I'm not sure why this hotel has some bad reviews, my recent experiencing here was actually quite good. I stayed here for five nights. I came in quite late in the evening, but was able to check in quickly. My room was clean, comfortable bed and pillows. It's nice that the rooms also have a kitchenette with a small refrigerator and a microwave. In the morning, they offer a complementary breakfast. It's actually a pretty good breakfast not just a continental breakfast that a lot of places offer, but you can actually get hot food like scrambled eggs, sausage, pancakes, biscuits and gravy, etc. They also have the usual like muffins, bagels, toast, Oatmeal, and a yogurt bar. In the evenings, they have cookies that you can pick up at the front desk. There is a parking garage that's attached the hotel which you do have to pay for, that would be the only downside. Overall, a really great hotel. Conveniently located close by downtown Omaha, the Old market, Creighton University, and University of Nebraska Medical Center. read more

See all

I booked a hotel based on a clear "Free Cancellation" advertisement, with Guest Reservations, but was then charged a non-refundable fee. I canceled within minutes, only to be told I wasn't eligible for a refund due to a hidden cancellation policy that contradicts what was advertised. This is a case of deceptive business practice. I am requesting a full refund of $142. I will pursue a chargeback, file formal consumer complaints, and leave public reviews if this is not resolved promptly. The website for Guest Reservations, is extremely misleading and dupes unsuspecting guests into thinking you are booking with Element. Element Omaha was not helpful in fixing the situation either. read more

I booked this room for a quick work trip. The rooms were very spacious and included a breakfast area, barstools, a work area, and a separate area for watching TV, they made great use of the space. Overall this was such a cute little hotel with designated parking at a nominal feee, everything was very clean, everyone was very professional in fact Joe at the front desk was a pleasure to work with. He even knew me by name each time I had a question. I loved that they served complimentary breakfast as part of the stay, which also included having an individual there making fresh pancakes on a griddle in front of you. if ever my work travels lead me to Omaha I will definitely be re-booking a room. read more

See all

Idiots! They want to charge for a room which was not ready, so I stayed someplace else. I have over 300 stays at Marriott hotels, never had to fight with a manager before. I showed up with my assistant to stay in 2 rooms for a 2-day work trip. When I got there, I saw a sign it has no Wi-Fi. The agent said she did not know if it will be back on in a day or longer. There is no way to work on a computer when there is no internet, and it would make my trip nearly useless. Element Omaha breached the contract by not supplying agreed services. I informed the front desk agent that it was unacceptable, and I would need to transfer to another hotel with the Marriot family. She told me that it would go to manager to credit me, and manager would call me if there were any issues. I received no calls. Yet I have been charged for 2 days with 2 nights for a hotel I never left the lobby. The damaged party is me! I had to find another Marriot hotel, which was a higher price because of no advance purchase, and not stay in the location I planned. The manager did respond to my written complaint, that she feels there was a room, although defective, which I could have stayed in, so will not remove the unfair charges. Now I need to fight these unjust charges, complain to Marriot of the dishonesty of Element Omaha, and notify my Marriott Bonvoy credit card to reverse the charges. read more

Welcome to one of the worst places in the Marriott- Bonvoy brand. For almost $200 per night (senior rate), at a minimum, I expect a quiet room. Instead, I got street noise all night long because their HVAC doesn't work properly and they put in a cheap window air conditioner instead of fixing their central system! Not only is it noisy, but it let's in the street noise and stink. Air drafts into the building even when it's not running. Enhancing our experience was as I walked in their night desk guy walking in and spitting on the sidewalk just in front of the entrance. I picked this place so we could charge our EV during our stay. There is signage which states "Charging limited to 4 hours". There are only 2 charging stations, both were occupied all night long. They need to put a 4 hour timer switch on the charging station power supplies, or add more charging stations. We've stayed at other Element Hotels and had good experiences. This just isn't one of them. Given that we couldn't even charge or get a good night's sleep, we'd be better to stay at a different Marriott-Bonvoy hotel even if it didn't have any charging stations. At least we would have gotten a decent night's sleep. read more

Element Omaha Midtown Crossing - This the bedroom air conditioner for Room 831... SERIOUSLY!? - Hotels Near Me - Omaha, Nebraska

The hotel was located in Midcrossing, just a couple miles west of downtown Omaha. There was no easy street parking but hotel offered $10 overnight garage parking. Pet friendly with no pet fee (the best!). The hotel was brand new, each room came with a full kitchen and very spacious. They claimed that their rooms were energy efficient and environmental friendly. Our room was very quiet and the bed was comfortable. They also served complimentary breakfast with hot items (nice right?!) The only complaint was there were no instructions at the breakfast section which was closed off. A staff was cooking when I arrived and she showed no interest in taking orders. Since there was no menu or instructions, I wasn't sure where and how to place orders or what's on the menu...After she finally talked to me, I was able to order omelette and sausages. They also had regular continental breakfast items which were nice. read more

