I loathe the parking in this mall. It is difficult to park close to an entrance and the rows are so long and cut off from one another, you can't get here from there. Elegant nails is a little bit shop-worn, but has decent service where they greet you, ask you what you want and immediately seat you. These laidies and gents mean business and they are efficient. We had called them earlier and asked if they could do UV gels, but there must have been a language barrier because when we showed up with our OPI gels they said they didn't dow the UV. We had to settle for a basic polish mani and pedi. One fun thing was the celebrity sighting while we were there. We watched Ali McGraw bring in her little scotty dog and get a pedi. read more

They do a great job. That being said I waited over and hour and two other walk ins that came after me where seen before me. I talked to the guy real polite I was just like sir I've been here over an hour and he's like yeah we skipped you you gotta wait more. So I won't be back I feel really disrespected. read more

I come here on occasion when my regular salon that is appointment only can't fit me in. Today this confirmed why I don't come here regularly and why I won't return. I had a cracked nail. Since the malls are the only places that have nail salons open on Sundays, I came here for what I thought would be a quick and easy hassle- free repair. I got there at 11:30 attempting to be first to avoid waiting for hours. As usual - the nail techs arrived half an hour late. I was second in line and when it was my turn and I said I just needed a nail repair - Kevin told me I would have to wait to be seen last. I had already waited an hour and now I was being turned away when I was here before majority of the customers. When he saw that there were more techs than customers he agreed to fix my nail. I just wanted a crack sealed with acrylic and needed it repainted. I asked if he could do a quick simple nail art and he went off on a rant about them doing $80 nail designs and insulting my nails. Sheesh! A simple statement saying he can't do nail art would have been fine. He charged me $11.98 for the repair of one nail and all while giving me attitude over it. If you only want established clientele there, just say so. Don't be a jerk. I don't be going back. Worst customer service. Don't waste your time here. read more

Lac is amazing!! He will take on any design challenge is super professional and always delivers amazing results. I have been having my nails done here for nearly a year now. Every other place is just a dissapointment. read more

Elegant Nails - SNS manicure - Nail Salons Near Me - Santa Fe, New Mexico

Rude, expensive, and very bad quality!! Avoid this place and go to the one 100 yards away. Got my nails done, SMS, on Friday afternoon and two of them had COMPLETELY FALLEN OFF by Sunday. I have been doing SMS for over 2 years and nail treatment for more than 15. I nor ANYONE I know has had even 1 nail, much less, 2 come off 48 hour later without having had POOR service! Went to the salon the following day to get the nails fixed... I had to wait an hour and then **was told that I "didn't take care of my nails" and I "do too much with my hands".** Im in Santa Fe for a relaxing weekend (manicures, pedicure,2 massages, ect.) There is no way that the RUSHED nail treatment was anything than BAD!!! I asked for the others to be trim down because I am now very worried that they will pop off, and I was **told that I would have to repay for the treatment.** Pointed out 2 OTHER NAILS THAT WERE COMING OFF and was told that it was my "fault". They did nothing further to help and didn't even apologize. ELEGANT NAILS does *NOT SANITIZE BETWEEN CLIENTS NOR TEMPERATURE CHECKS!!* read more

I am an educator and wanted to take a disable student to get her nails done, I called a week ahead told them all about the accommodations we would need and made sure they would be able to do it. They said yes they could. We arrive day of and the manager tries to tells us they can't and there isn't an appointment. We get them to do it since this was the planned weeks ago. The woman who did her nails kept asking me to ask her things. My student could hear/talk fine and no matter how many times I said "ask her yourself" she would not. My student also has movement spasms which I told them about previously.. regardless the nail salon kept telling her "Do Not Move!! .. tell her to not move!" ..I was shocked how disrespectful they where. Unprofessional, unorganized. They left her nails spotted and I had to beg for some nail polish remover to take some polish off the skin.. and still charged a steep rate. We left upset and unsatisfied. Never go here read more

Dirty salon staffed by people who are grumpy and unfriendly and do unprofessional work. My technician never looked me in eye and rudely gave me prompts as to what foot or hand was next. Massages are lame at best...my technician only did one foot...and there are timers on every chair they constantly look at so you feel you are on a time schedule regardless of your needs or requests. Bad work done by rude technicians means I will never go back. read more

