed my stay immensely. read more

Service - 5/5 Room - 5/5 Location - 5/5 Amenities - 5/5 Cleanliness - 1/5 Visited with the family for my daughters first trip to Philly. We loved everything about the hotel, the staff was wonderful. Great amenities! Amazing location! Our trip really was quite memorable, and our stay was on track to be 5/5. Unfortunately, on our last day there we found a bunch of stains on the inside of the comforter. Turns out we had been sleeping in these without realizing, for our whole stay . We had noticed stains on some of the towels in the room intermittently, but there were some other clean ones, so we just used those. They really need to address these laundering issues. It left a (pardon the pun) stain on what was otherwise an incredible trip! We would def give the hotel another chance, hopefully they can fix these laundry issues by then. read more

This review is specifically for the afternoon tea. I had been having a rough past few weeks and my husband surprised me by making reservations here for afternoon tea (hadn't had it for the past few months, since I moved to Philly from D.C.). Bonus: it was one year since my now husband proposed to me :) The place settings were beautiful and cozy and the music, softly played all my favs from the Sound of Music. (I secretly lost it at edelweiss, such a beautiful song). The harpist was a dream. I also must say the service was impeccable from the minute you step in to coat check until you leave. Servers were very attentive and knowledgeable. We got the $55 package which came with the sweet and savory tea bites and cakes platter, a glass of wine and your choice of tea in your own teapot. What I was unused to and was quite pleasantly surprised by was the "sharing" option where for $20 more you could get another tea/teapot. I am definitely used to just having to pay double price. Honestly, I loved all the little sandwiches and the scones (and accompanying spreads) were amazing but I didn't much care for any of the desserts except maybe the little fig one. I think I might have enjoyed them more if they were chilled. Not sure. Also when the server came to explain what was on all the platters, she only spoke about the scones and savory stuff and didn't mention anything about the desserts...I mean some were obviously chocolate but since they were so thorough with the rest why not? Also we opted for the sharing option because I am used to 2 of everything being brought on the platters anyway but maybe next time we might just pay double because there was only one of everything so difficult for both of us to try everything. read more

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Stayed here once years ago and it was beautiful! Nice restaurants and shops near by and walk around the square.

On Saturday March 6th, I drove down to Philadelphia from New York to have a last-minute date with a friend.  I normally don't stay at high end hotels.  But I knew the Rittenhouse Hotel had superior standards for cleanliness.  That's important during this time. I booked the room on Hotel Tonight, an app that does not give refunds. As I rolled into town, my date texted me that she thought she had a fever and was afraid she had Covid. My reason for going to Philadelphia was lost. I pulled into your driveway and was greeted by Seamus, the most charming man in Philadelphia.  I was angry.  I was heart broken.  I wanted a refund on my room and to go back to New York. Danielle began work on my refund. As I stood outside waiting for Danielle, Seamus and I talked.  He pointed out all of the things to do in Rittenhouse Square.  He uttered a phrase that became my mantra for the weekend "Mr. Kelly, you're already here." Danielle and Hotel Tonight issued me a full refund. 10 minutes later, Seamus's advice sunk in.  "Mr. Kelly, you're already here."  I rebooked the room. Between Seamus and Danielle's travel advice and the cleanliness and quality of room 704, I stayed not just one night but two! Special shout out to John in room service and the library bar for maintaining such charm (and his ability to remember names).  John at the door also was very kind!  And Danielle's partner at the front desk was also amazing and helpful! Please accept my best wishes and gratitude.  You have assembled a great team. read more