See all

After posting my review on TRIPAdvisor which was the same comments as this review the hotel responded "We are disheartened to hear about your recent experience and especially troubled by the reported threats towards our staff. We want to assure you that such behavior will not be tolerated and appropriate action will be taken. " There was no threats or bad behavior. This is a complete LIE. I know of at least two other guests who also gave poor reviews to this hotel who were threatened and discredited by the same slanderous accusations. They owe me a refund for the night they charged me that I didn't stay and an apology for their Lies and false malicious accusations. seems this is their go to move to discredit and threaten their guests. read more

I wasn't a guest there but live in the neighborhood so this is where friends usually stay and they love it. It's clean and reasonably priced. I went there yesterday to join friends for happy hour. I don't recommend their happy hour. Just cheese and crackers and no wine. But the person working there was excellent! Evan, thank you for having such a great work ethic and for being so nice! read more

We stay here often due to being in town on business. This is an excellent location in midtown where you can quickly and easily walk to many restaurants and bars. This hotel is very nice, modern and has many amenities. Each room is a mini suite with sinks, refrigerators, microwave, plates etc and a couch and TV area. This is nice when you need a place to stay all week on business or the hospital and need to save a little money on meals. There is a large grocery store located in the back side of the hotel as well as a parking garage. The 4 stars is due to lack of free parking. When you pay the cost of the room you should have parking available for free especially is they do not offer valet service. Parking was charged additionally to me at check in at $10 a day. The rooms are nice modern and clean as well as the lobby seating and breakfast areas. We will definitely be returning due to location and amenities. read more

Element Omaha Midtown Crossing - Hotels Near Me - Omaha, Nebraska

Do NOT book with this hotel! Only one word needs to be said, "Roaches!" I've been attempting to have a getaway trip with a close friend of mine and we decided to check out the amazing looks of Midtown and booked with Element. I had a feeling since the start of the night that the front desk lady was off. I could sense an attitude from the get-go. I woke up around 2 am to use the restroom and saw 2 roaches running across the wall!! I am so disgusted!! The roaches ended up crawling into the connecting room of another guest! I went down to the front desk and mentioned the terrible incident and explained how it begins with a couple and expands to something much worse!! What if I brought those home with me and infested my own household??!! All she said was, "there is nothing I can do." She didn't offer any accommodations, room changes, or anything of the sort!! We stared at each other for AT LEAST 10 seconds of silence. I had to imply my own options! Why aren't you doing your job?? Is this how you want guests to feel?? Don't book with Element! Save yourself the disgust, it may cost you a home! read more

See all

Friendly staff, nice rooms, and convenient location. Just one weird thing that prevented a better rating from me: At 6:00 am I went down and there was a bunch of breakfast items out: bread, bagels, fruit, hard boiled eggs, coffee, and other items. Under hot food, there were three containers for sausage patties, scrambled eggs, and hash browns. The sausage patties were available, but no hash browns or eggs. There were no juices either. I asked about the scrambled eggs and was told they are served at 7:00 am. At 6:30 am, they brought out the hash browns and juices, but no scrambled eggs. I asked again and was told " the scrambled eggs do not come out until 7:00 am on Saturdays." Why would scrambled eggs be served one hour after the other items? Just kind of weird.... read more

Pretty decent hotel if you're here for a business trip. The room was fairly clean and the one bedroom suite wasn't too bad at all. The little kitchenette was a nice touch. The water pressure/temperature could use some improvement but the bed was actually very comfortable. Our room was surprisingly cold despite the fact we jacked up the heat. Not sure if it was due to some malfunction but since we were only staying for a night I just dealt with it the best I could. The location is spot on if you're here for business and need to be in relative proximity to the downtown area. There's also a grocery store adjacent to the hotel which is convenient, along with a hotel shuttle. My favorite part of the hotel was definitely the nice little perks like free happy hour beer and nice breakfast options. The hotel staff was also super friendly. My only suggestion would be to try and refresh the interiors of the rooms as they feel a bit dated. read more

Was put up at the Element Omaha Midtown for a theatre conference. Stayed three nights. EXCELLENT SERVICE and accommodations! Staff was SUPERB! AMY, NATALIE, CHRIS, JESSIE, EVAN, Mayana (?)...ALL super helpful and informative. These people bend over backwards to help out..be it info about the surrounding area, bars, restaurants, must sees...Hotel was super comfortable...huge room, in room full kitchen..all amenities! Bathroom was huge, good water pressure in sink and shower, bed was comfortable..stayed on the 8th floor..had a nice view. Hotel offers FREE bikes to ride around the neighborhood...GREAT AMENITY! Just can't say enough good about my hotel experience. Again...GREAT STAFF. ALSO...room, etc was SUPER CLEAN. Breakfast was offered...coffee and cold water 24/7. This place is EXCELLENT. read more

