As someone who gets regular massages I'm fairly picky and was looking for a new spot as my regular therapist had to move. I had my first massage with Priscila and will 100% be requesting her for every massage in the future. I always go in for deep tissue work and her pressure was perfect! She made sure to target all of the areas I mentioned and knew exactly how to get rid of knots that I had been struggling with for weeks! Overall I could not have been happier with my experience at Elements! If you're looking for a high end massage experience with therapists who know what they're doing, stop reading this now and just give them a call. read more

I am referring to Elements Massage Moon Valley at 7th Street and Bell where I did have a membership. I have cancelled since my initial review and your response. read more

Jason performed the best massage I have ever had in 20+ years of massage therapy! He is very knowledgeable and into lots of other holistic practices and uses stretching as well to really help a person out post massage based on what their needs are. He's very professional and courteous and mindful. He will be highly sought after when people experience his massages! Book him if you don't want to play crap shoot on a therapist!!! You will not be disappointed! read more

Saw a Groupon for this location, plus Groupon was extending 20% off on top, so my 90 minute massage purchase was only $51.20. Great deal. Let me start my review of my experience saying that I am a massage therapist myself & with that I am very particular. This is summer and slow season, so it's been difficult to get trades in with other therapists I know, so that was why I decided to check Groupon. I was in some pain as a result of not trading for a while. Ana was my therapist today, and let me say she is amazing at deep tissue and realignment. She's trained in many modalities and I feel like she picked me up and shook out all that ailled me today. I cannot say enough good things about her gift of massage therapy. If you want fluff, ask her before beginning, because her gift is really getting in and fixing your problem areas. The only thing not getting a 5 star rating - time. I was scheduled for 90 and got closer to 80. She had picked me up a few minutes late, we spoke for a couple minutes, then she left the room so that I could undress & get on the table. She was gone for a few minutes. So when she was getting started in was almost 10 minutes into the appointment time, and she ended a few minutes early too. I get it as an LMT, hands-on time is generally cut a few minutes short due to talking and getting on/off table, but not 10 + minutes short in my experience. Overall, I would still go see her again. She was THAT good. When booking again, I would mention the time issue. But, for today, she did what I needed and the deal I got, I am not complaining! read more

I like Elements, but really like my massage therapist, Adriana. She's busy and it is sometimes hard to get in on short notice, but she is fantastic. Sensitive, intuitive, and just the right amount of pressure. I treated myself to a 90 minute massage after a very trying week, and I can't think of a time I've been more relaxed. Adriana is the best! read more

My husband just received the best massage from Edwin! My husband is a sports massage therapist himself so he is very selective about his massages. This was by far one of the best he has ever received. He was in horrible pain & needed a very therapeutic massage. Edwin delivered. My husband's pain is reduced & his back is relaxed! Thanks Edwin! Love this location! read more

I've been here before. Friendly staff and the environment is very calm and relaxing. Massage therapist are very courteous and knowledgeable.

Such a clean and friendly environment. I had Jesse tonight and she did the perfect pressure and very friendly and professional. I can't wait to go back in 3 weeks for her to help me. read more

This was my first time at a membership massage place. I wanted to give it a try. It is nice and clean and relaxing. Front desk gal was pleasant. That's where it ends. I felt my therapist rushed through the whole session. Yes, I was her last client, but that is not a reason to rush. I felt her technique was quite sloppy. I'm no stranger to massage. I go quite often and I know a good massage when I get one. This had to be one of the worst. She seemed disinterested in working out the kinks in my muscles. She was not as perceptive as some other therapists I've had in the past. And she seemed much more interested in striking up conversation than paying attention to loosening up my tight muscles. I will not be going back. read more

Elements was my first experience of a massage therapist charging for services in advance of the appointment and as a condition of scheduling. I was told that Elements would not schedule an appointment without a credit card on file, and that it would be charged if I failed to appear. This is an uncommon practice even among doctors and lawyers. Conversely, (as indicated in other reviews) there is no guarantee that the massage will begin on time or be satisfactory. The policy strikes me as a typical "big business" template that is likely as hard on the therapists staffing the facility as it is on customers. I'll opt to use local "non-corporate" massage talent rather than the pecuniary franchise or corporate model offered by Elements. read more

I've never had a massage before and Donna was fantastic! She made the experience extremely comfortable and explained everything she was doing. She encouraged communication and really listened to my needs. I would 100% recommend booking with Donna if you're in need of a good massage! read more

On Sat Jul 02, 2016 at 01:55 AM Ruth W wrote: My massage therapist was excellent. Art's technique was strong and effective and not too strong. I feel good after the massage especially since all of my cells were screaming and the massage quieted them down!!! read more

