I sought the assistance of Dr. Krupa for 3 very specific health issues, provided in writing, none…read moreof which were discussed during the intake appointment. Instead he suggested I seek treatment from an entirely different practitioner for a separate issue. The practitioner I was referred to is not taking new clients. I spent $225 just to be directed to someone else who is unavailable. I submitted an email requesting refund which was denied. I question Dr. Krupa's ethics.

I stopped going here because I felt I was never heard by the doctor. He gave me a solution that he…read moregives everyone which did not work or attempt to fix the underlying issue. My last appt was Sept 4, '20. It's now Jan 18, '21 and have not received one invoice yet. Their online system shows I owe a balance but who pays for something without a breakdown of charges? I've been getting to contact them so I can pay my bill but no response. I've let voice mails and sent emails asking for a copy of the invoice. They have yet to reply. I would suggest considering going somewhere else. Don't expect them to listen to what you need help with, answer the phone or return voice mails. WORST customer service ever!

I drove from Spanaway for my very first Botox treatment, and I had a great experience! The…read moreenvironment was very welcoming. The staff was professional, and made me feel comfortable from the moment I arrived. The provider took the time to answer all of my questions and explained everything, which really helped ease my nerves. The treatment itself was quick, and I felt well taken care of throughout the entire appointment. The only issue I had was with the directions. It took me to the alley instead of the parking lot, which was a little confusing at first. Once I found the correct entrance, everything went smoothly. Overall, it was an excellent first experience, and I would definitely recommend them to anyone considering Botox!

I recently went to see Matt for Botox and filler and I'm really happy with the results. The…read moreinjections were precise, the process was comfortable and Matt took the time to listen and explain everything very clearly to me. I couldn't be more pleased. I feel Matt is a not only a highly skilled injector who knows the muscles of the face and how they work he seems to be a perfectionist as well as an artist. Very talented. Highly recommend.

Great Dr! He is very attentive and very caring. He does go in depth with health situationsread more

I had read reviews Dr. Rinde and decided my first encounter with a Naturopathic MD would be Dr…read more Rinde. I echo all of the positive reviews. Dr. Rinde listens! He's not in a rush! He looks at me when he talks, not the computer! I'm actually quite healthy and I wanted to address a few concerns. I came away with new knowledge and great advice and tips to improve my health. I feel motivated to make some changes.

I'll leave the kind of review I would have liked to find when I first Googled to find a treatment…read moreclinic: The fact that they take my insurance (Cigna) brought me to Quest, but I'm so glad it did because this has been the best thing I've ever done for myself. I've been on various antidepressants (Wellbutrin, Zoloft, Prozac, Cymbalta) over the years, and they helped, but only for a while before I had to switch again, and I don't remember any of them working as well or as quickly as Ketamine Therapy. It works differently from other depression treatments - all the others just evened my emotions out and numbed me, but it's easier to be productive and socialize instead of scrolling through the internet in bed all day. The bad: The Osmind App sent me a welcome email, but no way to get into the account, and the reset password button didn't work. It was easily resolved by calling and getting them to reset/send me a password. The good (from most important to just nice touches): Mitch is a certified anesthesiologist. I'm a patient with depression and anxiety, but chronic pain patients apparently take higher dosages, so that feels important. You're hooked up to an EKG, blood oxygen monitor, and blood pressure Cuff the whole time to monitor your vital signs. They've invested in great audio setups, comfortable electric reclining chairs, heated/weighted blankets, air purifiers in every room, etc. They make sure you're as comfortable as possible. The audio/music - I can't imagine how many hours Hayley has spent curating playlists to help guide you through the treatment. They're a great resource, and she gave me her username so I can listen to them at home after my treatments. The music plays in the room when you walk in, and on the headphones during your treatment session. Hayley and Mitch are just really kind and caring people. Call it good energy, friendly, relatable, whatever you want - they take the time to listen and genuinely care and want to help. You can reach someone anytime by hitting a button on the table next to you. They will check on you during your session, but you're mostly alone. Whenever I've needed to speak with Mitch or Hayley, I've just hit the button (it lights up to let you know they've been notified), and they're always there immediately. Before you begin your treatment, Mitch will place the IV (He's great, you'll barely feel it) and give you some anti-nausea meds through the IV. He will also give you some oral anti-nausea meds after your session if needed. Each patient gets their own eye mask. It's usually sitting in the treatment room waiting for me when I get there, but one session, they forgot it, and when they brought it into the room, it was in a Ziplock bag with my name on it, which I thought was really great for sanitary purposes. Scheduling has been easy. I arrange my appointments over text. The waiting area is nice and spa-like. You're not supposed to eat or drink anything for several hours before your treatment, so it's nice that they have water, tea, coffee, and candy available after sessions. Parking is easy, and their office is in an office park. I also don't really see other patients, so I don't know if they stagger patient sessions, but either way, it's very discreet. What it's like: It's different for everyone, but I enter a dreamlike state. I can still focus enough to lift the blindfold and check the time or something, but I have a better experience when I go where my mind takes me. *Uber or have someone else drive you. You do not want to be behind the wheel after your treatment. The feeling is similar to being drunk.

