Front desk service was exceptional; Angie was an absolute delight. Always keeping a warm smile on her face. Coming from out of state, we found ourselves needing an unexpected and immediate reservation and Angie happily and efficiently helped us book exactly what we needed. She managed to make a stressful event so easy and smooth. Wes was also a friendly face, always smiling and greeting everyone he came across. room was clean and spacious. Breakfast was nutritious and tasty! Traditional's like toast and jam, bagels, BYO parfaits, eggs and bacon always available. Element is the best stay for an affordable price, The absolute best bang for your buck. 10/10 would recommend. read more

Element - breakfast - Hotels Near Me - Milpitas, California

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The front desk I believe their names were Davina and Alex provided great service! I would definitely book here at the element in the future. Thank you again for the great experience! read more

I've stayed at many elements but my experience here from all other stays was beyond more than what I expected. Upon checking in, I gave the wrong ID to Davina, our front desk concierge. She advised me she didn't see the reservation. Not realizing I had given the wrong ID, I was in a panic that my weekend plans were screwed. All the while, Davina took it upon herself to call all other Elements to see if I had a reservation there. It was then I had realized wait the name Davina was speaking of was not my name. Hah! I had totally forgotten I had my friends ID in my wallet. Hey, we look alike. Not Davinas fault. That was so funny! Poor Davina. She was such a big help. She explained everything from start to a finish. I can tell she goes beyond and is very attentive which is the perfect reason she deserves this review. Davina went through everything methodically with how to locate the breakfast, the time breakfast would be served, parking, quiet hours, amenities, elevators and so much more. Later, I had to run to the front desk to ask for a bandaid and met with another concierge person named Alex. Alex was juggling a number of guests checking out to fly back to India and I could observe them giving him an unnecessary difficult time. Nonetheless, Alex handled it well and continued to help me with my little need - my bandaid. Alex not only gave me a bandaid but germx wipes and alcohol wipes and offered a small first aid bag he'd make himself depending on the need. I assured him my boo boo was small but it was a super nice gesture. The two of these concierge people deserve this review. They were both bright and cheery and super helpful. While all of the above seems minuscule to some of you, they remembered me every time I walked in and out as well as other guests. I felt super welcomed and like a valuable guest. They made sure to smile, acknowledge and never missed asking how the stays going and if I needed anything else. Now, that my yelp friends is pure fantastic service'. I would be remissed by not acknowledging their efforts. Thank you both for a wonderful pleasant stay! I'll be back! read more

Alex, from the front desk, provided excellent service and made our first experience fabulous!! He was very friendly, sincere and helpful.

Super nice people! Complementary breakfast was great too! thank you John, Mey, Qurora, Mariana !!

Alex was very professional and friendly. Room was large, clean, and new. Fridge + microwave oven + kitchen sink amenities are a big plus.

I stay this clean place & Staff very friendly. Very convenient to eats & close by Great mall read more

Walls are paper thin! You can hear all the noise from the freeway. You can hear your neighbors phone conversations through the walls. You can hear the people above you walking around. I could literally hear alarm clocks going off throughout the morning. Asked for a new room since the people next door snored extremely loud and we got zero sleep. The front desk would not switch rooms. Stay somewhere else. breakfast is basic. read more

Great hotel! The staff was friendly and helpful. The room was as nice as the pictures. Really liked the decor. Love the focus on wellness and sustainability. Free bike or yoga equip rentals are really nice amenities. The kitchen items provided are great. Best of all, rooms have a window that can at least be cracked a little bit. read more

Angie was very friendly and the facility was great. I love the complimentary charging for EV. Best place to stay.

I had a relaxing time at this establishment. Especially during the Happy Hour drinks that were served by Andrea.

