Dave gave me a wonderful massage today. I had over used my muscles hiking up towards Pikes Peak . I expect to be going back to enjoy more.

I became a member just because of Mary, as she is a fantastic professional and gifted therapist! Her techniques are amazing, she is hard-working, and she has relieved my pains several times already. As long as she works for there, I will remain a happy customer! read more

I can't speak about the place as a whole as I've only been here twice, but I've seen Polly both times and she is absolutely amazing! I've never before had such a knowledgeable masseuse. She literally could touch somewhere on my back and say out loud "that hurts doesn't it," without me having to say anything. She's so awesome. Elements has a great deal and really if you utilize a massage at least once a month and Polly is totally worth every penny! read more

I paid for a gift card as a birthday gift and element massage was supposed to email on the day of the birthday but did not send it. I was not happy with this. I will take my business elsewhere. read more

I had a lovely 1 hour massage at the Castle Rock location for the introductory rate of only $59! My massage therapist was very accommodating and encouraged me to let her know if I wanted the room dimmer, the table warmer, or her pressure harder or softer. The body massage felt great and she applied harder pressure to my back when I asked. The studio was very clean and organized. A small critique was that I had to ask for an eye pillow when I was face-up for the massage and there was a light above that couldn't be fully dimmed off that was shinning a little in my eyes. The therapist quickly got me a soft towel for my eyes after I asked. Also, I noted my massage ended at about 55 minutes rather than 60 minutes which isn't a huge deal but I just noted it. For the great price, the massage services here are totally worth it! read more

I experienced my first massage appointment at Elements Massage a few days ago, and to this day I continue to be overwhelmed with gratitude. Upon check-in I felt very welcomed and attended to, and as soon as I met Tony (as well as throughout our appointment together) I felt very calm, joyful and safe in his presence. Tony carefully listened to my history, and immediately addressed my concerns. I felt instant relief from his massage. He also checked in on my comfort periodically, and applied the perfect amount of pressure throughout. He is very knowledgeable about the human body and I feel that he really cares about his clients' health and wellbeing. He even took the time to write down instructions and draw pictures of exercises I could perform at home to prevent further discomfort. This was the best massage I ever received!! I left with the biggest smile on my face and tears of gratitude in my eyes. The following day the studio kindly called to check on my experience. I would highly recommend this massage studio. read more

I've never had a massage before this visit, so I don't really have anything to compare to. Lol. I called Elements to see if there was any availability for that day. They were able to get me in 20 minutes later. Nice. As soon as you walk into this place there is a instant feeling of calm. The ambience immediately put me at ease. This all just from sitting in the waiting area. Later I was greeted by Samara (who was wonderful) and escorted to the massage room. Guys, the massage table is heated!!! What the what?! Amazing. Samara was gentle (being my first massage and all) but kicked it up a notch when working on the problem areas of my back. This place is professional, accommodating, and friendly. It's a little pricey normally, but being a first time client I was only charged $55. I'll be back, but maybe every few months. I wouldn't go anywhere else. Ps. As someone in the service industry I have to say this: Guys, if you are receiving a discounted service, please tip on the normal price you would have paid. Kthxbai! read more

I've been searching for a good massage therapist since I moved to Franktown about a year ago, and I found TWO here. Tracy is attentive, thorough, listens to your issues, and addresses what you need. She definitely can provide a variety of pressures to fit your preferences, and she can make you feel great. Tony is another favorite after my first session with him today. Super knowledgeable, and he can do some WORK. He'll chat you up and seems to pursue true healing and pain relief. Between the two of them I feel for the first time in a long time like my chronic neck pain might be on the road to recovery Over the next few months. read more

Great place to get a massage in on the same day! I had a conflict with another place who was not accommodating and this place totally took me in without questions asked! Easy to book! read more

ITS SUCH A SHAME that the front office and managers don't take better care of their customers, because there massage therapists are a 5/5. Have had multiple disappointing interactions with their front office and managers. Customer service is a Key to any business, but if you can tolerate poor customer service, you will get a good massage there. read more

