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    Elena Michaels, PhD CCH MFT

    4.4 (17 reviews)
    Closed 10:30 am - 5:30 pm
    Updated a few days ago

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    Review Highlights - Elena Michaels, PhD CCH MFT

    Elena Michaels for several months.

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    Inna Lee, MA, LMFT, CHT

    4.5(8 reviews)
    1.3 mi

    They promised a lot and delivered very little. They don't have the depth of professional staff to…read morebe running this business. They are very good about pretending it's not about the money, so far my experience was it's all about the money. They can say whatever they want but the proof is in their non-action. I really wanted to believe in the process and they made that impossible with no willingness to correct their mis-information and empty promises. It is a powerful experience that can be life altering and it's an absolute shame they dropped the ball. My recommendation if you go here is get every detail of what they promise in writing so they can be held accountable. All they told me was, they were sorry. NO accountability.

    Inna has been a true blessing for our son. He started at 8 years old with her after been bullied at…read moreschool. She has helped him speak up for himself and work on his Self esteem. I really appreciate her helping him with family and school issues. He feels very comfortable with her and loves that he get positive rewards from her when he conquers a challenging task for himself. I also enjoy the format of both family and personal sessions. Being in a CO parenting dynamic with our son she is a neutral place for him to have a personal advocate to help him express his family issues. Thank you Inna.

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    New U Therapy Center

    New U Therapy Center

    3.3(107 reviews)
    1.3 mi

    My experience with this office genuinely felt punitive, negligent, and unethical. My therapist…read moremoved here from another office, and I decided to stay with her. To start, I was told that they record every session and use an AI service to take notes, and I felt really uncomfortable by that. I told them how uncomfortable it made me, and they kept pressuring me to accept their AI note taking service. I repeatedly expressed discomfort, but was repeatedly encouraged to consent to it. Then they told me their insane attendance policy. If you have to miss two sessions in a month, they drop you as a client, no exceptions. I was told it doesn't matter if there's an emergency or something urgent, you're dropped. And it only works one way. There were times my therapist would ask me to reschedule my session for something she needed to do, I would say I'm not free at the times she asked, and she would say "oh well that's fine, this just counts as your one per month." So my therapist would need me to adjust my schedule, and I'm the one having it count against me because I can't just drop my entire schedule to accommodate. I once brought this up, and we legitimately spent over HALF a session talking about their billing and attendance practices. I honestly got billed for a session, where we spent a majority of the time talking about their billing practices. I was billed to talk about being billed! But the part that was most galling happened recently. I was working with my therapist through an incredibly unsafe working condition, and she agreed that I am generally unsafe at my workplace and need to find another place to work immediately, since it's impacting my physical health. Only I had job interviews that were scheduled during our sessions. I would reach out proactively to try to reschedule, and would just get a blanket "I don't have any other availabilities." No offer to move things around, no offer to make things up, just nothing. During one of those times, I actually texted her that I could still make my session, only to get NO response. So naturally they count this as my one cancellation per month. Then I had another promising interview reach out, but the only time they were free overlapped just barely with our session. Again, I reached out two days in advance per their policy, only to get told "I don't have any available time." I asked if we can move it, if we can make it up another day, no response until the next morning with another cold "Just let me know I you can make the session." It really felt like my therapist was just doing everything she could to avoid any responsibility for the situation, and trying to put it on me. She texted me back asking me to attend the session and show up late to a JOB INTERVIEW, and said the reason was so they could see me for enough of a session to bill for it. Their admin reached out to me about something and I responded back regarding this, and they just legitimately had no perspective whatsoever. First I spoke to an individual who said "oh well why don't you reschedule?" I said I would love to but my therapist told me she couldn't. Then they said it was "my choice whether to attend the session or not." I told them they're telling me to either skip my job interview or be discharged as a client, and she tried to claim they weren't saying that, but that they would discharge me as a client if I missed the session. I asked to speak to a supervisor, and the front desk manager called me. She had the nerve to ask me, at 5:30 in the afternoon on Thursday, if I could call and reschedule my job interview scheduled for Friday morning. What on earth are you smoking that you think this is an appropriate thing to ask someone to do? I asked if there's a way I could attend the session and leave a little early, and she said "no, you need to be there for the full 60 minutes." Which I told her was absolutely news to me, because my therapist would regularly end our sessions at 50 minutes each time. She said she would call me back to see if I could be discharged from my therapist and transferred to another, since she's going on leave next month anyway. And instead I just got an email from my therapist the next day saying I was discharged as a client, and given referrals to mental health clinics that serve the unhoused. I was told to do everything I could to leave an abusive and bad situation, then discharged as a client for taking the EXACT steps to do so! Their practices are entirely punitive, negligent, and unethical. I plan on reporting them to the state licensing board based on their behavior and policies

    AVOID THIS PLACE AT ALL COSTS!!!!…read more 1. Dont count on your therapists always being there, i had more than one that just left the practice without a word and found out later from the business themselves calling to set me up with some one new. The therapists are great, i think the business is just ran awfully, and my current therapist from this place chose to leave to join a different practice. Says a lot about how the office runs things if they cannot keep therapists working there long. 2. If you ever have an issue with insurance, like a lapse in coverage or any coverage issues, instead of calling to let you know, they wait until you have a $750 bill!!!! And they sure as hell expect you to pay it. I had to do a payment plan and it took me more than a year to pay off the balance!!! Also they will charge your copay so randomly that it feels like youre getting double charged at times. 3. After no longer using their services for over a year, and after i paid the large bill, they are still billing me. I just got another notice in the mail that they want me to pay them another $80 for services from 2023-2024!!!! Like wtf i already paid you guys for this stuff and now youre just trying to get more money out of me??? Not to mention the billing department is extremely difficult to get a hold of.... TLDR: AVOID THIS PLACE AT ALL COSTS. If you end up finding a good therapist there, they will leave, and they will take any opportunity to nickle and dime you with bills even after you leave.

