Justin was kind, knowledgeable and professional! We need…read moremore like him! I would recommend him without reservation. He reviewed all of the warranty options and helped us select the best option for our circumstances. We felt that he was honest and fair. We really appreciated his professionalism for this major home purchase.

awesome service at the Hixson Tennessee location go see them for any of your furniture or appliance…read moreneeds. Ask for Sandra she'll take good care of you.

Late review that was lost in my edits from 2020. I…read morepurchased kitchen cabinets from home Depot and today I tried to return the pieces of extra trim that were not used. Since I purchase these through a contractor I did not have a receipt nor did I have any knowledge of which home Depot they were ordered from, however I did have an order number from home Depot. I went to my nearest home Depot , Northgate, which is 20 minutes away from my home only to be told that I could not return the five pieces of trim because they were not ordered from that specific home Depot and asked me to drive about 45 minutes to a home Depot that is out of my way. I asked to speak to a manager to see if there was any way that he can make an exception because I just drove 20 minutes and did not want to drive another 45 minutes to a home Depot out of of the way. I asked to speak to a manager however the customer service was hesitant to call them. The assistant manager Noah came after a few minutes I explained my situation and gave him my order number. he said that he found the order but could not refund my money because it was not purchased at that specific store. I don't understand how home Depot could pride themselves on customer service when they are refusing to refund something that was purchased from their company and then asking their customers to go out of their way and spend more time and money during the pandemic. I purchased from HD because of the fair prices and customer service, but on this day I was disappointed to say the least. I have met the store manager before this incident and I believe he would have made an exception in this case not only because it's the right thing to do but because I believe he would have remembered me when I advise him of one of his employees spitting on the exit floor of the store exit threshold while the employee was counting the people exiting next to the line of people waiting to enter. I haven't had an issue with this location since this incident and continue to visit.

Recently went in the order a screen door. Sam was very helpful, professional, and personal. .read more

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

The service was great. They fixed my phone while I waited. I had no down time at all. I will use…read morethem again.

I had a laptop problem which was diagnosed and fixed on the spot and at a very reasonable price.read more

furniture looks cheap and not going back for anything. We have higher standards than that.read more

My wife and I were searching for a new kitchen table when we stumbled upon E F Brannon and wow am I…read moreglad we did! These were the nicest, most friendly and upfront people to work with. They helped us find a table that was just right for us and after talking with them, they threw in extra chair seats they had on hand to help with any future messes/replacements. Janet was such a great help and made the whole experience wonderful! We'll definitely be back for any furniture needs down the road

It is closed. Gunbarrel location is closest to Chat. Very disappointed that I drove all the way…read moreout here because yelp said it was open.

#StopAsianHate I was…read morein the Best Buy store in Hixson Tennessee today trying to return a projector. An employee Leevi helped me but told me that there's a restocking fee. I was not informed about the restocking fee when I made the purchase. Then a manager Christy came over and told me that there was nothing she could do for me. She said that I should have signed for the restocking fee twice before I made the purchase. But this was an online order for in-store pick up so I wasn't aware or have any knowledge of the restocking fee policy. After a few minutes, that manger told me that the restocking fee policy would have been on my order confirmation email. I showed her the email but there was no restocking fee stated. Then she told me again that there was nothing she can do for me and if I wanted to have all my restocking fees waived, I would have to buy the totaltech membership for $199.99. I felt that I was treated differently due to my Asian descent and I let the manager know that. She then said: "you're pulling the race card?" And: "you can get out the store now." When she called 911, she gave a description of me as an Asian man. She told the operator that I may have a weapon. I was in shorts and tshirt so you can clearly see that I don't have any weapons on me. I was a police officer in Virginia so I know you can't just throw me out of the store because you don't want to help me due to my race. The manager told the officers to ban me from this store. I didn't threaten anyone nor have any weapons on me. This is discrimination to the next level. If Best Buy is OK with this behavior then just let me know so my family and I can shop somewhere else where we don't get treated differently due to our race.