Mitch and Haylie have been absolutely amazing!!!! They truly care about their patients it means…read moregiving them a hug for reassurance or an extra blanket for comfort, Mitch has the absolute best bedside manner I am a very hard stick and he goes above and beyond to make sure he can get IV access in the least painful way possible, he customizes the doses of medication specifically for you if your feeling anxious he provides medication for that as well as for nausea and pain he really gives individualized care and never makes you feel rushed if you need to talk to him about anything either my life has been completely changed by ketamine I have gone off all anxiety medication which I was previously prescribed benzodiazepines 3 times a day my migraines have significantly improved as well as my lupus symptoms which was just a bonus because the main reason I went for treatment was for my bipolar,anxiety and ptsd which have all improved my day to day enjoyment of life and just doing simple tasks by over 80% I'm so thankful for quest ketamine and the amazing environment they provide their patients you do not feel like you stepped into a doctors office you feel like your going into your own cozy room with a warm blanket and treating your problems in the best way possible thank you quest ketamine for changing my life!!!!

ARNP Ashley was knowledgeable and thorough. I did't feel rushed and I felt confident in her plan…read morefor me. Thank you!

I go here to follow up with a doctor who was my breast cancer surgeon. Now that doctor left and I…read moresee Dr. Haslinger who has been very sweet and kind during my visits. Since I am at my 5 year mark she cut me lose and I do not have to return. Even though I saw her twice at my last appointment she did wish me luck and gave me a hug. She encouraged me to keep losing weight and exercise that will help my cancer chances! Keep up seeing my oncologist and getting annual mamo's. Reception is always polite and helpful, I would recommend this place for professional services.

My experience with St Fran infusion clinic is only positive! The staff is AMAZING! So kind and…read morepatient! I had a reaction to one of my medications and when I tell you the staff was to me within 15-20 seconds with an oxygen tank and other gadgets! I never felt so confident with my care providers than I did here! They are the real deal!

Do not waste your time on this place!!…read more I had loved finding them because they offer a rare filler I was interested in and they happened to be 1/2 block away from where I work. Figuring that I would just step out on a work day to attend my appointment, I was excited to have found them. When I scheduled my appointment they told me the doctor would be out for a while so it was scheduled 1 month out. Then 1 week before my appointment they told me Dr. Schell would be out again for an undisclosed amount of time, but that Dr. Olsen was amazing and that he would be taking my appointment, but then again I was pushed out 1 more month. When my appointment rolls around I show up it only to find that according to the receptionist she had called me to cancel this appointment. When I told her I had not received such phone call, she picked up an attitude and told me that she did, that she had it on her records and that she wasn't going to sit there and argue with me and informed me that she is the one who runs that office. I was really surprised that I had waited so long (about 2 months) for my appointments (because they were in a convenient location) and that I was now being treated so rude and unprofessionally. Based on another bad review posted by Lindsay, I am actually grateful that this practice didn't work out for me. I googled Dr. Roger Olsen and no where on the internet does it say that he has an experience with fillers! This is a shady, rude, and unprofessional place. I rarely write reviews but I just wanted to share my experience with this place to insure that people are aware of their customer service stamdards, which are non existent! I ended up going to Well Medical Arts in West Seattle for the filler I was initially planing to get at Ageless. Their customer service was top notch as well as the treatment I received. It was worlds apart from Ageless. I would recommend Well Medical Arts to any of my friends. They are also open 1 Saturday a month for those who may find it a bit more challenging to head that way during weekdays. Again I am so happy I was spared the catastrophe it would have been had I actually received their services. I would give them ZERO stars but Yelp would not let me post the review unless I gave them a star. No matter where you go, don't come here!

