The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

I went in on a Wednesday about 3:00. I was greeted by a beautiful young asian woman named Sophia. I…read morepayed $50 for a 30 minute session. Sophia was very polite and friendly. She gave me an incredible massage and made me totally relaxed. I have had several massages at this location and am always satisfied with the service I receive. This place lives up to it's name. Makes me feel like I am in heaven.

Fantastic massage I received, super clean and therapists are all excellent! My 3rd visit to this…read morestudio & every experience was outstanding. Please try if your in the neighborhood, won't disappoint!

This was by far the best massage I've ever experienced Ana Luna has hands of a magician !! Very…read morekind and sweet, I've gotten massages all over the world and this was the best thus far . Thank you so much will be back Ask for Ana Luna :)

Thought I wouldn't have to do this again. Once again pay for an hour massage and get a 35 minute…read moremassage and then get told I bought a 45 minute massage even though it was 35 minutes. I come to relax and try to feel better. I'm not a cash cow. Even with the horrible massage I still tipped 20 dollars which I got yelled at for only tipping 20 dollars. Was told I was being charged 60 dollars for the massage and never even got the 45 minutes or the 1 hour massage I was sold. Also I've used Apple Pay at this location and for some reason it was a issue this time

Couples massage . This place was amazing the best service and the best massage therapist. Named…read moreChanel . It was my birthday and it was Amazing

I hosted a customer outing to Scottsdale on May 7th, 2026 which included 18 appointments and began…read morethe planning process in January with the New Serenity Spa Team. I requested them all to get pampered and that's exactly what happened. Communications from their team was excellent and prompt and the accommodated all of our requests. Each of the ladies from my customer group raved about the 1/2 day spa experience and the location. Definitely a go to the next time I plan a group outing. Thank you for taking care of my customers!

Just amazing service the girls here really know what they're doing…read more So good that I went two days in a row a couple weeks ago; my favorite "therapist" moved back to la so I haven't been back recently but I'm sure the other girls are great too! Highly recommend

Very good massage, the therapist paid very close attention to my requests and used the perfect…read moreamount of pressure. I'll be back!

Think I just had the best massage of all of Arizona! Really knows the muscle lines well and knows…read morehow to alleviate the pressure points. Good stuff go check them out.

Not recommended masseuse was chewing gum for the whole hour and a very quiet room and you can…read moreimagine how annoying that is I didn't get a massage they just put lotion on my body paid 83$ for deep tissue it's very bad and not recommended at all

The choice of quality ground beef and a chef that knows what medium well done meat should look like…read moreand the temperature it should be when it is ready to be given to the customer.

I have been looking for this service all over the valley. My massage was really nice and so was the…read morestaff my only complaint is that I don't speak Spanish so making appointments is kinda hit or miss.

Found this place on Yelp and decided to give it a try with a group of girlfriends. We all went in…read moreat the same time and enjoyed the one-hour Swedish massage. It was relaxing, professional, and exactly what we needed after a busy day. At just $80 for an hour, it was an incredible value. Honestly, we would have paid three times that amount had we chosen the spa at the hotel, and the experience here exceeded our expectations. The staff was welcoming, the atmosphere was clean and comfortable, and we all left feeling refreshed. We'll definitely be back the next time we're in town!

Nanas Thai Massage is an excellent place to enjoy an excellent massage. The rooms are clean and…read moreprovide a comfortable environment. The staff is very respectful and sensitive to your needs. I went in with a soar back and neck and left very relaxed and pain free. I would highly recommend this place. Make sure you call in advance. They are very busy but well worth the wait.

I'm so glad I got a massage with Gina. It was just what I needed for my very tight neck and back. I…read moreslept much better after getting a deep tissue massage. I am already excited to return for another amazing massage from Gina.

Gina was absolutely amazing!!! I wish I could see here a few times a week. I'm use to going to the…read morebig fancy spas and just don't care to spend that much money or time any more. Seriously the best massage I've ever had. Highly recommend!!!

Very friendly, wonderful services! Massage therapists are…read morefriendly and capable. A gem right near our home.

So I have been here a lot and until my last visit I was extremely happy with services. Went in on a…read moreFriday night later in the evening with my spouse. The couple across the curtain from us was drunk, fighting, swearing, moaning the whole time. While it seemed like the staff was trying to get them to not so be rude and obnoxious it continued for the entire 90 minutes and was extremely rude and stressful. Tried to use their email on the website to explain the situation and it is not valid. I understand things happen but the lack of accountability I find not okay.