The place is clean and the staff so professional. I was so relaxed and my muscles felt so stretched by the time I left. I have decided to go there on a regular basis. read more

Oh my! I've had a membership at the "Other Massage Place" for almost a year now & I have never had a massage even come close to the one I had at Elements Massage. Talk about gearing my massage toward my injuries & illnesses. I had severe congestion which I had been on meds as well as a nebulizer when I went in to Elements and Daniel did some firm rapping movements on the back of my chest to attempt to loosen the phlegm, Needless to say I was highly impressed and grateful. Daniel, my massage therapist was AMAZING!!!!!! I wish I lived in the Phoenix area but alas I was only there for a brief visit sadly. Because if I lived in Phoenix, I would not go anywhere else to relieve my stress and tension in my muscles. Not to mention the congestion in my lungs was moving after my massage appointment with Daniel. This appointment was a Groupon purchase as well so I really got my money's worth!! read more

I chose this location solely based on Yelp reviews. Thank you fellow yelpers, I am one VERY happy lady. I was offered a same-day appointment which was an excellent start. I was scheduled with Haydee and I will definitely be asking for her from now on. She listened to exactly what I needed, a little bit of everything but mainly focusing on my upper back as I have been in pain for months due to my desk job. She gave me exactly that. I left so happy! I don't remember the last time my back felt this good. I am already looking forward to my next massage with her! Highly recommend this place! read more

Jessica is hands down the best massage therapist I've seen! She is tiny looking but mighty. I love that she listens to my concerns and is also able to hone in on areas I didn't even realize needed attention. She also is not over talkative unless you strike up conversations with her and she never removes her hands from you when massaging, hard to find someone like her! She's the reason I signed up to treat myself for monthly massages. I've been seeing her for months now and plan on continuing. If I could make one suggestion it'd be to have the company provide hot towels for clients upon request for use on our feet during the summer months especially with all the flip flop wearing. The former location I went to did this and it was a nice touch. read more

Had a 90 minute massage with Jose, best I've ever had!! I highly recommend this location and while all the therapist here so far have been fantastic try to book with Jose! read more

I don't normally do reviews, but felt I needed to share this so others are informed. I called Elements Massage to schedule a massage during a golf trip one month out. I was surprised to learn that they were thin on available appts even that far out. I ended up agreeing on one that would require some moving things around on my calendar. All was good...until I received my confirmation text of the appt. I replied confirming it. I immediately received a phone call from Elements Massage telling me that they had somehow double booked and needed to shorten my appt from 90 mins to 60 mins and push the appt time out by 30 mins. I wasn't happy with this development to say the least. After all I had to do to schedule it and now I'm expected to rearrange my calendar again this late in the game. I think NOT. No way to do business Massage Elements! Shame on you for waiting to tell me 2 days out. Doubt I'll find another massage appt elsewhere this close to my trip. read more

Overal a nice and easy experience. Called in after getting a gift card from work. The receptionist was sweet, they had convenient availability, male and female therapist (for those who have a preference) and she wasn't annoyed with me after I called back 30 seconds later to move up appointment. The studio was relaxing and clean, and my therapist Cindy was right on time. Cindy was very good, she started with light pressure and wasn't afraid to really work out those knots when I asked her to go deeper. Although many therapist always seem afraid to hurt me even when asking for deep tissue Cindy wasn't afraid leave me sore but feeling relaxed. I don't get massages nearly as often as I should but would definitely come back. read more

Let me start by saying I am fairly picky about my massages, I have had my fair share due to chronic back pain from my career choice. I called the day of to see if they had any appointments available, to my surprise they were able to get me scheduled for a 90 minute massage! I showed up 30 minutes early, to fill out paperwork, and was brought back right away! I had Kim as a massage therapist and she was fantastic. She really listened to my areas of concern and throughout the whole massage focused on those areas. She found knots in areas I didn't even realize were causing my discomfort (like my elbows and wrists). I have also never had a massage therapist focus on my glutes so much either, it was fantastic. Apparently I had tension there causing back pain as well. The entire massage was so relaxing, and I got my full 90 minutes worth. What impressed me was at the end of the massage she spent another few minutes explaining what she did and gave me "post-op" instructions. I am always skeptical with corporate massage places because of bad experiences I have had with another company. But with my experience here, I can totally see myself coming back, and maybe even investing in the membership! read more

GREAT! I visited on 01.24.17 and had a 90 minute massage session with Luis who was AMAZING! I moved to Phoenix from Denver where I got massages on a regular basis (3 times a month on average). Luis is at the top of the list of therapist I've had over the years. He was polite, just the right amount of conversation, very thorough in his techniques and checked on how I was feeling regarding the pressure several times. The facility is great - nicely decorated, large and very clean. The ladies at the desk were very friendly and engaging. It was a great experience and while I am sure that there are other great therapist there, high recommend Luis! read more