Stayed here recently for a funeral in Omaha. As a Marriott rewards member, this was my first choice; especially because it's in the center of town. The front desk girl both nights was the sweetest person ever. Thank you Lily for making sure my dad's stay was perfect & for helping him directions and ice! Customer service is a dying field, yet you, Lily were impeccable. Please let your managers know that Steve from Indiana said you were the nicest, most helpful front desk agent he's encountered in his 65+ years. read more

We checked in on Christmas which is nobody's favorite holiday to work, but the front desk clerk was helpful and explain the parking, since we would be going in and out several times.. We are Marriott members and are used to the quality that comes with the hotel chain. The room is very clean and eco-friendly and while I was surprised at the $10 parking in Omaha, especially for the area of Omaha that we're in we willingly paid for that. As mentioned by another guest I was completely unimpressed with the fact that the pullout bed was extremely subpar and it was no bed limit in the room we had to go down and get it. While I was a great place to lay our head for the evening I do not believe I will be returning to this hotel. read more

See all

A few years ago, I would always stay here on my trips through Nebraska and I liked it a lot. This time almost everything went wrong; no one cared much or tried to address any of the problems; and it was a truly bad stay. I had reserved one of their suites like I had in the past that has a nice layout and good views. When I arrived Guy #1 told me I couldn't have the room I reserved because the AC did not work--he said, oh, I will give it to you if you really want it, but you won't have AC. So what could I do on a hot summer night? I said I was ok with the downgraded smaller room he offered me. He charged me the rate that lesser room cost, with no discount--he made some vague reference to marriott giving me points on my Bonvoy account, which didn't happen. He kept trying to make it seem like it really didn't make any difference--which it did. He seemed mad I wasn't happy about taking a lesser, different room than the one I had reserved--but I wouldn't have stayed there if I had known I would not be given the room I reserved. If I had not shown up, the hotel would have taken my money for the better room, since it was guaranteed. Why can I not have the same guarantee that when I show up I will get the room I chose and reserved a month ago? So we went to the smaller room and guess what? The air conditioning did not work--it flashed an error message and wouldn't turn on or off or work. we called down and Guy #2 said he could try a "hard reset" to see if it would work. When it didn't work, we called down and let it ring and ring and no one answered. my husband went down and Guy #2 was chatting with someone about a side business venture, so he waited patiently for a while. When Guy 2 finally addressed my husband he said "I was waiting for you to call"--I guess "waiting" entails not answering the phone and continuing to have a side conversation. My husband said if the ac is not working in either room, can we have the original one we reserved since it is bigger and nicer? He replied that all those rooms were taken. So was my room given away despite me having a reservation? That's what it seems like. Don't count on the AC working in any of the rooms. They don't know which ones have AC that works and which ones don't, and apparently many don't. So on those 90 and 100 degree nights in Omaha you will be sweltering. We had to keep the windows open and couldn't sleep because of the sirens and the noisy busy street outside. In the morning my husband talked to a sub-manager, since the manager who we had been told would be in at 9 AM was too busy to talk to us after all, and we did get a discount. But it wasn't worth it. I would rather have paid the full price and not had a hellish night. One of the most troubling things was the staff's and junior manager's inability to understand the problem. The obvious fact that they had given up on fixing the air conditioners throughout the hotel and the general disrepair the place has fallen into. I realized later it was the first time in a hotel I had called down and said the AC didn't work and they didn't send someone up or act like there was any possibility of getting it fixed. As we left to go to our car, we saw a huge fan outside a door where a horrible mildew smell was coming from a room--sadly we had to walk through it and breathe the miasma before leaving. Who knows what it was? It certainly smelled awful. Last but not least, parking is difficult--there is a private lot next door, with no instructions about which way to go to park near the hotel--so we parked far far away and had to walk about a half a mile through a fairly confusing lot to find the right place to lug our stuff up into the hotel. Not good if you're older or have a disability. They should provide handout but no one cares about anything here. There is no pride. It wasn't a shortage of employees problem--we saw many different front desk people and the hotel didn't seem at all busy and mostly the guys at the front desk were chatting with friends or customers and not having to face a line at all. The place has gone radically downhill and I won't be staying here again. read more

Element Omaha Midtown Crossing - Error message on ac in second, smaller room we were given because they said room I originally reserved had non-working AC. - Hotels Near Me - Omaha, Nebraska

