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    Element

    4.7 (124 reviews)
    Open Open 24 hours

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    Reviews With Photos

    Gym
    Selina L.

    I liked this hotel, but we got unlucky going there for a family staycation weekend when there was a kids sports team group staying there too. Some of the kids were really loud and rowdy... my whole room was rumbling and shaking for about an hour at night because those kids kept running up and down the halls. They were not pleasant to be around. Breakfast time was also crazy... dozens of families with kids trying to get food... and some kids are pretty unsanitary the way they grabbed food... and some kids were wasteful too, I saw lots of good food get dumped or left on the tables after they left I really liked the hotel and would go again. I just hope we don't happen to stay with a bunch of sports families again bc it was a bit stressful for me being around that community. I think the hotel staff should've tried to place all the non-sports-team customers far far away from those customers that came all together, to avoid the noise issue. I did not rest well. Gym was clean. Pool was small but nice for kids to play around in. Hotel was a bit older but everything was in good condition. Breakfast buffet had a great selection.

    Juice cart
    Jamie L.

    We had a great experience. It was a short, but sweet trip down. The reason we were down this way was for my daughter. My daughter competed in the California Regionals for cheer. The room was clean and really nice. The continental break was the best. It was amazing!! Everything was made on a flat hot grill, hot and ready. They had yogurt and everything to go on it. Orange, apple and grapefruit juice. Coffee creamer and tea. Pancakes with everything you can think of to put on top. Egged any style with hot sauce or other toppings. Bread, bagels, croissants and everything to put on top of it. The customer service was amazing. I would definitely stay here again.

    Jelynda L.

    Not a typical hotel breakfast experience. Made to order eggs, yogurt bar and other various items are sure to please all dietary needs. The staff- John, Alejandra and Alexandra were very firmly and attentive to keep the area stocked and clean.

    Premium suite (the designer was playful - cool beans)
    Mal C.

    Stellar experience at the Element. I stayed in the premium suite. While the bedroom and bathroom were pretty standard, the living room/ kitchen/ meeting area were notably spacious and beautifully (and playfully) designed. Really appreciated the design aesthetic. The corner suite was also quiet and clean. The lobby almost had a hip lounge feel at night. The local wine/beer happy hour and evening herbal teas were a nice touch. The hotel also had a nice breakfast spread, and the staff was really kind. Would stay here again!

    Lobby
    Aneida R.

    Tried this location a couple of times and every single time it has been great! Breakfast is available in the morning and coffee and infused water is available all day. Convenient location right off the freeway. A small gym and outdoor pool as well.

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    2 years ago

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    1 year ago

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    1 year ago

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    7 months ago

    Alex, from the front desk, provided excellent service and made our first experience fabulous!! He was very friendly, sincere and helpful.

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    5 months ago

    Super nice people! Complementary breakfast was great too! thank you John, Mey, Qurora, Mariana !!

    Business owner information

    Photo of Kevin P.

    Kevin P.

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    8 months ago

    Alex was very professional and friendly. Room was large, clean, and new. Fridge + microwave oven + kitchen sink amenities are a big plus.

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    Kevin P.

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    2 years ago

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    11 months ago

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    Kevin P.

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    1 year ago

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    1 year ago

    Angie was very friendly and the facility was great. I love the complimentary charging for EV. Best place to stay.

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    1 year ago

    I had a relaxing time at this establishment. Especially during the Happy Hour drinks that were served by Andrea.

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    7 months ago

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    7 months ago

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    Kevin P.

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    Kevin P.

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    3 years ago

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    8 months ago

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    10 months ago

    Excellent service. Staff very helpful. Room spacious, convenient refrigerator and dishwasher.

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    Kevin P.

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    3 years ago

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    3 years ago

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    1 year ago

    Thanks to Davina for helping me out with a smooth checkin today. She also provided me some cold water bottle.

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    9 months ago

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    10 months ago

    Mobility/ handicap accessible room. John server in cafeteria is amazing and super helpful

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    Kevin P.

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    7 months ago

    Best stayed with our kids. Alex was a great . He was very friendly n very helpful.

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    Kevin P.