Contacted Vac-Central for replacement parts for my existing system. Mr. Goggans was extremely…read morehelpful and had all three items I was needing. super nice and knowledgeable regarding the systems. Highly recommend!

Awesome service. Stuart took his time and made sure all Vac system was 100% before leaving. He's…read moreour go to Vac guy from now on.

Lowe's must think their customers are bodybuilders or robots. I had to wrestle 14 bags of 50lb sand…read moreonto a cart, push it across the parking lot, and then somehow load it into my truck--all by myself. Not a single employee offered help. The cart wobbled like it was about to implode the whole time. If your idea of customer service is "good luck, human," congratulations, Lowe's--you nailed it

The person at customer service was extremely rude when she answered the phone and then immediately…read morehung up when she told me to hold for a moment. I called the appliance center at least three times on a 12 hr period... it just rang and rang and rang. No one ever answered, but that was preferable to having to deal with that rude customer service person. Very gruff. Staff should be trained better. Beautiful selection in the garden center and the store is generally neat and clean and has some great products. Some of the employees, especially some of the older ones, are extremely friendly and helpful.

I am writing this review due to the lack of communication and the unresolved reimbursement issue…read morewith Rustic Woodworx regarding my custom mudroom cabinetry, delivered on August 30. Upon delivery, the cabinets had visible paint damage through the shrink wrap, which was the only packaging used. The truck driver, Eric Wilhite, who was hired by Rustic Woodworx, helped open the wrap, inspect the damage, and arranged a video call with Randy Hamblen. During that call, Randy agreed that I should obtain bids from local painters and that Rustic would reimburse the repaint cost. After the call, I also sent Randy detailed photos of all paint-damaged areas. I received multiple quotes and informed Randy that the lowest bid was $800, which he approved. After the work was completed, I sent photos of the paint preparation, paint work, and the proof of payment to the painter to Randy on September 7. On September 12, Randy responded: "Good afternoon, did the painter provide any kind of detailed invoice? The insurance company is asking for one. Trying to get this expedited for you. Thank you for your patience." I provided the requested detailed invoice on September 15. Since then, I have reached out repeatedly--via text messages on Sept 20, Sept 27, Oct 9, Nov 17, and Nov 24--and left multiple voicemails, as he is not answering my phone calls. My wife also attempted to contact Janet Hamblen without success. We have not received a single reply from Rustic Woodworx since September 12. It has now been several months, and despite our efforts to resolve this matter patiently, Rustic Woodworx has not followed through on the agreed reimbursement or provided any update. I am disappointed by the lack of communication and accountability. I hope this review prompts the company to finally respond and resolve this outstanding issue.

I've been searching for the perfect cooler addition for my back deck, and Rustic Woodworx…read moreabsolutely delivered. The cooler they built is not only gorgeous to look at, it's functional and meticulously thought-out. I'd recommend working with this team 10 times over!

I called for service. My side by side refrigerator Freezer wasn't freezing correctly. An agent…read morecame out. He did Nothing. He told me that it would cost 900 or more to fix my refrigerator because it's a Samsung with a motherboard. He only had a few minutes because he had a Dr's appointment in a few minutes. He charged me almost 140.00 for No service He didn't check to see if it needed to be gased up. It was a slick form of robbery just for coming out.

Our dishwasher quit working. No lights were coming on. I know nothing about appliances, so I…read morecalled Mr Appliance. We were quoted $99 for a service call. After taking off the kick plate and resetting the control board we were charged $120. So I guess nothing is included in the service call. We were charged extra for less than 5 minutes of work. That did not work and we were told that the repairs would cost more than a new unit. Well, before buying a new unit, I decided I would take a stab. Pulled the unit out of the cabinet and checked all the connections I could reach. Had the unit working in less than 15 minutes. I have ZERO knowledge or experience working on electronics or appliances. Mr. Appliance is lazy and incompetent. You are better off watching a youtube video and taking care of it yourself. After reading other reviews, it seems a big part of their business plan is spending 5 minutes on $99 service calls and not doing any work.