*This review is for the spa* Working retail really sucks the life outta you! After holiday season and working 2! Not 1 BUT 2! 50 hr work weeks back to back, I told myself that I deserved a treat! And what better way to treat yourself than with a spa day! Spa: Every inch of the spa was clean and very modern. Once you've checked in, The girl from the front desk gives you a tour of the whole spa, which is helpful! They have a relaxation room (tea and water is provided) Sauna, Steam room, Gym and a pool. They give you a locker ( more spacious than I expected) and you can make up your own 4 digit code which is nice! The robes are very warm and plush. They also give you slides which came in handy since I forgot to pack some for the pool. The women locker room is very nice, they provide you with everything you need! Hairdryer, brush, comb, deodorant, razors, you literally just have to bring yourself and a bathing suit. *Also, This is my first real spa experience. I usually go to Hand and Stone for a massage, which I never really enjoyed but w/e it did the job. Why pay $150 for H&S when you can pay the same price for a more relaxing and luxurious experience.* General Service: All the staff members I encountered were very nice and accommodating. Atmosphere: It felt very luxurious, staff and guests were all very quiet which I appreciated. The Relaxation room was my favorite part! The lighting was perfect and there was enough space for multiple people to really relax and stretch out. Massage: I had the 60 min "The Rittenhouse" massage. Colleen was great! Ive had a massage by a women before and usually it makes me very tense, but I was so calmed and relaxed that I would definitely book with her again! Pro Tip: They let you stay as long as you'd like. My massage was at 1:00, I arrived at 12 to check in, used the gym, I swam in the pool and relaxed before my appointment. It wasn't busy the day I was there which was perfect! After my massage I spent almost another 2 hours taking my sweet ole time just relaxing. Sat in the steam room for a bit, showered, did my hair, makeup, etc! I definitely recommend The Spa at The Rittenhouse!! I will be returning very soon! read more

The Rittenhouse Hotel - Relaxation Room - Hotels Near Me - Philadelphia, Pennsylvania

Took over 40 minutes to bring us our car from valet after we (5 of us) spent a full day at the spa. Every single person we encountered told us they had just started their shift so they didn't know what was going on. The cashier's excuse was that she was a new employee. Finally, someone came out and told us that they couldn't find our car. WTF. Who was going to tell us and when were they going to tell us? Turns out the guy who parked our car went home and apparently he didn't tell anyone where our car was. The other valet here was a complete jerk. Incredibly rude. When they finally found our car, he looks at me and says, "Is that your car? You're welcome." THE AUDACITY. After we waited well over 40 minutes and no one told us there was any problem until we started asking. I hate to say it, but this man should be fired or, fine (it's the holidays) sent to customer service training. The spa was good, but the appointments ran very behind. Website says to arrive an hour early. We got there 15-30 minutes early and the place was just opening up. Facial started 20 minutes late. Mani/pedi at least 30 minutes late, which then pushed back other appointments. I ended up just getting a polish change instead of a manicure so we wouldn't run further behind as my sister was set to get a mani/pedi after me. We also ordered food at the spa. A nice gentleman took our order at 10:00 am and told us it would take 15 minutes, but 45 minutes later, it hadn't arrived. When I followed up, the man came back and told us that it turns out the kitchen didn't open until 11:00 am so he was going to make sure our order went in first. Too bad my next spa appointment was at 11:15. Why wouldn't anyone tell us?! The food was also extremely expensive ($30 for a burger!) and really not at all worth it, although the salmon was decent. The spa receptionist was nice as was Dede, the spa attendant. Gina and Nikki in the spa nail salon were great. And Ashley, the manager who finally helped us in the end was also great. In the end, we were refunded the food, the parking, and TBD a discount on the spa considering how un-relaxed we were by the end of our spa day. Do better, Rittenhouse. read more

About as perfect as a hotel stay can get. I had a lovely, spacious, clean room and extremely friendly service. The boutique shop on site was a bit of a letdown as the selection was very limited. My room was missing a remote and they had one delivered to me in less than five minutes. The location is perfect. read more

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Used my AMEX Platinum at this hotel to take advantage of all the perks. Everyone was beyond kind and courteous during our stay. We stayed in a one bedroom corner suite on the Rittenhouse floor. The room was beautiful with spectacular views. Also, had drinks at the Library Bar. Nice vibes! The location was unmatched, and it was an overall positive experience. Would definitely stay here again when in Philadelphia. read more

Five stars in every way. Stunning and large rooms with all the amenities and comforts you'd expect

We stayed at this amazing hotel for a wedding. A five star experience. Not only were our accommodations spectacular but their Spa's services with Nicolas went above and beyond my expectation. He deserves much recognition for how he is managing the Spa. read more

