Awesome Professional business Better than expected Professional and extremely competent staff. Would not use any other company They even notified me of things a previous company did that caused a huge problem read more

They did an excellent job cleaning our carpet this past summer. The people who came out were professional and friendly. They moved the furniture and were careful when doing so. When I had company come in last August they thought we bought new carpets. Their price was reasonable too. read more

Josh and Chris did a great job cleaning my fathers carpet. Really thorough and professional crew. Will definitely use them in the future. My dads carpet looks and smells brand new again. They also answered all of the questions my dad had to keep his home fresh and maintained. This company is wonderful. 10/10. They even got a year old coffee stain out of his floor. Ps: They also do flood removal! read more

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Robert and Chris just left. Very professional and the done was very well done. Love the clean smell. Couldn't ask for a better team. Everything looks like brand new. Highly recommended. read more

Very easy to work with, did a good job. A little pricey. The smell from the cleaning products was very strong all day. I think I might try an organic cleaner next time read more

Had them come out to clean 6 rooms, a hall and 2 sets of stairs. The owner came with another young man he was training. They were pleasant and did an average job. When I noticed an area that I thought was missed I called and they came back without an issue. The carpets smell nice!! read more

I called and was able to get my carpets cleaned fast! They were on tine and quickly did a great job. The men were polite and helped me move some things too! I would highly recommend them. read more

Highly recommend! Robert and Chris were friendly, professional, and did a great job. I wish I had before and after pictures to share - the difference is incredible. read more

These guys are efficient and thorough. Couches look great, carpet looks like new. I actually said "wow the carpet looks great" and they replied, we haven't cleaned it yet. They were in the process of using a deep cleaning scrubber when I said that. So all in all, looks great. Definitely takes 5-6 hours for the carpet to dry tho. They warned me so I expected that, but try keeping your wife and 3 dogs out of the living room for that long. read more

These guys literally just left my house and I am thoroughly impressed. We just bought a house and are moving out of a rental. The rental has white carpeting in the bedrooms, I have 3 kids and they really did a number on the white carpeting. We were sure we weren't going to get our security deposit back. Even with getting the carpets cleaned, it was iffy. We were just hoping maybe it would come out. We called Elegant and they were able to schedule us quickly and for a decent price. They said they would arrive between 10 am and 12. They showed up right at 10 am. They were super friendly. Our tech was Nick. We walked through the house and talked about our realistic expectations for the stains. He said it would take about 45 mins. I left and came back and was amazed how much they got out. Way better than expected. I think we should get our security deposit back. I'll update if we do read more

Bryce and Brent came out to do kitchen/bathroom tile floor and grout: power steam and seal. End result was fantastic! I've been living here a year, floors are abt 18 years old. I have been unable to make the floor look nice and now I know why. I called them back to take a look at a stain, which they worked on and determined it was a defect/stain in the grout itself. They were professional and thorough, tidy and polite. It is not an inexpensive project, but the charge was what was quoted. read more

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Let me just say our dog got skunked and we needed a good cleaning. Nick came out on time and we discussed what we needed done. Our carpeting is 23 years old. We are replacing when we move out shortly, but we needed them cleaned desperately. Nick worked hard and fast. He carried a large and heavy area rug out to the back patio to dry when he finished with that one. They are very reasonable, professional, and most importantly did a great job. We will use this company again for sure. I'll post pics to show how this 23 year old carpet looks. read more

Elegant Carpet Cleaning - These are high traffic areas. I have a Labrador as well and BOYS. Looks so great. He did stair runner too. Looks new. - Carpet Cleaning Near Me

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Excellent customer service. Competitive prices and overall great people to do business with. We have used Elegant Carpet Cleaning in the past. We are presently getting ready to move so I called them to have them shampoo all the carpets in our home. They worked magic to fit me in the same day I called so my house would be ready for showings. Once they got here, they were in and out and moved everything I asked them to move so the entire floor could be done. I have 17 year old carpets and they were able to make them look amazing. read more

Impressed... I had couch and loveseat done and my mom had all her carpet done. They were fast, everything looked brand new again and they were lowest price. Will not use another company again! read more