7/15/2017 UPDATE After reporting Elements to the Better Business Bureau, the BBB contacted Elements and they told the BBB that they promised to pay me back for the $118. Elements did in fact leave me two messages and a few days later, the money showed up in my account. They also said that they put an additional "free 1hr massage" on my account to use at my leisure. Because Elements did what they could to make up for my grievance against them, I have changed their rating from 1 star to 3 stars. But because it took all of this effort, and involving the BBB to get them to respond appropriately, I still do not recommend signing up for their monthly service as I do not believe they have made any changes to their policy. On a side note, I will reiterate that the services I did receive (massages) were very good and I highly recommend Warren at the east Castle Rock location. Buyer beware. The massage therapists are good and the environment is fine. But don't get caught up in their scam of selling you "memberships". I signed up for their $59/mo, which gives you a 1hr massage (not including tip) each month. If you don't get a massage that month, don't worry, they said...It will accumulate and you can put the funds towards a massage whenever you are ready...they said. But, when I tried to cancel, they said it was too late and I would be charged another $59 the next month. They gave me the option to put it on hold, which I did in order to avoid getting charged again. But after my hold was finished, they still wouldn't let me cancel the membership, saying I would be charged another $59 before they could cancel. I was furious! I had been trying to cancel my membership for 6 months and had been in there many times trying to do so...always getting the run-around. I had $120 worth of massages sitting on my account and I was having lots of health problems and could not get in to use them. I was told they would be there to be used when I was ready. A few weeks ago, I contacted them via phone and asked AGAIN if I could cancel my account. Once again, I was told no, NOT WITHOUT BEING CHARGED $59. And I was also told that I needed to come in to do a written request. Ugh! So it became very obvious at that point, that to cancel a membership, you must pay a $59 fine (which is not stated in their contract. But it is how they can suck you into their trap.) I contacted my bank about it since the account was a monthly auto deduction. The bank said this is a common problem and the only way to get out of such situations is to cancel your credit card and have them issue you a new one. But we all know how much work that involves.... Now understand, I was told at the time of signing up for this membership that I could "cancel anytime." Today, I went in to have my $120 worth of massages put into gift certificates so I could use them later. This is something that is common practice. I did not want to lose my money. After my $120 was safely in certificates, I WAS going to attempt to again cancel my account. Today I was told that they actually cancelled it LAST MONTH after my phone call (without my written request and my signature) and that I AUTOMATICALLY FORFEITED my $120, WITHOUT MY APPROVAL. Though they finally cancelled my account, they stole $120 from me when they did it. This is an absolute scam. And I can assure you, with the way I have been treated, I am sure I am not the only one this has happened to. I hope others come forward and share their story. I am not an angry person. I don't get mad at people. I don't complain about businesses. But this just got me so angry, because they had absolutely no shame in leading me on, making promises and then taking my money from me WITHOUT PROVIDING ME ANY SERVICE. They are not honest nor an honorable organization. The real ELEMENTS in their business are Fraud, Bad customer service, and complete and utter greed. Fraud reports have been filed both to the Attorney General and the Better Business Bureau. I hope others will do the same. Next up, 9News. Stay tuned. read more

Called earlier in the day and they were able to get me in that day. First time visiting, and they were really friendly. I ended up doing a 90 minute massage with Kathy. She took the time to really work out some tight areas that were really sore. I appreciate the time and work that she put in and the follow up treatment advice as well! They followed up with a call 24 hours later to see how I was doing. Great customer service! read more

Best massage I've had in along time. Mimi was fantastic. A real pro. The salt stones were totally worth the extra $!! Loved it. I'm always leary of these membership places, but this was great, and clean, and they make it SO easy to join. read more

I have been going to Elements for the past 5-6 months and wanted to finally write a review. The business is very well managed, nicely decorated, and the staff is very professional and highly skilled. I have seen 3 different masseuses but finding the one that did the best work on my sore and tired muscles took some time. Every massage I have had has been top notch but it's like fine tuning, you need to find the one that clicks with you. if you feel run down or have an injury that needs some TLC, highly recommend Elements. read more

I received a great all-over massage from Kimberly -- with extra focus on my bad lower back -- and felt great for days afterwards! I was a member for a year of Massage Envy but prefer the quieter, softer, more peaceful feel of Elements. It's more like a spa instead of a Doctor's office. In the lobby they offer water, coffee, tea, fresh fruit, granola bars, dark chocolate!! Massage Envy offered you a cup of water after your massage and you could buy a bottle to go --- Elements gave me a full bottle of water and reminded me to keep drinking water to flush out the released toxins and stay hydrated. In my experience, the prices are right in line with anywhere worth going to these days, whether it's a chain or private massage therapist, and certainly less than any massage I've had at spas on vacation! read more

Really enjoyed my first massage here today. The location is relaxing and the people at the front desk are friendly and accommodating. My therapist listened to my needs and expertly identified trouble spots that needed extra work. I joined the wellness program, which I think offers a great massage at a great value. Extremely satisfied. read more

PROFESSIONAL is the right word to describe this place. The therapist was educated and trained. I asked her about her experience, she told me she had been in 7 years . The services are expensive but worth every penny. I didn't give a 5 star because she didn't do the most body part that I stated on the paper to focus on which is the chest and the abs which I regret not telling her during the session because time rolled so quickly I didn't even realize it was done... read more

Love the therapist here. I have used several for different needs and each one has done a great job of resolving my needs. I really appreciate the fact that I get a confirmation email a few days ahead read more

I usually go to Massage Envy, but my wife scheduled me a massage with Devin. I hope I am spelling her name right. Forgive me if I am not. I've had a lot of massages, and was very impressed with her. Prior to the appointment, I spoke to the receptionist Kristin, who was very pleasant and curious. I would definitely recommend this location. Try it for yourself if you do not believe me, the worst that could happen is you don't like it. Enjoy read more