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    1 year ago

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    9 months ago

    check in was quick and easy. Great customer service from Alex Tongi. Rooms are spacious and clean.

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    9 months ago

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    11 months ago

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    1 year ago

    Jhon, Mey, and Mariana was soo attentive and nice and make sure everything was clean and stocked. They were really polite and welcoming.

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    Kevin P.

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    1 year ago

    John, the server, is amazing! He helped us with our needs at the table, promptly checking if we needed anything. Very nice experience.

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    Kevin P.

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Kevin P.

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    Page 2 of 4

    Element Reviews in Other Languages

    Ask the Community - Element

    Is there ADA parking and is it charged as well? Is it added to your bill or is there some ridiculous scan thing you have to give over credit card info to?

    Does the wifi actually work well?

    I had no issues and was able to do work.

    I see the parking is $15 per night - is it gated, roving guard patrol? How safe are the vehicles in this area?

    I know this was asked in 2022. But as of September 2023, it is an open parking lot. No roving guard, at least I did not see any.

    View All 4 Questions

    Review Highlights - Element

    All the while, Davina took it upon herself to call all other Elements to see if I had a reservation there.

    Mentioned in 12 reviews

    Read more highlights

    Residence Inn by Marriott Milpitas Silicon Valley

    Residence Inn by Marriott Milpitas Silicon Valley

    (91 reviews)

    $$

    We loved our 4 day stay at this Mariott Residence Inn, Milpitas Silicon Valley location. The only…read moreproblem we had, started off bad which was minor was we didn't get our room keys upon checking in, it wasn't ready til late the next day, so security had to open the doors for us, we checked in late at night so having a room key didn't matter, just having breakfast the next day we had to have the room opened after. Despite that, I loved this Residence Inn, very great convenient location, staff are super friendly and the parking is FREE!! I originally had another place in mind near the airport but the parking fee $25. x4 days which I saved by switching our hotel over here. Coming back late at night we had no problems with finding a parking spot, we were lucky to find a spot close to our room. Lets talk about the breakfast that I read great things about, it is true from the reviews, really Wow! staying here for 4 days, I was worried we would get sick of eating the same items but I can see they have different selections, I can see the staff working so hard, when preparing the daily complimentary breakfast & happy to see there is rice, furikake and miso soup! Reminds me of another Marriott when we stayed at Hillsboro, OR. Breakfast staff are so friendly, they greet you with a smile, I can feel the joy and love, while enjoying our breakast. 5 Stars! I loved our room, it is very spacious! Enough for the 4 of us, My hubby and I, My son and his friends. We sure made use of and utilized the stove, dining table, and fridge. We were here for a film festival out in Gilroy for few days and staying here was convenient for us. Also close proximity to Silicon Valley companies, Cisco System and ScanDisk. Near Great Mall, 10 miles from SJC! Thank you wonderful staff, I look forward to staying here again! Totally recommend!

    I stayed here for one night and I enjoyed the facility. While the price is.... Higher than usual,…read moreyou are provided good quality rooms, service, free parking, etc. It's also nice to know breakfast is free so it helps to offset how much you are paying. Just make sure to do your own research so you won't be caught with any surprises.

    Hilton Garden Inn San Jose/Milpitas - Hotel Exterior

    Hilton Garden Inn San Jose/Milpitas

    (131 reviews)

    $$

    The hotel was going through renovations during my visit. They didn't have a proper lobby to get to…read moreyour room. You had to go outside and enter through an external door. I was happy with the location of my room because it was close to the entrance. I could park nearby and it was easy to load and unload my car. However, the room left a lot to be desired. The bathroom was so tiny and the toilet was positioned right in front of the mirror so you had to either position yourself on one side of the toilet really close to the counter or you stood to the right of the toilet, but far from the counter. The shower door had a gap so the water leaked from the shower onto the floor. It is just a matter of time before the flooring will warp because of this water. The bed was okay. I wish they had firmer pillows The hotel is located behind an In-N-Out. I thought this would be cool cause I could just easily walk to In-N-Out for food. However, it was so crowded with people going through the drive-thru and people hanging out in the parking lot behind it. The hotel is located at McCarthy Ranch, which has numerous restaurants both sit down and fast food and shop. This usually meant that the area was pretty busy. As far as Hiltons go, this wasn't the best. I was hoping that the location would make up for it, but it actually worked against it.