A wonderful surprise! Staying in South Capital area and saw the good reviews to this nail salon so thought I'd give it a try. It's located inside the 'Santa Fe Place' shopping mall, across from Sam's Club. They take walk-ins & my wait time was about 5 minutes. I had a 'Deluxe Pedicure' & manicure. The shop is clean and they use individual plastic bag inserts in the pedicure basins per client, so as not to spread infections. I recieved one of the best pedicures & manicures I've ever had! I have an issue with both big toe tails growing inward often causing pain, and he was so patient and careful in cutting the ingrown nails - he performed it like a podiatrist would. All workers appeared very kind and there seemed to be quite a few clients who were regulars - a very friendly place. I will definitely go back. They also provide waxing services, Christine read more

Really great experience! They are so kind. Before we even went to the mall, a guy asked if we where going to the salon, then walked us there as he works there too. We didn't even wait 10 min to get started. The nails came out beautiful! read more

Elegant Nails - Nail Salons Near Me - Santa Fe, New Mexico

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The staff is always very friendly and remember the 'usuals'. My go-to place for a manicure!

I got a fill and a gel mani and pedi here with my mother here this afternoon, and Danny and his family are awesome! We received first rate customer service in a comfortable, relaxed atmosphere. I will definitely be back the next time that I'm in town! No wonder this place won Best of Santa Fe so many times! read more

Excellent service. Thorough mani- pedi. Great prices, nice people! I will definitely be back!

Elegant Nails is "good enough" but not exceptional. It is conveniently located in the mall which is why I chose to try it for a pedicure. The wait wasn't very long. A little strange was that I waited most of the 15" with my feet soaking in very lukewarm water. Since I didn't yet have a person who was taking care of me I didn't tell anyone that the water could have been warmer. The pedicurist was friendly and efficient but the massage portion of the pedicure was weak. Seemed clean although a little cluttered. read more

I have had bad luck at most of the nail places in Santa Fe but I was pleasantly surprised when I tried this place. My gel manicure was killer and my pedicure still looks amazing 2 weeks later. I am really rough on my nails so I usually need a touch up within a few days, I went back and they fixed everything for free. I will definitely be back, always worth the wait. read more

They did an amazing job on my nails. Gentle, fast, but still great work. The guy was really kind and made good conversation.

Idk how people are giving this place good reviews. My nails were uneven, and when I pointed it out to the nail tech she got mad and filed them roughly. When she was trimming my natural nail she was looking around talking to her co workers while jerking my hand around, I was afraid she was going to cut to short. Also was a rushed job bc she saw other workers leaving that was at 7:30 when they're open til 9. Do yourself a favor and avoid this place, it's not worth spending your money at. If you could give no stars and just a review, I would. read more

absolutely love my nails but they are uneven as far as thickness and I had to reshape them because they weren't slim looking (I got the coffin shape) but other than that, they're really beautiful, I haven't had good quality nails like this since living in California! read more

Elegant Nails - Nail Salons Near Me - Santa Fe, New Mexico

Lac is the best. I have looked and looked for a good acrylic nail place in Santa Fe. Two friends from Texas told me about Lac. I went and got my nails and toes done yesterday by Lac. EXCELLENT job. Highly recommend him and his shop. Sally. read more

Dirty, dirty, dirty. Worst experience with cold water in the foot basin which they neglected to mention before we had our shoes off and stuck in the water. I'm just hoping I don't get an infection. Dirty, dirty and did I mention, it's a dirty place. Not even worth one star. read more

I went to get a gel mani and pedi as I was leaving for vacation soon. My pedicure my awful took about half a second to rub my feet and legs. He was not very friendly and I felt very rushed the entire process. Moving on to my manicure the tempo and massage were the same as my pedicure. I asked to have a palm tree design the gentleman said he could not but another women could, she came over reviwed the picture and said she could do that no problem. When she began the design seemed fine however when I actually looked at it, it looked like a 2 year old drew it. I asked instead of the palm tree for a star fish, she instantly became visibly upset then rudely tells me that nothing will look like the photo, I explained to her I was aware of that however if I did not like it I was not going to have it on my hand or pay for it. She proceeded to have attitude and just put regular stars on my finger, at this point I was completely done with this place! I will never return and I will certainly tell everyone I know how awful this was! read more

This was by far the WORST nail expirence I have ever had! I got a gel manicure and within 3 days the gel lifted and started to peel. I went back to show them what was happening and get them fixed. Not only was the staff rude and unapologetic, the "fixing" of the nails was terrible! They look worse than before and are peeling way worse than when I went it. I will never ever go to the nail salon again. Terrible customer service. read more

