I have purchase several mods, tanks and batteries from this store in the past, but they recently…read morehired a particularly incompetent weekend clerk, I believe named Michael, that was extremely rude and not particularly knowledgeable about any of the items they had for sale. He was unable to disassemble and reassemble a simple tank in order to assist with my repairs. They had sold to me less than 60 days prior and had broken! I will never return. if the owner were ever to check the cameras on weekends, this guy would be gone.

Super Mike- Vacation Saver!…read more Blew into town with a broken tank. Checked out a few lame vape stores before I found Burnett's. Coming from Vaping Nirvana I found most places basic and amateurish. A quick call to Mike and things we're looking up. He was very helpful on the phone. He had exactly what we needed. He was even super patient with with the wife's questions. He was very knowledgeable as the wife has a PhD in Vape. Great place! Super Helpful! Skip the amateur hour places that seem to populate this town like fleas on a dog. This is definitely your one stop shop!

Great shop with a relaxed atmosphere and EXTREMELY knowledgeable employees (especially Vance and…read moreCody) who won't upsell you on something you don't need. Pool table sucks, but in the most beautiful way possible. 4 TVs, a lounge, a build-bar, and good peeps who care about the community. What's not to like? For an unexpected treat, ask Vance about alternatives to that Smok you went in there to buy. Don't be fooled by appearances. If you don't see what you want behind the counter, just ask. They'll either order it for you or point you to a place that will. My kind of shop. 19 stars. Would return. Far too often.

I LOVE THIS VAPE SHOP!! Every time I go in there I'm greeted with a very pleasant hello. I really…read morecan't choose any one person because they are ALL very friendly, professional and knowledgeable. They have repaired any mod I've brought to their attention. Vapor Shack has a wide variety of e-juices and are willing to get something they don't have. You can also order anything online and receive it within 2 days. This is THE BEST vape shop in Wilmington!!

I've never had a bad experience. I've only had issues with 1 vape and they fixed that issue an hour…read morelater. Nicest employees ever!

This store keeps doing little things that are not right. I work hard for my money and situations…read morelike today really make me mad. I bought a product that is clearly labeled at 11.99 yet I was charged 14.99. when I said something I was told it was supposed to be marked up. That is not how business works. I would not say a word but this was not the first time....... I will not shop here again and I will advise you not to either But clearly I'm only one customer so what does it matter. I'm sure I'm not the only one I'm just someone who pays attention.

The employees seemed nice, but it was apparent that they didn't know the craft very well. I'm a new…read morevaper, so I don't know much myself; however the clerk failed to know the difference between clearomizers and cartomizers. She didn't know what threading types were, and didn't know much about the juice. The juice was priced average for a brick and mortar store, but everything else was marked up 200% what you could buy it for readily on dozens of websites. Batteries that were regularly 7 bucks online were 19 and 29 in the store. Having a tasting system was a plus, and while the employees were friendly, they were without knowledge. When it comes down to it I spent 17 bucks and got two items. Generally when I shop online I can get TRIPLE the items for the same price.

Always adored shopping here. Moved 2 yrs ago, so miss going there. Always received awesome…read moreselection and superb customer service! They have gone above and beyond for me a few times. I can't say for sure about staff currently, but always used to be great. Easy to get to which is a plus too.

We have been doing business here for the past five years and have had nothing thing shy of a 5 star…read moreperformance in the service, selection and value!!!! The staff is always right there willing to help with a welcoming smile!!!!

Awesome selection & customer service. Very knowlegable & always love chatting. My #1 go to spot for…read moreall my smoking & edible needs

Great service. Will get you want you want. Big variety. Friendly. Vape, hemp drinks, loose herb.read more

My favorite!! I haven't been to another smoke shop since this place opened up and i went for the…read morefirst time. he has a really wide selection in a small space, and he keeps it very well organized and clean. The prices seem to be industry standard, and are never overpriced. He's also just a very friendly and nice guy and i enjoy shopping here. Highly recommend!

I have been to many smoke shops here and when I lived in Texas and by far this one has been the…read morebest. I like how much product they have to choose from and how knowledgeable they were to the questions I had. Emad gave me great service and he will be seeing me and my friends that I brought more often. I appreciate you answering all my questions.

it's not good for your lungs. no more vaping. no more vaping. no more vaping. no more…read morevaping. no more vaping. no more vaping. no more vaping. no more vaping. no more vaping. no more vaping. no more vaping.

This cozy storefront at the corner of College and Peachtree has it all: friendly and helpful staff;…read morea wide variety of products; plenty of free parking in the adjacent lot. And it smells great to boot, with one section of a wall devoted to different strains of incense. The quality of the inventory is stellar, and many of the glass pieces are veritable works of art. Open every day from 11-11, Up In Smoke is also convenient for a variety of schedules. So stop by and check it out!

Very poor incense selection and the selection they have is very over priced. The same brand is sold…read moreat the 17th street market for $1 and at most of the smoke shops on Market for $2. Being a Raleigh native it's crazy how expensive incense is in Wilmington. But $4 for 12 sticks is obscene.