I am so glad we stayed here while in Omaha. I love a Westin hotel. And this place has the luxurious but simple 'feel' you really enjoy on a change-in-pocket vacation. I was totally mesmerized by our room. The layout was perfect. The desk against the window, the huge closet, the ottoman, and the modern appliances in the kitchen were real difference-makers. Oh and the bathroom was great. Can I have this at my place? That narrow shelf below the mirror makes all the sense in the world. The only thing I would add is an extra outlet on both sides of the bed (instead of just one). I didn't care for breakfast. Stick with the yogurts and the cereals. The quiche is store bought and so dry and cold. Waffles were blah. This is the low-budget part of your stay. Besides that, kick back and enjoy the glamorous lounge areas. Oh and can I recommend one more thing? The bikes we rented from the lobby were free for the day and that's great. But oh man. Ugh. The seats were awful! Mine was so small and uncomfortable and his kept falling low. It was also itty bitty and very uncomfortable. Painful actually. We loved our bike ride but really paid for it at the end of the day. Unless your hotel guests are miniature size, forget the lightweight stuff and invest in some real seats that your customers will like. read more

See all

Pros: Great location with nearby restaurants, bars, board game cafe and a large park. Free continental breakfast. Cons: No heat in the room (late April in Omaha), so we were freezing all night and woke to snow flurries. Front desk said the energy efficient central HVAC had trouble with the temperature change. Our room was on the fourth floor above a 35 mph street. The road noise was louder than any hotel room I have ever stayed. I'm an easy sleeper, but not through that noise. We asked for earplugs at the front desk in the middle of the night. Of course, there were none. Only two towels and two washcloths in the bath. Pillows had no support and I was uncomfortable all night. No free parking with a $15/day city garage next door. read more

This has to be one of the worst hotels on the planet. Not particularly this location but the Element Hotels in general. Service is fine and the staff is friendly but the hotel is like an IKEA and a residence inn had a baby and then decided to call it an environmentally friendly hip hotel. This sucks. I'm here one night and I will never ever in my life stay at an Element hotel. Paper thin walls. No fan on the HVAC to drown out noise. Horrible bed. Drab grey decor. Please... no more eco euro crap hotels. I'm blown away that they call this hotel upscale. It's not. It's a step below a Residence Inn. Also... hotels that throw all this hip environmental friendly feature crap is a way they save money. It's how you rebrand the term "cheap". Marriott quit flinging turds at your loyal customers. I wish I had a rental car for this trip so I could sleep somewhere better...ie. the car. read more

Good location and probably a cool decor when it was built. In desperate need of a quality and updated makeover. They have a free beer tap for use during social hour with a couple snacks. Some wine is also available. The room I had included a mini kitchen with microwave, stove, sink, refrigerator and coffee pot. I did hear that they are going to be doing renovations soon. I'll attach a few pictures of why I feel it needs refreshed. My upgraded room included a view of a parking lot. read more

See all

So, someday Yelp will allow us to give half stars, which would be awesome (hint... hint...) -- but in the meantime, I'm going a little lower on this, just know if I could do 3.5, I would. As with other reviews and reviewers of this place, let me start with the positives, because there were many: 1. Location -- lots of really good restaurants and shops with a very short walking distance. 2. People -- every single person who works there who I encountered was delightful, engaging and helpful. May be an Omaha thing, but I'm going to give props where props are due. 3. Breakfast -- REALLY liked what they had to offer. Some of it is standard continental breakfast fare, but they also had a range of breakfast sandwiches. As a vegetarian, I loved the egg, cheese, tomato and kale one. Coffee is left out all day and night, which is awesome -- I think they get that they cater to a lot of business people coming in and out for work! 4. Comfortable bed -- I loved the layout of the room (mini-suite, as all the rooms), and found my bed and pillows quite comfortable. Now, the stuff that earned it 3.5 stars -- followed by some tips/ suggestions should you choose to stay here: 1. Agree with other reviewers -- the hotel has a funky smell to it. Time of day seemed to have an impact; am guessing housekeeping sprays or does something when they're cleaning up, but as the day progressed and in the evening, it certainly smelled like... something... 2. Room cleanliness -- when I went into the room, I definitely thought it was neat --things were where they were supposed to be, fresh linens, bed made. As I spent my time in the room, however, I'd say it hadn't been more than cursorily cleaned in a while. I opened a few cabinets, and the handles felt grubby, like a toddler who'd just devoured a bag of Cheetos had been the last one to touch them. When I took a shower the first morning, I saw there was some hair that did not belong to me in there. I walked barefoot in the kitchen, and quickly realized that was NOT a good idea. And the couch and bedroom carpet smelled like they hadn't been vacuumed or cleaned in a while. 3. Noise level -- it seems like the noise level is affected by where you are in the hotel. I was on the third floor, which is the same floor as the fitness center. I was two rooms away from the fitness center, and could hear a lot - if someone was running on the treadmill, I heard and felt it in my room. Also, my room was facing the street, not the courtyard. During rush hour in the morning and evening, you hear the traffic. If you're a city person, this won't bother you -- but you'll definitely hear it. My tips: a. Either avoid the 3rd floor, or request a room above 304 so that you're away from the elevator and fitness room. b. Request a room that does not face the street if possible. c. Give your room a quick once-over before unpacking and getting settled. If I hadn't unpacked and gotten all situated before discovering some of the grimy-ness, I probably would've changed rooms. In the end, I will likely return to this hotel -- so I'm hoping my feedback is helpful to folks, not considered a ding. If someone asked me for a recommendation of a place to stay in Omaha, I'd include it in my list, with the caveats of what I shared here. read more