I have really enjoyed Elements Therapeutic Massage here in Castle Rock. They are very professional and I have received wonderful massages. I love that they are available and do their best to work you in. While it's not a top rated resort, I have received massages that are comparable to those. I would recommend Elements to everyone in Castle Rock! read more

Love this place! They are very professional and have good prices. Their membership is a great value and you get absolutely no pressure or sales pitch to join (which I love). Their combination of massage and therapeutic care makes this place an easy decision to come again. read more

Elements Massage - Massage Near Me - Castle Rock, Colorado

Samara is amazing! She is awesome at making sure you feel comfortable and gives the most awesome massage. I'll continue coming back and telling my friends in Castle Rock. read more

I had a wonderful massage with Sheila. She asked me a few questions and really listened to what I was saying. The resulting massage was exactly what I needed to relieve some very painful tension in my neck and shoulders. She also gave me some tips to help keep me loosened up. I highly recommend her and hope to see her again. read more

Great place for a massage. Feels very calm and relaxing. Staff are friendly and professional and happy to work with any specific needs you have. read more

I really like Elements - much better than other "chain" places that offer massage memberships. Warren is amazing - unfortunately he is always booked and only works weekdays. There are some other great therapists as well. I haven't really had a bad massage here. They also offer prenatal which was wonderful when I was pregnant and really went out of their way to make me comfortable. Late night appointments (up until 8pm) are also nice after a long work week. read more

Great customer service, get me in quickly and always a good massage. The package deals are a great price too.

This location for Elements Massage is amazing and if you live in the Castle Rock area, only go here for your massages. I've tried a couple other places in time and this is the only location that had a calming and welcoming atmosphere, professional and friendly staff and fantastic massage therapists. read more

I am a runner & come here when I start to have problem spots. I have not gotten a bad massage here!

UPDATE: After involving the BBB, the money was refunded, but they would not admit to their actions and chalked it up to miscommunication. Buyer beware. Complete scam company. Therapists are good. Management and ownership need to be prosecuted. My wife enrolled in a membership after I bought her a massage there for Valentines. After a few months my wife decided to cancel the membership. The store promised to cancel, but the next month they billed us anyway. My wife called to complain and they refused to refund the money and said if she canceled now at the beginning of the next month she would lose the $60. She decided to wait and have a massage to use up the money, but never got around to it, we were busy. She decided to cancel again. Again they said, no problem, and again the next month they charged us again. My wife called, and went in and was told the same story. Only now we would lose $120. So again, my wife thought, okay I'll use the money on a massage and cancel next month. Today (7/31/17) my wife went in to cancel and she was told they had actually canceled her account the previous month, without informing her, and she has forfeited the $120 they took. They are refusing to give the money. back. None of this policy is outlined on their website or even hinted at. This is out and out fraud. I've reported them to the fraud unit of the Attorney General's Office and the Better Business Bureau. read more

This elements is poorly run with 0 customer service. They treat long term customers horribly. They are extremely disorganized and management takes days to get back to you. read more

I just had a massage here. The therapist was very responsive to my needs. The atmosphere was very calming and relaxing. I can't wait for my next massage! read more

It had been a week from hell at work. I was just a little stressed out. After my massage I was very relax and loose. Awesome massage.

DON"T GO HERE! I thought that since this store was owned by an accountant that things would be better. The therapists though wanted me to pay them under the table. I understand why since they only get paid about $12 per hour with no benefits. Its best to find a small cmpany-- Massage Elements, Envy and the rest are all the same.. their governmental Clients call the shots and they leave the small businessmen out to dry. DON'T GO HERE! read more

I had a massage with George at the outlet mall location. He was awesome! He gave me a great deep tissue massage and focused on my problem areas. He is so knowledgeable and experienced. If you want a REAL massage, ask for George! read more

Love everyone here, always can get in even last minute, massages are wonderful and the staff is very professional. Always leave relaxed.

Love Elements Massage - Castle Rock! Friendly staff, really great variety of therapists, quick scheduling, friendly and awesome owner! Love that they are involved in the community and don't try and 'upsell' you every visit. Service is really great - excellent massages every time. read more

I am always tentative when I go to a new spa, but Elements is a wonderful place to go and relax. Lisa has given me two of my best massages, and her knowledge of the body and its pressure points has helped me recover from the pain I was experiencing. I highly recommend this place. read more

I have gotten many massages but I finally found my massage soul mate. I tried a new therapist a few weeks ago and had a great experience. I tried again and realized it was not a fluke. Jenny's pace, touch and technique were the best I have ever experienced. I am hooked. read more

My wife and I have been getting regular massages here for the past six months. Always a great experience and we leave feeling relaxed. Take advantage of the membership as it is a great value if you get regular massages. read more

Elements is amazing! I've seen a few of the different therapists and they are all great. Memberships are great and ensure monthly massages plus some. Front desk staff is always helpful as well...love this place! read more