Prices seem to have escalated recently, but when they trouble shoot and fix your auto they do excellent work. Using them for over 20 years. read more

What a great facility to have your auto work done. I hade major engine work completed by Import Auto with zero complaints. It was a tough job and they did what they quoted me with no surprises. You have a new satisified customer! read more

I am very happy with the service I received and the work that was performed on my 2015 Subaru Crosstrek. The entire team was very helpful and knowledgeable. I would highly recommend this shop to anyone. RB. read more

The only reason I purchased a Toyota was to have the ability to have Greg work on my car. I have always had American-made cars and I was hesitant to try Toyota. Since I have had Greg taking care of my car I have no worries as to the type of care I will receive. This is the most HONEST and Fair auto shop I have ever encountered. You will never be taken advantage of here. They only do what is necessary to keep your vehicle in tip-top shape and operating smoothly for years. Way to go Greg! read more

I can't say enough good things about Gregg, Nora and the guys at IAC. They have helped us with every issue we've had with our vehicles. I have no problem recommending them to everyone Great job! read more

Honest mechanic is not an oxymoron here. It's a father-son outfit, their dog is super friendly, and Norma, the office manager, is super friendly and helpful also. They are apparently also one of the few shops in the area that work on Subarus aside from the dealers. And I trust dealers even less than your typical mechanic. I'm new to the area, and after one negative experience, I'm so thankful to have found a mechanic I can trust, especially one that is within walking distance of my house. read more

Much like the other review, Greg is fair, honest and reliable. I've been taking our Hondas to him for years without a hitch. Cuyahoga Falls is fortunate to have such a great repair shop. read more

Update: Owner Greg reached out to me regarding this issue and he did give me a refund for the difference to make it right. Read reviews about this place and decided to give it a try. They have a long list of appointments so be prepared for it to take a couple days to bring your car in which was no problem. The problem is when I called I was quoted $40 to have my car looked at and I did let them know over the phone what I needed and what I knew was wrong with my car. They called me with a priority list of what was wrong with my car which was great! The only bad thing is the pulled a BAIT AND SWITCH. If I was quoted $40 and it was going to be more than the quoted price I should have received a call with permission to go forward. I went in to get my car and it was $100. All I can say is it is great customer service to call someone when they are going to be paying more. Rest assured I will NOT be coming back read more

Honest, reasonably priced and friendly. I've been coming here for more than ten years and do not have a single complaint.

Great service and very honest people. Very fair pricing. Do not think twice about taking your import car here. Thank you so much guys!

Hands down the Most Trustworthy and Honest auto shop I have EVER encountered! My wife and I were on a transcon drive from NY to Utah. Our older model import broke down and we suspected severe mechanical problems. To our utter amazement, Nora and Greg at Import Auto helped us box our personal things and actually drove us to the airport. Not long after Greg called to report the problems with the car were in-fact quite minor and it was up and running. If we lived anywhere in Northern Ohio, I would personally go out of my way to have Import Auto service and maintain ALL of my cars! Thank YOU Import Auto and especially Nora! You are a Saint! read more

My two Subarus have over 200,000 on them and they are still going strong and are reliable thanks to the service that I get from Gregg and his crew! They say what needs to be done and don't go looking to do more add ons. Price is right and job done when they say it will be done.. Forget the dealer. read more

I've been a long standing customer of Greg for over 25 years. I go out of my way to continue bringing my cars to IAC because they can be trusted, don't recommend work that doesn't need done...(Like some places). I've made sure my daughters take their cars to Greg, so you know what I mean by trusted, read more

I have been taking my car to Gregg and team for 7+ years. He has NEVER steered me wrong. For example, my brakes were sticking recently due to lack of driving. Instead of telling me that I needed all new brakes like many shops would, his team did the right thing by just servicing and lubing the brakes. Gregg has a customer for life in me. Thanks for everything. read more

This is the BEST place to take a car when you need service!! Honest, great mechanics and always going above and beyond in their interactions with customers. I would never think about using another repair shop!! read more

Import Auto is the only place I'll take my car. Gregg and his team are great! They're super knowledgable about repairs, taking the time to diagnose problems correctly. They don't sell you stuff you don't need, but they do keep me advised of what might be a problem down the road. Their repairs are fairly priced and they're always friendly. I'm a happy customer and have referred many friends here over the 15 years I've been doing business with Import Auto. read more

Import Auto Care is a great car repair center with even better people working there! Honest and fair is all anyone can ask for! read more

Amazing! My family has been coming to this shop for as long as I can remember and we've always had phenomenal service. I was having muffler issues and was quoted $400 from a mechanic down the street so I called IAC and told them and even though they were booked solid they said to bring my car in. They fixed my car the same day without an appointment and my parts were under warranty so I was blessed with a free service. Amazing amazing company! Don't trust your car anywhere else. read more

Always a pleasure to do business with. They are prompt, courteous, and very honest about what NEEDS to be done. Their prices are very fair. I don't take my Matrix anywhere else for repairs read more