We were first greeted by the front desk Lady, very friendly, but was taken back on why she was allowed to be wearing a Grey pullover sweatshirt greeting guest? son used the Bathroom once we got there, I guess it was not flushed before we arrived. We pulled out the sofa bed and there was no Sheets, extra pillows or even a mattress cover, but it did have some old food left on the mattress from the last person, plus under the couch was a wine lid. The room had a funny odor to it, so I opened up the two windows to vent out the room, we were greeted at 8:49p.m by the City of Omaha Jack hammering the sidewalk beneath our window, as I debated to either have the window open for ventilation or to shut the window to muffle the sound below, I noticed someone left two Cigarette Butts in the bedroom window. With only being in the room for 15 minutes I was overwhelmed and tired and wanted to just go to bed. As I layed there I noticed the end tables had sticky stuff on it, the vents have not been cleaned in a very long time, holes in every wall from where they moved the blinds, but were to lazy to fill in the holes and paint over it. The clean bath mat was thrown in the corner of the floor, the Shower was dripping so bad that the walls looked like housekeeping did not even wipe and clean them. I have no idea who the Head housekeeper is or if they even have one, but I feel they honestly need to whip the housekeepers in shape and start focusing on deep cleaning every room, when you walk in to a fine Hotel, you should have that WOW Factor!!! If you use a magic eraser on all of those scuffs on walls & doors, it should take them right off. Maintenance needs to get in to those rooms and start repairing the walls, fix showers windows ect. To be honest, I feel the owners need to hear this and figure out were the broken link is and start repairing that Hotel. By the way, I do have pictures on every issue I had during the stay, i did mention this to the front desk. read more

See all

Well at over $450 for three nights I wasn't disappointed, but a few things about this experience ticked me off. The first thing I noticed that our room was hot... With 3 adults, and a 5 and a 2 year old - there was nothing I could do to cool the room off enough. It was about 78 in the room and we immediately turned the heat down to 60... I tried in vain to turn the air conditioning on but I was met with an error code. I looked up the thermostat on Google and found that it is "locked" to a central command and can not be manually changed from heating to cooling. We spent three nights and days with most of the time relying on a barstool propping the door open and the maximum 3" operable area of the window trying to keep the room cool. The front desk staff was great from the time we checked in. They all seemed accommodating to our concerns and needs, but they lacked the authority or ambition to deal with this problem in a situation that was brought personally to their attention at least twice. The last night of out visit the toilet stopped working. My wife ran downstairs to use the restroom (at 2 AM) and I went to investigate. I lifted up the lid only to find a randomly made pop bottle lid and highlighter had been used to fashion a functioning piece of the toilet but instead was blocking the float to fill up the toilet. The room was nice, although not quite as expansive as the hotel's photos led to believe. Great location, absolutely the best. Great staff. Really spotty execution. https://www.tripadvisor.com/ShowUserReviews-g60885-d1870740-r465218627-Element_Omaha_Midtown_Crossing-Omaha_Nebraska.html# read more

Element Omaha Midtown Crossing - I lifted up the lid only to find a randomly made pop bottle lid and highlighter had been used to fashion a toilet piece. - Hotels Near Me - Omaha, Nebraska

Very nice & affordable place to stay especially if you have a dog. Doggy bowl & treats as soon as you walk in the front of hotel. Has attached parking garage free of charge with lots of restaurants close by. Also has park right next door for your dogs. Very nice rooms, super clean with great air conditioner. Rooms are very modern & has nice showers for you to give your dogs a bath. Breakfast was very good lots of selection. My family loved this place and would definitely stay again. Best part is that it's part of the Starwood family so if you like getting SPG points, this is a great place to stay. read more

