Extremely unhappy with this service, we called for a tow, they were supposed to call when they…read moregot to the car, they said 30 minutes out, they had my number and my son's number and we never received a call. I called 2 hours later, they said the couldn't get ahold of us. They got to the car and left the keys in the ignition and left it on. The battery was dead and the radio was stolen. Terrible Terrible service. Will never use them or recommend them.

All They DO Is Hold Illegally Hold Cars That Have Been Excessively Towed By The Cuyahoga Falls…read morePolice Department! Then Make You Pay Horrendous Rates To Get Your Car Out Of Impound, Which Shouldn't Have Been Impounded In The First Place!!!

After visiting several locations of two different large name-brand tire stores that were unable to…read moremount my Z rated 18" tires onto aftermarket reverse offset wheels, I'm glad that I found Gearheads Auromotive. They were able to do it no problem. They've got the advanced tire equipment to mount low profile tires on large/expensive wheels without touching the wheel. They've treated me very well every time I come in. I won't trust my good wheels & tires to anyone else.

Nick Morabito and Greg Willis Owners of Gearheads Auto Service…read more3670 State Rd Cuyahoga Falls ,Oh 44223 I picked your Auto Repair Shop because I pass it regularly , your website states they provide a ride and your business card states you work on Exhaust-Suspension. When I brought my van in on October 22,2024 I explained there were noises coming from underneath the van. They could not give me a ride , so I had to make arrangements to get a ride to work. They called me to say the van was ready for pickup and they found the exhaust system heat shield on the down pipe loose and rattling and they re-secured it and the noise was gone The total bill was $72.01. However, the noise persist so I took it to another mechanic. The diagnosis was the Left and Right Front Sway Bar Links needed replaced and the repair was done. Since then , the noise was eliminated. I am very disappointed that you did not pick up this problem. I feel your price to tighten a bolt was excessive. Marcella M.

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Dont lie. Was told several things needed fixed, i took to another mechanic, nothing was wrong…read more Saved me $400.00. That was 5 years ago. Still wont go back.

Ledt my car on blocks and ran the engine quite a long time. Shady guy at the desk. Never again.read more

John and his crew of skilled mechanics wont let you down. Fair prices and great service.read more

Had a solid first experience at Van's auto service. We decided to give them a try because they sent…read morecoupons in the mail and I hated going to the Toyota dealership. They were pretty nice and responsive here! Tons of parking, located right on the corner. They even have an online service portal where they take pictures of your rotors, air filters, and recommend other services during your routine maintenance. They are pretty reasonable and I didn't feel like I was being cheated or taken advantage of - their recommendations were reasonable and the staff was kind. I am definitely planning on coming back here for my auto needs in the future!

I had vans tire pro do some work on my suv Saturday. They did an oil change and tire rotation. Came…read morestraight home after and the suv was in the driveway for the weekend. Went to take everyone out Sunday night for ice cream and saw the damage that was done. Prefer ticked off that the guy who worked on it didn't have the decency to say that he did damage it or if he really didn't notice. How the heck do you break off a thick piece holding up the muffler and make a dent in the underpart of the bumper? Left a message with the location and waiting for a response but this definitely needs taken care of by them.

Great and quick service! From out of town and needed a tire plugged, they did it right away and got…read morea great price.

Prices seem to have escalated recently, but when they…read moretrouble shoot and fix your auto they do excellent work. Using them for over 20 years.

What a great facility to have your auto work done. I hade major engine work completed by Import…read moreAuto with zero complaints. It was a tough job and they did what they quoted me with no surprises. You have a new satisified customer!

This car lot was extremely wonderful from the time we pulled in to there lot. The salesman was very…read moreprofessional and considerate to us. The office personnel were amazing. In a little over an hour we had tested driven the vehicle we were looking for and was on our way home. Can't say enough things about this establishment. They were the best.

Excellent service. Very friendly with reasonable pricing on repairs. The mechanic is ASA certified…read moreso he knows what he's doing. The waiting area is clean & coffee is free. I give them 5 stars for quality work and timeliness. Many thanks to the staff and owner.

I test drove a Subaru Forester here in late September/early October and returned in December to buy…read morea Forester because of the great experience. Mike C. was fantastic to work with and I can't recommend him enough as he was the primary reason I returned to Cascade to move forward with the purchase. I have never ever in my life owned a new car or purchased a car from a dealer. I was super nervous about this purchase and did a lot of research about vehicles I was interested in. I had a visit at another dealership to test drive a different manufacturer's vehicle to compare this experience to and both myself and my husband were very impressed with the difference in working with Mike C. as the salesperson at Cascade. Our first test drive he accompanied us as we drove the SUV around including a lovely trip through the Cuyahoga Valley, and he demonstrated many of the safety features and educated us thoroughly about the car. After the test drive he sat down with us and gave us some preliminary ideas about cost which lined up with prices I'd discovered during my research about the vehicle's going MSRP and such. A few months passed as I mulled over new vs. used and what car I wanted. Ultimately the great feel of the Forester, its top safety rating and reviews from Consumer reports, and the superb test-drive and no pressure conversation with Mike led me to call them up and move forward with the purchase. I called to make sure Mike was available and did another test-drive. Then we started the negotiation process and - armed with another dealer's out the door offer for the vehicle and the fact that it was quarter end - I was able to negotiate the price down to a VERY reasonable offer according to both TrueCar, KBB, and CoPilot for the particular trim and extra features (and in a color preference as well.) While the vehicle was not in stock yet (in transit as seems to happen frequently with these fast-moving cars) it arrived a couple days later and I worked with Mike to finalize the paperwork other than the financial agreement stuff. He helped me get the app set up so I can remote start my car and adjust the temperature and he also called up my insurance company to help get those details squared-away. Another employee, Peter, gave me a very thorough overview of the many features in the car so I would be comfortable driving it and the financial process was made very easy for me as well. I would recommend Cascade - and in particular the Subaru dealership and Mike C. to anyone interested in purchasing a vehicle. I look forward to additional great experiences with them for service and maintenance!

We were very pleased with the process of buying a used car at Cascade Autogroup. We worked with…read moreBrendan Daniels who could not have been more helpful. In addition to the buying process, Brendan also helped us out when we had an issue with our car shortly after the purchase. He helped us get scheduled with the Service Department and our car was evaluated at no charge.