first time here and absolutely love my lashes! best lashes i've ever had in a long time and no irritation at all. my lashes were done by natasha who knew exactly what i wanted on first visit! everyone here is also super friendly and the environment is clean and welcoming. thank you Elen's Lash Lounge!!! read more

Worst experience of my life!! I genuinely thought I was going to lose my eyesight due to their negligence. Please avoid them at all costs they may look clean and professional on social media/ their space but I doubt their knowledge and training after my experience. I'm in the process of contacting the state board so they investigate their products, licensing and response to emergencies. I have been getting lash extensions for ten years and have never had any issues or reactions to any products in multiple other locations. I went with them because of the positive reviews and lack of availability from my usual artist when I had an important trip this past weekend. A trip that had to be canceled because my eye was still irritated and in pain three days after the service. The lash appointment experience started badly when I was made to wait about 15 minutes past my 1:30pm appointment although they have a strict time penalty if you arrive late yourself. The service was going well until close to the end I started feeling like there was something in my eye. Initially I thought it might be a lash so I waited until she told me to open my eye to try to communicate my discomfort. Everyone there seems to speak pretty limited English so communication was a challenge in itself. I told her I was having a hard time opening my eye because I felt something stuck and burning my eye. She said it was normal offered a fan and some eyedrops. After five minutes of no improvement she checked my eye said she saw nothing and then kicked me out of the room because she had another client. I was moved to seat in the reception area where someone else saw my eye and gave me more eyedrops and a little sponge wand to clean my eye. After some time someone else came to move me to their room to check my eye after prodding around a while she said there was nothing in my eye but maybe I should go to an ophthalmologist to have them flush my eye out. I had to ask to be taken to the bathroom to try to put some water in my eye but it was still burning and irritated. I couldn't keep my eyes open so I didn't feel like I could walk out and definitely not drive. I sat back in their lobby and had to beg them to give me some ice, they came back with a tiny chip of ice and left me alone. My original lash artist eventually came back out and rubbed some gel on my eye then left. No more help, apologies or accommodations were being offered hours later to me. So around 6 pm I was in such pain, distress, and felt weak from no food for hours that I had to make an attempt to gather myself privately since it was clear they would do nothing helpful for me. I got up and asked about paying they had the audacity to charge me $170 for their horrible service. The lashes were not even full enough to be considered hybrid, throughout it all I had tried to remain pleasant with them because I needed their help. I was scared of complaining about anything in such a vulnerable position. I was in no state to talk with them anymore I just wanted to leave so bad, so I paid and struggled back to my car. I spent another hour in my car trying to rest to feel better because I still couldn't fully open my eye long enough. Around 8pm I tried driving off but had to pull over quickly on the next parking lot because I just couldn't keep my eyes open due to the discomfort. I did not end up being able to drive until 9pm and immediately went to a pharmacy for saline solution to wash out my eye. I had to spend the night in the emergency room, cancelled my trip and treat my eye for the next couple of days. It's so alarming to think they could be using some horrible glue or products and can cause serious damage to people. They might not even be licensed if they don't know how to respond to emergencies by washing out my eye with saline immediately after irritation, it could have helped me so much! I'm so traumatized by this experience that I'm not sure I want lash extensions ever again but if I do I will be sure to stick with my trusted artist and never come here again!! read more

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I came in today and met Ksenia for the first time. I'm an in love with the work she did. She is amazing at shaping brows. My natural brows are sparse, uneven and thin. She made them look full and pretty. I recommend her so much. read more

They did a really great job with my brows. I am not sure about the lashes I haven't tried. But the girls doing the brows r great!

I absolutely love this place! I've been coming here for almost two years and everyone there is very sweet and welcoming. I get my lashes done by Sasha, she's my girl! She kills every time. The salon is very clean and they sanitize everything! I highly recommend this place! read more

Love the service here and how clean and fast everything is I recommend for everyone to come here for their lashes and eyebrows read more

Elen’s Lash Lounge - Love this place and the service. Everything is so clean and quick and easy. I recommend everyone to come here - Eyelash Service Near Me - Valley Village, California

Shout out to Nancy she is my go to. I like a super natural lash. I do a wispy size 7 lash up to size 11 lash and I'm so picky but Nancy knows what I want. I'm also so relaxed when I come here, it's a form of meditation for me. Also pricing is great read more

Love love coming here to get my eyelashes done. Shout out to marina, Nancy and Sasha all have been so great so far!!!!!!