See all

Great hotel in a super location. The staff was very friendly and accommodating. The shuttle service to local haunts was great too. The breakfast service is quite nice with lots of options. Would have been 5 stars but the room was a little tired and could use some freshening. Not that it wasn't functional but just a little tired. Well be back and we'll stay here again mostly due to the great location and warm and friendly staff! read more

Element Omaha Midtown Crossing - Nice and Yelp friendly too! - Hotels Near Me - Omaha, Nebraska

When I went to check in, they were having a computer malfunction and couldn't give me a key. This is in addition to the app check-in not working. There were also no managers on site. Once I got checked in a few hours later after leaving the property, everything was fine. The room was quite nice. They charge for parking, so I parked inside of the park nearby. Walking distance to some bars and cafes. Overall pretty good, but they need to sort out their check-in issues. As a Titanium Elite member, I expect a much better check-in experience. read more

When you have to be in Omaha, this is a terrific choice of hotel. It's just a couple miles from downtown as well as the airport, and surrounded by a number of nice restaurants. Decor is modern, beds are Westin comfy, and it has all the makings of a great stay, long or short. If you feel like holing up and disappearing for a while, you have a kitchenette (fully stocked with pots, pans, utensils, you-name-it), a laundry room, a fitness center, and restaurant delivery. Plus, it's eco-friendly and working on being LEED certified. P.S. Marc M., they raised the overnight parking now to $8. Oooooooh! read more

See all

I stayed at the Element Hotel in Dallas & had a good experience so I thought I would try them out in Omaha. The King room wasn't what I was expecting because I booked wrong. My fault. Anyways it was a standard King room which is ok. Unfortunately, the cleanliness wasn't great. I saw dust on the table, counter shelves in the bathroom, floor & a brownish streak in the shower. I'm not sure if the walls are thin or the girls outside in the hall were too loud at 2 AM in the morning but we could also hear outside noise fairly clear. We heard cars driving pass our room outside the window throughout the night. I guess that's the downfall of staying in the midtown area. Another incident was the day we were to check-out which was Monday, August 13th; the maid game into our room around 8 AM which I was still in bed. She saw me look over & left. Then they came by again about 10 AM . I feel there should be a system they can check to see who has checked out of the room because knocking doesn't cut it sometimes. Check-out was noon so they could've waited until 11 AM at least before making their rounds. Even with the dusty room, loud girls outside at 2 AM & the maid coming into our room I will still give them 4 stars. The guys who checked us in was very helpful & nice. When we would leave & come back the employees greeted us with a smile & said hi. The lady who checked me out was great as well. My experience was fairly good & the breakfast was ok. read more

See all

Stayed here last September. The building is really new and modern. There wasn't a view to speak of. No SPG Gold benefits. Free breakfast is awesome - there's hot and cold items. Parking deck - park on the 2F and access the elevator after you check-in. The doors from the garage are super heavy. There is an attached supermarket but I've never been. There needs to be outlets by the bed. One weird thing: I'd purchased a big item from Target and asked if they had any empty boxes I could use to package the item up to check in at the airport. There wasn't good follow through on this at all. Apparently you have to call at a certain time for them to check at a certain time. And if it happens to be after the trash was taken away, no go. I feel like this would've been an easy task at a larger hotel. read more

I've stayed at the Element probably 25 times combined for work, including the past six nights. I think it may be my all time favorite hotel, for several reasons: -Location. The Element is in the middle of Mid Town Crossing, which means that just outside the front door are many restaurants, bars and shops. You really could spend all of your time in this area. -The rooms. Every room is a mini suite, with a full kitchen, couch, decent tv, and many amenities. The beds are comfortable, the shower gets piping hot, and it's mostly quiet. -Happy hour. Every Monday-Thursday at 5:30 there is a free happy hour with unlimited wine and beer. You can easily get drunk in this. There's also appetizers. During one night I ate the apps, had about a full bottle of Cabernet and called it a night. -Breakfast. This is easily the best breakfast of any hotel I've ever been too. Forget simple cereal and muffins (though they do have this). There are several creative varieties of fresh breakfast sandwiches and wraps, quiche, smoothies, etc. And it's included in the room rate. -The staff. From the front desk to the free shuttle, everyone is extremely nice and courteous. The service is top notch. -The gym. It won't win awards, but the gym is serviceable. I've seen much worse. With expansive rooms and an amazing free happy hour and breakfast in a prime location, I always look forward to staying in the Element. read more

Incredibly clean lobby and room. Great location quite convenient to the city. Terrell was working the front desk on check in,he was incredibly nice and helpful, he knew the area and where to go. He gets five stars on his own. I'd highly suggest this hotel and its location to great restaurants and bars. read more