April 9, 2016, a day that I will forever remember. The Rittenhouse Hotel and the Lacroix Restaurant in The Rittenhouse Square area of downtown Philadelphia were an extraordinary backdrop for a special moment in my life ... My Wedding Day! The Rittenhouse Hotel, situated directly across from Rittenhouse Square, and Lacroix Restaurant with Lily's Cafe and the La Serre private dining space provided us with the wonderfully ideal, intimate, elegant and organic setting for our wedding. 5+ Stars for Sylvain Briens, Food and Beverage Director for Lacroix. From Day One upon when Sylvain walked us through the hotel lobby, lounges, and the various areas within the restaurant, he was not only the consummate professional but also very charming, personable and witty. Sylvain's attention to detail was also second to none and certainly solidified our decision to make this the perfect setting for our special day. Aside from the obvious visual beauty of the hotel and restaurant, it was comforting knowing that everything, including all the little details, would be taken care of with ease and elegance. Equally as impressive was the way in which he and his staff accommodated our guests treating them with the same level of importance as we were given as the bride and groom. So, who expects a snowflake-laden day to pop-up on the second weekend in April? Well at least not me, however the atmosphere of The Rittenhouse was so wonderful that the snow was an afterthought as it was sunny in my head and heart. The pre-wedding cocktail hour was held in Lily's Cafe, the same space where the nuptuials were exchanged, was quite splendid with several hors d'oeuvres ... tuna tartare, short ribs rillette, heart of palm tempura with aioli and crab complimented by an open bar of wine, champagne and cocktails. The hors d' oeuvres received rave reviews from all the guests as they nibbled and mingled prior to the ceremony. My vision for the decor played out perfectly as my wedding planner, Tonia Adleta of Aribella Events, brought all the decorative elements together in such an organic, intimate and luxurious way. Our dinner reception was held in La Serre, an intimate private dining space with a long wooden table with seating up to 18, adorned with cream and green florals and accented by beaded candles. The chairs were upholstered in a forest green velour which enhanced the overall natural feel for this quaint environment. It was just the touch that we were looking for to complete the picturesque French country setting. The servers were very precise, executing their skills masterfully like a choreographed performance, attending to each of the guests' requests and needs. Dinner was exquisite ... a true compliment to the setting with traditional starters of either Caesar Salad or Shrimp Cocktail followed by expertly prepared and plated selections of Butter Poached Lobster, Filet Mignon, Green Circle Chicken, or English Pea Risotto. Some of the main selections change seasonally depending on when you hold your event, just one of the finer details that Sylvain discussed with us as we built the menu for the evening. Dessert was artistic and yummy choices between a Chocolate, Salted Caramel, Hazelnut and Mango delicacy or Pavlova with Grapefruit, Pistachio and Honey. We told our guests that hopefully they saved room as last but not least was the wedding cake ... baked by Sweet T's Bakery in Haddonfield, NJ ... a gorgeous naked triple-layered cake champagne vanilla with salted caramel and blueberry velvet adorned with fresh florals and drenched with strawberries and blueberries. The wait staff also gracefully handled serving all of the slices of cake to our guests after we cut the cake and shared our first slice. If you are planning a mid luxe wedding in Philadelphia and want exceptional customer service, attention to detail and a setting with a multitude of beauty, style and elegance, Lacroix restaurant in the The Rittenhouse hotel is the place. read more

The Rittenhouse Hotel - Wedding ceremony venue at La Serre looking onto Rittenhouse Square park.. Photo Courtesy of Ashley Gerrity Photography - Hotels Near Me - Philadelphia, Pennsylvania

Well we stayed in the Executive Suite City View. The room was no better then a Marriott room (Marriott is wonderful, I only say that because this is a 5 star hotel) however amenities the hotel has to offer is A1! There was no microwave in the room. However room service was nice enough to heat up our food. The fridge was only big enough for the mini bar options, not to actually put food in (I'm sure that was done on purpose). The room was definitely clean, however there were cracks in our bathroom floor by the toilet. We paid 640 for the suite and based on the size and room itself it wasn't' worth it. However, it's definitely a nice hotel. They only have valet parking, which was nice. read more