I came in with a butchered lash lift, and these ladies fixed it for me! They are very welcoming and kind and great at their craft. The overall vibe of the place was very modern and I could totally appreciate the music playing. Thank you again for fixing my lashes!! read more

Elen’s Lash Lounge - Butchered lash lift - Eyelash Service Near Me - Valley Village, California

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I got a lash lift here, my girl was late (b 20 mins). This is no one st the front so you kind of just sit and wait I've gotten many lash lifts in the past at other places ; this one lift didn't last long- less than a week. read more

Hands down, the BEST lash studio in all of LA! First and foremost, the staff here is amazing, they genuinely care about each and every one of their customers. Truly some of the best customer service that I've ever experienced. Second, every single lash tech here is so talented. They're all trained by Elen and use the same flawless techniques so you never have to worry about going to a new girl, because they are all great at what they do. I've been going here for about a 1.5 years now and I've gone to almost every lash tech and I've never left disappointed in my lashes (as I have in the past when trying new lash techs at other studios). I typically go to Lilit for my lashes and Sara for my brows. Lilit is always so sweet and gives me the perfect set of lashes every time, without fail! Sara is a master brow artist, she takes her time and makes sure that your brows are absolutely perfect! The salon is always in pristine, clean condition and they always have snack and treats laid out for the customers. It's a beautiful space that I always look forward going to! I cannot recommend Elen's Lash Lounge enough!! I drive 45 minutes from my house because I truly would not trust any other salon to do my brows/lashes like they do at Elen's! read more

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I love Elens Lash Lounge so much the staff is super welcoming and my Lash lift lasted for such a long time. Super welcoming and amazing I love yall #foreveryourclient read more

I have been a client at Elen's Lash Lounge for almost two years and couldn't be happier with their service. Lilit is the absolute best lash artist I have come across since I started getting lash extensions. (And believe me I have tried many!) She is a perfectionist and at every single visit leaves me at awe. She will bring your vision into a reality + will create a lash look that suits your unique face. Thank you Lilit for giving me the most beautiful lashes every time read more

Very welcoming, very polite and courteous professionals. Beautiful work. Its my second time coming in for my lashes and I'm beyond happy and in love , thanks. read more

I just dropped in, no appointment. I went for a lash lift. I believe her name was Sara, did my lashes. When she was finished and I looked in the mirror, I screamed bc they came out better than I could have ever imagined. So big, so pretty! So I asked her to do my eyebrows too, bc at that point, I trusted this lady with my life!! I have been getting compliments on my eyelashes ever since, and I have never been complimented on my lashes in my entire life. I am definitely coming back for more! read more

I went for a full set hybrid! Omgggg I'm totally obsessed with my lashes! Such a beautiful salon. The staff are so nice and I love Elen! Absolutely amazing! I'll definitely be back for my refill soon! read more

Updating my review to reflect my current experience with Natasha, who is absolutely exceptional. Not only does she do beautiful work with my lashes, but she is also incredibly kind, making every visit a pleasure. Additionally, I am always warmly welcomed by Anna, whose kindness and friendliness brighten my day each time I visit the salon. I am also approaching my two-year mark of visiting Elen's Salon, and I couldn't be happier to have found my lash home with such a professional and talented team read more

If I can give a zero star I would. Some time ago. I went in to the business and was in need of a pick me up. Just to feel pretty. I was turned away so fast as if I came in without wearing a mask and coughing. I love to support small and growing businesses. If you're BLACK go some where else! Even if I was invited to get a free service. I would go due the treatment I was given. I'm literally annoyed that in this area that pretty diverse to be treated as if I was a problem. They never asked for a name to take down to make an appointment for the future. Mind you NO ONE was in there being serviced! But said they don't have anyone to service me. I have told my friends to go elsewhere so they don't run into the same discrimination I got. read more

Sara did an INCREDIBLE job with my brows. She took her time and they also took me as a walk in which was perfect. I will be coming back! A+ Customer service. read more

Elen’s Lash Lounge - Perfect brows no product, just threading and tweezing! - Eyelash Service Near Me - Valley Village, California

I came in today as a first time client and I did not like the service they gave me. The lash artist was very rude and didn't let me speak. She kept complaining about my lashes. Her name is Aia. I came in and had to do a fill but a lash naturally feel off and she was so irritated by that. They are only a business for money not customer service. So I decided to not do my appointment & this is not a place for a positive vibe. They were very selfish as well. read more

Absolutely love my lash tech Lilit , she is the only reason I come to this salon which is about 40 minutes away from me. I have to say their prices are on the higher side and they would be smart to adjust this but Lilit is worth it, I will literally follow her anywhere my lashes are always so beautiful each time she's blessed them. They last so long and what's more my actual real lashes are in great shape ! I can't thank her enough for always taking care of me, not to mention last minute. read more

Elen’s Lash Lounge - the results are amazing - Eyelash Service Near Me - Valley Village, California