Evicted a hoarder tenant and let them know that the carpet was very soiled when I called for the appointment. However when the crew arrived, they were rather impolite. One went into the room and asked me "how am I supposed to vacuum this?" "I'm going break a $200 vacuum." I don't know. I DON'T CLEAN CARPETS FOR A LIVING, SON! Apparently, I'm supposed to psychically know that I had to vacuum first. Fine. I will before I call another company. They didn't even say good bye, or greet me either. They allegedly do disaster recovery! Very rude and wasted my time. read more

Nick and Brett just finished cleaning my carpet and stairs and went above and beyond to make sure I was happy. They did an outstanding job. Will for sure have Elegant Carpet Cleaning do my carpets from now on! Nick and Brett were so friendly and professional! read more

Used Elegant Carpet Cleaning for the first time. They did a great job. They were thorough, professional and I would definitely use Elegant again and ask for the team of Brent and Robert. read more

Yesterday I got my carpet cleaned by elegant and let me tell you it looks like brand new carpet, they took out stains that I thought would never come out, I think they are the first company that I have been satisfied with, will be calling them for upstairs cleaning as well. They also gave me a free bottle of carpet cleaner!! read more

I called back Elegant Carpet Cleaning after they came out the second time to clean our rug since the owner adamantly requested I call him if there are any issues. I left a voicemail clearly unhappy as my husband and I could smell urine mixed with their carpet cleaning product on the rug a few days after they cleaned it.....again. Again no puppy in the room where the rug is, so no repeat puppy occurrences. Guess what? My husband never received a call back. So my recommendation is to find someone else. It's unfortunate but this has been a poor experience that I don't care to repeat. read more

Based off their reviews and seeing them around town, we called Elegant Carpet Cleaning, they came out on time, were very professional, super nice, and our carpets look (and smell) fantastic! I Highly recommend them and we will be using them again! We used Elegant again, and they did not disappoint. They were super accommodating, professional, and did an awesome job! Thank you!! read more

These guys are great. They did it again!! I know they do a great job and I said this before in my previous review. This time was different, I reached out to them in the evening to see if they can come the following morning because we closed on a new home and wanted the carpets cleaned before we moved in and they accommodated. They had a full day and was able to squeeze us in to do the whole house with just a very short notice. They understood the situation that we were in and accommodated to make that happen. A+++++ read more

Wow!!!!! Elegant Carpet Cleaning should be your #1 choice ....I HIGHLY recommend them. I had the pleasure of having Nick come to my home today and clean 3 rooms and what an GREAT JOB he has done. He was friendly and fast (all 3 rooms where completed in less than 30mins) , he even suggested a Scott guard for the rooms at a small additional fee. He has done an absolutely amazing job on my carpets. (Even my high traffic areas 'look as good as new' )With the customer service he has shown I will be only using Elegant Carpet Cleaning from now on. Thanks again Nick for making an positive and lasting impression on my home and carpets. read more

They came out today to clean carpets.Yesterday they were here for my garbage cans. Excellent service both times and the house smells fantastic with the clean carpet!!! There's no doubt I will use them again in the future!!! read more

They sent out two people who appeared inexperienced with carpet cleaning. The residue on the carpet was dirty and the suction of the machine damaged my carpet. I had one room done with stairs and a hallway. I would not recommend this company. Too much product was used which made the carpet hard. Will never use their services again. read more

After the great job Nick did on my carpets in February, I called Elegant for duct and dryer vent cleaning. The guys arrived in the time frame, were polite, and were knowledgeable. Yesterday was brutal in the weather department. They covered my front door with a zippered panel after the equipment was inside so no bugs or hot air getting in. They carefully moved any furniture to reach the vents. For me, it was painless...no muss, no fuss. I will be having them do the dryer vent when they clean the carpets next year. Elegant is definitely my go-to for these jobs. I can't praise them enough. And shout out to Amanda, who returns texts/messages so promptly and thoroughly! read more

Outstanding! My 16 year old carpets look like new! Beyond happy and I've used many many other carpet companies. Elegant took the time to deliver excellence. read more

I recently hired this company to clean my carpet and upholstery. I must say they did an excellent job. They were ontime, didn't have any hidden pricing, and to my amazement, was able to lift stains I thought were permanent. Im looking forward to working with this company again. read more