Like everyone else, I am a picky massage customer, and like almost everyone else, I did this through a Groupon. Most massages are too "frou-frou" for me, so I set myself up for the deep tissue massage. My therapist was Valerie, and I did NOT think she talked too much at all. She is not a large person, but I did not realize how strong. She worked me over big time and was very persistent in working out the knots. Knots I didn't even know I had. I would definitely go back to her again, not because of her charming personality (which I didn't see much of) but because she does a damn good job. read more

This was an amazing treat and I enjoyed it so much I want to so it again. No pressure tactics used and peaceful enjoyable time. Masseuse was amazing and helped get stress knots out and relaxation was accomplished. read more

Everyone was very pleasant and helpful. My massage therapist, Antoine, was amazing. I will definitely be returning to him soon.

I feel bad that I can't give this place a good review and I wonder why I didn't have a good experience like the people who rated it previously. My partner and I went in yesterday and I have to say it was by far, the most lackluster massage I've ever had. The guy that did mine had absolutely no technique, though I did get a lot of oil rubbed into my skin. Both of us left feeling no better than when we went in, and woke up feeling much worse. What a waste of money. Last time at Elements for me. read more

Great massages and ambiance. Love it. I can often get massages on the fly and the quality is always great.

Have had two massages, fantastic job! Took his time and made sure I was satisfied with pressure and location. I have had many massages but Ronnie is the best! read more

Great massage, he worked my neck so it actually is functional again. They have a contract free membership program, so I'll be going 3 times per month. Dr's orders, due to arthritis. I highly recommend!!! read more

I've had a monthly membership for several months. Today I called to schedule an appointment with the first available therapist, and as luck would have it, I was fortunate to be scheduled with Luis T. Although I've always been happy with the work I've received here, Luis is on a whole different level. From here on out, he will be my first pick, and I already scheduled with him for next week. read more

Came in for a massage that was gifted to me by my daughter in law and had a good experience. Will definitely be back and gift it to family.

Very friendly staff and a great massage. Carmen did a great massage that allowed me to relaxed! I enjoyed my visit all around!

Absolutely loved Ana! I went in there on st. Patrick's day and she was amazing! Super sweet and really paid attention to my lower back. Definitely going back next time that I'm in Arizona. It's been a long time since I've really enjoyed a massage, she has ruined me for other massage therapists by setting the bar too high now lol! read more

I have had several massages here, once a month for the past six months and have never been disappointed. I've seen both Tammy and Minerva and both were great. I felt relaxed and my neck, back pain got better. read more

Husband and I had a great couples massage here for our anniversary. Carmen did a great deep tissue, and Sherman was awesome for my husband's first time getting a massage. read more

This place is awesome! Vanessa was my therapist and she did a fantastic job at the highest level of pressure..Ill definitely be back. Jeff Crenshaw's staff was very professional. read more

The whole staff always does such an amazing job! See Deanna if you are looking for a great massage!

Great Experience! Shae was amazing she focused on my neck and shoulders like I asked. I will be going back, the staff was also very friendly and welcoming. read more

I have received several massages from Daniel. He always asks if I have anything he should focus on. He is very good and listens to my needs. I always feel so relaxed afterwards. He knows how to work out my stress knots! Thanks to Elements Massage for making me feel refreshed! read more

Obtained massage through Groupon and was very impressed with the facility and my massage therapist Sophia. She was very knowledgeable and provided a very good massage.. They have a monthly plan that is very affordable. Great location. I encourage you to try them read more

Poor Service ! I got a groupon as a gift for my wife to use at this location . She called in for an appointment few days back , clearly mentioning that she had a groupon and would like to use it . The receptionist got her name and made an appointment in their system . Today , my wife went to the store and while checking in ,again told the receptionist that she will be using groupon for payment . Again the receptionist was fine with that and says go ahead for the massage . Once the massage is over , the receptionist now says that the groupon can be used only for new customers !!! Didnt they know my wife was a returning customer when she made the appointment ! or when she checked in ! ? If they told that the groupon cannot be used while making the appointment or while checking in , my wife would not have gone ahead with the massage . What kind of deceptive practices will they run to get your business ! Worst of all , the owner/manager of the place was extremely rude and insulting to my wife , when my wife explained to the owner that their receptionist had not told that the groupon cannot be used while making the appointment . How is the employee actions not an employer responsibility ? The owner/manager said the employee will be dealt with ! Imagine that ! The owner/manager is more interested in punishing an employee than setting it right for a customer. Worst customer service and worst experience ever . Wont return . read more