Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.

Rick and his crew are a solid group of guys…read more I hired them to run shielded CAT6A and speaker wiring in my new Palm Springs house. The project included 15 Ethernet drops across six rooms and 1900 sq ft, audio speaker wiring, and height speaker installation. The work turned out very well overall. What stands out most was Rick's accountability to the job and for the work of his crew. He was communicative, kept me informed throughout the job, and made absolutely sure any issues I had were addressed. Rick's team also tested every cable run with a Fluke tester and verified that each run was properly shielded and capable of 10 Gbps performance. They were also attentive to the smaller cosmetic detail requests, including cable color, outlet style, and the specific placement of wall jacks. Although just about everything is expensive nowadays, the pricing for the scope and quality of work was reasonable. It was a pleasure working with these guys -- I'd definitely hire them again for any future data cabling, audio, camera installation work.

Initially, our Saturday installation got delayed due to logistics, but Rick texted in advance,…read morewhich was nice. Then, on the day of the installation, he and his partner discussed the plan of action, including my desired camera placements. In the end, they did an excellent job installing the cameras and running the cables. The price per cable run was reasonable and included the materials. After the installation, I was able to configure the new cameras via UniFi Protect with no problem. Definitely recommend them if you're looking for pros to install your security cameras (WiFi or PoE). Thanks again Rick and the team.

Excellent customer service that is fast, responsive, and reasonably priced. They are always ready…read moreto help whenever you need assistance.

Great service and great cameras and friendly service and the cameras are working great, by the…read moregrace of God. I am thankful for Champion Security.

I'd been wanting to beef up my home security so I had Robert come out and review my home and quote…read moreon a camera system. He seemed very knowledgeable about his field and new technology. We went with seven cameras and a skybell doorbell, just like a ring doorbell but interfaces with a home protection system. We had an existing home protection system andd Robert quoted us on replacing it with his company's. They used all my existing motion and door sensors and added two glass breakage sensors. Replaced the controller. In addition to installing the seven cameras they also mounted a 43" monitor. The install was mostly done by Clay, Bill and Kyler. Robert was there off and on and did advise and do some hands on as well. Great job on the install, very clean and the wires hidden as much as possible. Looked very professional and I am very picky. The integration of the two alarm systems had some bugs but that would be expected and Robert worked them out quickly. I definitely recommend Robert and ASAP Security.

All I knew when we moved is that we DID NOT want to take our AT&T Digital Life nightmare with us…read more (Looooong wait times on the phone for customer service, cameras constantly going down, high monthly fees, etc.) I read the Yelp reviews for ASAP, called them up, liked what I heard and they installed the system in our home the next day. And it is so state of the art! I love that the system is wireless and that we can control the system from our smartphone AND they gave us each a key fob remote. Just a push of a button on our key ring and we can arm, disarm or hit an emergency alarm key. So convenient! We are very pleased with both the service and the system.

We purchased a home with an existing security system that the prior owners left no information on…read morehow to use or gain access to, we thought we had some wall decorations at that point until we called On Time and spoke to William. He came out quickly and got us all set up using the existing equipment, no upsells or pushy attempts to get us to replace everything! He even moved one of the cameras to a more optimal angle and improved the wireless connection for some of the home. Very good communication, friendly, informative, and cleans up immaculately in areas he works (no drywall or scraps left on floor). Will be using them at our other properties and for all future needs on the home technology front!

We could not have been very happy with On Time Solutions. The customer service was top-notch from…read morestart to finish. I feel fortunate to have acquainted with William. The communication was seamless and got me scheduled for AI Camera installation within a week. The workmanship is excellent and he was approachable. He spent the time to educate me with the app and recorder management. A true professional. Highly recommended and will reach out to him again for upgrades in the future.

I hired Larry to install a 65" television after several amazing recommendations from friends. Let…read moreme tell you it was well deserved. He was great with communicating with me and honest from the start. He did an amazing job mounting the tv and hid the cords. He touched up the wall and it looked great. My wife is really picky and critical of handy men but she was 100% satisfied with Larry's work. I only wish I had more TVs to install. Would recommend.

My husband and I recently purchased a new home in Temecula - the builderssold us on a beautiful…read morestone faced fireplace that they would set up for TV mounting - even offering to come mount the TV forus (for an additional cost, ofcourse). We were thrilled to have a beautiful stone fireplace AND position for mounting our TV and play nicely with our installed home theatre system. We move into the house and invite the builder's vendor out to mount the tv...to which the guy exclaims "huh...this is uneven stone...yeah, I don't know how to do this...".... what?!? Your company sold this to us... and now you're scratching your head that you can't do it... awesome. In comes Larry (not your cable guy....your home media hereo!) to save the day. My husband found Larry/Island Hometech through Yelp, and once again Yelp didn't let us down. Larry came out to take a look at our needs, and assured us that he could mount the tv and help us hook it all up for a reasonable price. My husband then decided he also wanted to mount the TV in his man cave. Larry came back a few days later and did a phenomenal job - the consumate professional who offered suggestions, ideas for our future needs and even offered his services to help us hang up some other electrical gadgets in our house (ceiling fan, pendant lights, etc). Not only can Larry help with these homeowner needs, but his knowledge and experience extend into the commercial andlarger consumer needs as well. There's no question - if we need something done quickly, efficiently, and reasonably priced - Larry's the superhero for you. I would write more, but I'm too busy enjoying my beautifully mounted TV :)

Honestly the only reason I decided to go with My Smart House for my AC units was because of Matthew…read moreHemp. From the very beginning, I was very honest with Matt on what my needs were and his communication stood out -- he was always quick to respond, explained everything clearly, and made sure I fully understood my options. He was one call away every time! He went above and beyond to make the process smooth and stress-free. You can tell he genuinely cares about his customers and takes pride in his work. It's rare to find someone who's so knowledgeable, professional, and personable all at once. Thanks to Matthew, I felt confident in my decision and completely satisfied with the end result. If you're looking into My Smart House, make sure to ask for him -- you won't be disappointed!

Our experience with My Smart House has been beyond unacceptable…read more They installed our solar system 8 months ago, and it is STILL not activated. The panels have been sitting on our roof doing absolutely nothing while we continue paying full electric bills every month. Eight months of delays, no clear answers, and no firm activation date. Communication has been inconsistent and unprofessional. We've had to chase them for updates, and we still don't have resolution. To make matters worse, their installation caused a roof leak, which we only discovered when it rained. Now, instead of saving money with solar, we're dealing with potential water damage to our home because of their workmanship. At this point, we are filing formal complaints with the: * California Contractors State License Board (CSLB) * Better Business Bureau (BBB) * California Attorney General's Office If this situation is not resolved immediately -- including system activation and proper repair of the roof damage -- we are prepared to pursue legal action for breach of contract and property damage. Homeowners deserve transparency, accountability, and competent workmanship. Unfortunately, that has not been our experience with My Smart House.