Everything is excellent in this hotel. Staff is nice and helpful. Especially Alex in front desk who is so patient and nice to the guests. The room is very clean and comfortable. read more

The check-in was a very smooth and friendly experience. The front desk (Alex) was extremely helpful. Also during our stay, Alex also provided exceptional service and accommodated all our requests and more. Also the rooms were big with fully equipped with kitchen and a real working fridge and freezer! Definitely coming back here next time visiting San Jose. read more

Alex at the front desk is really friendly and helpful. The facilities are nice. Afternoon happy hour with free wine and beer is fantastic. read more

Element - Free bike - Hotels Near Me - Milpitas, California

First visit to Element did not disappoint! Conveniently located near San Jose, Element has spacious rooms with kitchenette and is super clean. The customer service is top notch, thank you Alex from the front desk for making sure we were well taken care of! read more

I don't usually leave reviews but after my 3-day stay, I felt it was a must. I came with my family of 5 including my dog and we were all impressed by the quality customer service from all the staff during our stay. Upon our arrival we were greeted by Devina who made us feel welcomed right from the start. When we informed her about our 3 other families also staying here, she put us all next to each other on the same floor without a problem. Housekeeping was attentive, fast, and easily accessible. We received a courtesy call on the days our room was serviced and left in peace when our "do not disturb" sign was visible. Breakfast area was clean, items were fully stocked, and kitchen staff were polite. All things considered, I am truly happy we chose this establishment for our stay. As difficult as it is finding a place with wheelchair accessibility and pet friendly rooms, they not only accommodated all of my needs but made sure we were more than satisfied. My family and I sincerely recommend this well-maintained and remarkable establishment. We look forward to coming back. read more

Great new hotel in Milpitas! Room is spacious and has a real refrigerator & a stove! Alex @ front desk is most helpful! My wife also loves this! read more

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Great location off I-880 and State Route 237 for business or pleasure, especially if you are attending an event at Levi's Stadium, going to a meeting or convention at Santa Clara Convention Center, or visiting California's Great America theme park. Hotel is also very close to Milpitas Square, an outdoor shopping mall featuring numerous Asian eateries. Modern designed room was close to brand new and had great amenities, the biggest being the brand's Heavenly Beds and in-room full kitchen. We also liked the TV options which allow you to connect to Amazon or Netflix or watch Showtime. Also, complimentary breakfast is offered daily and includes hot cooked to order breakfast as well as grab and go and American and Continental selections, including Yogurt Parfait. Other features of the hotel are free Wi-Fi, a fitness center and outdoor heated pool. Not to forget, the hotel is pet friendly. If you are looking for a clean, modern, and quiet hotel in Silicon Valley, the Element San Jose Milpitas is a good choice. read more

Element - Hot cooked-to-order breakfast. - Hotels Near Me - Milpitas, California

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I love coming to this element location. the rooms are clean and comfortable. Alex was welcoming, funny and caring. He made the check-in process comfortable. I look forward to returning read more

Great service and staff. Alex is awesome. Your happy hour is definitely worth coming to stay for over night. I also love your fitness room that I can exercise for a long time. read more

This hotel was amazing! I LOVED LOVED LOVED my room. It was super duper clean! The staff had AMAZING personalities. No one had a bad attitude, ever. The climate control within the room was fantastic. It actually cooled down. It wasn't on that cooling /heating system like a lot of the other hotels in the area, where everyone has to agree whether they want heat or AC. I run hot, even in the cooler months and can't be waking up in the middle of the night acting like I'm in the middle of pre-menopause. There's been a lot of break-ins to cars at other hotels but this hotel has 24/7 guard. They literally were doing their job, and doing it so well. I didn't see them on their phone, I didn't see them sleeping, I didn't see them slacking off, I saw Hard Working security guards patrolling the guest parking lot to make sure everything was safe and secure.! I love this place and will definitely be coming back. read more

This is our favorite place to stay when visiting the area. Davina, who works the front desk, remembers my family and always greats us with a smile. The entire staff is so friendly, hotel is very clean, free breakfast is delicious and has something for the whole family. Rooms are spacious too! read more

Excellent service. Staff very helpful. Room spacious, convenient refrigerator and dishwasher.