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Rittenhouse takes the cake as the best hotel experience I've ever had. To say they outperformed would be an understatement. All I can say is it's clear that they value their reputation, and they certainly lived up to it. I stayed here for my annnjversary via AMEX fhr, which comes with an upgrade. The upgrade I got however, was 4-5 levels above the room I initially had. The room looked like a luxury apartment on the upper east side of Manhattan and was absolutely huge. Fully equipped with dining room living room, kitchen, two bathrooms, bedroom suite and floor to ceiling windows. The most beautiful room I've ever seen. Later that evening, they even sent a complementary bottle of champagne and chocolate covered strawberries to the room with a happy anniversary note. #nailedit The hotel itself has a classic feel with modern touches. The service is a reminder to days (before my time) when hotels went above and beyond to provide a personal experience for guests. From the check-in when the room wasn't ready and they took our bags and personally escorted us to brunch, to the remembering of your name by all the staff, this is the gold standard for what a hotel experience should be. read more

The Rittenhouse Hotel - Hotels Near Me - Philadelphia, Pennsylvania

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Did not expect a lot, but was pleasantly surprised. All the staff was extremely attentive, welcoming, and warm. Our suite was spacious with a separate sleeping area and living area, which was very nice. We loved the toiletries as it reminded us of staying in plush Spain hotel. It had a bathtub separate from a shower which was also very nice. They have a beautiful pool with sauna/steam room and toiletries which included shampoos, hair conditioners, body gels, individual shavers, shaving creams, body lotions and hair dryers. Suggestion: 1. Include bags for swimming trunks and other wet clothing. 2. Include 4 hair curlers to beautify hair. We also enjoyed a nice touch of apple display for all guests and enjoyed some fresh apples and strawberries in chocolates. Thank you. Everything was wonderful! Thank you! read more

Took my Daughter and girlfriend to this hotel for a weekend. I booked two clean, and well placed, comfortable suites at a very reasonable rate. The hotel staff were kind, attentive and friendly. Even though we had the teeniest hic-up with house keeping - the manger Alicia Rodrigues was so professional and accommodating that it was forgotten in seconds. They have an amazing bar and a wonderful breakfast room on the morning. This is a lovely, professional and sleek cool place to spend a break whilst visiting the center of Philly. The staff are some of the kindest people I've met. Highly recommended. Thanks for making our stay so great!. read more

Amazing Hotel, love the service and the food. Although the atmosphere very formal, but it's just feel home when you stay here. Family friendly and animals friendly. You can also enjoy the residential condos that available beside the hotel. Definitely recommend it if you are visiting the city, very close to a lot of places and restaurants. read more

What a beautiful hotel! I was fortunate enough to stay briefly in a lovely suite overlooking Rittenhouse Square. Our suite had two separate rooms and yes, two bathrooms (well one was a half bath). The suite was appointed with lots of soild wood furniture and was tastefully decorated in a traditional upscale manner. The bed was very comfortable and the hotel provides terrycloth robes, bedroom slippers, and an unmbrella if you are unfortunate enough to need it. The service at the hotel is excellent and we enjoyed chocolate covered strawberries and lemony sugar cookies at check-in. Our housekeeper, Susanna (I think?) also did a great job cleaning our room and turning down our bed at night. When we needed our car at the end of our trip, it was ready and waiting for us by the time we made it to the lobby. The location and service at the Rittenhouse is fabulous. Would I stay here again? Absolutely! read more

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Where do I start? This is one of the best hotels I have ever stayed at. In fact, I think it's my favorite hotel of all time. I went once with my girlfriend. We were treated like royalty. We had such an amazing experience we went back again on a trip with my parents. They loved it too. Their rooms are large and have a charming classic American style. Both times, we had a room viewing the park, which was beautiful in the morning when we were enjoying breakfast in our room (their room service is prompt and delicious). The service in this hotel is impeccable. From arrival to departure you feel so comfortable and welcomed. Upon arrival we were given a voucher for a couple glasses of champagne at the library bar, which was such a nice gesture. Right when we got to our room, we were greeted by a staff member with complimentary nuts and fiji water. As you can see, the pampering continued. We tried the afternoon tea, which was one of the best I have ever had. The service at the tea room and the set up was flawless. At checkout, they had a tray full of chocolate covered strawberries and fresh baked cookies. It made it hard to leave! When we were ready to leave, the door man arranged the hotel car (a beautiful jaguar) to take us to the train station. Thank you to everyone at the Rittenhouse for making both our stays so memorable. You are the premiere hotel in Philadelphia, the city of brotherly love. We will be back! read more