**Extremely unprofessional business. Beware.**…read more I had a horrible experience at Ageless with filler. I also had Botox administered and the Dr didn't achieve the results I wanted during the original visit. Dr Schell, who is the primary Dr at Ageless, was who I was originally referred to. When I called to make the appointment I was told she was going to be out of the office for an undisclosed amount of time. Even the receptionist had no clue when she would be back. She was vague and slightly avoidant about the Drs whereabouts. I was told that her fill-in, Dr Olsson, was "excellent" and that Dr Schell had hand selected him herself. I should've trusted my gut and never gone with an alternative Dr that was not referred to me. The filler was administered very poorly. I have 2 pea-sized lumps on the upper left side of my lip and they are uneven. The right upper side bubbles out more and is very obvious when wearing lipstick. There is also zero difference in the overall size that I can see in the before and after pics. I had filler administered to soften nasolabial folds and there's no visible difference. I also have a noticeable ridge of filler right next to the deep wrinkle of my right nasolabial fold making it shadow worse than before. When I came back after two weeks to express my concerns, they showed me before and after pics and I could superimpose the lips on top of each other and they would be exactly the same aside from the unevenness on the one side. I have visible pores on my skin and the after pic they showed me had the pores blurred on the nasolabial folds, which still didn't look much different. Kind of a coincidence that photo editing blurs pores too. Just saying. Basically, I was blown off and told by the Dr that he put the lumps in my lips on purpose! That it was what he had to do to achieve the look he was going for, which was apparently to make sure I looked the same as when I walked in except with some new expensive lumps inside my top lip and a more uneven shape. I have called two other local offices and read a lot of Dr responses to similar problems online and lumps and bumps are not ok, or normal!! The filler apparently should have been massaged to avoid this issue and it was not. None of my clients who have had filler have had this issue. I am really disappointed to say the least. Dr Olsson was rude, and unprofessional regarding my concerns, and the receptionist, Jennifer, was equally dismissive. I would never, ever treat a client the way I was treated by these "professionals." I was not even sent home with any aftercare instructions for the nearly $2k I spent here. The poor results I received were not the only issue. The receptionist originally took a discover card number from me to hold the appointment and I was TOLD THEY ACCEPT DISCOVER when I asked. The had a deal going for reduced Botox pricing when receiving filler. I was told the filler would be Juviderm. The Dr told me he didn't have enough Juviderm for the procedure so he was going to use Restalyn for part of the treatment. Being a first time to filler I just assumed he knew best. I was not told how much was going to be used or the cost of the alternative filler. Being a first timer and slightly nervous I didn't think to ask, but I'd say it was definitely their responsibility to convey this information to me. While I was numbing for around 15-20 minutes the receptionist had plenty of time to come in and tell me the plan and the cost. To give you an idea of what I was expecting, I was told Juviderm cost $595/syringe and the Botox would be on special at $10/unit. I was never told how many syringes and assumed it would be 2 since we were doing 2 areas. I figured I'd be spending around $1300. Nope. When I was being checked out my head exploded when she told me the total was $1895! Turns out the Restalyn syringe used was $1000 alone. Then she tries to run my Discover card over and over and it will not go through. I am told that something "must be wrong with my card." Yeah, there was nothing wrong with my card. She told me 3 days later that they don't even accept Discover!! Wow. So incredibly unprofessional. I sent an email the same day of my appointment regarding the billing and how displeased I was and basically was told too bad and that I should've asked how much it would be. I was then asked if I'd be happy with a $400 credit and I said heck yeah, and was then told over a week later (after being avoided when I asked) that Dr Schell had not approved a credit. I am a self-employed business owner in the beauty industry and you bet I go over pricing with people before I even perform the service, especially with a new client. Again, this was all handled very unprofessionally. I feel deceived and ripped-off. I've learned a very expensive lesson. Get several referrals prior to having ANYTHING cosmetic done to yourself. The next time I feel even slightly hesitant I will walk, or run away. Don't go here.

I've been seeing Dr. Chen for over 20 years now. I wouldn't think to go anywhere else for…read moretreatment. I've been infusing high-dose Vitamin C all these many years in addition to a variety of chemotherapies. Initially diagnosed in 2000, the breast cancer moved to my bones by 2005. I found Dr. Chen & Seattle Cancer Treatment and Wellness in 2006 and haven't looked back. Not a lot of people last 20+ years with metastatic breast cancer! The staff at SICC give the patients their all. It's not always running smoothly but really what place does? If you get a diagnosis of cancer, get your first, second, or third opinion with Dr. Chen. For me it's nice to find someone who can think outside the box. One size does not fit all.

I was stage 4 with aggressive breast cancer. Dr Chen knew exactly how to treat it. 3 weeks into…read moretreatment my tumor started shrinking. I was not sick from treatment and never lost my appetite. I believe conventional chemotherapy would have surely killed me. As of today I'm still cancer free. The staff was very accommodating and caring and Dr Chen stayed informed and on top of my progress. He helped save my life and others!