The Element rocks. If the locale works for you stay here! Why? Friendly competent service, great rooms, Comped happy hour, breakfast, and a nice fitness center. Rooms have a nice kitchen set up and a great work area. This hotel works for me as it's close to downtown, local restaurants and our client is about 15 minutes away. They do have airport shuttle service and will arrange for a taxi to the airport as well $15 flat fee. And oh yea the beds are beyond comfy. I've stayed here a number of times and have never been disappointed. Now about this 30 degree weather and snow on April 18th!!! read more

We spent two nights here while we were in town for a wedding and we really enjoyed our stay. The hotel is gorgeous for starters and very well decorated if you like a modern and trendy vibe, which we do. We had a king size bed with the infamous Westin mattress and sheets. Perhaps it was not having our animals wake us up at 2 or 3 am but we slept like babies. We could have brought the dogs as this is a pet friendly hotel but opted for no. And the best part is the Eco friendly angle they are taking. Save the earth! read more

I usually stay elsewhere in a studio suite type of a room in Omaha but as there was an event near the Element so I booked a Studio Suite which had a full kitchen with a two-burner cooktop and a king-size bed. The studio suite is the perfect place to relax or get some work done. There was high-speed internet FREE and the desk was a nice size to work at with room for two laptops. The bed was comfortable and the bathroom was also roomy. For those who are inclined, there is breakfast every morning and an evening reception. There is laundry, fitness center and a business center in the hotel as well as bikes to borrow. A handful of restaurants, a great market and deli (Wohlner's) as well as a green area adjoin the hotel and the hotel is PET FRIENDLY. I did get a handicapped room which I thought was odd, but it just meant that the bathroom was large with some bars and a drop down seat in the large shower. I just hope I didn't take a room from someone who needed it! Clean, comfortable, convenient. I would stay here again very happily. read more

As an SPG platinum (this year gold) customer, I have been disappointed by this hotel twice. Both times my room smelled like old shoes... I mentioned it the first time and was given air freshner and a lame joke by a member of the front desk staff; on this stay, I said nothing, but now I'm posting this review. I hope things improve, this could be a nice hotel... maybe if the hotel is lucky, they'll only receive guests like the one I met in the elevator who said he usually stays at Super 8's and Element was "the nicest joint" he'd every stayed it. I wish I could have said the same. read more

So, everybody says this and it's super cliche, but I usually don't leave yelp reviews. I've had plenty of bad experiences at a multitude of places, that's just life. This one in particular sticks out tho because I had pretty high expectations. I was in Omaha two months ago for work- I stayed at the embassy suites in la vista and had a wonderful experience. On the return trip, my boss insisted that we stay at The Element because he's an SPG member. I looked at the hotel on this great website and agreed. Now, I won't say bait and switch, but it's definitely not what is advertised. First, let's start with the positives: Location. Really cool spot with tons of eating options and quickly can get to wherever you need to go in Omaha. That's pretty much it. Rest of the stuff is standard hotel fare. Now, for the negatives: Upon arrival, the person at the front desk desk was nice enough but barely intelligible. I requested foam pillows and did not get them. The TV situation is weird. The front desk informed me that patrons used to steal TVs... being that there is always someone at the front desk, how they could not notice someone taking out 40 inch TVs is beyond me. So now all the TVs are are from 2007. Just odd. The bed felt like it was a Westin cast off. The shower had an accessory that didn't work. All of this isn't that bad, I've deal with worse. Combined with the following makes it a deal breaker. I found out that my door could be opened by just pushing on it. Which I guess would be super cool if it had some sort of biometric finger print system in place but alas everyone could also open it that way. To the hotels credit, they sent someone and addressed it as soon as they could. The noise was pretty unbearable. Messed up my sleep for a couple of nights. The hotel also had a slightly weird smell. Finally, a my neighbor and I both received DMCA violations for downloading illegal content when all we had is an iPhone hooked up to the hotel WiFi. As it happens, we are both in IT (who isn't these days) so this was laughable. It's also worth nothing that my bosses thermostat didn't work and my other co worker found hair in his shower. All in all, it's a hotel. You could definitely do worse. But for the money you can also do way better too. read more

Full kitchens in rooms, spacious cool bathrooms. Free breakfast was awesome and free WIFI!! great location close to Old Market area and lots of restaurants are a short walk from hotel. Nice grocery store attached to property as well. I highly recommend. read more