I cannot recommend Elegant Carpet Cleaning enough! Thorough, professional, and extremely customer service driven. I will definitely use this company again - they are amazing read more

This company is amazing!!! Their workers were polite, courteous, and ready to get to work. 4 rooms, a set of stairs, and hallway all done in an hour. They managed to get stains out from silly putty that my wife and I expected to be there for the life of the carpet. I highly recommend Elegant carpet cleaning to anyone who is looking to get the job done right. We are going to make it an every other year routine at our house to have them come in and give our carpets some TLC. read more

This is the second time I have used these guys! DO NOT GO TO ANYONE ELSE!!!!! THey are professional, fast and effective! I had dog diarrhea stains that had been sitting for 5 months. We were going to replace the carpet for $600, but had them give a try in that room and: Wa La!!! Stains gone ! I couldn't believe it! Saved me a ton of money! Nick and BIg Al were friendly, efficient, honest and gave their professional opinion. They were also professional, well presented ( even in this hot weather) which meant alot. They even left me a bottle of home carpet spotter! I have to provide proof of cleaning to maintain my carpet warranty. This is a company that does the job well, and with quality products to help maintain my warranty. Seriously guys, this company rocks! Thanks Elegant Carpet! You are officially on my Christmas list! read more

Just moved to a new house in Joliet. Wanted to get the carpets cleaned before the moves came. These guys are GOOD!. All services and charges were explained up front. They worked efficiently and when they were done had me inspect to make sure I was happy with their work. I was! Would recommend them if you need to have your carpets cleaned. read more

We had living room, 13 stairs, hallway and 2 bedrooms. Price was a little more than others. But well worth it. 2 guys worked and were done with in 90 minutes. They gave us a bottle of stain remover that works better then anything else I have used read more

I highly recommend these guys. They came right on time and did a good job. You get more what you paid for and Mathew was really nice.

We chose Elegant based on their reviews and they did not disappoint. They were on time, efficient and professional. They even picked up a plastic protector from under our desk! Our carpet is thirteen years old and it looks like new! This was not just a good job, it was superior! I have already recommended them to a friend and they came just yesterday. They exceeded all our expectations. Try them you'll like them. read more

Nick came from Elegant Carpet Cleaning and cleaned the entire 1 bedroom townhome in less than 30 minutes. He was very quick and made sure to get every single corner and stair cleaned. We have been potty training our puppy and needed to get all of the smells out, the carpet is back to new and smells and looks wonderful! They did a fantastic job and will definitely use them again. read more

Arrived in time. Great job. Competitively priced. I've always cleaned my own carpets with a rental. It took them one hour to do what used to take me a whole weekend. read more

This is by far the best carpet cleaning company EVER!! I have used them consistently and they never disappoint. Nick is simply everything. He is knowledgeable, professional and friendly. He is truly a subject matter expert. I will never used another company for cleaning my carpet. I am and will continue referring Elegant Carpet Cleaning to my family and friends! read more

I got a bunch of area rugs cleaned on the main floor and my entire second floor carpet and stairs done. They were easy to work with in terms of scheduling and pricing. They were prompt and cleaned the carpets quickly yet thoroughly. They checked to make sure I was happy with the work, which I was. There was one spot I wanted them to touch up and they did- happily and effectively. Nick was very personable and worked very hard. The other worker was very good too. I'll definitely use them again. read more

These guys are amazing!! i called yesterday, and they were able to come next day. My dog decided to diarrhea all over my brand new carpet in my sons room. Not only is the smell gone, but the carpet is nice and soft too. They also did my two large area rugs and all under 25 mins! Fast, professional, very nice to work with. Most of all, the quote i got over the phone was exactly what i paid, ($80 for 1 room and 2 large area rugs). Will definately use them again! read more

This is the best carpet cleaning company I've ever used. I've been a landlord for a long time and have experienced lots of dirty carpets. I've finally found a company I can trust to get them the cleanest as possible. And of course I use them at my own home where I have a dog and two kitties. I highly recommend them. And as awesome as the work they do is, the staff is even nicer. They go above and beyond in customer service. read more