The Rittenhouse Hotel - afternoon tea - Hotels Near Me - Philadelphia, Pennsylvania

My new husband and I stayed here for the first few days of our honeymoon - what a glorious and luxurious way to start our married life! It was the perfect place to rest and celebrate after we were married on Rittenhouse Square. My mother-in-law gifted us a few nights at the hotel since we were having our wedding reception at the delicious La Croix restaurant. When the hotel manager found out it was our honeymoon, they upgraded us to the most beautiful suite looking over Rittenhouse Square. Everything about the experience - the celebratory champagne from the manager, the luxury bed and bedding, the lavish marble bathroom, the attentiveness of the staff - all made it an experience we will remember fondly for the rest of our lives! If you want a memorable and luxurious stay in Philadelphia, book your stay at The Rittenhouse Hotel. read more

We have now stayed at the Rittenhouse Hotel twice, one 4-night stay, and a second 2-night stay. During both stays we were on the "R" floor, newly renovated, and technically the "unlucky" 13th floor of the building. (we are not superstitious!) On our first stay, we dined in Lacroix Restaurant for dinner, and on the second stay we had brunch on Father's Day. Both meals were top notch, and we had two friends with us for the brunch. They commented that "this is the flashiest hotel we've ever been in." We really like it here, and the people are very attentive to the needs and wishes of guests. My other half used the spa every day. The hotel gets a score of 95/100 from us, and I'll leave it at that, plus a good collections of photos I shot on the afternoon of Father's Day, 19 June 2016. One DEFINITE negative is that nearly every electrical outlet is taken up by hotel stuff. There were two free in the bathroom and two in the bedroom; NONE at the desk. Where would you prefer to set up your laptop and iPhone and such?? read more

The Rittenhouse Hotel - Our dogs, Poppin' Fresh & Waggy, Brussels Griffons, in the elevator - Hotels Near Me - Philadelphia, Pennsylvania

With great hotels, it's the small details that make the difference, and the Rittenhouse Hotel has certainly succeeded. From the first person to greet you to check-in and throughout your entire stay the staff at the Rittenhouse Hotel exemplify excellent service and professionalism. As for the facilities, they are first rate. The rooms are extremely spacious, and thanks to the unique architecture, most have views of Rittenhouse Square. The bathroom has a separate tub and oversized glass shower. Toiletries are from Aromatherapy, and the bed was very comfortable. The meeting rooms at the hotel are also very comfortable, and we made good use of them during our stay. The location couldn't be any more central or better, but you should definitely check out Lacroix. I've had both brunch and dinner there, and it is consistently one of the best restaurants in Philly. I also got a great rate at $249/night, so why would anyone stay at a Marriott or Hilton at the same price? Highly recommended! read more

needs to be redone. clean. comfortable. some service great. some really not. too expensive for what it is now

Absolutely amazing hotel. Gorgeous building and rooms. Everyone here goes above and beyond to make sure you have a perfect stay and have everything you need. Maria the concierge knew that it was my birthday and had chocolate covered strawberries and champagne waiting in the room! So thoughtful and sweet. Victor another team member also was always so welcoming whenever we came in or out and got us an umbrella because he knew it might rain later (which it did!). I also forgot to write our name and room number on the room service order for breakfast in the morning, but they managed to figure out it was ours and got us the breakfast we ordered. Another team member Rueben who brought our breakfast up even brought us some congratulatory fruit and drinks when we shared some good news we just found out with him. I could go on even more about how wonderful everything was. Highly recommend for a beautiful stay! read more

Although I did not stay here as a guest(I came for tea service), every single employee I encountered was no less than pleasant. From the doorman to the tea room, they all have great customer service skills. For example, there was a guest while I was there that came to the check in desk looking for a lost item. It turns out the employees were able to call lost and found and discover it had already made its way back to his room after being found in a common area by another guest. Every guest was greeted by name and while I waited for tea service, no less than 3 guests called the desk to lengthen their stay. Its very easy to see why; I probably would too! read more