    The room is nice and clean, spacious and quiet. It's at a location convenient to a ton of…read morerestaurants. However, don't come here if you need wifi. The free wifi is worse than what I've experienced at other Hilton hotels, even the lower end ones. It's constantly losing connection. I tried to upgrade to Premium wifi for some important calls. After forgetting my current network connection, it failed to show me the option to upgrade. I called the front desk which directed me to tech support, which then notified me that this hotel is no longer part of their network. So there's nothing I can do at this point but deal with the bad free internet. Not only can I not use the free internet for simple Google Meet calls, but even if I try pay them more money to upgrade, I can't. I'll also add that I booked a room through the app earlier and when I arrived, they had assigned me a different room. I booked that room specifically because it was a quieter location for my anxious dog but instead, we are now right next to the elevator and stairs.

    Hampton Inn Milpitas - Guest room bath

    Hampton Inn Milpitas

    (64 reviews)

    $$

    Exceptional Service motivated me to write this review…read more First I want to focus on the friendly, helpful and professional staff. From checking on parking requirements before my booking to the check in with Aastha, who was exceptional all aspects have been 100%. The room is clean and reasonably appointed. I have strong hopes on the breakfast. All booked thru Hilton App with no issues. The phone key was not functioning at this time but I saw that Hilton is footwork on the backend systems on the 28th of September. No worries, card keys were quickly provided. I would certainly stay here again if I needed a stay in this area. FYI: It's about $20 to Uber to SJC.

    They need to remove the manager, Gabriel who is disrespectful, lacks customer service, verbally…read moreabusive to women and men, lacks professionalism, is NOT cool, calm, collective. He makes the experience of never wanting come back ever! GO to the Best Western, Milpitas, they have elevator, bar, free breakfast, parking and I believe happy hour. There are several hotels on McCarthy Ranch, Staybridge,Courtyard Milpitas, Hilton Garden Inn, Residence Inn, Larkspur Landing, Sonesta San Jose, Embassy Suites-on Calaveras Blvd., Update: On 7/26/25, I received a phone call from Gabriel LeBron? According to him, corporate asked him to call me directly for this review above. Why would the person I placed a complaint on call me directly. I told him I never need to speak with him from day one on April 11th. According to him, again, I am no longer allowed to stay there! And why would I refer my friends and family to an establishment were the manager is so unprofessional! He must be someone's son to have him there? The Hilton has lost me as a guest. Don't go to this hotel at all!!

    Hyatt House San Jose/Silicon Valley - Meeting Room

    Hyatt House San Jose/Silicon Valley

    (153 reviews)

    $$

    North San Jose

    Loved this hotel!…read more Pros: Room was spacious. Beds were very comfortable. Rooms were super quiet! TV's were sized for the room! Pool was clean. Saltwater is a great touch. Healthy eating options (Chipotle, Chick-Fil-A, etc.) in walking distance. Target in the plaza across the street! Complimentary Breakfast Buffet. Workout room was adequate. Very close to Levi's stadium. Cons: Internet was a tad bit slow for being in Silicon Valley. Parking is paid. $17/night. We have not had the need to pay for parking at any of the other Hyatt houses and Hyatt places before. Silly, I thought. The plaza had cautionary signs about car break ins and safety every 20 feet. It was odd and a little scary that they had to put close to 20 placards at this small lot.. All in all, we would stay here again. Comfortable, quiet, pool, Breakfast, etc.

    Hands down my favorite hotel in San Jose. . Location is perfect, walking distance to stores &…read morerestaurants!! Can't beat this location, was able to walk in the morning and get some champagne for mimosas:) Check in was a breeze, employees were very friendly and helpful!! Rooms are a great size & has a living room and mini kitchen. Beds were very comfortable! And I loved the bathroom. Complementary breakfast was very good. One of the better breakfasts offered from a hotel. Many options to choose from. There is a nice pool which is great in the summer! This is my preferred hotel when in San Jo.

    Element - hotels - Updated July 2026

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