Element Omaha Midtown Crossing - Hotels Near Me - Omaha, Nebraska

See all

Super nice hotel suite. Full kitchen with supplies- even had salt and pepper. Reasonable parking plan ($10 for come and go parking in attached ramp). Helpful, friendly staff. Yummy breakfast. Sheets were so soft. Bed was comfortable. I really liked the earth friendly (eco friendly) soaps - dishwashing, hand, body wash, shampoo/conditioner. Everything about this hotel implies quality and class. (As a bonus- try Thirst-tea right across the lot. A special treat!) read more

I was in Omaha (for the first time ever!!!) for work and stayed at the Element Omaha Midtown Crossing for 4 nights. It was within walking distance to the workplace I need to be at for the 4 days that I'm there, so it was a no-brainer to book here. Being a Westin-affiliated hotel, I figured the standards would be set pretty high, and therefore, it should be a very comfortable stay. And honestly, this was the cheapest hotel I have ever paid for that included a full kitchen. I have to admit, I was a bit wary that there was no separation between the kitchen and the sleeping area mainly because refrigerators can be pretty loud. And this being a full-size fridge, I thought, well there goes my sleep for the next 4 nights. But you know what? This was not the case! While it had a hum, it was barely noticeable!! I love that it had a full kitchen. I was able to cook every night that I was there, which is very rare when I travel for business. They had everything - pots/pans, cooking utensils, plates/bowls, tupperware (so handy when you have leftovers), eating utensils, and sponge/dish soap. The night before I left, I put everything in the dishwasher and just turned it on. Easy peasy. Good location, though if you aren't comfortable eating alone, it's not the best place for you. Mostly sit-down, fancy restaurants so I ended up buying groceries at Wohlner's next door and cooking dinner every night. Turner Park, located next to the hotel, is a really nice place for a walk if you're up to it. Also has a nice place to get boba. I don't think the AC/heater in my room worked. It stayed at '76' the whole time, but felt more like 70s? It didn't switch over the heat at all. Mostly my fault, I didn't feel like asking any of the hotel staff to fix it. So I just lived with the coldness while I was there. Gym is really nice. It's small, but has everything you need for weight and cardio. Very thoughtful with towels already placed at each machine and fruits and earphones on the counter near the door if you forget to bring your own. It's also open 24/7, which is pretty rare. Shower was really comfortable. The shower head is similar to what you'd find at a Westin - nice and big! The hot water hits you like a waterfall and washes away all your stress! Only thing that I didn't like was the placement of the couch. Couldn't really sit on the couch to watch TV? My couch also had a giant stain on it... giant red stain... so that was a little gross. All in all, I would definitely stay here again. For the price, you really can't beat the amenities. read more

First time in Omaha NE and thought I would stay at a Marriott property since I have stayed at Marriott hotels 'many' times in many previous years. Well, none of these issues we encountered was what I would have expected from the Marriott chain. 1. My first issue was the bathroom sink & shower water pressure or lack of it. Not even enough pressure to clean your toothbrush or even get soap out of your hair in the shower. Because someone at Marriott thought a rain shower head mounted at 7'ft high to get you clean or even with a small meager hand held shower spray was a great idea ? WOW 2. The room was very small and they had a California king bed in this already small room...who thought that was a grand idea ? 3. The coffee table, (or what we thought was a coffee table in front of a large sofa bed), was only a 16" diameter white painted wood table. To eat on to watch the swiveling and oversized 72" TV on a credenza ? WOW. Our 2 nightstands were not much larger either WOW. 4. There were 2 very small waste baskets in the room much like you might see in a child's preschool classroom which we had to empty nearly every other day and ask the maid for trash bags to keep the trash from ending on the tile floors. And yes...no traditional maid service unless we asked at the front desk ahead of time. 5. The kitchen was on one wall and had 2 small bar stools to face the wall. Hmmm? 6. The kitchen did have a large combination refrigerator/freezer BUT no ice maker in it. Only 1 very small ice cube tray to refill constantly. Oh and by the way this nice very modern Marriott hotel HAD NO ICE MAKERS ON ANY FLOOR. ? We even had to ask the front desk for ice and oh yes they gave us ice .....1 bowl of ice and the gal at the desk rolled her eyes when we asked for a 2nd bowl of ice. REALLY ??? 7. As for this hotel amenities shall I say nearly none...except for the daily hotel breakfast which was practically the very same each morning. 8. The hotel snack shop had less items to purchase than any corner gas station anywhere in town. 9. There is not traditional restaurant no bar or alcohol to purchase and NO FREE PARKING hmmm. Oh yes there was an upscale grocery store around the block and a few blocks away where we had to purchase some food items because there were many quite pricey and chic upscale restaurants. So after taking our grocery food to our room I relate it like we were camping out. Ah need I say more? Well the word Marriott will never be spoken from my lips again unless someone asks me about my VERY LAST STAY at a Marriott. read more