What the job right, at a fair price...go to Wilson's Garage. My only regret is that I didn't know…read moreabout them sooner. They are now my "go to" place for any work needed on my car. Thank you Wilson's!

We had just arrived (limping) in Akron with a fuel tank strap dangling from a rusty frame. We…read moredropped the Escalade there at 8:00am, and by 4:00pm they hadn't just clamped it, they had repaired and welded a new chunk of frame in and reattached the strap. Miraculous. I absolutely can't say enough about this kind of service. Eternally grateful.

Ledt my car on blocks and ran the engine quite a long time. Shady guy at the desk. Never again.read more

John and his crew of skilled mechanics wont let you down. Fair prices and great service.read more

Prices seem to have escalated recently, but when they…read moretrouble shoot and fix your auto they do excellent work. Using them for over 20 years.

What a great facility to have your auto work done. I hade major engine work completed by Import…read moreAuto with zero complaints. It was a tough job and they did what they quoted me with no surprises. You have a new satisified customer!

I recently purchased a 2018 Toyota RAV4. Lights just started coming on saying that my ABS brakes…read moreand sensory's were off. I took it in to have it looked at, and my service guy named Greg first told me that the amount was going to be almost $1200. That seemed to me to be really off since it's a pretty newer car. He called the warranty department, and checked to make sure that it was something that could be covered. And it was. I was so excited that he was able to save me so much money. I recommend everyone to go to Toyota in Akron, and ask for Greg. Summit Toyota-of Akron. Honest, and kind. Thankful.

After 10 weeks, our power door does not work and Summit Toyota is keeping the $400…read more We brought our 10 yr old Sienna to have regular maintenance, the AC fixed, and the passenger side power door assessed before a big trip. We had to bring it back within a week or so because they redirected the AC drain onto the heat shield instead of the ground. The power door was a bonus to us because two other places looked at it and both said it would be $800 to repair. Summit took a look and said they could do it for $400. We relayed our surprise per the other estimates, but said yes. The power door worked for 12-20 pulls then failed again. Summit Toyota took another look at the now non-functioning door and came back with an estimate of about $800 to fix it. When I complained that they had misdiagnosed the problem and I would either like them to fix it or refund the money, here is what I was told: 1) Power doors are very complex. Someone should have explained that their 1yr warranty for fixes would only apply if we addressed every possible problem that could occur. A $2,500 prospect. No one said anything of the sort. We were told $400. Then it broke and we were told $800. 2) Because the issue was technically fixed when it left the facility, Summit bears no responsibility should it fail in a day, a month, or a year. That's what was actually said. I verified; had the fix failed the next day I would have been given the same answer. 3) Summit Toyota believes there is no chance they misdiagnosed the issue. 4) I was told that Summit gave us several discounts associated with the work that day and they lost time on it. That is, they misdiagnosed how much time the fixes would take. This point seemed important to the service manager. I think it's important too. Unless it was a consideration as to whether or not they rectified the power door issue, there was no good reason to bring it up. We spent $3,000 at Summit Toyota that day and got ~$100 off. Any discounts they afforded us are on them. Any extent to which they mismanaged their own time shouldn't later be held against the customer, right? 5) Also important to them, the 5k more miles on it since the last time they saw it (~10 wks). It's actually 4K. We took a big trip putting about 3,500 miles all in 2 weeks. I can understand wanting to focus on miles vs time if the issue had to do with the transmission or the tires. The door worked for a very short time throughout what happened to be a lot of miles all at once. Besides, according to Summit Toyota, their response would have been the same if the door had failed the next day. I understand that one thing can go wrong then a separate thing a day later. Issues can be complex. But I also believe the service department is in the best position to understand those complexities; so, the burden should be theirs in the event they fail to solve the problem. Bottom line, I'm out $400 and don't have a functioning power door after only a couple of months. They said they understand the situation is frustrating but the money will not be refunded and it will cost $800 to get it working now. Imagine, giving them another $800 knowing that Summit Toyota would be satisfied so long as the fix worked when it left the facility even if only for a day. It's the absolute certainty that baffles me. Summit Toyota had to re-address the AC repair, they underestimated their own time management, they too now estimate an $800 repair and apparently they feel they gave us so many discounts ($100 on a 3K bill). To say the least of human fallibility. I think they made a mistake, not only in that they missed the repair that would have stuck the fix, but also in how they chose to handle it. As customers who just spent $3,000 on a 10 yr old vehicle, we were a good bet for future revenue. We will never go back to Summit Toyota and cannot recommend them to anyone, for anything, ever.

I needed to find a good mechanic for a sudden car issue. I checked out reviews and called Ed. He…read morecould not have been any more honest, helpful and responsive. I would definitely recommend his services and will not hesitate to go back. S&H Auto Repair is a hidden gem!

Ed helped us out with an oil top up on our way through town. He was so helpful and nice to meet,…read morewe're definitely coming back on our next trip through Akron! We also loved meeting his cat BC.

These guys are true professionals and masters of their craft. Been to them a couple times now as…read morethey went above and beyond to ensure my car was treated with the upmost profession and diligence. So happy to have an honest mechanic I can rely on. These guys will be my go to and my families from this point on thanks again Copley auto and collision. You're the best.

A good friend of mine highly recommended Copley Auto and Collision for some minor body work. I…read morecould not be more impressed. The estimate was reasonable and they could repair my truck in just a few days. The actual cost ended up being much less than the estimate! It only took them a day to do the work. In addition I had just bought wipers but did not install them before taking the truck to the shop. I got a call asking if they could install the wipers! I live in Munroe Falls and Copley is about 25 minutes away. I will definitely use them for future work. Thank you for the great work and exceptional service

Honest. Fair. Patient. Understanding. Friendly. I have a very old car, but it's been well…read moremaintained. Except one part needed to be replaced and not much you can do about the undercarriage. A 2000 SUV. Still runs great!

Absolutely wonderful experience!! They are responsive, honest, efficient, knowledgeable, friendly -…read moreeverything most automotive repair centers are not. I am beyond impressed and incredibly appreciative to Al. What fantastic service! I brought my Dodge Challenger in for an evaluation and could not be more pleased.

Time will tell if the replacement tranny will last and serve my daughter's Nissan Versa Note well…read more..... but these guys did a complete replacement AND on my asking/suggestion replaced the troublesome locking lug nuts with regular ones for no charge. Noo is swan dealer wanted minimum of $6000 .... Jim &!Sons out-the-door price was $4,240z They did the whole job in less than 4 days... so car never had to miss a weekend. Will definitely bring any other car(s) with suspect trans to them.

Excellence service start to finish! They were honest and kept us informed about the work that was…read morebeing done. Highly recommend Jim and Sons!!!