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    New U Therapy Center
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    The Center For Creative Therapy

    The Center For Creative Therapy

    1.0(2 reviews)
    1.2 mi

    Sadly I can speak from experience that the business ethical practices are from from subpar. I…read morefirstly cannot speak on the therapist because I initially wanted to connect with Jennifer Kahl who seems amazing, nurturing and patient. I am a psychiatrists professional and looking for a therapist for my personal journey. Jennifer is amazing yet this review is the for business practices. I had contacted Jennifer to become my tentative therapist. She was cordial, proper follow through and highly supportive. The business side lacks ethical and moral responsibility and aptitude. Alexandra Field is the owner and Sam is the receptionist/administrator. Sam was kind but it took over a week for insurances and run around and when I was expressing my frustration to her in a professional manner the owner condescendingly said she could not take me as a client. She insulted me without knowing the entirely of my history and which was extra unprofessional for a therapeutic provider. This was only after asking for the HIPAA compliance form agreement that they're google messaging system has and is rendered HIPAA compliant. I asked about eight times and still nothing. I made a complaint with the OCR because PHI shouldn't be promised to be protected yet they cannot furnish evidence stating that they are in compliance with HIPAA standard laws. I would stay far away or not give your personal information over the google messaging system which they told me is safe with tangible evidence provided when asked. I hope no one else falls victim to this. I will update my review if they do furnish anything but I highly doubt that it will be. And be careful because it should only take 3 business days tops to compose and complete insurance verifications. I had to take time out of my day for a week straight and they still hadn't help me. Very shameful for a ethical practice as they claim to be but cannot back it up with tangible evidence or moral business practices.

    Horrible business practices. The therapy is online. Their link wasn't working, so I asked if they…read morecould do a telephonic appointment. They said no and charged me for a missed appointment. I will never go back there. The therapist Lexi is not willing to help. Useless!!!!!

    Aspire Counseling Services - Our mission is to provide top-of-the-line treatment for men & women seeking relief from substance use disorders and mental health conditions

    Aspire Counseling Services

    4.6(22 reviews)
    5.3 mi

    By JD. One of the few rehab / IOP / PHP programs out there…read morethat is actually worth every penny and sooooo much more. My experience has been nothing less than amazing. The staff is professional and engaging.... to be fair they are more like family. Melissa , Mo, JT and Nick are absolutely the best. They support the clientele in anyway possible. There is not a better place to go if you are serious about recovery. The clients are amazing as well. We function as a family and everyone helps to support one another no matter what problems we may have. Everyone has a story and no matter how docile or extreme your story may be you will find multiple people, staff and clients, who understand and sympathize with your situation. So a giant thank you to the amazing staff at Aspire, and yes even to you Melissa... You are all amazing.

    To start off they treat clients like friends not patients. They make inappropriate comments towards…read moreclients. Therapist said quote "youre probably gonna get pregnant first time you Have sex". I didn't know all of this stuff was wrong because of the headspace i was in at the time. They said most of my problems were For attention and behavioral issues. I do not recommend this place to anyone. They used to let kids vape in the substance group room and outside aswell.... I think Aspire counseling is poorly managed and they do not treat the clients right. I think you should go anywhere else if seeking help For mental health or sobriety. They talk inappropriate about clients issues and talk badly about clients to other clients. The male therapist offered buy me a vibrator if it was ok with my parents. Just borderline disgusting if i could go back i would Have never gone here. Terrible therapists and counseling services. If i could give 0 stars i would

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    ROWI Teen & Parent Wellness Centers

    ROWI Teen & Parent Wellness Centers

    3.7(3 reviews)
    0.3 mi

    Overall experience with Rowi Valencia is Excellent! Their therapy helped a lot in our daughter's…read moremental struggles. After graduating from Rowi our daughter learned a lot of coping skills to adapt to difficult mental challenges. Family therapy is included in the program and Rowi helped a lot to us parents as well to cope/deal/approach/ and understand better our daughter and the struggles she's dealing with. And it improved our family communication very well. I and my wife has been in medical fields for more than 20 years and personally we are the hard one to be pleased BUT Rowi Valencia exceeds our expectations. Mental health issue with teens is a worst nightmare for family like us BUT ROWI you SAVED us. Thanks a lot Rowi Valencia!

    After we decided that my son needed additional support for education and struggling with ADHD, we…read moreenrolled him. One of the first questions they ask is about insurance. Otherwise there isn't much to talk about. They have a zero tolerance for a kid being physical. He was there 4.5 days and an aid grabbed a keyboard out of his hand so he grabbed it back. They considered him "physically abusive" and called me to get him asap! I was supposed to talk to the co ordinator when I got there to discuss options and only an aid was dealing with this. They showed us the door and practically kicked us out. They said in an email that right now he was out, but the door was open if we got him more "leveled out". Well, we returned after a month and half of other therapy as he was now much more "leveled out" and they refused to let him return. Kids with adhd don't always make the right decisions, but if you are at ROWI and make a mistake, you get a boot in the butt! Great! Thanks for doing nothing, ROWI except making a kid feel like a looser!

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    ROWI Teen & Parent Wellness Centers
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    ROWI Teen & Parent Wellness Centers - We work with most insurance companies. Call us so we can guide you through the process.

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    Elena Michaels, PhD CCH MFT - c_and_mh - Updated September 2026

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