If you're interested in lash extensions or any beauty related services, this is the place to go!! The salon is spotless and the staff is so warm and welcoming. The owner, Elen, is such a sweetheart! When I started my lash extension journey, I had no idea what style, shape or length I wanted. All I wanted was long beautiful lashes and that's exactly what I got. Elen was very patient with me and answered all my questions and concerns. She took the time to show me pictures of different styles and taught me how to clean and maintain the extensions. To simply put it, I've been hooked ever since! I'm very happy with the services and would recommend her and the salon to ANYONE & EVERYONE!!!! Trust me! read more

Got my lashes done with Lilit & im obsessed. Everyone was so kind & welcoming. Lilit explained the entire process before & also as she was doing each step. She also gave me tips to care for the extensions & my natural lashes. Highly recommend! read more

Natasha is amazing and makes my lashes look perfect. I used to get eyelash extensions a lot, but stopped because it was so damaging to my natural lashes. But now, so far, none of my natural lashes are damaged. When the odd eyelash falls out, it is just the lash extension and not extension connected to my eyelash. The extensions last awhile too! Natasha is very sweet, professional and patient. She wants to do a great job and is a perfectionist so my lashes always look amazing. I prefer a natural look so I get the hybrid extensions. read more

Indescribable experience at this salon! I've been to many lash techs but none compare. Beautiful work done by Elen, the owner and the other lash techs as well. They're all detail-oriented, precise and friendly. I've tried a few different styles, lengths and volumes and have been obsessed with all. You will not leave disappointed. Make your appointment and thank me later read more

Elen’s Lash Lounge - Eyelash Service Near Me - Valley Village, California

I've been going to Elen for my lashes for over five years now and she was the only person I trusted with my lashes until she introduced me to Natasha at her studio. Natasha is so amazing and kind. She does my lashes exactly the way I want them every time (and even better.) She always makes sure I'm happy with them. She does an amazing volume wispy on me. Can't recommend Elen's Lash Lounge and Natasha enough!! You are greeted with a warm welcome, offered Armenian coffee/snacks, and see girls who love their jobs. My mom also goes to Natasha and she gets a natural hybrid set. 10/10!! read more

Elen’s Lash Lounge - Studio - Eyelash Service Near Me - Valley Village, California

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Went in for my first appointment today and I left so impressed by how welcoming and considerate the staff is. Elen did my lashes, she took the time to make sure she knew exactly what I wanted. Definitely returning and referring to others. read more

Thank you for my lashes! I went to Lash tech Vita. Good service , love everything here

I got my lash extensions done today by Natasha and she did an AMAZING JOB!!! She was quick, very nice, and clean. The girls at the front desk were also very welcoming and sweet! I really enjoyed my experience here and will definitely come back to Natasha. Very clean facility also might I add! :-) will definitely recommend my friends and family. read more

Everyone's very nice and my lashes came out perfect!! Definitely come here for your next eyelash appointment

I was excited to find a place close to home where I could get a lash lift. However, I was not happy with the results. The salon itself is very nice, my tech was very nice as well, but there was a language barrier (that I don't mind) I tried talking about my pending service, but she immediately told me she didn't speak English (very little) ok, I was there for a lash lift, having seen their looking IG photos, I figured they knew what they were doing so maybe I'd trust them.. I was wrong to do so, I should have made more of an effort to say EXACTLY what I wanted. I spent a lot of money for NOTHING! You can't tell there was anything done to my lashes.. nothing! She knew immediately I wasn't too happy, she asked me "did you want more curl?" Why didn't she speak up before she started (or me) but I'm the customer, I feel the tech should have asked me what I was wanting before we started. I personally have done them at home before and they came out way better than what I paid for here. Anyway, I don't see myself back here... I'd rather pay a fraction of the cost and do it myself. YouTube has tons of videos read more

My experience at Elen's Lash Lounge is great. I love Sara's brow services. I came back with my mother and aunt and she's so patient and skilled. Happy I have found a lovely place to come back to anytime. The ambiance and staff are sweet. Thank you so much!! read more

I've been getting my lashes done with Elen for years now. And I've never left disappointed, I've followed her to every location she's ever worked at up until she opened her own salon. I recommend her to all of my friends and family. She does an amazing job, shes very clean & super sweet! read more

A hidden gem! I was looking for a salon that could properly do L curl lash sets and Elen's lash lounge fulfilled that! the selection of lash curls are incredible and they have every color in brown as well! They have such great hospitality and do such an amazing job! read more

They're very professional, knowledgeable and took care of me while the other place rip me off...Theyre place of business is very relaxing and very clean...Great Customer Service... They did a great job on my lashes, I Love it and that's what matters the most... read more

Elen's lash lounge is the BEST.Good costumer service,clean and professional staff. Elush jan love you so much

Elen is amazing. She takes her time and does it so naturally and nicely. Her prices are very very responsible compare to others. I would highly recommend her if you are picky like me. read more