Arrived for my stay check in was easy. The room was very nice. Every thing looked very clean. Staff was very nice. Peaceful night of sleep. I was annoyed when at 8:59 the housekeeping knocked on my door to ask me when I was leaving. When checkout time is at 11:00 don't wake me up to ask me when I am leaving . Breakfast was okay however no meat is served at this location. I wouldn't mind staying here again. read more

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Spoiler alert: This is a Five Star Property! Within thirty minutes of checking in, I was almost compelled to give a glowing review but I decided I should complete my stay and then review. This hotel is a MODEL of customer service! I arrived into town early and called to see if I could check in early, low and behold, my room is ready and I am welcome to come early! (How often does this happen?!!) My check in was so quick and easy, it was pretty much uneventful. A few minutes after I stumbled into my room, my phone rings! It is the front desk calling to make sure everything is ok! WOW! Because of the lovely and efficient design of my Studio King with kitchen, I felt like a little kid touching everything and opening everything. The design and fixtures and cabinets and appliances was all TOP NOTCH! They did offer an evening reception but I did not partake. I did check out the breakfast which I found decent. They offered a hot breakfast of eggs, sweet potatoes, kale and chicken sausage. This surprised me. I put together a tray of cup of coffee and a yogurt parfait and the hot food. The night before my check out, they called me again to make sure everything was going well. I was not able to enjoy the pool or the BBQ stations but I very much enjoyed the kitchen and THE FILTERED WATER! I can't wait to return! read more

Thanks to Davina for helping me out with a smooth checkin today. She also provided me some cold water bottle.

Our stay at Element was great. Check-in with Alex Tongi was quick and easy. He's very friendly and gave lots of recommendations around San Jose. He also showed us the amenities too. read more

Mobility/ handicap accessible room. John server in cafeteria is amazing and super helpful

Best stayed with our kids. Alex was a great . He was very friendly n very helpful.

Element is a very chill hotel, they have great hospitality, and the breakfast crew is very amazing. The staff here are always responsive and helpful when navigating around and so welcoming. Thanks to Alejandra, Jhon, and Alexandra for always serving breakfast with a smile and providing great service. I would definetly stay at the Element again. read more

check in was quick and easy. Great customer service from Alex Tongi. Rooms are spacious and clean.

This is my nth time in this hotel and it has been my home away from home whenever I'm in SJC! Folks like Alex Tongi in the front desk make the check in experience easy and he went above and beyond accommodating my late checkins! read more

Nice, clean hotel close to everything. Breakfasts are very nice. Alejandra made an outstanding spinach and egg breakfast sandwich - and she was very pleasant as well. Thanks!! read more

Jhon, Mey, and Mariana was soo attentive and nice and make sure everything was clean and stocked. They were really polite and welcoming.

John, the server, is amazing! He helped us with our needs at the table, promptly checking if we needed anything. Very nice experience.

Staying here was a wonderful experience! Our hotel receptionist, Davina was incredibly warm and welcoming. The hotel rooms were very nicely decorated and clean when we arrived. read more

Want to thank Davina for all her help with stay here. She really worked to accommodate my request for a room change. Followed thru until the end. Alexander also was very helpful when I was in a pinch with the meal I had started cooking! Great people! Madison must be doing the hiring, because the are you mean a great service that she is provided over the years! read more

It's been a pleasant time at this hotel. Stayed here for 5 weeks and every morning went to breakfast with John, Mey, and Mariana. They always kept the breakfast clean and stocked. The only thing they are missing in breakfast is PORK sausages and American BACON. Front desk was always nice and when I needed to grill they would supply the utensil and plates. Thank you for all your hard work at this location. Almost forgot to mention they clean the room every other day which is a big plus :) read more

Stayed for about a month here, great customer service in the front desk. Someone was always available when I needed something. The complimentary breakfast was also great and delicious! John the server would deliver great customer service and even took plates from us whenever we were finished. Great experience overall, and the ladies were also great! read more

Breakfast service is amazing! Staff, (Meg, John, Mariana, and Alena) are very quick and efficient. Clean up and restock is quick and they brought my toddler crayons. They also interacted with my over excited toddler to make a positive experience for her and everyone said good morning to make a nice experience for me. read more