In order to avoid being a walk-in and having to wait and it's Christmas time, I made an appointment with Tong a week in advance! 15 minutes waiting and he still didn't show up, another worker told me Tong was sick. Right! I think he owes me a free mani/pedi IF I'm even going back. Very poor customer service! I am not from France! I'm in Santa Fe NM read more

Really nice place. Good atmosphere. I went to get a gel fill and redo. The guy who did my nails put the gel polish on a bit too thick for my liking, but overall did a good job. Would go again but next time ask for someone else. Please note - this nail salon is inside Sante Fe Place Mall. :-) :-) read more

Very professional. They were able to get 3 of us in right away for a pedicure. I work in the beauty industry and get asked were to go all the time. I'll definitely be recommending this place to my clients. read more

Timing is everything when attending a salon in my mall. Kids and hubbies are bound to happen. Lack and his brother are always welcoming! They even have the most experienced technicians from best nails that moved to Albuquerque. Tony is so nice to my mother every time she goes. This place isn't crazy expensive and they offer so much! Check it out read more

They did great work for a good price. However this place is filthy dirty and the pedicure chairs need to be replaced. The staff could clean but instead they sat on their phones playing games and talking. I'd go back if they did a deep clean of this place . read more

While this shop is fairly quick, the girl that did my nails yesterday was rude and rough. I didn't get her name but she would go back and forth between being rough, then rude, barely speaking to me and speaking to the other workers in her language. Continually. Then at one point she jumped up and walked away, was gone for 3-4 minutes...come to find out she was up front buying eggs from a roving salesperson! She finally came back, still continued to speak to others in her language ignoring me and being rough. When it was all over and I went to pay, there was no place to sit my purse but the floor. Apparently I wasn't quick enough getting my money out for her. When I finally got it out, I only have enough for a $3 tip and change. Apparently she was pissed because she then proceeded to spread it out and angrily speak to another worker in her language and showed that person. No, I don't tip well when I receive rude and rough service. Too bad. Yes, she did a good job on the nails them selves, but her service and attitude sucked. Also, the shop is dirty. Take time to clean between clients. read more

The place was run down and not especially clean, with an unimpressive selection of polish colors. The man who did my mani/pedi, Ton, was very friendly but quite rough -- my cuticles were injured and are still painful days later. I don't know better places in town; I do know I'd sooner do my own nails than go back to Elegant Nails again. read more

Meh, I've had better. The wait time was a little long, but we walked around for about 45 minutes to get a mediocre pedicure. The boyfriend and I got into the chairs, my water was freezing cold, the lady turned it on to warm up the water a little and it burned my foot. The water still was lukewarm...they kept telling people they could take hem, only to have them wait in their chairs for at least 30 minutes. One woman fell asleep next to me in her chair...like, snoring sleep...it just wasn't very relaxing. There were sports on the television, which I could give two craps about (especially since I already work in a sports bar...give me some food network or something.) The guy who worked on my nails barely said one word to me...I get it, they don't speak much English...but it was awkward. He scrubbed my feet to the point of painful, although they needed it, it was too rough. The massage was also very half-assed...but, hey, you get what you pay for, right? I would've gotten a manicure too, but I didn't want to wait around any longer for that. My boyfriend enjoyed his, since it's more foot action then I give to him...but now that his feet are looking better, I'll work on my fear of foot touching. I just wish the experience was a little more relaxing...I would've spent more money had I not been tired from waiting in the first place. Looking for somewhere else to get my footsies worked on. read more

I went for a Mani/Pedi. The worst service tech. She wasn't licensed for one, she didn't like that I asked for new tools, because you do know that they use tools over and over on people and that's nasty and unsanitary. The elderly lady did lousy job of taking dry skin off. Her clipping nails and polish skills were absolutely awful. My nail polished fell off the next day. I went back so that she can take dry skin off my feet, she did apologize. I yet have to call and say that my nail polish chipped. Just horrible. I don't understand one thing, I was fourth in line in the morning and sat down on the chair, all the ladies sat with other customers and skipped me. They left me with older lady and I didn't understand the concept of that. Maybe because they knew my husband was from State Board. You would think they would have done a better job if that was the case. I am just upset for paying all this money and had to go through all this trouble and still I have to go get my nails corrected. Next time make sure your tech is licensed and not the elderly lady. Makes me so mad. read more

Outstanding salon, been in business for 11 years. They put me on to gelish polish, which I love very much. Never had such strong nails.